Exlservice Holdings, Inc. · NASDAQ:EXLS

Exlservice — Q1 2024 Earnings Presentation

13 slides from Exlservice's earnings presentation, May 2, 2024

  1. Slide 1: ExlService Holdings Inc. First quarter 2024 financial results

    ExlService Holdings Inc. First quarter 2024 financial results May 2, 2024

  2. Slide 2: Safe harbor

    Safe harbor Forward-looking statements This presentation contains forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factor

  3. Slide 3: Financial highlights: First Quarter 2024

    Financial highlights: First Quarter 2024 Q1 revenue of $436.5 million, up 9% YoY and 5.4% from Q4 2023 on reported basis, with strong growth across both businesses Q1 adj EPS1 of $0.38, up 8.9% YoY and 9.4% from Q4 2023. Analytics segment Q1 revenue of $190.7 million, up 4.9% YoY and 4.8% sequential

  4. Slide 4: Q1 2024 Digital operations & solutions segment revenue

    Q1 2024 Digital operations & solutions segment revenue (in millions) • Insurance growth driven primarily by expansion 218.8 245.8 in existing client relationships and new client wins +12.3% • Emerging growth driven by new clients wins and expansion of existing client relationships Q1 2023 Q1 2024 •

  5. Slide 5: Q1 2024 Analytics segment revenue

    Q1 2024 Analytics segment revenue $181.8 $190.7 (in millions) • Driven by higher volumes in healthcare payment services +4.9% and growth in data management. Q1 2023 Q1 2024 ©2023 ExlService Holdings, Inc. All rights reserved. 5

  6. Slide 6: Q1 2024 Adjusted operating margin

    Q1 2024 Adjusted operating margin1 19.4% 18.9% • Decline driven by increased SG&A investments -50 bps Q1 2023 Q1 2024 1) See slides 9 to 12 for information regarding the use of our non-GAAP financial measures. ©2023 ExlService Holdings, Inc. All rights reserved. 6

  7. Slide 7: 2024 Revised guidance

    2024 Revised guidance Based on current visibility, and a U.S. dollar to Indian rupee exchange rate of 83.5, U.K. pound sterling to U.S. dollar exchange rate of 1.27, U.S. dollar to the Philippine peso exchange rate of 57.5 and all other currencies at current exchange rates Revenue (in millions) Adju

  8. Slide 8: Appendix

    Appendix EXL

  9. Slide 9: Non-GAAP financial measures and reconciliations

    Non-GAAP financial measures and reconciliations In addition to its reported operating results in accordance with U.S. generally accepted accounting principles (GAAP), EXL has included in this release certain financial measures that are considered non-GAAP financial measures, including the following:

  10. Slide 10: Non-GAAP financial measures and reconciliations (continued)

    Non-GAAP financial measures and reconciliations (continued) A limitation of using non-GAAP financial measures versus financial measures calculated in accordance with GAAP is that non-GAAP financial measures do not reflect all of the amounts associated with our operating results as determined in acco

  11. Slide 11: Reconciliation footnotes

    (a) To exclude the effects of reversal for expected credit losses on accounts receivables related to a customer bankruptcy event. (b) To exclude effects of lease termination of $nil and $89 during the three months ended March 31, 2024 and 2023 respectively, and to exclude provision for litigation of

  12. Slide 12: Reconciliation footnotes

    (a) To exclude the effects of reversal for expected credit losses on accounts receivables related to a customer bankruptcy event. (b) To exclude effects of lease termination of $nil and $89 during the three months ended March 31, 2024 and 2023 respectively, and to exclude provision for litigation ma

  13. Slide 13: Investor relations contact

    John Kristoff exlservice.com Vice President, Head of Investor Relations Global headquarters 212.209.4613 320 Park Ave, 29th floor IR@exlservice.com New York, NY 10022 T: +1(212) 277-7100 F: +1(212) 277-7111 United States | United Kingdom | Australia Bulgaria | Colombia | Czech Republic India | Irela

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