Zurich Insurance Group Ltd · SIX:ZURN

Zurich Insurance — Zurich Financial Services — FY2007 Earnings Presentation

56 slides from Zurich Insurance's earnings presentation, Feb 14, 2008

  1. Slide 1: Annual Results Reporting 2007

    Annual Results Reporting 2007 Analysts and Media Presentation Zurich, February 14, 2008

  2. Slide 2: Disclaimer and cautionary statement

    Disclaimer and cautionary statement Certain statements in this document are forward-looking statements, including, but not limited to, statements that are predications of or indicate future events, trends, plans or objectives. Forward-looking statements include statements regarding our targeted prof

  3. Slide 3: Agenda

    Agenda • Introduction James J. Schiro • Annual Results 2007 Dieter Wemmer • Closing remarks James J. Schiro • Q&A © Zurich Financial Services - Annual Results Reporting 2007 - February 14, 2008 3

  4. Slide 4: Introduction

    Introduction James J. Schiro Chief Executive Officer Zurich, February 14, 2008

  5. Slide 5: Financial highlights

    Financial highlights in USD millions 2007 20061 Change for the years ended December 31 Business operating profit 6,614 6,035 10% Net income attributable to shareholders 5,626 4,620 22% General Insurance combined ratio 95.6% 93.9% -1.7pts Global Life new business margin2 24.7% 21.6% 3.1pts Farmers Mg

  6. Slide 6: Strategic transformation

    Strategic transformation Capital ROE Margin 16%1 Volume Operational Transformational Transformation Growth Enhanced service Platforms Customer delivery Scale Data quality Product Cost advantage Larger data set Expense base Distribution Customer insight 1 Business operating profit (after tax) return

  7. Slide 7: Annual Results 2007

    Annual Results 2007 Dieter Wemmer Chief Financial Officer Zurich, February 14, 2008

  8. Slide 8: Business operating profit by segment

    Business operating profit by segment in USD millions 2007 20061 Change for the years ended December 31 General Insurance 4,024 3,804 6% Global Life 1,443 1,200 20% Farmers Management Services 1,271 1,225 4% Other Businesses 687 577 19% Corporate Functions -810 -772 -5% Total 6,614 6,035 10% 1 Throug

  9. Slide 9: Differentiated focus: 2007 volume growth and margin enhancement

    Zurich applies a differentiated focus to unlock and grow business value – 2007 actual 11 10 6 Percentage volume growth1 Life 3 (1) IB 0 FMS 3 (4) EGI Legend FMS Farmers Management Services IB International GC 1 Businesses (2) EGI Europe General Insurance NAC 4 GC Global Corporate (3) NAC North Ameri

  10. Slide 10: Top line development by segment

    Top line development by segment in USD millions 2007 2006 Change Change for the years ended December 31 in LC1 Gross written premiums and policy fees General Insurance 35,650 34,123 4% 0% Global Life (incl. insurance deposits)2 21,703 21,022 3% -4% Other Businesses 2,350 2,329 1% 1% Annual Premium E

  11. Slide 11: General Insurance – key performance indicators

    General Insurance – key performance indicators Business Operating Profit Combined ratio (%) in USD millions 2007 2006 Change Global Major 96.1 CAT 1.5 for the years ended December 31 Corporate 94.4 Global Corporate 736 692 6% NA 94.5 North America Commercial 1,460 1,123 30% Commercial 95.6 Europe Eu

  12. Slide 12: General Insurance net expense ratio walk from 2006 to 2007

    General Insurance net expense ratio walk from 2006 to 2007 0.6% -0.3% 25.1% 0.1% 0.1% 0.7% 23.8% 2006 Commission 1 Premium 2 Product mix Investments Other 3 2007 Expense refund on e.g. Nasta in TZW Expense Ratio loss sensitive initiatives Ratio business 1 Commission is up mainly due to the effect of

  13. Slide 13: Comparison of General Insurance loss ratio allowing for major CAT and PYD

    Comparison of General Insurance loss ratio allowing for major CAT and PYD 2007 2006 75% 75% -3.6% 71.6% 70.5% 2.5% -0.8% 70.9% 70.1% 0.0% 70% 70% USD -239m USD 750m USD -1,079m 65% 65% 60% 60% Booked Major PYD2 Underlying Booked Major PYD2 Underlying Loss Ratio CAT1 Loss Ratio Loss Ratio CAT1 Loss R

  14. Slide 14: Development of Reserves for Losses and Loss Adjustment Expenses (LAE)

    Development of Reserves for Losses and Loss Adjustment Expenses (LAE) in USD millions 2007 2006 Net reserves for losses and LAE, as of January 1 50,814 46,194 Net losses and LAE paid -19,856 -18,908 Net losses and LAE incurred - Current year 23,374 21,448 - Prior years -1,2191 -218 Currency translat

  15. Slide 15: Non-life ultimate loss ratios by accident year

    Non-life ultimate loss ratios by accident year Cumulative incurred 2001 2002 2003 2004 2005 2006 2007 net loss ratios1 In the year 81.4% 70.6% 67.1% 68.3% 73.3% 69.6% 72.7% 1 year later 85.7% 72.0% 66.1% 64.2% 68.1% 66.2% 2 years later 85.8% 72.3% 65.4% 63.5% 66.6% 3 years later 87.4% 74.5% 65.5% 63

  16. Slide 16: Global Life – key performance indicators

    Global Life – key performance indicators in USD millions 2007 2006 Change Change for the years ended December 31 in LC1 Annual Premium Equivalent (APE) 2,947 2,500 18% 11% New business value, after tax 729 539 35% 28% New business margin, after tax2 24.7% 21.6% 3.1pts Embedded value operating profit

  17. Slide 17: Global Life – APE growth accelerated quarter by quarter in 2007

    Global Life – APE growth1 accelerated quarter by quarter in 2007 FY + 11% 9M + 8% Q4 HY + 17% + 5% Q3 Q2 + 14% Q1 + 9% + 2% 2007 2006 Q1 Q2 Q3 Q4 1 Local Currency © Zurich Financial Services - Annual Results Reporting 2007 - February 14, 2008 17

  18. Slide 18: Global Life – emerging markets are growing strongly and profitably

    Global Life – emerging markets are growing strongly and profitably in USD millions APE APE Growth NBM1 NBM1 for the years ended December 31 2007 2006 2007 2006 Emerging markets 664 447 49% 26.6% 24.7% of which: Southeast Asia 316 180 76% 36.6% 36.4% Share of emerging markets in total Global Life APE

  19. Slide 19: Global Life Embedded Value result

    Global Life Embedded Value result for the years ended December 31 2007 2007 20061 2006 USD m Return USD m Return Opening Embedded Value 14,092 11,680 Expected operating profit2,3 889 750 New business value3 729 539 Operating variance3 2774 -17 Total operating profit3 1,895 13.1% 1,272 10.5% Economic

  20. Slide 20: Farmers Management Services – key performance indicators

    Farmers Management Services – key performance indicators in USD millions 2007 2006 Change for the years ended December 31 Management fees and other related revenues 2,266 2,133 6% Business operating profit 1,271 1,225 4% Gross operating margin 46.6% 50.1% -3.5pts Managed gross earned premium margin1

  21. Slide 21: Farmers Exchanges – key performance indicators

    Farmers Exchanges1 – key performance indicators in USD millions 2007 2006 Change for the years ended December 31 Gross written premiums2 15,806 15,003 5% Net underwriting result -17 450 N/A Combined ratio 99.2% 95.9% -3.3pts Adjusted combined ratio3 92.3% 88.6% -3.7pts Surplus ratio4 39.9% 39.9% 0.0

  22. Slide 22: Bristol West integration

    Bristol West integration • Acquisition completed on July 3, 2007 • Rapidly expanding product distribution to Farmers Tied Agency Force: • 20 of 29 tied agents states rolled out successfully by year-end 2007 • This includes large states such as California and Texas • The remainder to be rolled out in

  23. Slide 23: Other Businesses and Corporate Functions – Business operating profit contribution

    Other Businesses and Corporate Functions – Business operating profit contribution in USD millions 2007 2006 Change for the years ended December 31 Other Businesses: - Farmers Re 173 181 -4% - Centre 167 249 -33% - Other 347 147 136% Total Other Businesses 687 577 19% Corporate Functions -810 -772 -5

  24. Slide 24: Investment performance of Group investments

    Investment performance of Group investments in USD millions 2007 2006 Change for the years ended December 31 Net investment income 8,591 7,899 9% Net capital gains on investments and 1,498 1,536 -2% impairments of which attributable to shareholders 1,112 1,088 2% Net investment result 10,089 9,434 7

  25. Slide 25: Investment Management highlights

    Investment Management highlights • Net investment return of 5.3% reflects our disciplined investment approach. • Zurich’s equity exposure after hedging is well controlled and amounts to 5.4% of Group investments (see slide 50). About a third of our equity portfolio is hedged with put options. • Zuri

  26. Slide 26: Development of shareholders' equity

    Development of shareholders’ equity in USD millions 31,000 1,339 30,000 1,025 29,000 28,804 5,626 627 28,000 1,205 623 27,000 26,531 26,000 944 25,587 25,000 24,000 Balance Dec IAS 19 SoRIE Restated Net Income Dividends Share Treasury Change in Other Balance as of 31, 2006 as Balance as of attributa

  27. Slide 27: Zurich's capital actions in 2007 and 2008

    Zurich’s capital actions in 2007 and 2008 Capital management actions Approximate amounts in USD billions 2008 2007 In respect of 2007 In respect of 2006 • Proposed Dividend payment1,2 1.9 1.3 • Increase in internal capital requirement3 1.4 2.0 • Committed acquisitions 0.5 1.2 • 2007 Treasury share p

  28. Slide 28: Capital management actions – total capital return increases to CHF 36.02 per share

    Capital management actions – total capital return increases to CHF 36.02 per share and total payout ratio to 78% 100% 46.37 Diluted earnings per share 36.02 (in CHF) 39.52 78% 5.27 66% Treasury share purchase (per share)1 15.75 19.65 Share buyback 8.65 32% (per share)2 15.003 11.00 Payout to shareho

  29. Slide 29: Financial highlights

    Financial highlights in USD millions 2007 20061 Change for the years ended December 31 Business operating profit 6,614 6,035 10% Net income attributable to shareholders 5,626 4,620 22% General Insurance combined ratio 95.6% 93.9% -1.7pts Global Life new business margin2 24.7% 21.6% 3.1pts Farmers Mg

  30. Slide 30: Closing remarks

    Closing remarks James J. Schiro Chief Executive Officer Zurich, February 14, 2008

  31. Slide 31: Q&A

    Q&A © Zurich Financial Services - Annual Results Reporting 2007 - February 14, 2008 31

  32. Slide 32: Appendix

    Appendix © Zurich Financial Services - Annual Results Reporting 2007 - February 14, 2008 32

  33. Slide 33: The Zurich Way – Target of USD 2.4 billion for 2008 to 2010

    The Zurich Way – Target of USD 2.4 billion for 2008 to 2010 Total planned benefits • We have comfortably achieved our 2008 to 2010: 2007 target. USD 2.4 billion • We expect benefits of USD 2.4 billion from 2008 to 2010 USD 800m • 14 TZW workstreams with over 400 USD USD USD 500m 500m 700m initiative

  34. Slide 34: The Zurich Way initiatives – 2008 target

    The Zurich Way initiatives – 2008 target by function by business USD 800m division USD 800m USD 700m USD 700m Growth/ 32% Distribution Europe General 21% 35% Insurance 31% USD 500m USD 500m 16% 36% 17% Claims 18% North America 22% 34% Commercial 16% 28% 43% Global 34% U/W 20% 17% Corporate 36% 15% 1

  35. Slide 35: Net income by currency: currency changes balanced

    Net income by currency: currency changes balanced Change of GBP/CHF: +4% Change of USD/CHF: -4% GBP: Change of EUR/CHF: +5% 12% EUR: 22% USD: 50% CHF: 8% Other: 8% neutral Numbers for the year ended December 31, 2007; change of average exchange rates of 2007 over 2006 © Zurich Financial Services - A

  36. Slide 36: Business division BOP-ROE based on RBC-allocated IFRS equity

    Business division BOP-ROE1 based on RBC-allocated IFRS equity 2007 2006 for the years ended December 31 General Insurance 27.8% 31.8% - Global Corporate 22.1% 25.9% - North America Commercial 26.3% 25.1% - Europe General Insurance 31.3% 43.8% - International Businesses 19.2% 23.2% - Group Reinsuranc

  37. Slide 37: Zurich RBC by segment and risk type for 2008

    Zurich RBC by segment and risk type for 2008 Graph taken from Total RBC estimate: Zurich Risk Modeling Platform Farmers USD 32 billion Mgmt Services1 2% Other2 10% 16% 1% Market/ALM risk 7% 5% 30% Business risk Operational risk General P&R risk3 Global Life Insurance Re-ins credit risk 20% 56% Life

  38. Slide 38: Estimation of Available Financial Resources (AFR) as of January 1, 2008

    Estimation of Available Financial Resources (AFR) as of January 1, 2008 in USD billions (rounded) 40 8 40 -2 35 38 30 17 29 -4 25 25 -10 20 15 10 Reported Proposed Net Net Value of in- Financial debt3 Total AFR Capital Net AFR shareholders' distributions1 shareholders' 2 intangibles force business a

  39. Slide 39: Development of economic financial strength based on AA calibration

    Development of economic financial strength based on AA calibration in USD billions (rounded) Change from EV to MCEV 40 35 38 34 Available to policyholders 30 32 29 30 25 28 27 26 26 20 23 15 10 5 RBC RBC AFR AFR RBC AFR RBC AFR RBC RBC AFR AFR RBC AFR RBC AFR RBC AFR RBC AFR 0 2004 2005 2006 2007 20

  40. Slide 40: Asbestos and environmental reserves

    Asbestos and environmental reserves 2007 2006 Gross 3-year Gross 3-year reserves survival reserves survival USD m ratio USD m ratio Asbestos 3,799 26.5 3,499 28.8 of which: US 1,535 14.3 1,570 15.4 of which: UK 2,264 34.81 1,929 39.71 Environmental 394 8.7 433 7.8 Total 4,193 3,932 1 3-year survival

  41. Slide 41: Global Life – new business indicators

    Global Life – new business indicators in USD millions APE APE Change Change NBV2 NBV2 Change for the years ended December 31 2007 2006 in LC1 2007 2006 United States 119 113 5% 5% 108 59 83% United Kingdom 926 820 13% 4% 121 100 22% Germany 570 563 1% -7% 184 133 38% Switzerland 104 90 16% 11% 33 35

  42. Slide 42: Global Life – IFRS net assets adjusted to bridge EV

    Global Life – IFRS net assets adjusted to bridge EV in USD billions 2007 2006 Goodwill 0.6 0.5 Intangible assets1 3.5 2.9 Tangible assets 7.8 8.2 Global Life IFRS net assets 11.9 11.6 Adjustments to Global Life IFRS net assets for EV Minorities -0.2 -0.2 Reserves and investments valuation difference

  43. Slide 43: Global Life – Intangible assets

    Global Life – Intangible assets in USD billions 2007 2006 DAC/DOC assets included in Global Life 12.5 10.9 Present value of future profits1 and other intangibles 1.1 1.0 Deferred front-end fees -5.8 -5.3 Policyholder share of DAC/DOC and other intangibles -2.9 -2.4 Tax deductions on intangible asset

  44. Slide 44: Farmers Exchanges – financial highlights: strong premium and surplus growth

    Farmers Exchanges1 – financial highlights: strong premium and surplus growth 6'000 42.0% in USD millions 2007 2006 for the years ended December 31 5'000 40.0% Gross written premiums2 15,806 15,003 4'000 38.0% Net underwriting result -17 450 3'000 36.0% Net surplus growth 444 645 Ending surplus 5,719

  45. Slide 45: Farmers Exchanges – gross written premiums by line of business

    Farmers Exchanges – gross written premiums1 by line of business in USD millions 2007 2006 Change for the years ended December 31 Auto 8,252 7,754 6% Homeowners 4,271 4,079 5% Commercial P&C 1,246 1,187 5% Workers’ Compensation2 356 386 -8% Specialty 1,544 1,467 5% Other 136 129 5% Total 15,806 15,00

  46. Slide 46: Farmers Exchanges – premium growth outperforming industry

    Farmers Exchanges – premium growth outperforming industry GWP growth Industry Growth Rate1 6% 2006: 2.2% 2007E: -0.7% 5.4% 5.0% 5.1% 4.6% 4% 3.2% 3.3% 2.2% 2% 1.4% 0% 3 Half 9 Full year 3 Half 9 Full year months year months 2006 months year months 2007 2006 2006 2006 2007 2007 2007 1 Source of 2007

  47. Slide 47: Farmers Exchanges – combined ratio remains strong and outperforms industry

    Farmers Exchanges – combined ratio remains strong and outperforms industry for the years ended December 31 20071 20061 Change Auto 99.6% 99.9% 0.3pts Homeowners 97.3% 88.1% -9.2pts Commercial P&C 95.2% 94.3% -0.9pts Workers’ Compensation 96.9% 95.9% -1.0pts Specialty 94.8% 92.4% -2.4pts Total 99.2%

  48. Slide 48: Farmers Exchanges – development of the combined ratio

    Farmers Exchanges – development of the combined ratio Quarterly combined ratio 115% 110% California wildfires 105% Rita California wildfires 100% Florida hurricanes Katrina 95% 90% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2002 2003 2004 2005 2006 2007 © Zurich Financia

  49. Slide 49: Farmers Exchanges – very strong competitive performance

    Farmers Exchanges – very strong competitive performance Growth vs. GAAP Combined ratio1 Growth NPW Industry3 % 95.2% Q407 YTD Peer Averages4 NPW growth = -1.6% 6.0 2 Farmers CR = 90.8% 5.0 4.0 3.0 September 2007 December 2007 2.0 2007 Industry Estimate 1.0 Q307 Peer Average 0.0 Safeco Industry3 Stat

  50. Slide 50: Zurich's investment portfolio profits greatly from diversification

    Zurich’s investment portfolio profits greatly from diversification and is balanced in terms of risk Risk Allocation of Zurich’s investment portfolio as of December 31, 2007, in % Asset allocation (%) Risk diversification Risk exposure (%)1 and matching (%) 100 Hedge Funds / Private Equity 62 Hedge R

  51. Slide 51: Zurich's debt securities are of very high quality (98.8% investment grade)

    Group Investments – Zurich’s debt securities are of very high quality (98.8% investment grade) As of December 31, 2007 Group Investments Debt securities USD 194bn USD 124bn credit rating: AAA 63.1% credit rating: AA Other Debt 98.8% 12.4% asset securities investment classes grade 36% 64% credit rati

  52. Slide 52: Zurich's debt securities are well balanced

    Group Investments – Zurich’s debt securities are well balanced Group Investments - USD 194bn (100%) As of December 31, 2007 Government and supranational bonds: USD 45bn (23%) ƒ 100% inv. grade ƒ 78% AAA ƒ 5% AA ƒ 16% A ƒ 1% BBB Corporate bonds: USD 51bn (27%) ƒ 98% inv. grade Debt ƒ 33% AAA securiti

  53. Slide 53: Split of total MBS/ABS of USD 27.7bn (14%)

    Group Investments – Split of total MBS/ABS of USD 27.7bn (14%) MBS/ABS: USD 27.7bn (14%) Group Investments ƒ 100% inv. grade USD 194bn (100%) ƒ 95% AAA includes: US MBS: USD 17.6bn (9.1%) ƒ 100% inv. grade ƒ 98% AAA Debt ƒ see further details on next slide securities US ABS1: USD 3.1bn (1.6%) ƒ 100%

  54. Slide 54: Split of US MBS of USD 17.6bn (9.1%)

    Group Investments – Split of US MBS of USD 17.6bn (9.1%) Group Investments US-MBS: USD 17.6bn (9.1%) USD 194bn (100%) ƒ 100% inv. grade ƒ 98% AAA Debt of which: securities US “Agency” MBS: USD 10.1bn (5.2%) 64% ƒ 100% AAA ƒ USD 0.6bn backed by GNMA ƒ USD 9.5bn backed by FNMA and FHLMC Other asset US

  55. Slide 55: Exposure to US sub-prime remains very small (0.15%)

    Group Investments – Exposure to US sub-prime remains very small (0.15%) and of high quality Group Investments US sub-prime: USD 289m (0.15%) USD 194bn (100%) ƒ 100% inv. grade ƒ 78% AAA ƒ Minimal downgrades by rating agencies since June 07 (USD 11m) Debt ƒ Minimal impairments in 2007 (USD 16m) secur

  56. Slide 56: Exposure to CDO remains very small (0.20%)

    Group Investments – Exposure to CDO remains very small (0.20%) and of high quality Group Investments CDO: USD 384m (0.20%) USD 194bn (100%) ƒ 99% inv. grade, 1% unrated ƒ 69% AAA ƒ 77% backed by UK bank loans (CLO) and 23% by other types of collateral assets Debt ƒ Minimal impairments in 2007 (USD 1

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