Slide 1: Transforming old business and service models to new digital business
Fortum City Solutions Transforming old business and service models to new digital business Ville Koivumäki / Head of City Solutions IT / 18.9.2018
Slide 2: This is Fortum
This is Fortum
Slide 3: City Solutions snapshot
City Solutions snapshot Recycling and Waste Solutions • 2017 net sales: EUR 293m Heating and Cooling • Detoxification, Recycling & energy, • 2017 netsales: EUR 689m (incl. Oslo) Environmental construction • District heating and cooling; production • Finland, Sweden, Denmark (Norway) and networks • F
Slide 4: Development
Development @fortum
Slide 5: How Development Happens?
How Development Happens? Internal External Risks Customers Problems Regulation Change Drivers What is the common success ratio? 6
Slide 6: Prerequisites for Succesfull Development
Prerequisites for Succesfull Development UNDERSTANDING COMMITMENT through thinking through understanding (and testing…) (or strong believe…) USE THESE FOR Modelling Communications 7 POWER UP!
Slide 7: Understanding
Understanding @fortum
Slide 8: Digitalization is more than just technology
Digitalization is more than just technology ”Deliver me this!” Technology / IT Solution Competitors Data ”How you are you Digitalization going to use it?” Actors / Processes Vendors Change & People Leadership 9
Slide 9: Business Technology concept / framework
Business Technology concept / framework (by Sofigate) • Understood well by the business as it is simple enough Business Product Process Technology Technology • Explains the technology use cases in common language Data, Infrastructure and Security • Explains why things might get complicated! Customer
Slide 10: Development areas in Heating & Cooling
Development areas in Heating & Cooling Smart City heating system Customer offerings Heat System Smart building solutions Main products Operational efficiency Flexible supply of H&C Two way Autonomous Smart Living Building optimization Heating control Heating & communication Predictive heat systems (
Slide 11: Business Ecosystem Modelling
Business Ecosystem Modelling Smart Bin Container manufacturer Money Waste Waste ”I need service” Management Service Producer Information Provider Sensor Manufacturer SmartBin Manufacturer Trasportation Company Logistics Planner 12
Slide 12: Business Capability Mapping
Business Capability Mapping People Process • What instead of How • Business language Technology • Many Use Cases – Business Development – Competence Development – Investments – Pace-Layering (Gartner) – Etc… • The journey is almost as important as the destination • Gets interesting when developing n
Slide 13: Select the tools that you need
Select the tools that you need • Business Capabilities / Processes • Business Capabilities / Applications • Processes / Roles • Processes / Applications • Data Entities / Business Capabilities • Etc… • Be agnostic and use only when needed! • Use and forget? • 20/80? 14
Slide 14: Understanding Data
Understanding Data @fortum
Slide 15: peta all
peta all we need to find it, extract it, refine it, distribute it and monetize it, David Buckingham
Slide 16: Your Data is an Asset
Your Data is an Asset • What is your Vision and Strategy over Data and/or Information Management? – How you are going to utilize Data and Sell Technology in your Business Strategy? • Data Use Monetization • Reporting • API Manage • Understand your Data • Analytics economy • Master Data • Big Data –
Slide 17: When speaking of data…
When speaking of data… • Contextualize your data – ”I need an customer profitability report” – ”Our data quality is not good” – Pre-/postfix • Have your definitions available – What/Who is a Customer? • Use your common Business Vocabulary – Outside In vs. Inside Out? – Communications! • Use examples
Slide 18: Fortum Data Platform Technology Strategy
Fortum Data Platform Technology Strategy 2018: Easy Data Access 2019: Modern Analytics 2020: On the Cutting Edge Data Lake based on technology X Evolving Data Analytics Capabilities Following new trends in Data & Analytics • Fast time to market for planned uses cases • Best of breed analytical capab
Slide 19: Commitment
Commitment @fortum
Slide 20: Commitment is the key!
Commitment is the key! • Proper development cannot happen if there is no commitment • Commitment cannot happen without understanding (or super strong believing) • Commitment requires good communications – Works Top-Down & Bottom-up 21
Slide 21: Simplicity is the ultimate form of sophistication
SIMPLICITY IS THE ULTIMATE FORM OF SOPHISTICATION LEONARDO DA VINCI @fortum
Slide 22: Don’t explain how brilliant you are…
Don’t explain how brilliant you are… 23
Slide 23: …but get the outcomes that you are after!
…but get the outcomes that you are after! • What is your message? – Simplify, simplify, simplify! – Outcomes over actions! • Who you are talking to? – Adjust your message to your audience • Repetition is the mother of learning! 24
Slide 24: Conclusions
Conclusions @fortum
Slide 25: Conclusions
Conclusions • Ownership, Commitment and Understanding • Technology is just a tool • Be curious • Don’t over-engineer • Communications! 26
Slide 26: Thank You!
Thank You! Questions & Answers Ville Koivumäki Head of City Solutions IT Mobile +358 50 357 4420 Email ville.koivumaki@fortum.com