Verizon Communications Inc. · NYSE:VZ
Verizon Communications — Smart Electronics Project C: Empathize and Define
14 slides from Verizon Communications's investor presentation
Slide 1: Verizon Innovative Learning Lab Program
Verizon Innovative Learning Lab Program Course: Smart Solutions Lesson: Smart Electronics Project C: Empathize and Define
Slide 2: Great choice!
Great choice! • Beep. Boop. Are you ready to use your design thinking skills to create smart technology that helps all learners access a lesson? • In this lesson, you will use empathy for interviewing and creating an empathy map for your user. Then you will analyze your empathy map and define the pr
Slide 3: Warm up
Warm up The best way to learn about your end-user is to ask them a lot of questions! It's best to avoid "Yes or No" questions, as well as questions that can have a single word response (What's your favorite color? Red). Instead, you should ask open-ended questions to get lots of details (Why is red
Slide 4: Warm up - Answer
Warm up - Answer The best way to learn about your end-user is to ask them a lot of questions! It's best to avoid "Yes or No" questions, as well as questions that can have a single word response (What's your favorite color? Red). Instead, you should ask open-ended questions to get lots of details (Wh
Slide 5: Lesson Objectives
Lesson Objectives By the end of this Lesson, you will be able to: • Use empathy to learn about this project's Sustainability Development Goal: Responsible Consumption and Production (SDG #12) • Choose a user, ask their permission, and interview them. • Create an empathy map based on your user interv
Slide 6: Video: Gardening and Sustainability
Video: Gardening and Sustainability The first step in Design Thinking is empathy. Empathy is understanding a problem and learning what it is like to live with that problem. The goal of your project is to use the Micro:bit expansion board to design a smart garden. Gardening is a great way to produce
Slide 7: Watch: A Smart Garden in Action
Watch: A Smart Garden in Action For this project, you will create a smart garden to help someone grow local food. Watch the video below to see a real smart garden in action. What features does it have? How could you make similar features using a Micro:bit expansion board? Verizon confidential and pr
Slide 8: Find an End-User!
Find an End- User! You will be designing a smart educational product with the Micro:bit expansion board. First, you must find a real-life "end-user" to create the product for. Follow the steps on the next slides to find and contact an "end-user." Verizon confidential and proprietary. Unauthorized di
Slide 9: 1. Who could be your end-user?
1. Who could be your end-user? First, you will need to find a real end-user to design a product for! Do you know someone that could use a smart garden or improve their current garden? Here are some examples to get you started: • A family member with a garden • A local restaurant owner • A farmer • A
Slide 10: 2. Ask them for permission!
2. Ask them for permission! Now that you have identified a real end-user, ask them if they can help you with your project! VilBot recommends that you ask them in person, but you can also send them an email. Here is an example of what you might ask: Hello, My name is ______________ and I am working o
Slide 11: 3. Finish this Lesson!
3. Finish this Lesson! Once you have found an end-user, and they have agreed to help you out, complete the rest of this Lesson. You will be interviewing and observing your end-user, then you will create an empathy map and problem statement. Verizon confidential and proprietary. Unauthorized disclosu
Slide 12: Lesson Activity: Interview, Observe, Empathy Map and Define the Problem
📝📝 Lesson Activity: Interview, Observe, Empathy Map and Define the Problem Interview and observe your end-user! Follow this lesson's activity worksheet to complete your interview, observe your end-user in action, and then create an empathy map and develop a problem statement. Verizon confidential…
Slide 13: You did it!
You did it! You identified your user, interviewed and observed them, and created an empathy map along with a problem statement. You have all the information you need to start designing your product. Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
Slide 14: References
References Thank you to: • Funding: Verizon • Lesson: J. Orin Edson Entrepreneurship + Innovation Institute at Arizona State University: entrepreneurship.asu.edu Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
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