Slide 1: Strong heritage, transforming for the future
Strong heritage, transforming for the future Q1 2026 trading update The Hague – 28 April 2026 1 PostNL Q1 2026 trading update
Slide 2: Additional information
Additional information are outside of our control and impossible to Use of non-GAAP information predict, and may cause actual results to differ Additional information is available at In presenting and discussing the PostNL Group materially from any future results expressed or www.postnl.nl. Elements
Slide 3: Highlights Q1 2026
Highlights Q1 2026 Growth Value • Revenue €781m (Q1 2025: €782m) • Normalised EBIT and cash flow development in line with expectations and follows usual seasonal pattern • Outlook 2026 confirmed • Preparations for major operational transition towards standard mail delivery within two business days a
Slide 4: Disciplined execution of new strategy while navigating growing geopolitical uncertainty
Disciplined execution of new strategy while navigating growing geopolitical uncertainty Intensifying external challenges • Geopolitical uncertainty weighs on consumer confidence, domestic consumption and fuel prices (direct impact mitigated by fuel surcharges) Growth Value • Weaker market growth E-c
Slide 5: D+2 mail delivery as of mid-July
D+2 mail delivery as of mid-July Committed to securing a sustainable postal service Standard mail delivery within two business days • Preparations for major operational transition on track, implementation mid-July 2026 Growth Value • Important intermediate step towards future-proof postal service Co
Slide 6: Key reported figures Q1 2026
Key reported figures Q1 2026 Business performance (in € million), volume in million items Volume Revenue Q1 2025 Q1 2026 Q1 2025 Q1 2026 E-commerce 87 81 473 451 Platforms 49 49 181 185 Mail 371 361 309 316 PostNL Other 49 53 Intercompany eliminations (230) (225) PostNL 782 781 Connected to deliver
Slide 7: E-commerce
E-commerce Good progress of targeted yield measures, demonstrated by 4.1% increase average parcel price, in more challenging external environment Revenue mix Revenue, in €m 473 in €m Q1 2025 Q1 2026 14 Parcels 380 367 451 (9) Other services and eliminations 93 84 (27) E-commerce 473 451 Q1 2025 Volu
Slide 8: Platforms
Platforms Accelerating international growth: revenue up 5.9% at constant currencies Revenue mix Revenue, in €m 11 191 in €m Q1 2025 Q1 2026 (2) 185 Spring 119 125 181 1 (6) Spring (at constant currencies) 119 131 FX (6) MyParcel and other services 44 43 Other and eliminations 18 17 Q1 2025 Volumes P
Slide 9: Mail
Mail Preparations for transition to standard mail delivery within two days on track Standard mail delivery within two Revenue, in €m days as of mid-July 2026 18 316 • Important step towards safeguarding an 309 (6) accessible and viable postal service • Major adjustments in routes and working (5) sch
Slide 10: Outlook 2026 confirmed
Outlook 2026 confirmed Indicative development (in € m) 2025 2026 outlook normalised EBIT Normalised EBIT 53 40 – 70 Free cash flow (25) 0 – (30) FY 2025 53 E-commerce • Revenue growth 5% - 7% (2025: €3,324m) Platforms • Capex: ~€125m (2025: €106m); lease payments unchanged at around €100m Mail FY 20
Slide 11: Concluding remarks
Concluding remarks 2026: reaching inflection point in execution of our strategy Growth Value • E-commerce: continued and disciplined path towards sustainable value creation • Platforms: further investments to capture international growth • Mail: transitional year for a future-proof postal network, w
Slide 12: Q&A
Q&A Connected to deliver 12 what drives us all forward PostNL Q1 2026 trading update
Slide 13: Appendix
Appendix 1. New business segments as of 2026 2. Pro forma 2025 numbers in new reporting segments Connected to deliver 13 what drives us all forward PostNL Q1 2026 trading update
Slide 14: New business segments as of 2026
New business segments as of 2026 To align reporting structure with new strategy In € million In € million Business segments Revenue FY 2025 Revenue FY 2025* Parcels NL and BE 1,611 E-commerce Spring 648 • Parcel activities in, from and to the Netherlands and Logistic solutions and other services 258
Slide 15: Pro forma 2025 numbers in new reporting segments
Pro forma 2025 numbers in new reporting segments (in € million) Revenue Q1 2025 Q2 2025 Q3 2025 Q4 2025 FY 2025 E-commerce 473 488 466 551 1,978 Platforms 181 194 188 224 786 Mail 309 311 289 406 1,315 PostNL Other 49 49 52 51 201 Other / intercompany (230) (236) (233) (258) (956) PostNL 782 807 762