Empire State Realty Trust, Inc. · NYSE:ESRT

Empire State Realty Trust — Corporate Update (July 2020)

38 slides from Empire State Realty Trust's corporate update, Jul 11, 2020

  1. Slide 1: Empire State Building Observatory Reopening

    New York for New Yorkers Empire State Building Observatory Reopening July 11, 2020

  2. Slide 2: Table of Contents

    • Page 3: Mission Statement • Page 5-10: Reopening Executive Summary Table of Contents • Page 11: New York State Reopening Checklist – Physical Distancing • Page 12: New York State Reopening Checklist – Protective Equipment • Page 13: New York State Reopening Checklist – Hygiene & Cleaning • Page 14

  3. Slide 3: Mission Statement

    Reopening Executive Summary Mission Statement The Empire State Building is the authentic representation of New York City to billions of people around the world. A marvel when built, it is now fully modernized for the 21st century. No one building has connected more with New York City, New York State

  4. Slide 4: Reopening Executive Summary

    Reopening Executive Summary 4

  5. Slide 5: Reopening Executive Summary: Ticketing, Visitor and Exhibits Protocol

    Reopening Executive Summary • By Appointment Only • Utilize timed ticketing • Available on www.esbnyc.com • Will prevent crowds outside and inside the Observatory • Initially limit to 500 people in facility at any one time • Above limit represents more than 80% reduction of the overall capacity – we

  6. Slide 6: Entrance, Indoor Environmental Quality and Facility Layout

    Reopening Executive Summary • Dedicated Entrance • Tenants and Observatory visitors have separate entrances • Indoor Environmental Quality • New system installed as part of $165 million Observatory redevelopment completed in December 2019 • MERV 13 air filters • State-of-the-art air purification imp

  7. Slide 7: Reopening Executive Summary

    Reopening Executive Summary 7

  8. Slide 8: Employee Protocol and Prior Experience

    Reopening Executive Summary • Employee Protocol • Training • Masks • Gloves • Face Shields (additionally) for entry screeners • Back-of-house procedures • Contact tracing • Prior Experience • Operated through March 16, 2020 • Demonstrated capability to operate with reduced capacity of 500 visitors p

  9. Slide 9: Reopening Executive Summary

    Reopening Executive Summary 9

  10. Slide 10: Observatory Capacity and Square Footage

    Reopening Executive Summary Empire State Building Observatory Total Sq. Ft. 70,000 4 Floors Average Group Size 2.5 Reduced Capacity 500 Total Number of Groups 200 Total Sq. Ft. Per Group 350 10

  11. Slide 11: Phase 4 Checklist – Physical Distancing

    Reopening Executive Summary Completed - Phase 4 Low-Risk Indoor Arts & Entertainment Checklist – Physical Distancing Physical MANDATORY ESBO Distancing Limit the workforce and patron/visitor presence to no more than 25% of maximum occupancy, inclusive of patrons/visitors, 1 who must only be permitte

  12. Slide 12: Phase 4 Checklist – Protective Equipment

    Reopening Executive Summary Completed - Phase 4 Low-Risk Indoor Arts & Entertainment Checklist – Protective Equipment Protective MANDATORY ESBO Equipment ✓ Ensure patrons/visitors are only permitted entry into the institution if they wear an acceptable face covering; provided they are over 11 age 2

  13. Slide 13: Phase 4 Checklist – Hygiene and Cleaning

    Reopening Executive Summary Completed - Phase 4 Low-Risk Indoor Arts & Entertainment Checklist - Hygiene and Cleaning Hygiene and MANDATORY ESBO Cleaning ✓ Adhere to hygiene, cleaning, and disinfection requirements from the Centers for Disease Control and Prevention (CDC) and Department of 19 Health

  14. Slide 14: Phase 4 Checklist – Communication and Screening

    Reopening Executive Summary Completed - Phase 4 Low-Risk Indoor Arts & Entertainment Checklist – Communication and Screening Communication / MANDATORY ESBO Screening 27 Affirm you have reviewed and understand the state-issued industry guidelines, and that you will implement them. ✓ ✓ Post signage in

  15. Slide 15: Appendix

    Reopening Executive Summary Appendix 15

  16. Slide 16: Table of Contents

    Reopening Executive Summary • Page 17: Temperature Screening • Page 18: Personal Protective Equipment • Page 19: Transactional Positions--- PPE • Page 20: Personal Hygiene Table of Contents • • Page 21: Indoor Environmental Air Quality Page 22: Cleaning • Page 23-24: Communication & Training for Sta

  17. Slide 17: Temperature Screening

    Appendix Temperature Screening • Will take place before entering the Empire State Building Observatory • 100.4 degrees Fahrenheit or higher will not be permitted • All Visitors and Staff will be screened • Security team to conduct temperature screening • Screeners will wear Gloves, KN95 masks, and f

  18. Slide 18: Personal Protective Equipment

    Appendix Personal Protective Equipment • All Visitors and Staff required to wear facial covering at all times • Empire State Building Observatory will provide all 125 daily Staff members with CDC approved face coverings and gloves • Inventory will be maintained on a min/max basis ensuring a minimum

  19. Slide 19: Transactional Positions - PPE

    Appendix Transactional Positions - PPE • Face Shields, KN95 masks and gloves are required at all transactional posts • Temperature Screening • Will Call desk • Security Screening • Cashiers • Retail • Inventory will be maintained on a min/max basis ensuring a minimum of 500 units always on hand and

  20. Slide 20: Personal Hygiene

    Appendix Personal Hygiene • Staff will be continuously trained and encouraged to adhere to CDC guidelines for handwashing & preventive measures • Hand Sanitizer will be available throughout the Empire State Building Observatory and back-of- house for Visitors and Staff 20

  21. Slide 21: Indoor Environmental Air Quality

    Appendix Indoor Environmental Air Quality • The Empire State Building deploys MERV 13 air filters in all of the air handling units that serve the Observatory space • In addition to utilizing MERV 13 filtration, the Empire State Building Observatory has upgraded its HV/AC system to include AtmosAir •

  22. Slide 22: Cleaning

    Appendix Cleaning • Frequent sanitizing of all high touch surfaces (see appendix) • Overnight Electrostatic Disinfectant spray of the entire Observatory space • Shut down exhibits that require close facial contact 22

  23. Slide 23: Communication & Training for Staff

    Appendix Communication & Training for Staff • Proper Hygiene Protocols • Clear Desk Guidelines • Cleaning Procedures & Company-Provided Cleaning Supplies • Social Distancing Protocols • Guidelines for corridors, elevator banks, inside elevator cabs (signage provided) • Guidelines for common areas: r

  24. Slide 24: Communication & Training for Staff (Continued)

    Appendix Communication & Training for Staff (Continued) • Use of PPE required for access to the building (signage provided) • Face coverings • Hand sanitation • Temperature screening • Cleaning & Disinfecting Protocol • Enhanced sanitation procedures implemented in all spaces 24

  25. Slide 25: Contact Tracing (Employee)

    Appendix Contact Tracing (Employee) ESRT has developed a standard operating procedure to cover cleaning, disinfection, and contact tracing. Notify those in close contact Implement with infected Notify those not immediate deep employee. Ask to in close contact cleaning and self-quarantine at with emp

  26. Slide 26: Signage Located Throughout Entire Observatory Experience

    Appendix Signage Located Throughout Entire Observatory Experience 26

  27. Slide 27: Displays to Feature Multiple Languages

    Appendix Displays to Feature Multiple Languages 27

  28. Slide 28: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 Appendix 28

  29. Slide 29: AtmosAir Solutions - Study ID: NG15291 Study Report

    AtmosAir Solutions - Study ID: NG15291 STUDY REPORT Study Title Virucidal Efficacy of a Test Substance For Use on Inanimate, Nonporous Surfaces Product Identity AtmosAir Matterhorn Series Test Microorganism Testing Facility Human Coronavirus, Strain 229E, ATCC VR-740 Microchem Laboratory 1304 W. Ind

  30. Slide 30: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 30

  31. Slide 31: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 31

  32. Slide 32: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 32

  33. Slide 33: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 33

  34. Slide 34: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 34

  35. Slide 35: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 35

  36. Slide 36: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 36

  37. Slide 37: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 37

  38. Slide 38: AtmosAir Solutions - Study ID: NG15291

    AtmosAir Solutions - Study ID: NG15291 38

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