L&t Finance Ltd · NSE:LTF

L&t Finance — Q4 FY25 Earnings Presentation

81 slides from L&t Finance's earnings presentation, Apr 25, 2025

  1. Slide 1: Exchange submission letter

    April 25, 2025 National Stock Exchange of India Limited BSE Limited Exchange Plaza, Corporate Relations Department, Plot No. C/1, G Block, 1st Floor, New Trading Ring, Bandra - Kurla Complex, Bandra (East), P. J. Towers, Dalal Street, Mumbai - 400 051. Mumbai - 400 001. Symbol: LTF Security Code No.

  2. Slide 2: Investor Presentation Q4FY25 & FY25

    L&T FINANCE Investor Presentation Q4FY25 & FY25

  3. Slide 3: Disclaimer

    Disclaimer L&T Finance Limited (formerly known as L&T Finance Holdings Limited) (the “Company”) offers a range of financial products and services under the L&T Finance (LTF) brand. The information provided in this presentation by the Company is for information purposes only. This presentation or any

  4. Slide 4: Lakshya 2026 Goals Convergence at Consolidated Level

    Lakshya 2026 Goals Convergence L&T FINANCE At Consolidated Level 3

  5. Slide 5: Sustaining trajectory in line with Lakshya 2026 goals

    Sustaining trajectory in line with Lakshya 2026 goals even during cycles Moving towards convergence at Consolidated level L&T FINANCE RETAIL CONSOL CONSOL RETAILISATION GROWTH ASSET QUALITY ROA GS3 <3% FY26 >95% >25% CAGR 2.8% - 3% NS3 <1% GS3 4.08% FY22 (At Q4: 51% Q4: 10% Q4: Q4: 1.33% | FY: 1.04%

  6. Slide 6: RoA trajectory over Lakshya 2026 journey

    RoA trajectory over Lakshya 2026 journey Endeavouring to drive consistency and predictability through cycles Consolidated LTF Q4FY22 Q1 FY23 Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Q4 FY24 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY25 Retailisation 51% 54% 58% 64% 75% 82% 88% 91% 94% 95% 96% 97% 97% L&T N

  7. Slide 7: Executive Summary Q4FY25 & FY25

    Executive Summary L&T FINANCE Q4FY25 & FY25 6

  8. Slide 8: Executive Summary – Q4FY25 (1/5)

    Executive Summary – Q4FY25 (1/5) Financial Performance Overview  Retail disbursements for Q4FY25 at ₹ 14,899 Cr vs. ₹ 15,044 Cr in the previous year L&T FINANCE • Secured assets disbursement growth led by Farmer Finance at 15% YoY • Risk-calibrated disbursement strategy in Rural Business Finance, r

  9. Slide 9: Executive Summary – FY25 (2/5)

    Executive Summary – FY25 (2/5) Financial Performance Overview  Achieved highest ever annual RoA of 2.44% & highest ever annual PAT of ₹ 2,644 Cr growth of 14% YoY L&T Retailisation FINANCE at 97% of overall book • Retail book at ₹ 95,180 Cr, growth of 19% YoY | Consol book at ₹ 97,762 Cr, growth o

  10. Slide 10: Executive Summary – FY25 (3/5)

    Executive Summary – FY25 (3/5) Financial Performance Overview  Wholesale Book reduced from ₹ 5,528 Cr in FY24 to ₹ 2,582 Cr in FY25, reduction of 53% YoY L&T FINANCE  Annual update on Security Receipts (SRs) : Net Security Receipts (SRs) book reduced from ₹ 6,770 Cr in FY24 to ₹ 5,862 Cr in FY25,

  11. Slide 11: Executive Summary – Q4FY25 and FY25 (4/5)

    Executive Summary – Q4FY25 and FY25 (4/5) Financial Performance Overview  Utilisation of Macro-prudential Provisions – Delivering stable credit cost outcome in an adverse cycle • LTF, during COVID (FY21 & FY22), had created macro-prudential provision of ₹ 975 Cr (out of operating profits) exclusive

  12. Slide 12: Executive Summary – Q4FY25 (5/5)

    Executive Summary – Q4FY25 (5/5) Strategic Initiatives  Fully operationalised Project Cyclops 2.0 – LTF’s proprietary AI-ML based credit underwriting engine in Two Wheeler Finance. Project Cyclops is already under phase-wise implementation in Farm Equipment Finance and is expected to be L&T FINANCE

  13. Slide 13: Executive Summary – Q4FY25 Financial Performance

    Executive Summary – Q4FY25 Financial Performance L&T FINANCE RETAIL DISBURSEMENT RETAIL DISBURSEMENT CONSOL NIMs+FEES CONSOL ROA ₹ 14,899 Cr 10.15% 2.22% -1% YoY | -2% QoQ -110bps YoY | -18bps QoQ +3bps YoY | -5bps QoQ RETAIL BOOK CONSOL PAT CONSOL ROE ₹ 95,180 Cr ₹ 636 Cr 10.13% +19% YoY | +3% QoQ

  14. Slide 14: Executive Summary – FY25 Financial Performance

    Executive Summary – FY25 Financial Performance L&T FINANCE RETAIL DISBURSEMENT RETAIL DISBURSEMENT CONSOL NIMs+FEES CONSOL ROA ₹ 60,040 Cr 10.59% 2.44% +11% YoY -7bps YoY +12bps YoY RETAIL BOOK CONSOL PAT CONSOL ROE ₹ 95,180 Cr ₹ 2,644 Cr 10.87% +19% YoY +14% YoY +52bps YoY 13

  15. Slide 15: 5 Pillar Strategy – An Update

    L&T FINANCE 5 Pillar Strategy – An Update 14

  16. Slide 16: Pillar strategy to deliver on Lakshya goals

    5 Pillar strategy to deliver on Lakshya goals L&T 1 FINANCE 2 3 4 5 Implementing Enhancing Sharpening Heightened Capability Futuristic Customer Acquisition Credit Underwriting Brand Visibility Building Digital Architecture • Broadening customer • Optimizing digital • Enhancing brand • Focused enhanc

  17. Slide 17: Pillar 1: Enhancing Customer Acquisition

    Pillar 1: Enhancing Customer Acquisition Rural & Urban Q4 FY24 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY25 Customer Funnels New Customer Acquisition L&T FINANCE (strategic focus from Q3FY24 onwards) New Customer Acquisition Attracting new (no. in lacs) 6.8 6.7 6.6 5.8 5.2 customers Expanding Reach (strategic fo

  18. Slide 18: Pillar 1: Enhancing Customer Acquisition

    Pillar 1: Enhancing Customer Acquisition Rural & Urban Q4 FY24 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY25 Customer Database Cross-sell & up-sell L&T FINANCE RURAL URBAN Total Retail Repeat 46% 46% 43% 43% 49% disbursement share (Count) Total Retail Repeat 34% 36% 35% 32% 36% disbursement share (Value) Rural Gr

  19. Slide 19: Pillar 2: Sharpening Credit Underwriting (1/11)

    Pillar 2: Sharpening Credit Underwriting (1/11) Operationalised ‘Project Cyclops’ in Two Wheeler and Farm Equipment Finance NEXT-GEN OMNI-PRODUCT AND OMNI-CUSTOMER UNDERWRITING ENGINE Raw Data Pre-processed Data ML Model BRE L&T FINANCE Existing to Bureau ETC Credit • ETC + AA Account Salaried / Ban

  20. Slide 20: Pillar 2: Sharpening Credit Underwriting (2/11)

    Pillar 2: Sharpening Credit Underwriting (2/11) Rural Business Finance – Stringent Portfolio Policy & Sourcing Norms 1 2 3 4 5 Income estimation & total Maker-checker mechanism for Applicant to be 0 DPD Strict Association Norms JLG Indebtedness Norms indebtedness norms sourcing L&T FINANCE (continue

  21. Slide 21: Pillar 2: Sharpening Credit Underwriting (3/11)

    Pillar 2: Sharpening Credit Underwriting (3/11) Rural Business Finance – Stringent Portfolio Policy & Sourcing Norms Monthly customer leverage tracker Strong Early Warning Signals Exclusive Risk Control Unit L&T FINANCE Comprehensive customer leverage tracker Customer profiling to predict repayment

  22. Slide 22: Pillar 2: Sharpening Credit Underwriting (4/11)

    Pillar 2: Sharpening Credit Underwriting (4/11) Rural Business Finance – Stringent Portfolio Policy & Sourcing Norms L&T FINANCE Association wise customer composition at sourcing (% of disbursements) Association Q2FY24 Q3FY24 Q4FY24 Q1FY25 Q2FY25 Q3FY25 Q4FY25 Only LTF 47% 48% 50% 48% 49% 53% 52% LT

  23. Slide 23: Pillar 2: Sharpening Credit Underwriting (5/11)

    Pillar 2: Sharpening Credit Underwriting (5/11) Rural Business Finance – Stringent association norms leading to industry best association cohorts… Customer Association on Rural Group Loans & Microfinance loan book (%) +7% L&T FINANCE 45% Q1FY25 Q2FY25 Q3FY25 Q4FY25 45% 43% 41% 40% 38% +3% 35% 28% 29

  24. Slide 24: Pillar 2: Sharpening Credit Underwriting (6/11)

    Pillar 2: Sharpening Credit Underwriting (6/11) …and a robust portfolio Rural Group Loans (JLG) & Micro Finance (JLG) Basis rolling 12-month sourcing cohorts L&T FINANCE 99.2% 98.9% 98.8% 98.8% 98.8% 1,00,000 5+ Yrs 80,000 ATS (in ₹) 3-5 Yrs On Due Date 60,000 vs Borrower 40,000 1-3 Yrs (ODD) CE % V

  25. Slide 25: Pillar 2: Sharpening Credit Underwriting (7/11)

    Pillar 2: Sharpening Credit Underwriting (7/11) Leading to a robust portfolio Farm Equipment Finance Two Wheeler Finance 73% 73% 77% 76% L&T FINANCE 72% 75% Basis rolling 12-month 78% 130 74% 72% 72% 10.0 9.0 74% 76% 74% 120 sourcing cohorts 72% LTV LTV LTV % 70% 8.0 7.0 LTV % 74% 110 72% 6.0 ATS 11

  26. Slide 26: Pillar 2: Sharpening Credit Underwriting (8/11)

    Pillar 2: Sharpening Credit Underwriting (8/11) Journey towards building a Prime-dominant Two Wheeler portfolio Two Wheeler Finance L&T FINANCE Prime share in disbursements Prime share on book 79% 82% 74% 51% 52% 54% 49% 51% 53% 38% 39% 36% Jan Feb Mar Jan Feb Mar Q4FY24 Q4FY25 Q4FY24 Q4FY25 Prime c

  27. Slide 27: Pillar 2: Sharpening Credit Underwriting (9/11)

    Pillar 2: Sharpening Credit Underwriting (9/11) Journey towards quality sourcing - Two Wheeler Finance portfolio Two Wheeler Finance L&T FINANCE Indexed representation of TW Portfolio Bounce (%) Calculation methodology : Portfolio Bounce % in Mar’24 is taken as the base on an index of 100%; E.g. Bou

  28. Slide 28: Pillar 2: Sharpening Credit Underwriting (10/11)

    Pillar 2: Sharpening Credit Underwriting (10/11) Journey towards quality sourcing – Farm Equipment Finance portfolio Farm Equipment Finance L&T FINANCE Indexed representation of Farm Net Non Starters (NNS) % Calculation methodology : NNS % in Mar’24 is taken as the base on an index of 100%; E.g. NNS

  29. Slide 29: Pillar 2: Sharpening Credit Underwriting (11/11)

    Pillar 2: Sharpening Credit Underwriting (11/11) Leading to a robust portfolio Home Loans LAP 74 79 81 83 81 L&T FINANCE 70 71 73 73 74 Basis rolling 12-month 120% 80 120% 80 sourcing cohorts 70 70 100% 100% ATS 60 ATS ATS 60 ATS (₹ in lacs) (₹ in lacs) 80% 80% 50 LTV 50 LTV & 60% 40 & 60% 40 40% 62

  30. Slide 30: Pillar 3: Implementing Futuristic Digital Architecture

    Pillar 3: Implementing Futuristic Digital Architecture Engineering for tomorrow – Future Tech Landscape | Tech initiatives continue to be on track in Q4 L&T FINANCE Kicked off Project Nostradamus: Advanced automated portfolio management with predictive risk controls Launch of PLANET 3.0 & new websit

  31. Slide 31: Pillar 4: Heightened Brand Visibility

    Pillar 4: Heightened Brand Visibility Onboarded Jasprit Bumrah as Brand Ambassador L&T FINANCE Partnered with L&T Group for the MMRDA Atal Setu L&T Marathon 2025 Providing water coolers in schools & hospitals with LTF branding Targeted engagement through multi- channel and multi-product branding Foc

  32. Slide 32: Pillar 5: Capability Building & Employee Initiatives

    Pillar 5: Capability Building & Employee Initiatives • Established data science library with >7 alternate data channels with 100+ scorecards L&T FINANCE Built key capabilities • Established two new application engineering centres in order to accommodate rapidly growing in-house engineering and analy

  33. Slide 33: Business Update

    L&T FINANCE Business Update 32

  34. Slide 34: Retail disbursement remained calibrated on YoY basis

    Retail disbursement remained calibrated on YoY basis ₹ in Cr Rural Business Finance Farmer Finance -11% +15% L&T FINANCE RETAIL FINANCE 5,768 4,599 5,114 2,495 1,530 1,755 -1% Q4FY24 Q3FY25 Q4FY25 Q4FY24 Q3FY25 Q4FY25 +11% -30% 15,044 15,210 14,899 Urban Finance SME Finance +2% +26% 5,984 6,531 6,10

  35. Slide 35: Retail book growth of 19% YoY

    Retail book growth of 19% YoY ₹ in Cr Rural Business Finance Farmer Finance +6% +10% L&T FINANCE RETAIL FINANCE 24,716 26,231 26,320 13,892 15,075 15,219 +19% Q4FY24 Q3FY25 Q4FY25 Q4FY24 Q3FY25 Q4FY25 92,224 95,180 80,037 - +1% Urban Finance SME Finance +27% +67% 43,957 45,897 36,089 5,817 6,524 Q4F

  36. Slide 36: Collection Efficiency (1/3)

    Collection Efficiency (1/3) 0 DPD CE = POS of 0 DPD collected / POS of 0 DPD billed RURAL BUSINESS FINANCE 0 DPD CE % L&T FINANCE FY24 FY25 RURAL GROUP LOANS & MICRO FINANCE (JLG) 99.8% 99.8% 99.8% 99.9% 99.8% 99.8% 99.8% 99.8% 99.8% 99.7% 99.8% 99.8% 99.7% 99.7% 99.6% 99.5% 99.5% 99.4% 99.3% 99.3%

  37. Slide 37: Collection Efficiency (2/3)

    Collection Efficiency (2/3) L&T FINANCE FARMER FINANCE FY24 FY25 FARM EQUIPMENT FINANCE RURAL 91.8% 91.7% 93.3% 90.6% 91.2% 90.8% 90.7% 91.6% 91.4% 89.9% 88.8% 87.5% 91.8% 91.5% 92.8% 92.4% 91.6% 93.0% 91.1% 90.7% 90.8% 90.3% 88.4% 88.9% Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Robust collect

  38. Slide 38: Collection Efficiency (3/3)

    Collection Efficiency (3/3) URBAN URBAN FINANCE L&T FINANCE TWO WHEELER FINANCE PERSONAL LOANS HOME LOANS & LAP SME FINANCE Improving collection efficiencies through granular execution focus 37 Regular CE = cashflow received from 0 DPD customer for billing / billing of 0 DPD customer | DPD: Days Pas

  39. Slide 39: Retail Asset Quality (1/4)

    Retail Asset Quality (1/4) Improving asset quality trends – Rural Group Loans & MFI Collection Efficiency (CE) trend Best-in-class 0 DPD portfolio and PAR trends vis-à-vis the Industry 0 DPD book L&T FINANCE 99.64% Industry 87.2% 86.8% 87.4% 86.9% 83.5% 80.2% - LTF 96.8% 97.1% 97.0% 96.8% 96.4% 95.8

  40. Slide 40: Retail Asset Quality (2/4)

    Retail Asset Quality (2/4) ‘0 DPD’ for our 3 fulcrum products L&T FINANCE RURAL GROUP LOANS & MICRO FARM EQUIPMENT FINANCE TWO WHEELER FINANCE FINANCE (JLG) 94.9% 89.0% 87.6% 80.2% 78.2% 79.6% Industry LTF Industry LTF Industry LTF Best-in-class 0 DPD portfolio of LTF vis-à-vis the Industry 39 Indus

  41. Slide 41: Retail Asset Quality (3/4)

    Retail Asset Quality (3/4) Stagewise assets & provision summary G Q4FY24 Q3FY25 Q4FY25 R Stage wise (in ₹ Cr) Q4FY24 Q3FY25 Q4FY25 (% of Total) (% of Total) (% of Total) O S Stage 1 75,863 94.79% 87,325 94.69% 90,027 94.59% L&T FINANCE S A Stage 2 1,903 2.38% 2,273 2.46% 2,390 2.51% S S Stage 3 2,27

  42. Slide 42: Retail and Consol Asset Quality (4/4)

    Retail and Consol Asset Quality (4/4) Retail and Consol GS3 L&T FINANCE RETAIL - ASSET QUALITY CONSOLIDATED – ASSET QUALITY 79% 72% 73% 76% 71% 71% 5,000 4,950 4,900 13% 4,850 4,800 4,750 5,000 4,700 4,650 4,600 4,550 4,500 4,450 4,400 4,350 4,300 4,250 4,200 4,150 4,100 11% 4,500 4,050 4,000 3,950

  43. Slide 43: Proactive Asset Liability Management

    Proactive Asset Liability Management OUTPERFORMING IN TIMES OF RISING INTEREST RATE ENVIRONMENT DIVERSIFIED LIABILITY MIX (%) WEIGHTED AVERAGE COST OF BORROWING (WACB) (%) L&T FINANCE 3%2% 2% Bank Loan - Non-PSL 2% 5% 8% 7.80% 7.83% 1% 7% Bank Loan - PSL 7.50% 7.46% 28% 27% FI Loan NCD Private FY22

  44. Slide 44: Annexures

    ANNEXURES 43

  45. Slide 45: Entry into Gold Loan Business – An update

    Entry into Gold Loan Business – An update Key numbers around the proposed acquisition L&T FINANCE ₹ 1,254 Cr ~1.0 lac ~130 ~700 Gold loan book size – Mar’25 Customer base Gold Loan branches Employees North & West focused • Entered into Business Transfer Agreement (BTA) for the proposed acquisition o

  46. Slide 46: Index of Annexures

    Index of Annexures L&T FINANCE I Dominant Retail Franchise built over a decade II Financials III Other Annexures 45

  47. Slide 47: L&T Finance Pedigree & Position

    L&T Finance Pedigree & Position L&T FINANCE Top 10 Retail NBFCs Part of illustrious Upper Layer NBFC Amongst Highest Credit Top Notch L&T group as per RBI classification Top Retail NBFCs Rating – ‘AAA’ ESG Ratings Built on the foundation of Trust & Commitment 46

  48. Slide 48: Retail Businesses

    Retail Businesses Rural Group Loans & Two Wheeler Finance L&T FINANCE Micro Finance (JLG) Rural Business Finance Urban Micro LAP Home Loans & LAP Finance Q1 Portfolio 56% 44% FY24 Mix Farm Equipment RURAL URBAN Personal Loans Finance Farmer SME Finance SME Loans to Finance Agri Allied Professionals

  49. Slide 49: Retail Franchise & Right to Win

    Retail Franchise & Right to Win DIVERSIFIED RETAIL NBFC L&T FINANCE Q1 1.72 Cr+ Portfolio 56% 44% FY24 Mix downloads Pan-India presence RURAL URBAN Leveraging ~2.6 Cr 13,000+ Optimised Digital Service ~2,00,000 Villages customer franchise Distribution & Distribution delivery 100+ Cities / Towns for

  50. Slide 50: Granular and extensive distribution network

    Granular and extensive distribution network State Rural Branches Urban Branches 18 1 ~2,00,000 20 2 100+ States UT Villages States UT Cities / Towns Madhya Pradesh 99 15 Maharashtra 66 37 L&T FINANCE Uttar Pradesh 132 17 Gujarat 82 20 Karnataka 246 15 West Bengal 121 12 Andhra Pradesh 60 10 Telangan

  51. Slide 51: Market dominance through fulcrum product (1/3)

    Market dominance through fulcrum product built over a decade (1/3) Rural Group Loans and Micro Finance (JLG) - amongst the Leading Financiers Well diversified Operational Customer footprint excellence Centricity L&T FINANCE Rural Group Loans & Micro Finance (JLG) • Automated underwriting; geo- • 16

  52. Slide 52: Market dominance through fulcrum product (2/3)

    Market dominance through fulcrum product built over a decade (2/3) Farm Equipment Finance – amongst the Leading Financiers Well diversified Dealer / OEM Customer footprint Relationship Centricity L&T FINANCE Farm Equipment Finance • 170+ branches across 18 states • ~2,400 Dealers • Retention product

  53. Slide 53: Market dominance through fulcrum product (3/3)

    Market dominance through fulcrum product built over a decade (3/3) Two Wheeler Finance - amongst the Leading Financiers Well diversified Dealer / OEM Customer footprint Relationship Centricity L&T FINANCE Two Wheeler Finance • 8,400+ Sourcing points • Straddle continuum from New To • 137 locations a

  54. Slide 54: Index of Annexures

    Index of Annexures L&T FINANCE I Dominant Retail Franchise built over a decade II Financials III Other Annexures 53

  55. Slide 55: Lending Business – Business wise disbursement split

    Lending Business – Business wise disbursement split Disbursement Q4FY24 Q3FY25 Q4FY25 Y-o-Y (%) Segments (₹ Cr ) FY24 FY25 Y-o-Y (%) L&T FINANCE Farmer Finance 1,530 2,495 1,755 15% Farm Equipment Finance 6,848 7,935 16% Rural Business Finance 5,639 4,462 4,965 Rural Group Loans 20,709 20,415 (11%)

  56. Slide 56: Lending Business – Business wise book split

    Lending Business – Business wise book split Book Q4FY24 Segments (₹ Cr) Q3FY25 Q4FY25 Y-o-Y (%) L&T FINANCE 13,892 Farmer Finance Farm Equipment Finance 15,075 15,219 10% Rural Business Finance Rural Group Loans & Micro 24,716 26,231 26,320 6% Finance Loans Urban Finance 11,205 Two Wheeler Finance 1

  57. Slide 57: LTF Consolidated – Summary financial performance

    LTF Consolidated – Summary financial performance Performance Summary Q4FY24 Q3FY25 Q4FY25 Y-o-Y % Summary P&L (₹ Cr ) FY24 FY25 Y-o-Y (%) L&T FINANCE 3,244 1,335 3,610 1,569 3,535 1,600 9% 20% Interest Income Interest Expense 12,492 5,377 14,044 5,997 12% 12% 1,909 2,041 1,936 1% NIM 7,115 8,048 13%

  58. Slide 58: LTF Consolidated – Summary financial performance

    LTF Consolidated – Summary financial performance L&T FINANCE Performance Summary Q4FY24 Q3FY25 Q4FY25 Y-o-Y % Particulars (₹ Cr ) FY24 FY25 Y-o-Y(%) 85,565 95,120 97,762 14% Closing Book 85,565 97,762 14% 84,014 95,227 96,357 15% Average Book 81,783 92,402 13% 23,438 24,910 25,564 11% Networth 23,43

  59. Slide 59: LTF Consolidated – Key ratios

    LTF Consolidated – Key ratios Key Ratios Q4FY24 Q3FY25 Q4FY25 Key Ratios FY24 FY25 L&T FINANCE 15.53% 15.04% 14.88% Yield 15.27% 15.20% 9.14% 8.50% 8.15% Net Interest Margin 8.70% 8.71% 2.11% 1.83% 2.01% Fee & Other Income 1.97% 1.88% 11.25% 10.33% 10.15% NIM + Fee & Other Income 10.67% 10.59% 4.69%

  60. Slide 60: Index of Annexures

    Index of Annexures Dominant Retail Franchise built over a decade L&T FINANCE I II Financials III Other Annexures PLANET and Digital Update Asset Liability Management & Credit Ratings Sustainability (ESG & CSR) Board and Senior Management 59

  61. Slide 61: App as a powerful digital channel for customer (1/2)

    App as a powerful digital channel for customer (1/2) PLANET App Features OUR ‘PLANET’ APP FEATURES (Launched in March 2022) Completed In Progress Servicing features Engagement features Autonomous journeys L&T FINANCE View Loan Account Mandi Price Details & update Profile (Farm customer) D2C journey:

  62. Slide 62: Developing digital finance delivery as a customer value proposition

    Developing digital finance delivery as a customer value proposition L&T₹ FINANCE 3,800 Cr+ Collections ₹ 12,700 Cr+ Sourcing 685 Lac+ Servicing Experience 16.0 Lac Rural Customers ₹ in Cr Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Q4 FY24 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY25 SOURCING 630 1,168 1,175 715 1,126 1,024

  63. Slide 63: App as a powerful digital channel for customer (2/2)

    App as a powerful digital channel for customer (2/2) PLANET App: Service Measurement Metrics upto Q4FY25 Update Count in lacs Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 Q4 FY24 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY25 L&T FINANCE SERVICING 18.6 21.5 26.0 41.4 85.8 90.4 101.1 126.6 134.2 RESOLUTION Mainly includes: SOA

  64. Slide 64: Developing digital finance delivery as a customer value proposition

    Developing digital finance delivery as a customer value proposition Digital delivery: Touching every part of the customer ecosystem L&T FINANCE 100% 100% 96% 33% 96% Paperless Journey in Rural Group Loans, Digital eNach Digital Digital 2W Finance, Disbursements Penetration Collections Collections Fa

  65. Slide 65: Marked improvement in Rural Digital collections

    Marked improvement in Rural Digital collections 27% 24% 23% 23% 25% L&T FINANCE 21% 22% 19% 19% 22% 24% 23% 22% 16% 13% 10% 10% Rural Group Loans 4% 5% 5% 5% 3% 3% 3% & Micro Finance (JLG) Apr'23 May'23 Jun'23 Jul'23 Aug'23 Sep'23 Oct'23 Nov'23 Dec'23 Jan'24 Feb'24 Mar'24 Apr'24 May'24 Jun'24 Jul'24

  66. Slide 66: Net Promoter Score

    Net Promoter Score Investing in enriching customer experience to build brand loyalty LTF achieved an overall Net Promoter Score (NPS) of 54 L&T FINANCE 53 50 51 67 64 65 Rural Group Loans & Farm Equipment Two Wheeler Personal Home Loans SME Micro Finance (JLG) Finance Finance Loans & LAP Loans NPS i

  67. Slide 67: Index of Annexures

    Index of Annexures Dominant Retail Franchise built over a decade L&T FINANCE I II Financials III Other Annexures PLANET and Digital Update Asset Liability Management & Credit Ratings Sustainability (ESG & CSR) Board and Senior Management 66

  68. Slide 68: Prudent ALM - as on March 2025

    Prudent ALM - as on March 2025 Structural Liquidity statement 74,079 L&T FINANCE Cumulative Inflows (₹. Cr) 48,293 Cumulative Outflows (₹. Cr) 35,100 36,921 27,664 23,583 20,989 14,951 15,900 13,692 8,780 1,057 1,110 3,854 1-7 days 8-14 days 15 days-1 month 1-2 months 2-3 months 3-6 months 6-12 mont

  69. Slide 69: AAA credit rating: ratings update & rationale

    AAA credit rating: ratings update & rationale Credit Ratings – LTF L&T FINANCE Rating Agency Long-term / Short-term Rating of LTF CRISIL Ratings CRISIL AAA (Stable) / CRISIL A1+ ICRA ICRA AAA (Stable) / ICRA A1+ India Ratings IND AAA (Stable) / IND A1+ CARE Ratings CARE AAA (Stable) / CARE A1+ Key s

  70. Slide 70: Index of Annexures

    Index of Annexures Dominant Retail Franchise built over a decade L&T FINANCE I II Financials III Other Annexures PLANET and Digital Update Asset Liability Management & Credit Ratings Sustainability (ESG & CSR) Board and Senior Management 69

  71. Slide 71: Businesses aligned with Sustainability goals

    L&T Finance – Businesses aligned with Sustainability goals L&T FINANCE 42% of the loan book franchise is towards financing sustainable livelihoods; 71% of workforce is employed from Rural 70 SDG – Sustainable Development Goals

  72. Slide 72: ESG: Building a Sustainable Future – Key Highlights

    ESG : Building a Sustainable Future – Key Highlights Climate Engagement Social Engagement Stakeholder Engagement L&T FINANCE • Strengthening Climate Accountability: • Enhanced Board Effectiveness: 1st ever AI- st Amongst 1 Indian NBFC - Signatory to • Enhancing Digital & Financial Literacy: Digital

  73. Slide 73: ESG: Key Metrics & Impact

    ESG : Building a Sustainable Future – Key Metrics & Impact Environment Milestones Social Milestones Governance Milestones L&T FINANCE Female Employees at workforce Board Training Green Power (Increased from 4.6% to 5.4%)* on ESG & Infosec Emissions avoided (100%) (1,800+ tCO2e) Women Borrowers (61,9

  74. Slide 74: ESG: Achievements

    ESG : Building a Sustainable Future – Achievements Ratings Communication Awards In October 2024, LTF received an ESG Risk L&T FINANCERating of 16.1 and was assessed by Sustainalytics to be at low risk of experiencing material financial impacts from ESG Factors* ‘CDP Score- Climate Change 2023- ‘A-‘

  75. Slide 75: ESG: Creating Value

    ESG : Building a Sustainable Future – Creating Value Delivering Impact L&T FINANCE Strategic Goals Green Energy & Emission Reduction 01 Lowered carbon footprint, and enhanced climate resilience in-line with carbon neutrality target 2035 Advancing Financial & Social Inclusion Broadened customer base,

  76. Slide 76: Corporate Social Responsibility

    Corporate Social Responsibility Social Good, Communities@scale L&T FINANCE 75

  77. Slide 77: Meaningful CSR Impact

    Meaningful CSR Impact Over the past 7 years L&T FINANCE 76

  78. Slide 78: Index of Annexures

    Index of Annexures Dominant Retail Franchise built over a decade L&T FINANCE I II Financials III Other Annexures PLANET and Digital Update Asset Liability Management & Credit Ratings Sustainability (ESG & CSR) Board and Senior Management 77

  79. Slide 79: Well experienced and diversified Board

    Well experienced and diversified Board BOARD OF DIRECTORS L&T FINANCE S.N. Subrahmanyan, Non-Executive Director, Chairman o Current Chairman & Managing Director of Larsen and Toubro Limited. Sudipta Roy, Managing Director & CEO o 29 years of experience across multiple domains in BFSI such as o Over

  80. Slide 80: Management Team

    Management Team Sudipta Roy Managing Director & CEO 29 yrs exp, ICICI Bank, Deutsche L&T FINANCE Bank, Citibank NA Sachinn Joshi CFO Raju Dodti Santosh Parab COO General Counsel 35 yrs exp, Aditya Birla 27 yrs exp, IDFC, Rabo, ABN Financial Services, Angel 32 yrs exp, IDBI, IDFC, Altico Amro, Soc Ge

  81. Slide 81: Thank You

    o) L&T Finance Thank You 80

L&T Finance — Q4 FY25 Earnings Presentation on 6ix