Slide 1: Austrian Post Investor Presentation Q1 2025
AUSTRIAN POST Investor Presentation Q1 2025 Walter Oblin, CEO Barbara Potisk-Eibensteiner, CFO Vienna, 8 May 2025 INVESTOR PRESENTATION Investor Relations Vienna, 8 May 2025
Slide 2: A Dynamic Economic Environment 2025
A DYNAMIC ECONOMIC ENVIRONMENT 2025 Recession in Austria, Türkiye: Market impacted by growth in CEE/SEE and Türkiye Challenging basic trends inflation and exchange rate 2023 2024 2025e FX rate TRY in EUR – year-on-year change (%) Moderate growth in the GDP Austria online retail sector -0.3% +17.4% V
Slide 3: Q1 2025 Development as Expected After Strong Previous Year
Q1 2025 DEVELOPMENT AS EXPECTED AFTER STRONG PREVIOUS YEAR Starting point in Q1 2024 included positive special effects: – Elections in Austria (Q1 2024: municipal/Chamber of Labour elections) – Product and pricing measures for letters in Austria since September 2023 – Booming Asian volumes in Parcel
Slide 4: Austrian Post at a Glance
AUSTRIAN POST AT A GLANCE Revenue mix Q1 2025 Parcel share at 55% of product mix Mail ÖSTERREICHISCHE ParcelIm POST & Überblick Logistics Retail & Bank – Letter Mail – Parcels & Express – Branch & Financial Branch & – Direct Mail – Fulfilment & Services Financial Services – Newspapers & Cash Transpo
Slide 5: Mail Division
MAIL DIVISION Revenue development EUR m Letter Mail & Business Solutions 39% Direct Mail & Media Post 308.6 315.6 299.5 110.4 114.9 Direct Mail & 107.9 Media Post 198.2 200.6 Letter Mail & 191.6 Business Solutions Q1 2023 Q1 2024 Q1 2025 INVESTOR PRESENTATION Investor Relations Vienna, 8 May 2025 5
Slide 6: Letter Mail
LETTER MAIL Austrian and International Letter Mail volumes Revenue millions of shipments EUR m Ø -4.9% 1,137 758 714 508 2008 2025 2008 2025 Austrian letter mail International letter mail Volumes adjusted on a daily basis (64 working days in Q1 2024 vs. 62 working days in Q1 2025) INVESTOR PRESENTAT
Slide 7: European Postal Rates in Comparison
EUROPEAN POSTAL RATES IN COMPARISON Denmark 3.32 4.47 Latvia 3.43 Italy 1.46 3.40 Lithuania 3.34 Estonia 1.81 3.21 Greece 1.67 3.06 Romania 2.20 2.86 Poland 2.24 2.65 Slovakia 1.71 2.42 Belgium 1.54 2.40 Finland 2.30 Czech Republic 1.90 2.21 UK 0.98 1.91 Sweden 1.80 Norway 1.79 Postage rate Croatia
Slide 8: Direct Mail/Media Post in Austria
DIRECT MAIL/MEDIA POST IN AUSTRIA Direct Mail/Media Post volumes Revenue millions of shipments EUR m Ø -2.3% p.a. 4,933 515 445 3,407 2008 2025 2008 2025 addressed unaddressed Volumes adjusted on a daily basis (64 working days in Q1 2024 vs. 62 working days in Q1 2025) INVESTOR PRESENTATION Investor
Slide 9: Parcel & Logistics Division
PARCEL & LOGISTICS DIVISION Revenue development EUR m Parcel International 55% Parcel Austria & Logistics Solutions 402.9 418.3 13.1 16.8 49.0 Logistics Solutions 327.1 55.5 Parcel CEE/SEE 16.8 43.4 131.1 Parcel Türkiye 118.2 83.6 215.5 229.2 Parcel Austria 185.0 Q1 2023 Q1 2024 Q1 2025 Locations wi
Slide 10: Parcel Austria
PARCEL AUSTRIA Parcel volumes Revenue millions of items EUR m Ø +11.2% p.a. 224 929 41 182 2008 2025 2008 2025 Volumes adjusted on a daily basis (64 working days in Q1 2024 vs. 62 working days in Q1 2025) INVESTOR PRESENTATION Investor Relations Vienna, 8 May 2025 10
Slide 11: 2024 Austrian Parcel Market
2024 AUSTRIAN PARCEL MARKET Market shares by volume 98m 299m 397m parcels parcels parcels Others 4% Others 11% Amazon 17% Others 6% GLS 24% GLS 4% Amazon DPD 10% 13% DPD 34% GLS 9% Total market Austrian Post Austria 56% Austrian Post 65% Austrian Post 16% 31% DPD B2B B2C + C2C Business customer parc
Slide 12: CEE/SEE: Volatile Development of Asian Volumes
CEE/SEE: VOLATILE DEVELOPMENT OF ASIAN VOLUMES Parcel volumes Revenue millions of parcels EUR m 214 78 198 70 165 172 52 54 +44% 2021 2022 2023 2024 2025 2021 2022 2023 2024 2025 Volumes adjusted on a daily basis – 13% volume decline in Q1 2025 following a strong performance in 2024 related to boomi
Slide 13: Türkiye: Revenue Growth Under Challenging Economic Conditions
TÜRKIYE: REVENUE GROWTH UNDER CHALLENGING ECONOMIC CONDITIONS – Revenue impacted by inflation and exchange rate Parcels & documents Revenue developments millions of items TRY bn – Q1 2025 revenue of EUR 131.1m (+10.9%) – Launch of parcel business in Georgia at the end of 206 204 198 18.9 Q1 2025 11.
Slide 14: Retail & Bank Division
RETAIL & BANK DIVISION Revenue development EUR m Branch & Financial Services 6% 47.2 48.7 37.5 Income from 37.3 38.1 Financial Services 27.6 9.9 10.0 10.6 Branch Services Q1 2023 Q1 2024 Q1 2025 INVESTOR PRESENTATION Investor Relations Vienna, 8 May 2025 14
Slide 15: bank99 on Track
BANK99 ON TRACK 2024 vs. 2023 bank99 balance sheet total Key issues in 2025 Customers Number as at 31.03.2025 EUR bn 4.1 4.1 ~300,000 Financial Equity, Q1: Positive development of 0.4 assets other revenue and EBIT (95% Break-even expected in the govern- 1.6 course of 2025 ment bonds), other 2020 202
Slide 16: Moody's Assigns Rating to bank99 for the First Time
MOODY'S ASSIGNS RATING TO BANK99 FOR THE FIRST TIME – All ratings at investment grade level – Deposit ratings Baa1/P-2 – Issuer ratings Baa2/P-2 – All ratings have a stable outlook INVESTOR PRESENTATION Investor Relations Vienna, 8 May 2025 16
Slide 17: 24/7 Self-Service Solutions Are Very Popular with Customers
24/7 SELF-SERVICE SOLUTIONS ARE VERY POPULAR WITH CUSTOMERS Volumes Expansion of the Austrian-wide (millions of items) network First Mile (send, return) (out-of-home locations) Last Mile (receive) 32.4 ~3,000 2,600 1,900 Q1 2025 2,770 1.3 2014 2024 2023 2024 2025e INVESTOR PRESENTATION Investor Rela
Slide 18: Financial Indicators at a Glance
FINANCIAL INDICATORS AT A GLANCE Q1 2024 Q1 2025 Revenue (EUR m) 758.6 763.6 Revenue increase by 0.7% EBITDA margin (%) 13.6 13.3 EBITDA margin slightly below the prior-year level EBIT margin (%) 6.9 6.3 EBIT margin down from 6.9% to 6.3% Earnings/share (EUR) 0.59 0.56 Earnings per share of EUR 0.56
Slide 19: Slight First-Quarter Revenue Increase
SLIGHT FIRST-QUARTER REVENUE INCREASE Revenue development EUR m +0.7% (-1.2% excl. Parcel Türkiye) Retail & Bank 758.6 763.6 – Rise in Income from Financial Services to EUR 38.1m (+2.3%) 47.2 +3.1% 48.7 – Positive development of Branch Services: +5.9% 664.7 37.5 Parcel & Logistics – Parcel Austria:
Slide 20: First-Quarter Earnings of EUR 48m – Below Previous Year
FIRST-QUARTER EARNINGS OF EUR 48M – BELOW THE PREVIOUS YEAR BUT ABOVE THE 2023 LEVEL EBIT development EUR m Mail -7.6% – Volume decline as well as positive special effects in 2024 – Q1 2025: -10.4% to EUR 37.9m 52.4 47.0 48.4 Parcel & Logistics -4.4 -5.6 +1.6 +4.4 – Positive development in Austria,
Slide 21: Key Income Statement Indicators
KEY INCOME STATEMENT INDICATORS EUR m Q1 2024 Q1 2025 % ∆ Revenue 758.6 763.6 0.7% 4.9 Mail: -5.1% Parcel & Logistics: +3.8% Other operating income 23.6 32.0 35.6% 8.4 Retail & Bank: +3.1% Raw materials, consumables and services used -224.3 -222.0 1.0% 2.3 -2 working days compared to the previous ye
Slide 22: Mail Division: Key Income Statement Indicators
MAIL DIVISION: KEY INCOME STATEMENT INDICATORS EUR m Q1 2024 Q1 2025 % ∆ Revenue 315.6 299.5 -5.1% -16.0 Decline in letter and direct mail volumes following • Letter Mail & Business Solutions 200.6 191.6 -4.5% -9.1 positive special effects in Q1 2024 (tariff effect, • Direct Mail 81.4 76.0 -6.6% -5.
Slide 23: Parcel & Logistics Division: Key Income Statement Indicators
PARCEL & LOGISTICS DIVISION: KEY INCOME STATEMENT INDICATORS EUR m Q1 2024 Q1 2025 % ∆ Revenue 402.9 418.3 3.8% 15.4 Parcel Austria revenue increase is attributable to • Parcel Austria 215.5 229.2 6.4% 13.8 higher volumes • Parcel Türkiye 118.2 131.1 10.9% 12.9 Revenue increase in Parcel • Parcel CE
Slide 24: Retail & Bank Division: Key Income Statement Indicators
RETAIL & BANK DIVISION: KEY INCOME STATEMENT INDICATORS EUR m Q1 2024 Q1 2025 % ∆ Revenue 47.2 48.7 3.1% 1.5 Slight revenue growth from Branch and Financial Services • Income from Financial Services 37.3 38.1 2.3% 0.9 • Branch Services 10.0 10.6 5.9% 0.6 Revenue intra-Group 50.5 51.6 2.0% 1.0 Total
Slide 25: Solid Balance Sheet and Financing Structure
SOLID BALANCE SHEET AND FINANCING STRUCTURE Financial debt EUR 92.8m ASSETS EQUITY & Financial debt incl. IFRS 16 EUR 473.6m EUR m LIABILITIES Financial debt/EBITDA2024 0.2 EUR m Financial debt incl. IFRS 16/EBITDA2024 1.1 6,491.9 6,427.2 6,491.9 6,427.2 Cash, money 110.9 118.9 111.0 138.0 Other fin
Slide 26: Q1 2025 Operating Free Cash of EUR 125 Million
Q1 2025 OPERATING FREE CASH OF EUR 125 MILLION EUR m Cash flow above previous year (incl. positive tax effect from previous period) 143.4 +6.0 124.6 0.0 124.5 -0.1 -24.8 Investments in decarbonisation of EUR 3.4m: e-mobility, e-infrastructure Cash flow from operating Maintenance Other Operating Grow
Slide 27: Austrian Post's Investment Programme
AUSTRIAN POST'S INVESTMENT PROGRAMME CAPEX CAPEX mix 2022–2024 EUR m Growth Capex (Growth - Infrastructure) 161 Stable Level 152 155 143 143 27% 43% Maintenance CAPEX (Technology and Automation) 30% Decarbonisation Q1 24.8 2020 2021 2022 2023 2024 2025e INVESTOR PRESENTATION Investor Relations Vienn
Slide 28: Strategy Update: LEAD 2030
STRATEGY UPDATE: LEAD 2030 INVESTOR PRESENTATION Investor Relations Vienna, 8 May 2025 28
Slide 29: 6 Megatrends Shape the World of Tomorrow
6 MEGATRENDS SHAPE THE WORLD OF TOMORROW Sustainability 6 1 Technology & Digitisation Urbanisation and demographics 5 2 Macroeconomic outlook volatility Shifting consumer patterns 4 3 Shifting global trade Source: Statistik Austria, Annual reports, McKinsey Parcel Monitor, The Economic Potential of
Slide 30: Ambition 2030: Leading Logistics & Services Group
AMBITION 2030: LEADING LOGISTICS & SERVICES GROUP REACHING MORE THAN 150M PEOPLE IN AUSTRIA, CEE/SEE, TÜRKIYE & BEYOND 1 2 POST & BEYOND INTERNATIONAL IN AUSTRIA E-COMMERCE Leading provider of SUSTAINABILITY, Leading e-commerce key services – CUSTOMER & CULTURE partner in Austria, CEE/SEE, post, ban
Slide 31: Post & Beyond in Austria
1 POST & BEYOND IN AUSTRIA Essential/“Key” Services Ecosystem(s) – Defend position as leading provider of physical communication while expanding Financial Postal into digital solutions services – Scale bank99 profitably leveraging the existing postal Retail platform – Extend offering with further Go
Slide 32: Post Plans Its Own Mobile Phone Service
1 POST PLANS ITS OWN MOBILE PHONE SERVICE Cooperation with A1 at a new level in future Post as MVNO (Mobile Virtual Network Operator) on the A1 network Start in Q2/2026 Attractive mobile phone and internet offers in all post offices A1 products available in post offices until the end of 2025 INVESTO
Slide 33: International E-Commerce
2 INTERNATIONAL E-COMMERCE Leading e-commerce partner in Austria, CEE/SEE, Türkiye and beyond to reach more than 150m people – Provide market access for shippers to our region with an integrated and innovative e-commerce parcel network; geographically expanded into Georgia and Uzbekistan – Accelerat
Slide 34: One Group – Operationally Excellent
3 ONE GROUP – OPERATIONALLY EXCELLENT Efficiency- and technology-driven integrated group – Develop an international group operating model – locally committed and internationally connected – Strive for excellence, offering efficient and high-quality mail and parcel logistics services – Leverage techn
Slide 35: Sustainability, Customer-Centricity & Corporate Culture
SUSTAINABILITY, CUSTOMER-CENTRICITY & CORPORATE CULTURE Sustainability-oriented, customer-driven, and people-focused company – Continue to be a leader in sustainability towards the planet and the society for future generations – Drive a customer-focused business model, while acting responsibly in al
Slide 36: Continuation of Clear Capital Market Positioning
CONTINUATION OF CLEAR CAPITAL MARKET POSITIONING Profitable growth business model Reliability (“Promise & Deliver“) 3,123 Revenue excl. 207 trans-o-flex 170 Guidance in EUR m Revenue EBIT in trans-o-flex 1,887 in EUR m1 Mio EUR2 13.5% EBITDA 13.2% margin 2008 2024 2008 2024 1 2014: Adjusted reportin
Slide 37: EUR 4bn in Revenue Targeted for 2030
EUR 4BN IN REVENUE TARGETED FOR 2030 A profitable growth with an EBIT margin of >6% is the targeted goal ~4 Revenue EUR bn 3.1 Parcel & Logistics Mail 2.7 Retail & Bank 2.5 54% 1.9 51% 48% 13% 77% 43% 40% 48% 10% 5% 6% 6% 20081 2022 2023 2024 2030e 1 Adjusted presentation – excl. trans-o-flex INVEST
Slide 38: Unchanged Outlook for 2025
UNCHANGED OUTLOOK FOR 2025 – Continuing basic trend of decreasing letter mail and direct mail volumes but expanding e-commerce Market – Weak economic growth in many European countries environment – Cautious investment climate among companies, public institutions and consumers – Expected modest reven
Slide 39: Contact
CONTACT Austrian Post Financial calendar 2025 Investor Relations 08 August 2025 Half-Year Report 2025 Rochusplatz 1, 1030 Vienna 12 November 2025 Interim Report Q1-3 2025 Website: post.at/investor E-mail: investor@post.at Phone: +43 57767-30400 Disclaimer This presentation contains forward-looking s