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Shell — Shell Maritime Safety Conference 2014/2015 Series

13 slides from Shell's conference presentation, 2014

1. Slide 1: Shell Maritime Safety Conference: Leadership Commitment to Safety

   Shell Maritime Safety Conference Leadership Commitment to Safety 2014 / 2015 Conference Series Singapore – London – Rotterdam – Houston Copyright of Shell Trading and Shipping Co.

2. Slide 2: A Safety Challenge, and We Are Improving

   A Safety Challenge, and We Are Improving Serious Actual & Potential Incidents (Shell’s global maritime activity, operated and contracted) Hire Days 400000 350000 300000 1 every 7 Days 250000 200000 150000 1 every 16 100000 Days 50000 0 2011 2012 2013 2014 But the Vision of a Zero Incident Industry i

3. Slide 3: Relative Trends of Serious Actual and Potential Incidents

   Relative Trends of Serious Actual and Potential Incidents* 2011 2012 2013 2014 Equipment Navigation Mooring MOB Fire Lifting & Spill Injury Other Failure Hoisting * Shell’s global maritime activity, operated and contracted 4

4. Slide 4: Zero Incident Industry: The Maritime Conference Journey

   Zero Incident Industry: The Maritime Conference Journey 2012 through 2014 Co-Created Agreed Visible Leadership Delivery of 3 actions all owned, Activity Focus delivered and measured Lessons Learned

5. Slide 5: 3 Simple Actions Agreed in 2013 / 2014 Conferences

   3 Simple Actions Agreed in 2013 / 2014 Conferences “I care, I want to know, I want to check for myself” Visible Leadership ACTION  CEO and senior leader visits “Doing things right, with thorough implementation” ACTION Activity Focus  Address High Risk areas in Navigation, Mooring, Equipment failur

6. Slide 6: Maritime Safety- Delivery 2014 / 2015 Conference Schedule

   Maritime Safety- Delivery 2014 / 2015 Conference Schedule Singapore London Rotterdam Houston 26/27 28/29 25/26 11/12 Nov 2014 Jan 2015 Feb 2015 Mar 2015 *Next Conference series being planned for Q1/2016 Aligning with partners who  Lead from the front; and  Drive improvement in Safety Inspire Engag

7. Slide 7: CEO and Sr Leader Visits Recorded- Global

   CEO and Sr Leader Visits Recorded- Global 300 250 200 150 100 50 Global 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec  1850 total CEO/Sr Leader recorded visits to their vessels in 2014  Of those recording visits, quality is improving; however.. Globally, 66% did not record a visit in 2014

8. Slide 8: Shell Verification Visits Recorded- Global

   Shell Verification Visits Recorded- Global Global 60 50 40 30 20 10 Global 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 390 Shell Verifications Visits onboard contracted vessels in 2014  28% - Full Implementation  56% - Partial Implementation  16% - No Implementation

9. Slide 9: Learning From Incidents

   Learning From Incidents How do we take this forward? Increase Understanding, Awareness and Message Retention LFI Engagement  One electronic “LFI Engagement Pack” per quarter  Designed to fit “flip-over” book (can be used without book as well)  Reflective learning questions built into LFI (Facing

10. Slide 10: What is Reflective Learning?

    What is Reflective Learning? Learning from each other WHAT IS IT? WHY? — Facilitated — Cater for different interactive group styles of learning discussions — Focus on identifying — Through simple and what is important engaging materials — Highlight issue (video): make a through personal personal exp

11. Slide 11: Our Actions Moving Forward

    Our Actions Moving Forward CEO & Senior Leader visits, all are visiting and it is high quality • Plan, prepare, go with a purpose (Prepare / Participate / Passion) Visible • Engage with all staff, show genuine interest and discuss safety (inc LFI’s) Leadership • Feedback on board, follow through on

12. Slide 12: Focus Groups Support Implementation

    Focus Groups Support Implementation:  Provide guiding principles and support the delivery process  Establish feedback channel and communication platform  Proactive checking for progress  Identify learning from incidents to share Singapore Focus Group Houston London Focus Focus Group Group Rotter

13. Slide 13: Slide 13

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