Aeon Financial Service Co., Ltd. · TSE:8570
Aeon Financial Service — Q1 FY2026 Earnings Presentation
39 slides from Aeon Financial Service's earnings presentation, Jul 9, 2026
Slide 1: FY2026 1Q IR Presentation Material
This is an abridged translation of the original Japanese document and is provided for informational purposes only. If there are any discrepancies between this document and the original, the original Japanese document prevails. FY2026 1Q IR Presentation Material July ９, 2026 Stock Listing: Tokyo Stoc
Slide 2: Agenda
Agenda １ Outline of the Financial Results for the First Quarter of FY202６ ２ Domestic Business ３ Overseas Business Appendix AEON Financial Service Co., Ltd. 2
Slide 3: The Highlights of the Consolidated Results (First Quarter)
The Highlights of the Consolidated Results (First Quarter) FY2026 Rate of Consolidated YoY Forecast Progress Domestic YoY Overseas YoY Operating ¥153.8 bn 113% ¥89.1 bn 110% ¥65.3 bn 116% ¥600.0 bn 26% revenue Operating ¥17.4 bn 135% ¥5.9 bn 172% ¥11.5 bn 123% ¥45.0 bn 39% profit Ordinary ¥17.5 bn 1
Slide 4: Summary of FY2026 1Q Consolidated Financial Results
Summary of FY2026 1Q Consolidated Financial Results Operating revenue was YoY113％、operating profit was YoY１３５％ • The number of consolidated active IDs increased to 60.58 million (up 1.07 million from the beginning of the period), and both the outstanding balance of operating receivables and transact
Slide 5: FY 2026 Earnings Forecast
FY 2026 Earnings Forecast FY2025 Results FY2026 Forecast Unit: bn yen unless stated otherwise Consolidated Consolidated YoY Domestic Overseas Operating Revenue 569.3 600.0 +30.7 355.0 245.0 Operating income 60.6 45.0 ▲15.6 5.0 40.0 Operating Profit Margin 10.7% 7.5% ▲2.7pt 1.4% 16.3% Ordinary income
Slide 6: Domestic Business
Domestic Business AEON Financial Service Co., Ltd. 6
Slide 7: Domestic breakdown of operating profit for FY2026 1Q
[Domestic] Breakdown of operating profit for FY2026 1Q and differences from last year • Growth in financial income contributed to the results; figures significantly exceeded those of the same period last year, driven also by the rebalancing of government bonds and other holdings. Unit ： bn JPY Other
Slide 8: [Domestic] Valid ID Status
Demonstrating Transition to Safety ［Domestic］ Valid ID Status Profitability High-efficiency and Security First Management • Growth was driven by an increase of 3.51 million YoY in the number of active IDs and a 2.33 million increase in the number of members using charge payments. （million） 40.30mill
Slide 9: [Domestic] Customer Base <AEON Card, AEON Pay>
Demonstrating Transition to Safety High-efficiency [Domestic] Customer Base <AEON Card, AEON Pay> Profitability Management and Security First • The number of active cardholders decreased by 40,000 since the beginning of the period but increased by 120,000 YoY. • The "AEON Wallet" app was relaunched
Slide 10: [Domestic] In-House Payment Transaction Volume
Demonstrating Transition to Safety High-efficiency [Domestic] In-House Payment Transaction Volume Profitability Management and Security First • As the use of payment methods diversifies, the transaction volume for e-money has fallen below the level of the same period last year. • AEON Pay is expandi
Slide 11: [Domestic] Status of high-yield receivables balance
Demonstrating Transition to Safety High-efficiency ［Domestic］ Status of high-yield receivables balance Profitability Management and Security First • Due to an increase in the installment payment balance, the high-yield receivables balance has reached a record high. • Raising installment payment fees
Slide 12: [Domestic] Housing-related Loans / Corporate lending
Demonstrating Transition to Safety High-efficiency [Domestic] Housing-related Loans /Corporate lending Profitability Management and Security First • Interest rate competitiveness improved due to earlier rate hikes by other banks, resulting in residential mortgage origination volume rising to 131% Yo
Slide 13: [Domestic] Number of accounts / Balance of Deposits
Demonstrating Transition to Safety High-efficiency [Domestic] Number of accounts/ Balance of Deposits Profitability Management and Security First • Strengthen the acquisition of AEON CARD Select* and promote its use as a primary account for daily financial needs. • Aim to achieve KPI targets for ord
Slide 14: [Domestic] 1Q Balance Sheet Status
Demonstrating Transition to Safety High-efficiency [Domestic] 1Q Balance Sheet Status Profitability Management and Security First • The majority of domestic funding comes from bank deposits; the goal is to reduce funding costs by increasing the proportion of ordinary deposits. • Increase the proport
Slide 15: [Domestic] Deposit yields and loan yields
Demonstrating Transition to Safety High-efficiency [Domestic] Deposit yields and loan yields Profitability Management and Security First • Yields on loans and installment receivables increased due to the hike in the revolving credit interest rate (from 15% to 18% annually). • In May 2026, the benchm
Slide 16: [Domestic] Progress on cost structure reform
Demonstrating Transition to Safety [Domestic] Progress on cost structure reform Profitability High-efficiency Management and Security First • We are advancing both product and service reforms through initiatives such as bank ATM cost optimization and review of customer benefits, as well as productiv
Slide 17: [Domestic] Trends in bad debt-related expense ratios and personnel expense ratios
［Domestic］ Trends in bad debt-related Demonstrating Profitability Transition to High-efficiency Safety and Security First expense ratios and personnel expense ratios Management • The ratio of bad debt expenses to securitized receivables remains low and stable. • The personnel cost rate improved by 2
Slide 18: Overseas Business
Overseas Business AEON Financial Service Co., Ltd. 18
Slide 19: [Overseas] Segment Performance Highlights
[Overseas] Segment Performance Highlights • Driven in part by a boost from exchange rate effects, all regions saw increases in both revenue and profit. Overseas business China area Mekong area Malay area YoY YoY YoY YoY Operating revenue 65.3 bn １16 ％ 9.8 bn 116 ％ 26.0 bn １07 ％ 29.4 bn １25 ％ Operati
Slide 20: [Overseas] Highlights of Performance in China Area
[Overseas] Highlights of Performance in China Area • Operating revenue increased as transaction volumes and outstanding balances grew, driven by measures such as strengthened sales promotion through targeted sales activities. • Operating profit was 134% YoY, aided by the containment of bad debt-rela
Slide 21: [Overseas] Highlights of Performance in Mekong Area
[Overseas] Highlights of Performance in Mekong Area • Profits continued to increase due to cost reductions in bad debt-related expenses and sales promotion expenses, as well as fluctuations in exchange rates. Operating revenue Breakdown of operating profit difference from previous FY （bn JPY） Financ
Slide 22: [Overseas] Highlights of Performance in Malay Area
[Overseas] Highlights of Performance in Malay Area • Increased revenue was driven by a rise in outstanding balances due to the growth in the credit card business and individual installment sales for large motorcycles. • Although outstanding debt was increasing, the use of AI operators helped to supp
Slide 23: [Overseas] Balance of Receivables and NPL of Listed Subsidiaries
[Overseas] Balance of Receivables and NPL of Listed Subsidiaries • Hong Kong: Both NPL and cost ratios improved due to refined ongoing credit assessment and strengthened recovery efforts for early-stage delinquent loans. • Thailand: Loan balances decreased compared to the end of the previous period,
Slide 24: [Overseas] Overview of Operations in Key Asian Countries
[Overseas] Overview of Operations in Key Asian Demonstrating Profitability Transition to High-efficiency Management Safety and Security First Countries • Vietnam is expanding loan offerings for loyalty program members, while Cambodia plans to launch integration with Bakong （the central bank’s digita
Slide 25: KPI Progress for the Mid-Term Management Plan (FY2026–FY2030)
KPI Progress for the Mid-Term Management Plan (FY2026–FY2030) KPI for 2025 2026 2026 20３０ Unit Result Plan 1Q Result FY2026 Full-Year Progress Status Plan Number of Active AEON Pay (10,000 1,368 ID persons) 1,208 3,000 (Increase from beginning of 8.9% 6,000 term ＋160） Outstanding Balance of 3.1 Curr
Slide 26: [Our Purpose]
［Our Purpose］ AEON Financial Service Co., Ltd. 26
Slide 27: Appendix
Appendix AEON Financial Service Co., Ltd. 27
Slide 28: Approach to Enhancing Corporate Value
Demonstrating Demonstrating Transition Transitiontoto Safety No. 1 in Safety High-efficiency High-efficiency Approach to Enhancing Corporate Value Profitability Profitability Management Management and and Security Security First • Diversify the portfolio through new products such as digital lending,
Slide 29: List of KPIs Managed Under the Medium-Term Management Plan
List of KPIs Managed Under the Medium-Term Management Plan KPI for 2025 2026 2027 2028 2029 2030 (Plan) (Plan) (Plan) (Plan) Unit Result YoY (Plan) YoY Number of Active AEON (10,000 Pay ID persons) 1,208 +392 3,000 +1,792 4,000 4,700 5,500 6,000 Outstanding Balance of Current Deposit (tn yen) ３.２ ▲0
Slide 30: [Domestic] Customer Base
［Domestic］ Customer Base Domestic Valid IDs 40.30 million (YoY 110%, Increase from beginning of term+1.05 million) AEON Pay members Card members ※1 No. of AEON bank accounts E-money WAON ※2 13.68 million 26.49 million 8.94 million 6.62 million (Increase of 1.6 million (Decrease of 0.04 million (Incr
Slide 31: Cumulative Results of Overseas Listed Companies (Local Currency)
Cumulative Results of Overseas Listed Companies (Local Currency) FY 2025 FY 2026 1Q Results 1Q Results YoY AEON Revenue 442,180 476,183 108％ CREDIT SERVICE Profit before tax 131,965 163,549 124％ (ASIA) HKD$’000 Profit for the period 109,325 135,977 124％ AEON Revenue 5,392,925 5,171,608 96％ THANA SIN
Slide 32: Cumulative Results of Overseas Listed Companies (Yen conversion)
Cumulative Results of Overseas Listed Companies （Yen conversion） FY 2025 FY 2026 Exchange rates 1Q Results 1Q Results YoY Revenue 8.3 bn ９.６ bn 116% AEON （JPY / HKD） CREDIT SERVICE Profit before tax 2.4 bn 3.3 bn 134% ・ FY2025Q1 ： ￥18.80 ・ FY2026Q1 ： ￥20.28 (ASIA) Profit for the period 2.0 bn 2.7 bn
Slide 33: Transaction Volumes and Operating Receivables of Overseas Business
Transaction Volumes and Operating Receivables of Overseas Business China Area Mekong Area Malay Area Overseas Business (Hong Kong) (Thailand) (Unit ： Bn JPY） YoY YoY YoY YoY (Change) (Change) (Change) (Change) Transaction volume 75.4 119% 70.5 92% 31.0 140% 177.0 109% Credit card Operating Receivabl
Slide 34: Balance Sheet Status
Balance Sheet Status FY 2026 FY 2026 (Unit: Bn JPY) 1Q Results YTD 1Q Results YTD Cash and deposits 456.6 ▲ 220.1 Deposits 5,426.0 ▲56.0 Accounts Operating Loans 1,086.8 +27.6 payable-trade 489.4 +96.5 Loans and bills Interest-bearing discounted for 2,925.8 +85.0 debt 1,430.0 ▲9.3 banking business (
Slide 35: Segment Performance
Segment Performance Domestic Overseas Consol. （Unit ： Bn JPY） China Malay Total ※ Retail Solutions Total ※ Area Mekong Area Area Total ※ Operating 89.1 66.9 50.4 65.3 9.8 26.0 29.4 153.8 Revenue YoY 110％ 112％ 107％ 116％ 116％ 107％ 125％ 113％ Operating 5.9 1.5 5.0 11.5 3.3 4.1 4.0 17.4 Profit YoY 172％ -
Slide 36: Results by Area
Results by Area Transaction Operating （Unit：Bn JPY） YoY receivables YTD volume （Before securitization） Credit card 2,134.1 104% 2,022.4 +93.0 Credit card shopping 2,038.5 104% 1,583.4 +89.4 Domestic （Of which, revolving and installment） - - 403.3 ＋8.2 Cash advance 95.5 92% 438.9 +3.6 Housing loan 12
Slide 37: Allowance for Doubtful Accounts and Provision for Loss on Interest Repayment by Segments
Allowance for Doubtful Accounts and Provision for Loss on Interest Repayment by Segments 【Allowance for doubtful accounts】 Domestic Overseas Consol. （Unit： Bn JPY） China Mekong Malay Retail Solutions Area Area Area Total Total Total Opening allowance for 55.3 1.6 54.2 80.３ 5.5 41.6 33.2 136.6 doubtf
Slide 38: AEON Bank's progress in response to the business improvement order
AEON Bank's progress in response Demonstrating Profitability Transition to High-efficiency Management Safety and Security First to the business improvement order • AEON Bank's improvement plan is progressing without delay • For completed items, continue enhancing operational sophistication through m
Slide 39: Forward-looking statements
Statements contained in this report with respect to the Company’s management strategies, business policies and results forecasts are forward- looking statements about the future performance of the Company, which are based on the assumptions and beliefs in light of the information currently available
AEON Financial Service — Q1 FY2026 Earnings Presentation on 6ix