Slide 1: 3Q FY2020 ZOZO, Inc. Consolidated Business Results
3Q FY2020 ZOZO, Inc. CONSOLIDATED BUSINESS RESULTS 4 ZOZO
Slide 2: Highlights
HIGHLIGHTS 3Q FY2020 ZOZO, Inc. CONSOLIDATED BUSINESS RESULTS
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Slide 5: Business Results
BUSINESS RESULTS 3Q FY2020 ZOZO, Inc. CONSOLIDATED BUSINESS RESULTS
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Slide 16: ZOZO
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Slide 17: Impact from declaration of emergency state
Impact from declaration of emergency state
Slide 18: Number of new users
# of new users New user acquisition is keep growing April May June July August September October November December 2019 2020
Slide 19: Repeat purchase trend of new users
Repeat purchase trend of new users is same as the past several years Total amount of purchase by a new user 0 50 100 150 200 250 300 350 Elapsed days from the first purchase 2020
Slide 20: Progress of each service
Progress of each service Growth model of ZOZO in the past Welfare ZOZO WEAR WEAR PayPay Various promotion MAT Influencer program for companies WEAR ZOZO PayPay ZOZO ZOZO ZOZO ZOZO ZOZO ZOZOTOWN TOWN TOWN TOWN TOWN TOWN CHINA Mall Business 830,000 items 830,000 items SHOES COSME D2C Luxury & 7,600 br
Slide 21: Progress of each service
Progress of each service Growth model of ZOZO in the past Welfare ZOZO WEAR WEAR PayPay Various promotion MAT Influencer program for companies WEAR ZOZO PayPay ZOZO ZOZO ZOZO ZOZO ZOZO ZOZOTOWN TOWN TOWN TOWN TOWN TOWN CHINA Mall Business 830,000 items 830,000 items SHOES COSME D2C Luxury & 7,600 br
Slide 22: Brand logos
Chloé JUNYA WATANABE MA COMME des GARCONS RAF SIMONS DRIES VAN NOTEN |WANDERSON TAKAHIROMIYASHITA TheSoloist. kolor / BEACON MONTBLANC” THOM BROWNE. NEW YORK
Slide 23: ZOZO
ev An ZOZO
Slide 24: Service starts on March 18, 2020 (scheduled)
Service starts on March 18, 2020 (scheduled)
Slide 25: ZOZOTOWN has high engagement from members centered at Gen Z and millennials
ZOZOTOWN has high engagement from members centered at Gen Z and millennials 34 30% Men 70% Women 43,809yen AOV: 7,897 yen 300,000 Gen Z (16-24) 250,000 Millennials (28-38) 200,000 150,000 16 - 24 38% 78% 23% 78% 100,000 50,000 28 - 38 0 0 20 40 60 80 *excluding guest buyers ZOZOTOWN members data = n
Slide 26: Over 5 million female active users and cosmetics spending 2.2x general average
Over 5 million female active users and cosmetics spending is 2.2x of the general average 73.7% 5.33 Within the above, million 82,200 yen/year 2.2x of general average 36% F1 (Women between age of 20-34) 82,200yen takes up about a half 37,794yen Family income and expenditure 2019 (Two-or-more-person h
Slide 27: 3 characteristics of ZOZOCOSME
3 characteristics of LINEUP INNOVATION TRAFFIC Highly-selected Update to UI No.1 apparel EC 500+ supporting cosmetics in Japan* brands New cosmetics Traffic support experience using Extensive item line-up across the group ZOZOGLASS *Source: Fuji Keizai Management Co., Ltd. Reality and Future of Mail
Slide 28: Over 500 highly-selected domestic and global brands will participate
LINEUP Over 500 highly-selected domestic and global brands will participate We are planning to host a cosmetics conference in March. In addition to detail of brands line-up, we will introduce ambassadors, promotion plan, UI/UX, etc.
Slide 29: Update to UI supporting cosmetics
INNOVATION Update to UI supporting cosmetics 20:20 9 9+ ZOZOGLASS 10 19 23:59 24 10 19 23:59 ZOZOPOPUP… ZOZO Beauty ¥10,000 ¥10,000 10%OFF ¥9,000 10%OFF ¥9,000 ZOZOTOWN Cosme Top Shop Top Concept Shop News
Slide 30: Innovation
INNOVATION
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i) DS. DELO AIDS. |
Slide 32: Measurement flow
measurement flow 20:20 2020.07.10 20:20 71 40 71 / 100 40 / 100 100 Skin color Detection of melanin Personal color Face measurement measurement result and hemoglobin 54 diagnosis
Slide 33: Assist function of foundation purchase using ZOZOGLASS
Assist function of foundation purchase using ZOZOGLASS 20:20 1 | 13 Recommend the closest foundation color based on measurement. Enable users to purchase the best-matching base make on EC. ZOZOBeauty 04 Natural Beige 04 Natural Beige 9 YOU ¥3,300 Liquid Foundation ¥3,300 ZOZOCARD 5% 150pt 2 28 2706
Slide 34: Future expansion of function
Future expansion of function 54 / 100 ZOZO Beauty ZOZO Beauty ZOZO Beauty ¥7,560 ¥7,560 ¥7,560 SHINE RED SATIN RED MATTE ZOZO Beauty ZOZO Beauty ZOZO Beauty ¥2,200 ¥3,580 ¥5,560 3 Recommendation of AR Makeup Face type diagnosis ZOZO Beauty ZOZO Beauty ZOZO Beauty lipstick, blush, etc. ¥7,560 ¥7,560
Slide 35: Delivery pre-order starts today, January 29
Delivery pre-order starts today, January 29 Pre-order is free-of-charge. Delivery will start from March 13 onward. For detailed pre-order conditions, please check the pre-order page inside ZOZOTOWN.
Slide 36: Traffic: user attraction across the group
TRAFFIC Considering user attraction across the group, in addition to high affinity users of ZOZO MAU Mobile 68 M UU Domestic MAU 21 M UU Mobile 86 M Source: company releases
Slide 37: ZOZOCOSME
ZOZOCOSME
Slide 38: ZOZO
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