Natwest Group Plc · LSE:NWG
Natwest — The Royal Bank of Scotland Group — Investor Presentation (May 2015)
11 slides from Natwest's investor presentation, May 26, 2015
Slide 1: Shareholder Event
Shareholder Event 26th May 2015
Slide 2: Les Matheson, CEO, Personal & Business Banking
Shareholder Event Les Matheson CEO, Personal & Business Banking
Slide 3: Personal & Business Banking in numbers
Personal & Business Banking in numbers Biggest Biggest lender lender 16.5m to to SMEs SMEs in in the the UK UK customers 230k 230k customer customer £58.5bn in calls calls transactions handled handled every year every every day day
Slide 4: Our PBB strategy
Our PBB strategy Becoming No. 1 for customer service, trust and advocacy by taking care of our customers’ financial health Key customer Exceptional people Customer-led design Omni-channel experiences Who know and care Customer-back not Seamless interactions with Concentrate activity about our custom
Slide 5: We have lots of opportunity
We have lots of opportunity Average customer 80% of our own Targeting 45% growth has 7 financial needs customers have their in business lending – we only fulfil 2.3 mortgage elsewhere in 2015 needs per customer Ireland: Right size private Leverage GB scale and Only 1 in 5 model with synergies custom
Slide 6: Shareholder Event
Shareholder Event 26th May 2015
Slide 7: Building the go-forward RBS
Shareholder Event Building the go-forward RBS Ross McEwan, Chief Executive
Slide 8: 2015-2019 – Targeted outcomes
2015-2019 – Targeted outcomes RCR run-down target achieved ahead of schedule CET1 ratio of CIB restructuring 13% Citizens deconsolidation complete Citizens exit Strong returns RWAs below £300bn Williams & Williams & from a lower risk £2bn AT1 issuance Glyn IPO Glyn exit ICB com
Slide 9: The bank RBS intends to become
The bank RBS intends to become RBS in 2019 Personal & Commercial & Corporate & # 1 Service Business Banking Private Banking Institutional Banking Top 3 UK Rates, DCM, FX #2 UK Personal Current Accounts #1 SME Bank Top 3 European Structured Leading market #3 ROI Personal Current Accounts #1 UK Commer
Slide 10: Shareholder Event Q & A
Shareholder Event Q&A
Slide 11: Shareholder Event
Shareholder Event 26th May 2015
The Royal Bank of Scotland Group — Investor Presentation (May 2015) on 6ix