Itau Unibanco Holding S.a. · BMFBOVESPA:ITUB3

Itau Unibanco — Q1 2023 Earnings Presentation

26 slides from Itau Unibanco's earnings presentation, May 8, 2023

  1. Slide 1: 1Q23 institutional presentation

    1Q23 institutional presentation Corporativo | Interno

  2. Slide 2: With 98 years of history, we are a full-service bank

    market value¹ total assets² recurring ROE³ US$50.3 bn BRL2,547 bn 20.7% _with 98 years of history, most valuable4 Latin American brand US$8.7 bn we are a 101k employees full-service bank in Brazil and overseas the best bank to work for in Brazil and winner of LinkedIn’s Diversity award (1) In 05/01/

  3. Slide 3: We are present in 18 countries

    we are present in 18 countries 2 3 1Q23 Recurring Loan 1Q23 1Q23 Brazil 1 2 3 4 Colombia 1 2 3 4 Paraguay 1 2 3 4 main Managerial Portfolio 1 ROE Efficiency Result Mar/23 Ratio Argentina 1 2 4 Mexico 1 Peru 1 highlights (BRL million) (BRL billion) (%) (%) Chile 1 2 3 4 Panama 1 4 Uruguay 1 2 4 Luxem

  4. Slide 4: The most complete portfolio of products and services

    with the most complete portfolio of products and services... ...and brands and partnerships to Private Bank >BRL10 million in Ultra > BRL4 billion serve different client profiles total some of our brands and partnerships investment Personnalité checking accounts Large >BRL15 k or > BRL500 >BRL250 k

  5. Slide 5: Corporate development

    distribution channels Corporate development Pathway to accelerate our cultural and digital transformation technology products & people Commercial M&A and Joint Corporate partnerships Ventures venture capital 5 Corporativo | Interno

  6. Slide 6: Our clients choose how they want to be served

    our retail footprint our clients choose how they is constantly optimized for our want to be served clients’ behavior and needs 20% in-person remote of physical branches in Brazil (1Q23 vs. 4Q18) 415 digital branches in Brazil digital interactions4 3.8 k Company branches WhatsApp 90% click to human 8

  7. Slide 7: Our ability to adapt, innovate and change has enabled us to get where we are

    our ability to adapt, innovate and change Click here for has enabled us to get where we are now... more info one of the four top data processing acquisition of ZUP Casa Moreira centers in Brazil is speeds up digital latest merger of Banco Salles (Unibanco) set up 1983 first bank with transformation

  8. Slide 8: Solid governance ensures business sustainability

    solid governance governance pillars Click here for more info ensures business sustainability Meritocracy-based Focus on performance and Decisions made jointly management long-term value creation family control, professional IUPAR Family control ensures a long-term vision management and listed Itaú U

  9. Slide 9: Supported by our risk culture, we operate based on strict models

    supported by our risk culture, we operate based on strict models A three line-of-defense model: business areas have the primary responsibility for risk management, followed then by the risk department and at last by the audit area, reporting directly to the Board of Directors Audit Discussion of met

  10. Slide 10: Itubers culture

    itubers we_ put Itubers: ▪ are determined to wow the client the client values that guide our cultural culture ▪ innovate based on the client’s needs transformation journey first ▪ always make things simple Itubers: Itubers: ▪ are curious about the ▪ are ambitious in their we_ don’t world and are alw

  11. Slide 11: Cultural transformation to build a more efficient, simple and agile bank

    1. client centricity 2. digital transformation We want to be the benchmark in satisfaction, Technology is the great enabler of transforming our culture so that the client is at this transformation, leveraging our the center of everything. commercial potential. Our actions and efforts are designed fo

  12. Slide 12: The client is at the center of everything we do

    +865 k¹ calls satisfied clients create _ proactive contact to understand more value the client is at the client experience Global NPS + 25 points the center of + 20 points +820¹ everything we do visits _ connection between the Our commitment: leadership and frontline in the to serve our clients wher

  13. Slide 13: Technology enabling our clients to have the best service

    technology enabling our clients to have the best service applying technologies to focus on solving artificial solve problems quickly and clients’ issues intelligence big data & agile using data to develop cloud communities quickly and machine analytics management products for a better learning custo

  14. Slide 14: Client centricity and digital transformation

    continuous investing in technology we create value in a consistent way client centricity 1Q2023 vs 2018 efficiency ratio (Brazil) below 38% and digital + 2x - 44% transformation solution development infrastructure costs with efficiency investments gains strengthening culture ongoing challenging acti

  15. Slide 15: Leadership in several business and growth opportunities

    leadership in several business and growth opportunities Mortgage Cards Agribusiness Ranked #1 among private banks Market leader Our credit portfolio grew 85% in the last three years 14.9% market share in Mar/23¹ 29.4% market share in revenue in Dec/22 Agribusiness GDP is BRL2.5tn and represents 24%

  16. Slide 16: Leadership in several business and growth opportunities

    leadership in several business and growth opportunities Asset Management Insurance Largest private asset manager in Potential growth in the sector 23.2% market share in acquiring Latin America in 4Q/22 Complete portfolio with proprietary and third- 10.8% market share in Mar/23 2 party products #2 pl

  17. Slide 17: Growth alongside innovation: new products, channels and services launched

    growth alongside innovation new products, channels and client strength of client solutions services launched base relationship offer new products and Itaú services Meu Negócio solutions Itaú Shop relationship investment platform platform platform A free of charge account for Specialized investment p

  18. Slide 18: ESG initiatives integrated into business ensure the bank's sustainability

    ESG initiatives integrated into business ensure the bank’s sustainability strategy based on ten positive impact commitments financial inclusion and financing positive responsible transparency in citizenship entrepreneurship impact sectors + investment communication To take care of people's To suppor

  19. Slide 19: Discover some of our initiatives

    ESG initiatives integrated into business ensure the bank’s sustainability discover some of our initiatives business corporate behavior country development BRL286 billion consumed for sustainable By 2022, we improved diversity indicators: In 2022 we invested BRL711.7 million in more than development

  20. Slide 20: Solid results and sustainable value creation

    solid results and sustainable value 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 1Q22 1Q23 creation ROE average cost of capital 10% increase in value creation BRL billion recurring managerial result value creation cost of capital 20 Corporativo | Interno

  21. Slide 21: Higher revenue with a cost discipline

    higher revenue with a cost discipline financial margin with clients financial margin with the market cost of credit 0.7 % 13.8 % 7.3% 1Q23 1Q23 vs. 4Q22 1Q23 1Q23 1Q23 vs. 4Q22 1Q23 vs. 4Q22 BRL24.0 bn 20.0% BRL0.6 bn 36.0 % BRL9.1 bn 30.4% 1Q23 vs. 1Q22 1Q23 vs. 1Q22 1Q23 vs. 1Q22 16.4 17.0 16.2 20

  22. Slide 22: Without overlooking risk management

    without overlooking risk management credit portfolio¹ 90 days NPL 15-90 days NPL coverage ratio Mar-23 Mar-23 Mar-23 Mar-23 BRL1,153 bn 2.9% 2.5% 212% 1.0 % 11.7 % 0.0 p.p. 0.3 p.p. 0.3 p.p. 0.4 p.p. 0.0 p.p. 20.0 p.p. Mar-23 vs. Dec-22 Mar-23 vs. Mar-22 Mar-23 vs. Dec-22 Mar-23 vs. Mar-22 Mar-23 vs

  23. Slide 23: Capital structure suitable for carrying out our growth strategy

    capital structure suitable for carrying out our growth strategy Basel ratio Itaú Unibanco Minimum required capital 23 Corporativo | Interno

  24. Slide 24: Diversified shareholders base with high liquidity

    diversified shareholders base with high liquidity Free float* | Non-voting shares 19% Daily average volume of shares traded (BRL million) – ITUB4 23% 26% 4.8 billion of shares 38% 45% 48% 457 k 1,176 1,004 direct shareholders Brazilians B3 902 in March 2023 Foreigners B3 36% 32% 33% NYSE 1Q21 1Q22 1

  25. Slide 25: 2023 guidance

    2023 guidance Consolidated total credit portfolio¹ growth between 6.0% and 9.0% financial margin with clients growth between 13.5% and 16.5% financial margin with the market between R$2.0 bn and R$4.0 bn cost of credit² between R$36.5 bn and R$40.5 bn commissions and fees and results from insurance

  26. Slide 26: Investor Relations

    Investor Relations (11) 2794-3547 | ri@itau-unibanco.com.br | www.itau.com.br/ri Corporativo | Interno

Itau Unibanco Holding — Q1 2023 Earnings Presentation on 6ix