Centerpoint Energy, Inc (holding Co) · NYSE:CNP
Centerpoint Energy, Inc (holding Co) — Investor Presentation (July 2010)
33 slides from Centerpoint Energy, Inc (holding Co)'s investor presentation, July 2010
Slide 1: Preparing for a Hurricane: Turning on the Lights and its Aftermath
Preparing for a Hurricane Turning on the Lights and its Aftermath Scott Prochazka Division Senior Vice President, Electric Operations
Slide 2: CenterPoint Energy – a delivery company only
CenterPoint Energy – is a delivery company only Houston Facts 5,000 square-mile electric service territory Serve 2+ million electric customers Own and maintain electric delivery system – poles and wires Serve 1+ million natural gas customers in Houston area Does NOT generate nor sell elect
Slide 3: About CenterPoint Energy
About CenterPoint Energy CenterPoint Energy is responsible for restoring service no matter from which company you buy electricity We are the only company that can restore service during power outages; our trained crews will work day and night to get you up and running after a storm We are prep
Slide 4: How can you prepare for an approaching hurricane and its aftermath?
How can you prepare for an approaching hurricane and its aftermath? 4
Slide 5: Pre-storm: Electric service tips
Pre-storm: Electric service tips Unplug sensitive electrical appliances, such as computers and TVs. If you expect flooding, turn off MAIN electricity at the circuit breaker. If someone depends on electricity for life-sustaining equipment, you need to make alternative arrangements for them in a
Slide 6: Pre-storm: Natural gas service tips
Pre-storm: Natural gas service tips Do NOT turn off natural gas at the meter. Proper pressure in home/business gas piping must be maintained to prevent water from entering the lines if flooding occurs. If you choose to discontinue natural gas service - turn off gas at each appliance. 6
Slide 7: How long should you prepare to be without power after a hurricane?
How long should you prepare to be without power after a hurricane? 7
Slide 8: Hurricane Outage Preparation Guide
Hurricane Outage Preparation Guide Prepare to be without power for: Category 1 winds 74-95 mph 7 to 10 days Category 2 winds 96-110 mph 2 to 3 weeks Category 3 winds 111-130 mph 3 to 5 weeks Category 4 winds 131-155 mph 4 to 6 weeks Category 8 5 winds 156 mph and up 6 to 8 weeks
Slide 9: Remember - no two storms are alike
Remember - no two storms are alike Specific damage to electric system will be different It is not possible to forecast in advance what the exact damage to the electric system will be, so… It is not possible to give precise outage duration estimates for individual locations in advance 9
Slide 10: Emergency Operating Plan
Emergency Operating Plan – With over 100 years experience, we prepare year-round The goal of our EOP is to safely restore service to our customers - quickly and efficiently In addition to linemen and local contractors, our EOP includes virtually every Houston employee even those who do not tradi
Slide 11: Electric infrastructure
Electric infrastructure 11
Slide 12: 12
12
Slide 13: Systematic Power Restoration
Systematic Power Restoration First – restore service to key facilities vital to public safety, health and welfare, and secure downed power lines Second – repair major lines (circuits & laterals) plus fuses that restore power to greatest number of customers in least amount of time Third– repair
Slide 14: Electric weatherhead
Electric weatherhead Check your home’s weatherhead. Any weatherhead problems will need to be repaired by an electrician prior to service being restored. 14
Slide 15: Why is it taking so long to restore my service?
I can understand and agree with your approach, but why is it taking so long to restore my service? 15
Slide 16: Why is my service out and the people across the street have their lights on?
Why is my service out and the people across the street have their lights on? Power line serves up to 800 customers Power line serves up to 800 customers
Slide 17: How will CenterPoint Energy communicate outages and restoration with the public?
How will CenterPoint Energy communicate outages and restoration with the public? 17
Slide 18: Outage Tracker can be used today
Outage Tracker can be used today CenterPoint Energy’s Customer Outage Tracker displays current outage locations and estimated time to restore power www.CenterPointEnergy.com/OutageTracker 18
Slide 19: Estimated restoration timeline by substation
Estimated restoration timeline by substation 19
Slide 20: Estimated restoration timeline by substation w/zip code overlay
Estimated restoration timeline by substation w/zip code overlay 20
Slide 21: Estimated restoration timeline by circuit w/zip code overlay
Estimated restoration timeline by circuit w/zip code overlay 21
Slide 22: The storm is over. What should you do to stay safe?
The storm is over. What should you do to stay safe and prepare for power restoration? 22
Slide 23: Post storm: If your lights are out
Post storm: If your lights are out Please DONOT call us to report lights out; we need lines open for emergencies and downed power lines Unplug all major appliances and turn AC off Keep a small lamp plugged in and turned on so you'll know when power is restored Once your electric service is r
Slide 24: Post storm: If you evacuated, are your lights on?
Post storm: If you evacuated, are your lights on? DO NOT call us during the first few days Instead: – Call your answering machine to see if it picks up – Call neighbors – Monitor the news – Check CenterPointEnergy.com for general outage information •twitter.com/CNPstorm •www.facebook.com/CenterP
Slide 25: Post-storm: Electric safety tips
Post-storm: Electric safety tips DO call us to report a downed power line or other electric emergencies – Always stay away from power lines! – Stay away from standing water; energized power lines could be submerged – Treat all downed lines as if they are energized 25
Slide 26: Post-storm: Electric safety tips
Post-storm: Electric safety tips If water has risen above the electrical outlets, contact a licensed electrician before turning on the main circuit breaker. Any appliances or electronic equipment that have been submerged will need to dry thoroughly for at least one week and be checked by a quali
Slide 27: Post-storm: Tree debris
Post-storm: Tree debris After a major storm or other natural disaster, tree trimming debris will not be removed. The priority is clearing power lines, so that electricity can be restored as quickly as possible. 27
Slide 28: Post-storm: Portable generator tips
Post-storm: Portable generator tips Do NOT connect portable generators directly to a building's wiring without a licensed electrician first disconnecting the house wiring from CenterPoint Energy's service. NEVER run a portable generator indoors or in a garage - place it in a well ventilated area
Slide 29: Natural Gas Standby Generator Promotion
CenterPoint Energy’s Generator Promotion • Be prepared with a Natural Gas Standby Generator - customers have the power to choose the offer that’s right for them To view options and get the answers you have, visit CenterPointEnergy.com/generators. 29
Slide 30: Post-storm: Natural gas safety tips
Post-storm: Natural gas safety tips If you smell gas, leave the area immediately and then call us. DO NOT turn the lights on or off, smoke, strike a match, use a cell phone or operate anything that might cause a spark. DO NOT attempt to turn natural gas on or off. 30
Slide 31: Post-storm: Natural gas safety tips
Post-storm: Natural gas safety tips If your home or business was flooded, call a licensed plumber or a gas appliance technician to inspect appliances and gas piping to make sure it is in good operating condition before calling CenterPoint Energy to reconnect service Don’t forget to check outdoor
Slide 32: Where to find out more
Where to find out more: Web sites: CenterPointEnergy.com/stormcenter CenterPointEnergy.com/outagetracker Additional communication tools: twitter.com/CNPstorm facebook.com/CenterPointEnergy 32
Slide 33: Preparing for a Hurricane: Turning on the Lights and its Aftermath
Preparing for a Hurricane Turning on the Lights and its Aftermath Scott Prochazka Division Senior Vice President, Electric Operations
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