Telia Company AB · OMXSTO:TELIA

Telia Company AB — Investor Presentation (September 2000)

145 slides from Telia Company AB's investor presentation, Sep 1, 2000

  1. Slide 1: Analyst presentation 1 September, 2000

    Analyst presentation 1 September, 2000

  2. Slide 2: Agenda

    Agenda  Overview Jan-Åke Kark  Carrier & Networks and Enterprises Marianne Nivert  Mobile Kenneth Karlberg  People Solutions Jan Rudberg  Business Solutions Anders Gylder  Regulation Claes-Göran Sundelius  R&D Claes Nycander  Financial update Reinhold Geijer  Summary Jan-Åke Kark Non Syndic

  3. Slide 3: Overview

    Overview SECTION 1

  4. Slide 4: Key investment attractions

    Key investment attractions Telia is the Internet communications company  Structured for the new economy  Leader in mobile communications Attractive home base providing a platform for international growth  High penetration of PC, mobile and Internet  Early adoption rates  Ideal market for broa

  5. Slide 5: Sweden - on top of the world

    Sweden - on top of the world IT Maturity Ranking R&D as a % of GDP 1 Sweden 5,062 1 Sweden 3,9% 2 US 5,041 2 Japan 2,9% 3 Finland 4,577 3 US 2,7% 4 Norway 4,481 5 Denmark 4,336 Source: IDC, December 1999 Source: OECD  High penetration  Early adoption rates - PC, mobile, Internet  Fully competitiv

  6. Slide 6: Telia's strategy

    Telia’s strategy Enhance and leverage home market position  Maintain leadership in the Internet communications market  New services  Rapid roll-out of broadband local loop and broadband services Exploit core capabilities in home market for international growth  Particular international focus o

  7. Slide 7: Organisation for growth

    Organisation for growth CUSTOMERS PEOPLE BUSINESS ENTERPRISES MOBILE SOLUTIONS SOLUTIONS CARRIER & NETWORKS Non Syndicate Briefing 000901/ IR 7

  8. Slide 8: Internet is the glue...

    Internet is the glue... The Internet is a key strategic component of our business and is an integral part of everything we do Examples  Mobile portals Mobile  MyDOF  MISP - Speedy Tomato  ISP subscriber growth of 35% in 1999 People Solutions  Broadband services with Zone (broadband portal)  T

  9. Slide 9: Strategy by geography

    Strategy by geography Sweden Nordic and Baltic Region Europe and US “Expand leadership by new “Duplicate Swedish “Leverage service and business growth” market model” applications know-how”  Network operator  Network operator  Establish premier MISP  Establish premier MISP  Establish service pro

  10. Slide 10: Telia - 2003

    Telia - 2003  A world leading IP carrier  The largest Nordic mobile operator with significant European presence  Operates a leading mobile portal in Europe  Dominant provider of residential broadband and Internet services  Most advanced provider of communications solutions to corporate customer

  11. Slide 11: Delivering the strategy

    Delivering the strategy  Mobile  Acquisition of NetCom ASA  Added 533,000 GSM subscribers in Sweden, Denmark and Finland during H1 2000  Pilots of mobile portal Speedy Tomato launched in Finland, Denmark and the UK  International Carrier  Swap agreements with Global Crossing and Colt  Acquisi

  12. Slide 12: Carrier & Networks

    Carrier & Networks SECTION 2

  13. Slide 13: Introduction

    Introduction Carrier & Networks Telia International Carrier Skanova  The leading Swedish  Leading IP-based, network company - pan-European and North backbone and local American carriers’ carrier access  Smart build, low cost  Foothold in network positioned for the neighbouring markets data marke

  14. Slide 14: Carrier & Networks: Networks

    Carrier & Networks SECTION 2 A:NETWORKS

  15. Slide 15: Skanova - 2003

    Skanova - 2003 Skanova will be the leader in Swedish broadband networks delivering best of breed network services to all its customers More than a quarter of total network revenue will come from external wholesale customers Non Syndicate Briefing 000901/ IR 15

  16. Slide 16: Strategy

    Strategy Rapid transition to integrated domestic IP network Rapid roll-out of broadband local loop Rapid expansion of third party customer base Exploit telephony “cash cow” Non Syndicate Briefing 000901/ IR 16

  17. Slide 17: Skanova network

    Skanova network  One of the most technologically advanced fixed line networks in the world  Fully digital local, trunk and international switching  Fully digital transmission  Wide access to ISDN  National network featuring SDH  Developing new integrated domestic IP network  Broadband Interne

  18. Slide 18: Skanova network in Sweden 1999/2000

    Skanova network in Sweden 1999/2000  7,000 nodes  46,000 km of cable  1.6 million km of fibre, increasing by 400,000 km each year  Fully redundant network K L Non Syndicate Briefing 000901/ IR 18

  19. Slide 19: Local access market going broadband

    Local access market going broadband Today, 91% of households are connected to an exchange which is connected by fibre Broadband online access will be available to all households in Sweden The government will subsidise end customer broadband access in rural areas at point of use Forefront of broa

  20. Slide 20: Broadband initiative to date

    Broadband initiative to date During year 2000 the broadband roll-out has accelerated. From Q4 2000 our capacity to deliver is upscaled.  Installed and operational - 24.000 individual broadband accesses (Aug 2000)  Planned installation - In line with demand capacity Q4 2000 (operational accesses) N

  21. Slide 21: Skanova third party customer base

    Skanova third party customer base Operators and service providers new customer base A handful Local Loop Unbundling (LLUB) contracts with both new and established Service providers Capacity wholesale: biggest customer is Tele1 Europe, a lot of other Wholesale telephony services for pre- selectio

  22. Slide 22: Traffic growth - Sweden

    Traffic growth - Sweden (Minutes, m) 60,000 56,000 50,000 47,500 40,000 37,000 34,100 31,000 32,000 30,000 20,000 10,000 0 1995 1996 1997 1998 1999 H1 2000 Peak traffic has moved from midday to the evening as a result of residential Internet Non Syndicate Briefing 000901/ IR 22

  23. Slide 23: Revenue development

    Revenue development Skanova wholesale Sweden (SEKm) 25 000 20,924 20,871 20 000 15 000 10,791 10,364 10 000 5 000 2,332 1,775 843 1,357 0 1998 1999 H1 1999 H1 2000 Total net sales External net sales Non Syndicate Briefing 000901/ IR 23

  24. Slide 24: Revenue development

    Revenue development Network wholesale Denmark, Finland, Norway (SEKm) 1 800 1 589 2) 1 200 929 3) 701 2) 538 1) 600 416 3) 121 122 97 1) 0 1998 1999 H1 1999 H1 2000 Total net External 1) The Norwegian business was sold in January 2000 2) Norway total net sales 453 SEKm ; external net sales 43 SEKm 3

  25. Slide 25: Capital expenditure by service and technology

    Capital expenditure - analysis by service and by technology1) (SEKm) (SEKm) 5,000 5,000 150 177 4,000 4,000 776 685 1,735 1,855 3,000 3,000 3,285 3,462 2,000 2,000 1,385 1,345 1,000 1,000 791 770 0 0 1999 2000 1999 2000 Data Telephony New Traditional Transmission Other 1) Analysis between “New” and

  26. Slide 26: Carrier: Creating a strategic asset

    Carrier & Networks SECTION 2 B: CARRIER – CREATING A STRATEGIC ASSET

  27. Slide 27: International Carrier - global reach

    International Carrier - global reach • 24,815 route km • 2,750 duct km • 39 POPs AC-1 TAT-14 Existing or decided PoPs Planned PoPs Existing network Network under construction Decided network build out Planned network Non Syndicate Briefing 000901/ IR 27

  28. Slide 28: Strategy

    Strategy  Initially focusing on the wholesale market  Early establishment of local sales force, local companies and creation of POP:s based on leased lines to start production of network services near customers  Lowest production cost and rapid payback of investment by selling off capacity and in

  29. Slide 29: Market initiatives year 2000-2001

    Market initiatives year 2000-2001  Prepare for a position as the leading provider of transatlantic capacity  Become a Tier 1 - Internet operator on the European and US market  Develop/Expand the business scope (e.g. Telehousing, web server co-location and access networks)  Continue ongoing marke

  30. Slide 30: Network initiatives 2000-2001

    Network initiatives 2000-2001  Increase the fibre network in Europe and US from 4,000 route km 1999 to 40,000 route km end of 2001  Increase the duct network in Europe from 1,900 km 1999 to 17,000 km end of 2001  Installation of 100 POPs in 50 cities in 25 countries in Europe and US  Furbish the

  31. Slide 31: A wide range of services

    A wide range of services IP-services IP-infrastructure; Traditional Voice Services;  Ducts  International voice termination  Optical fibre IP-traffic; Value added services;  IP Transit (256k - 155Mbps)  Co-location  VoIP  Server Co-location  Clearinghouse Services  Maintenance IP-capacity;

  32. Slide 32: International Carrier Revenue 2000 (External)

    International Carrier Revenue 2000 (External) SEKm 2000 1999 Growth Price development Jan -Jun Jan-Jun 99/00 2000 Voice 1,054 729 +45% -10% IP-Capacity,lease 114 114 - less than-10% IP-Infrastructure 6 n/a - -”- IP-traffic 62 17 +265% -30% Total Revenue 1,236 860 +44% IP- capacity, IRU - 2421) - Tot

  33. Slide 33: Contracted infrastructure deals

    Contracted infrastructure deals Contracted value Contracted value for fiber and ducts for co-lo and O&M Contract signed Jan-July 2000 with upfront payment 20 years not discounted Storm Fiber 1,200 1,127 GTS Fiber 600 83 Tele 1 Europe Fiber 225 87 Telia Networks Fiber 180 73 LD Com Ducts 46 86 Others

  34. Slide 34: New accounting principles - revenues retained for years

    New accounting principles - revenues retained for 20 years Annual revenue emerging from Contracted Infrastructure sales (SEKm) contracted infrastructure sales 4,500 1,600 4,000 1,400 3,500 1,200 3,000 1,000 (SEKm) 2,500 2,000 800 1,500 600 1,000 400 500 200 0 0 Y 2000 Y 2002 Y2004 Y 2006 Y 2008 Y 20

  35. Slide 35: Sustainable advantage

    Sustainable advantage  A powerful “dimensioned” IP-network built in highly cost efficient manner  Free-peering agreements with other major carriers  Strong presence in Europe, the US and across the Atlantic  Bilateral international voice agreements with 100 operators worldwide  A strong portfol

  36. Slide 36: Carrier & Networks - key figures

    Carrier & Networks - key figures Jan-Jun Jan-Jun Full Year SEKm 2000 1999 1999 TOTAL Net sales 12,71413,178 25,927 of which external 2,6902,067 4,328 Underlying EBITDA 3,9964,318 7,925 Operating income 2,0572,059 3,084 Investments 4,0431,954 4,845 SWEDEN Net sales 12,53012,439 23,982 of which extern

  37. Slide 37: Enterprises

    Enterprises SECTION 3

  38. Slide 38: Enterprises - mission

    Enterprises - mission Create value for the Telia group through business development and active ownership by  Fostering an independent, entrepreneurial culture in the portfolio companies  Restructuring portfolio companies to become competitive in external markets  Managing the portfolio for finan

  39. Slide 39: Enterprises - actions within the Group

    Enterprises - actions within the Group Divested  SVEFO  Telia Kompetens  SOL (IPO)  Altitun Transferred from the Group  IT Services Non Syndicate Briefing 000901/ IR 39

  40. Slide 40: Investment management areas

    Investment management areas Infomedia Network Construction & Support Administrative Services & Trade Enterprises IT & Innovation Telia Overseas Financial Services Non Syndicate Briefing 000901/ IR 40

  41. Slide 41: Enterprises - competitive businesses

    Enterprises - competitive businesses Swedia Networks A billion SEK-worth contract with Telia-competitor B2 (Svenska Bredbandsbolaget AB) involving;  expansion of B2’s broadband network in Sweden, Norway and Denmark  a total amount of 1/2 million broadband connections for B2 Non Syndicate Briefing

  42. Slide 42: com hem

    com hem Key Facts Q2 2000  1,35 million households connected  All major cities covered  61% share of the Swedish cable-TV market  3 types of services: - Analogue Cable TV - Digital Pay TV and On Demand Services - Internet access  Pay-Per-View service since January 1996  Digital TV since Novemb

  43. Slide 43: Telia Infomedia - Directories

    Telia Infomedia - Directories Key Facts Q2 2000  Operations in 9 countries  Market leader in targeted segments  Strong usage development of both Internet and print directories  75% market share in Sweden of printed directories  11% share of Swedish traditional advertising market  34% share of

  44. Slide 44: Financial services

    Financial services Mission  To provide financial services that support Telia’s core business and enhance the group’s competitiveness Key Facts Q2 2000 (Q4-99)  Contracted financing volume SEK 3,312m (7,218m)  ROE 23% (22%)  Operations in all Nordic countries  30% estimated market share in finan

  45. Slide 45: International presence - Telia Overseas

    International presence - Telia Overseas Owner: Telia Overseas AB Telia AB (65%), Ratos (9%) Skandia (13%), Orkla (13%) Owner: Telia AB Si.Mobil, Slovenia (25%) PTC, HongKong (11%) MTN, Uganda (33%) JTM, India (26%) PPS, India (49%) Tess, Brazil (24%)* Suntel, Sri Lanka (55%) Tess, Brazil (27%)* Digi

  46. Slide 46: Mobile

    Mobile SECTION 4

  47. Slide 47: Agenda Mobile

    Agenda Mobile  10.15-10.25 Introduction (Kenneth Karlberg)  Telia´s Mobile Strategy  The Development of the Mobile Internet Market  Technologies enabling Mobile Internet  Telia´s Mobile Internet Services  10.25-10.30 Presentation Speedy Tomato (Zeth Nyström)  Present status  Presentation of

  48. Slide 48: Telia Mobile - delivering our strategy

    Telia Mobile - delivering our strategy  Nordic growth strategy  Norway Acquisition of NetCom ASA   Denmark and Finland Growing market shares   Subscriber growth Total net growth 1.2 million new subscr   Sweden Adding 61% of net adds in GSM   Finland and Denmark Adding 342% (Fin) and 22% (D

  49. Slide 49: Telia Mobile

    Telia Mobile  Largest mobile operator in Scandinavia Present position  Mobile Internet portals MyDOF and Speedy Tomato launched  … mobile data and Keeping leading Internet Sweden position with ...  … migration from fixed telephony Full service operator Nordic  … mobile data and Strategy and Gro

  50. Slide 50: Strategy

    Strategy  Increase ARPU through innovative pricing and Personal increased usage telephony  Promote fixed line substitution  Continue margin development in existing business  Leverage voice subscriber base into mobile Internet services Mobile data  Transform DOF and MyDOF platforms into next gen

  51. Slide 51: Telia's mobile footprint

    Telia’s mobile footprint European assets(1) Sweden Telia Sweden Norway 100% Finland NetCom ASA Telia Finland 99% 100% Russia Denmark North West GSM Telia Denmark 12.7% + 9.5% through 100% Telecominvest Latvia Lithuania Latvijas Estonia Omnitel Mobilais 27.5% 24.5% Eesti Mobililtelefon Total 5.1 mill

  52. Slide 52: Convergence

    Convergence Mobile GSM Transactions Internet WAP Communication GPRS Entertainment UMTS Information Content Internet in the pocket Non Syndicate Briefing 000901/ IR 52

  53. Slide 53: Key drivers

    Key drivers  The “Pull” of the market  Highly sophisticated users with changing needs  Fixed - mobile convergence (voice and data)  Market growth fuelled by early market liberalisation  New opportunities opened by proposed new European regulatory framework (e.g. MVNO)  Increasing demand for In

  54. Slide 54: Wireless data technology from 2G to 3G

    Wireless data techn. from 2G -> 3G UMTS R00 UMTS R99 (JAPAN) EDGE ps kb GPRS N LA 6 s 9, WAP eles Wir at Da HSCSD 94-95 2000 2001 2002 2003 2004 Circuit switched Packet switched Non Syndicate Briefing 000901/ IR 54

  55. Slide 55: Telia's Mobile Portal proposition

    Telia’s Mobile Portal proposition Access Portal Content  Mobile access  Handles customer  Determines provided to the relation attractiveness of portal portal by  Specifically designed for  Own networks mobile users (Finland /  Simple and Denmark) personalised  Time sensitive  Partnerships 

  56. Slide 56: Telia's Mobile Portal - business model

    Telia’s Mobile Portal - business model Illustrative revenue stream Access Advertising Total mobile Traffic share 15%–50% and fixed line Network 0-10% of total voice and of total Advertisers operator monthly data monthly revenues spending revenues Mobile portal Content Commerce / content / Monthly su

  57. Slide 57: The world's first mobile portal - MyDOF

    The world’s first mobile portal - MyDOF  Launched September 1999 MyDOF Voted No.1 WAP portal in Sweden  14 500 of users H1 2000 Source: Mobil, April 2000 Non Syndicate Briefing 000901/ IR 57

  58. Slide 58: MyDOF features

    MyDOF features What we already have ...  Unified messaging  M-travel  Address book  Mobile banking and  SMS alerts of e-mail, read brokerage e-mail via SMS send SMS  SMS to e-mail  WAP  SMS to group of people  Voice recognition  SMS news (financial,  Selecting menus business, entertainmen

  59. Slide 59: Yellow Pages positioning service

    Yellow Pages positioning service Banks Flowers Pharmacies etc Also available via SMS Non Syndicate Briefing 000901/ IR 59

  60. Slide 60: Speedy Tomato

    speedytomatc Zeth Nystrom CEO

  61. Slide 61: What is Speedy Tomato?

    What is Speedy Tomato?

  62. Slide 62: Pan-European Mobile Portal

    Pan-European Mobile Portal

  63. Slide 63: Speedy Tomato AB

    Speedy Tomato AB

  64. Slide 64: The Plan

    The Plan

  65. Slide 65: Objectives

    Objectives

  66. Slide 66: Mobile - strong operating performance

    Mobile - strong operating performance Market share (by customer) H1 2000 Telia 52,0% Comviq 31,6% Europolitan 16,4% Penetration (% ) (%) 65 70 58 70 60 60 46 50 50 36 40 40 30 56.4 30 20 42.5 20 28.1 28.8 10 10 0 0 1997 1998 1999 H1 2000 Market share of net additions Penetration Non Syndicate Briefi

  67. Slide 67: Strong usage growth

    Strong usage growth Sweden GSM minutes of use SMS growth 240 16,000,000 196 14,000,000 200 12,000,000 160 133 10,000,000 110 114 120 8,000,000 80 57 58 6,000,000 53 4,000,000 40 2,000,000 0 1997 1998 1999 H1 2000 January June 1997 2000 Contract Pre-paid (1) Minutes per customer per month, incoming a

  68. Slide 68: Total churn rate

    Total churn rate Sweden (%) 18 16.4 15.0 15.4 16 13.4 13.2 14 11.7 12 11.0 9.7 10 8.8 9.0 7.8 8.0 8 5.7 6 4 2 0 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 1997 1998 1999 2000 Non Syndicate Briefing 000901/ IR 68

  69. Slide 69: ARPU, Mobile telephony Sweden

    ARPU, Mobile telephony Sweden ARPU (SEK) Penetration (%) 500 426 70 388 407 60 400 65 345 58 50 300 40 46 200 36 30 109 112 109 20 100 10 0 0 1997 1998 1999 Q2 2000 Contact ARPU Prepaid ARPU Penetration Non Syndicate Briefing 000901/ IR 69

  70. Slide 70: Mobile - strong financial performance

    Mobile - strong financial performance Sweden Revenue growth Underlying EBITDA (SEKm) (SEKm) % margin 12,000 40 +8% 5,000 36 40 10,009 36 10,000 9,305 4,030 30 35 Internal 4,000 revenues 8,000 3,328 30 +24% 3,000 25 6,000 5,473 +57% 4,818 20 2,000 1,738 1,651 4,000 7,971 15 External 7,181 -5% revenue

  71. Slide 71: Acquisition of NetCom ASA

    Acquisition of NetCom ASA Currently control 99% of the Company Second largest mobile operator in Norway with 775,254 (Q2) subscribers Telia becomes the largest operator in the Nordic region Telia will be the only operator with operations in all four Nordic countries Cost savings in billing, pro

  72. Slide 72: Telia Mobile Finland

    Telia Mobile Finland  Launch of pilot Revenues and EBITDA (SEKm) Mobile portal mid-summer 2000 348 291 279  Service provider agreement with Radiolinja  Acquisition of retail chain (148 shops) during 1999  UMTS licence received in 1999  112,500 subscribers with a 3% market share (187) (251) (256

  73. Slide 73: Telia Mobile Denmark

    Telia Mobile Denmark  Launch of pilot Revenues and EBITDA (SEKm) Mobile portal 357 mid-summer 2000 187 176  Turnaround in profitability  Seamless roaming between Sweden and Denmark (Öresund) (160) (262)  Nordic subscription  207,800 subscribers with a (517) 7% market share 1998 1999 H1 2000 Rev

  74. Slide 74: Mobile - innovation for growth & expansion

    Mobile - innovation for growth & expansion Mobile Portals Broadband Access MyDOF - mobile Internet portal HomeRun - 2 Mbps access Halebop.com - joint venture Globalcast - wireless Internet with Oracle backbone Speedy Tomato Compression Technology Device to Device Internet Turbo and HSCSD Wireless Ma

  75. Slide 75: Telia Mobile - delivering our strategy

    Telia Mobile - delivering our strategy  Nordic growth strategy  Norway Acquisition of NetCom ASA   Denmark and Finland Growing market shares   Subscriber growth Total net growth 1.2 million new subscr   Sweden Adding 61% of net adds in GSM   Finland and Denmark Adding 342% (Fin) and 22% (D

  76. Slide 76: People Solutions

    People Solutions SECTION 5

  77. Slide 77: Leadership 2003

    Leadership 2003 Leadership position in Sweden:  Number 1 player in consumer communication services  Number 1 customer base  Number 1 access independent broadband portal  Number 1 ISP  Number 1 broadband access provider Non Syndicate Briefing 000901/ IR 77

  78. Slide 78: Overall strategy

    Overall strategy Broadband zone a th - interactive TV p - multi access on i broadband r at portal ig m Narrowband zone- application on er demand - e-subscriptions t om - “My Pages” s Cu - narrowband portal Internet access Web-only services Traditional fixed telephony incl. VAS Non Syndicate Briefing

  79. Slide 79: Telia Classic strategy

    “Telia Classic” strategy Protect market leadership in Sweden through customer focus and segmentation Maintain high level of cash generation by focus on efficiency and cost rationalisation Increase share of customer wallet through cross selling Improve cutting edge marketing capability Non Syndic

  80. Slide 80: Telia's web-based customer retention initiative

    Telia’s web-based customer retention initiative Promote sales on the Internet by Strengthen customer increasing knowledge about the customer loyalty and by making it easy for the customer Create a common supply of products and services via www Strengthen Telia company Internet profile, and by brand

  81. Slide 81: Telia e-company strategy

    Telia e-company strategy Provide the means enabling customers to move up the migration path Develop leading position as a consumer portal Rapidly build leading position in broadband access Non Syndicate Briefing 000901/ IR 81

  82. Slide 82: Portal development

    Portal development eTelia Telia.se Mina Sidor BroadbandMitt portal Komcenter Telia.se Mina Sidor Mitt Komcenter Broadband Telia Internet (ISP) Non Syndicate Briefing 000901/ IR 82

  83. Slide 83: Telia's portal credentials

    Telia’s portal credentials (12/99 vs 06/00) Unique visitors (‘000) 708 598 343 365 1999 2000 Startsidan.telia.se Telia.se Reach 06/00: 9,4% 18,2% Non Syndicate Briefing 000901/ IR 83

  84. Slide 84: Broadband portal

    Broadband portal Non Syndicate Briefing 000901/ IR 84

  85. Slide 85: SOL expansion

    SOL expansion SOL Revenue (SEKm)  N° 1 portal in Sweden 110 109,2  2.1m unique visitors(1)  N° 1 portal in Norway  0.8m unique visitors(2) 105  Top 3 portal in Denmark 102  0.3m unique visitors(2) 100  Top 10 in Finland  0.1m unique visitors(2) 50 1999 H1 2000 (1) Monthly measurement (March

  86. Slide 86: Market share development - residential ISP (Sweden)

    Market share development - residential ISP (Sweden) Traffic volume (%) 39 38.0 38.0 36.9 37 35 32.3 33 31 29 27 25 1997 1998 1999 H1 2000 Sweden’s largest ISP with 607,000 subscribers within People Solutions Non Syndicate Briefing 000901/ IR 86

  87. Slide 87: Revenue development

    Revenue development(1) People Solutions ISP (SEKm) (SEKm) 25,000 1,000 19,511 830 20,000 19,150 800 619 15,000 600 479 9,670 9,072 426 10,000 400 5,000 200 0 0 1998 1999 H1 1999 H1 2000 1998 1999 H1 1999 H1 2000 (1) Total net revenues Non Syndicate Briefing 000901/ IR 87

  88. Slide 88: EBITDA development

    EBITDA development (SEKm) 1,800 1,636 1,600 1,400 1,254 1,200 1,000 823 800 600 437 400 200 0 1998 1999 H1 1999 H1 2000 Non Syndicate Briefing 000901/ IR 88

  89. Slide 89: Conclusion

    Conclusion Telia e-company “Telia Classic” • Telia.se • Strong profitable and • Broadband services loyal customer base • e-commerce/ • Bundling potential broadband • Sophisticated users • portal through strong partnerships The new economy service provider – cash AND growth Non Syndicate Briefing 000

  90. Slide 90: Business Solutions

    Business Solutions SECTION 6

  91. Slide 91: Business Solutions

    Business Solutions Target  Leading provider in Sweden for telephony services, CRM (including CallCenter/ContactCenter), Internet-based services, broadband and telecom related IT-services  One of the leading providers for outsourcing, hosting and ASP  Building on our strong home market position, w

  92. Slide 92: The Business Solutions' strategy

    The Business Solutions’ strategy T elia ’s n etwork A pplic ation W ebpo rta l serv er E-c o m merc e U m e å-o ffi ce Fron t-Offic e W A P IP-s e rv ic es IP-te lep ho n y Databa s e F unc tio ns S ecu rity Arch ive S u pe rvisio n E-mail D rift In tra ne t F irew all A cce ss LA N W A N M alm ö-o

  93. Slide 93: Underlying EBITDA development

    Underlying EBITDA development 1999 2000 Jan-Jun Jan-Jun EBITDA total 531 262 EBITDA Sweden only 694 458  Price reductions in fixed telephony  Decreased volumes in fixed telephony  Investments in new IP based services  International expansion Non Syndicate Briefing 000901/ IR 93

  94. Slide 94: Fixed telephony - revenue development

    Fixed telephony - revenue development External sales, Sweden (SEKm) 9,000 6,599 6,788 6,609 6,000 3,442 3,079 3,000 0 1997 1998 1999 H1 1999 H1 2000  Prices down due to very competitive situation  Fixed telephony volumes transfer to mobile and Internet  Market share down to 76% (80% 1999) Non Syn

  95. Slide 95: New and integrated services

    New and integrated services MSEK 1998 2000 2002 1998 2000 2002 1998 2000 2002 Datacom /broadband Centrex Consulting 1998 2000 2002 99 2000 2001 2002 1998 2000 2002 Internet IT-Services E-commerce Non Syndicate Briefing 000901/ IR 95

  96. Slide 96: News and actions

    News and actions Partnership for e-commerce Procurement - 50/50% owned company with Föreningssparbanken. In operation October (letter of intent) Improved distribution strategy - standardised and volume through “Business Online” - integrated solutions through “Integration&Application” Major program -

  97. Slide 97: Conclusions

    Conclusions  Revenue and profitability temporary decreased due to “year 2000”, investments in future areas and price reductions. Cost reduction programs are implemented  Well positioned to benefit from rapid growth in new business segments by exploiting strong customer base and customer relationsh

  98. Slide 98: Business Solutions' International companies

    Business Solutions’ International companies Company Shares Revenues (100%)  Lietuvos Telekomas, Lithuania 30,0% 1 139,449  Netia (32,6% per 30/6), Poland 48,2% 407,469  Unisource/AUCS, Holland 33,3% 1 362,065  Eesti Telephone Comp., Estonia 24,5% 671,944  Infonet Services Corp., USA 20,1% 2 697

  99. Slide 99: Regulation

    Regulation SECTION 7

  100. Slide 100: Current themes - Mobile

    Current themes - Mobile  3G  Applications due by 1 September 2000 and licences are expected to be awarded end November 2000  Mobile virtual network operators  Obligation to provide available mobile network capacity on market terms  National roaming  Obligation to offer roaming on the GSM netwo

  101. Slide 101: Current themes - Local loop unbundling

    Current themes - Local loop unbundling Proposal from NPTA on local loop unbundling currently being reviewed by the Swedish government EU Commission initiatives  Recommendation in May 2000  Proposal for a Regulation in July 2000  Sector enquiry in July 2000 Telia’s position: Carrier & Networks l

  102. Slide 102: Current themes - Number portability

    Current themes - Number portability Number portability for fixed telephony was completed in December 1999 The NPTA issued regulations for mobile number portability on 14 April 2000 Implementation of mobile number portability in Q3 2001 EU: provisions on mobile number portability are included in

  103. Slide 103: Current themes - Carrier pre-selection

    Current themes - Carrier pre-selection CPS implemented in fixed networks 1999 Revised regulation on fixed CPS on 1 May, 2000, in line with Telia’s viewpoints Simplified procedures for “local call CPS” on NPTA agenda No decision on Mobile CPS (but in the Act) Telia’s position: Implemented on sche

  104. Slide 104: Research & Development

    Research & Development SECTION 8

  105. Slide 105: Group business renewal strategy

    Group business renewal strategy Secure fast, sustainable development and long term survival in the new economy Use R&D and venture capital to create, find, evaluate and develop ideas and innovations Focus on identified target areas to create a leading position Develop areas of cutting edge exper

  106. Slide 106: Telia has a proven track record of R&D Innovation

    Telia has a proven track record of R&D Innovation Passagen partners Created PayIT, the Advanced games-on- WirelessCar with with CNN Interactive Internet micro- demand platform, with Volvo & Ericsson payment solution Microsoft IP and Broadband Connected Home Services with Sun & Oracle Established lea

  107. Slide 107: Group spending and focus

    Group spending and focus Telia Group R&D spending R&D funding 2000 (SEKm) Enterprises Corporate 11% 10% 2,000 2000 1,709 1,540 1,570 People Solutions 12% 1000 Mobile 29% Business Solutions 0 21% 1997 1998 1999 2000 Carrier & Networks Focus areas for 2000 17%  Mobile Internet (GPRS, UMTS and Persona

  108. Slide 108: Telia Research R&D for the new economy

    Telia Research R&D for the new economy  New business concepts based on new business models, technologies, social trends and design  “One third” – new business concept flow model shaping Telia Group strategies and stimulating business area partnership  Telia Research is measured on business area p

  109. Slide 109: R&D - the key that unlocks the future

    R&D - the key that unlocks the future Mobile and Personal Communication - Mobile broadband Internet and e-business services - Personalised services - where, what, when and how - System interworking for office performance on the move IP and Broadband Services - Personal TV, combining the potential

  110. Slide 110: Financial Summary

    Financial Summary SECTION 9

  111. Slide 111: Telia - key figures

    Telia - key figures SEKm 1998 1999 H1 1999 H1 2000 Net revenues 49,569 52,121 25,463 26,037 EBITDA 14,366 13,598 6,009 7,566 Adjustments One-offs (1,761) 781 904 (1,507) Associates 704 (723) 337 68 Capital gains in associates 403 Underlying EBITDA 13,309 14,059 7,250 6,117 Margin (%) 26.8 27.0 28.5

  112. Slide 112: Business areas

    Business areas Enterprises Mobile 16.4% 18.8% Carrier & Networks 10.4% People Solutions Business Solutions 32.5% 21.9% External revenues H1 SEK 26.0bn Non Syndicate Briefing 000901/ IR 112

  113. Slide 113: Reconciliation of business area underlying EBITDA to group EBITDA

    Reconciliation of business area underlying EBITDA to group EBITDA SEKm 1998 1999 H1 1999 H1 2000 Mobile 2,525 3,497 1,385 1,233 Business Solutions 689 866 531 262 People Solutions 1,254 1,636 823 437 Carrier & Networks 8,541 7,925 4,318 3,996 Enterprises 2,760 2,947 1,316 983 Total BA EBITDA 15,769

  114. Slide 114: Capital expenditure and investments

    Capital expenditure and investments SEKm 1998 1999 H1 2000 Capex Mobile 1,854 1,293 11,996(1) People Solutions 193 245 7 Business Solutions 401 294 228 Carrier & Networks 3,874 5,049 4,043 Enterprises 1,510 1,254 1,186 Telia Group 54 (99) (38) Total capex 7,886 8,036 17,422 Investments Lietuvos Tele

  115. Slide 115: International presence - listed holdings

    International presence - listed holdings Associated Companies June 30 June 30 Aug 29 2000 2000 2000 Telia’s Book Market Change Market SEKm holding (%) value value Q2 vs Q1 (%) Value AS Eesti Telekom 24.5 467 1,966 - 1,959 (Estonia) Netia Holdings SA 32.6 755 2,486 28 3,191 1) (Poland) Eircom plc 14.

  116. Slide 116: Impact of NetCom ASA acquisition

    Impact of NetCom ASA acquisition(1) Projection Projection Netcom additional SEKm July-Dec 2000 July-Dec 2000 Turnover 1,321 EBITDA 434 Goodwill (543) Financing cost (400) Earnings before taxes 263 1) 100% ownership for six months Non Syndicate Briefing 000901/ IR 116

  117. Slide 117: Consolidated cash flow

    Consolidated cash flow SEKm 1998 1999 H1 1999 H1 2000 Cash flow from operating activities 10,397 10,398 4,521 4,823 Cash flow from investing activities (8,925) (10,930) (5,860) (9,355) Operating cash flow 1,472 (532) (1,339) (4,532) Cash flow from financing activities (2,439) 1,551 1,899 8,382 Cash

  118. Slide 118: Telia balance sheet

    Telia balance sheet SEKm 1998 1999 H1 2000 Intangible fixed assets 1,844 2,146 13,878 Tangible fixed assets 34,801 33,318 37,270 Financial fixed assets 12,553 18,023 22,407 Inventories etc. 946 971 1,172 Current receivables 16,451 20,369 26,520 Short-term investments 202 1,264 3,937 Cash and bank de

  119. Slide 119: Rating

    Rating Rating as per 28 August Standard & Poor’s  long term AA  short term A-1+  local/domestic AA/K1 Moody’s  long term Aa3  short term P-1  local/domestic/no rating Non Syndicate Briefing 000901/ IR 119

  120. Slide 120: Tariff and traffic development

    Tariff and traffic development National PSTN tariffs1) February 2000 Sweden Denmark Norway Fixed costs Finland Variable costs Netherlands UK France Germany Switzerland Austria Spain Belgium Ireland Italy Portugal 0 100 200 300 400 500 600 1) Residential; purchasing power parity Source: Eurodata/Teli

  121. Slide 121: Personnel and personnel cost evolution

    Personnel and personnel cost evolution Employees Personnel costs (FTE ‘000s) (SEKbn) 50 44,254 14 12 40 10 29,923 30 8 20 6 4 10 2 0 0 90 91 92 93 94 95 96 97 98 99 0 0 19 19 19 19 19 19 19 19 19 19 20 1 H Sweden International Personnel costs Non Syndicate Briefing 000901/ IR 121

  122. Slide 122: Efficiency

    REK: programme for Telia’s repositioning Focus and Efficiency rationalisation Target 2003 Growth and renewal Growth and new business logic Non Syndicate Briefing 000901/ IR 122

  123. Slide 123: Price Trends for Telecom Stocks

    Price Trends for Telecom Stocks 150 140 130 120 110 100 90 80 70 60 50 Dec-99 Jan-00 Feb-00 Mar-00 Apr-00 May-00 Jun-00 Jul-00 Aug-00 Mothercom Babycom Hippie.com Non Syndicate Briefing 000901/ IR 123

  124. Slide 124: Price Trends for Telecom Stocks

    Price Trends for Telecom Stocks 110 105 100 95 90 85 80 75 70 Jun-00 Jul-00 Aug-00 Mothercom Babycom Hippie.com Telia Non Syndicate Briefing 000901/ IR 124

  125. Slide 125: Conclusions

    Conclusions SECTION 10

  126. Slide 126: Conclusions

    Conclusions  Strong cash flow from traditional business  Declining replacement capex in traditional CASH businesses  Cash flow resulting from strategic focus +  New economy activities  Internationalisation GROWTH  Strategic acquisitions = SHAREHOLDER VALUE CREATION Non Syndicate Briefing 00090

  127. Slide 127: Telia – 2003

    Telia – 2003 World leading IP Carrier Largest Nordic mobile operator Leading European mobile portal Dominant provider of broadband services Most advanced provider of corporate communications solutions Telia – Leading European Internet communications company Non Syndicate Briefing 000901/ IR 127

  128. Slide 128: Biographies

    Biographies SECTION 11

  129. Slide 129: Jan-Åke Kark

    Jan-Åke Kark Jan-Åke Kark is the President and Chief Executive Officer. Mr. Kark had been appointed as the Chairman of the Board for the Company that would have been formed by the merger of Telia and Telenor. Before joining Telia, Mr. Kark was President of Ericsson Microwave Systems AB. He has also

  130. Slide 130: Reinhold Geijer

    Reinhold Geijer Reinhold Geijer is a Senior Executive Vice President and the CFO. In the Executive Management Board he is also responsible for the Business Solutions Business area. He was previously Managing Director and Group President at FöreningsSparbanken. Mr. Geijer has been a CEO at a number o

  131. Slide 131: Marianne Nivert

    Marianne Nivert Marianne Nivert is First Senior Executive Vice President. Since 1997, she has been the head of the Carrier and Networks business area. In the Executive Management Board she is also responsible for the Enterprises business area. She joined Televerket, now Telia, in 1961 where she earn

  132. Slide 132: Kenneth Karlberg

    Kenneth Karlberg Kenneth Karlberg is a Senior Executive Vice President and head of the Mobile business area. Mr. Karlberg has been with the company since 1987. He has held many positions in Telia AB including regional sales leader, both in the private and business sector, manager of Human Resources,

  133. Slide 133: Jan Rudberg

    Jan Rudberg Jan Rudberg is an Executive Vice President and head of the People Solutions business area. He joined the Telia group in 1994. Before Mr Rudberg joined Telia he was president and CEO of Tele 2, the first competing fixed- line telecom company in Sweden. Previously, Jan Rudberg held a numbe

  134. Slide 134: Anders Gylder

    Anders Gylder Anders Gylder is the head of the Business Solutions business area and is a Senior Vice President of Telia AB. Prior to April 2000, he was CEO of Travelbusiness, a Swedish rail company. Anders Gylder originally joined Telia in 1984 as a regional head of sales, and moved to Telelarm, ini

  135. Slide 135: Claes Nycander

    Claes Nycander Claes Nycander is the President and CEO of Telia Research AB. He joined Telia in 1987 and has acquired a broad experience in telecommunications and datacoms. After conducting research work and managing research projects, he has, since 1991, been heading different research units within

  136. Slide 136: Claes-Göran Sundelius

    Claes-Göran Sundelius Since November 1994, Mr Claes-Göran Sundelius is in charge of Regulatory Matters at the Telia Group Head Office. He joined the Head Office in January 1993 where he initially dealt with international strategy matters. Before holding this position he was for three years Vice Pres

  137. Slide 137: Tobias Lennér

    Tobias Lennér Tobias Lennér is the Director of Investor Relations at Telia AB. He joined the Telia Group in January 2000. Prior to that he was a business journalist for seven years. During the last five years he served as a executive producer and reporter at A-ekonomi, the daily financial news progr

  138. Slide 138: Carrier & Networks - Appendix A

    Carrier & Networks APPENDIX A

  139. Slide 139: International presence - strategic assets

    International presence - strategic assets As at 16 August 2000 Entity Country Interest Telia A/S Denmark 100% Telia Finland Finland 100% Telia UK UK 100% Eesti Telekom Estonia 24.5% Latvijas Mobilais Telefons Latvia 24.5% Lietuvos Telekomas Lithuania 30% UAB Omnitel Lithuania 27.5% Unisource NV Neth

  140. Slide 140: People Solutions - Appendix B

    People Solutions APPENDIX B

  141. Slide 141: ISP expansion (Sweden)

    ISP expansion (Sweden) Number of subscribers within People Solution (‘000s) 600 500 400 607 300 550 200 409 100 207 0 1997 1998 1999 H1 2000 Non Syndicate Briefing 000901/ IR 141

  142. Slide 142: Mobile - Appendix C

    _ Mobile — APPENDIX C

  143. Slide 143: Internet / broadband revenue development

    Internet / broadband revenue development (SEKm) 750 663 600 71.2% 446 CAGR 450 336317 (97-99) 299 300 245 150 0 1998 1999 H1 2000 Non Syndicate Briefing 000901/ IR 143

  144. Slide 144: Financials - Appendix D

    Financials APPENDIX D

  145. Slide 145: Pension liabilities

    Pension liabilities As at 31 December 1999 (SEKm)  Fully funded under Swedish law  16,703 15,784 5,352  Fully funded under IAS  11,351  Fully funded under US GAAP  Funding level Benefit obligation Investment return on pension fund assets Net contributions 1996-99 Non Syndicate Briefing 000901/

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