Hims & Hers Health, Inc. · NYSE:HIMS

Hims & Hers Health — Q2 2025 Earnings Presentation

38 slides from Hims & Hers Health's earnings presentation, August 2025

  1. Slide 1: Supplemental Investor Presentation August 2025

    himsshers SUPPLEMENTAL PRESENTATION Investor Presentation August 2025

  2. Slide 2: Safe Harbor Statement

    INTRODUCTION Safe Harbor Statement This presentation has been prepared by Hims & Hers Health, Inc. ("wey “us “our? *Hims & Hers,’ or the “Company’) This presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the

  3. Slide 3: Our mission to help the world feel great

    INTRODUCTION Feeling good in your body & mind transforms how you show up in life That's why we're on a mission to help the world feel great through the power of better health himszhers

  4. Slide 4: Platform democratizes access to personalized solutions

    INTRODUCTION Our platform democratizes access to high-quality personalized solutions and service quality levels, by leveraging technology to deliver a frictionless experience himszhers

  5. Slide 5: Leadership team led by visionary founder

    INTRODUCTION Our team is led by a visionary founder, with support from a leadership team that has scaled disruptive companies os» & &£ 2 Andrew Dudum Chief Executive Officer & Co-Founder ATOMIC Dr. Pat Carroll Chief Medical Officer & Director wW Yemi Okupe Chief Financial Officer Uber Mike Chi Chief

  6. Slide 6: Ability to help over 100 million consumers

    INTRODUCTION 6 We believe we have the abilitytohelp 5 997, —spuntetaice., over 100 million consumers across a ° ° ° Through normalizing and innovating, our platform the specialties and regions we serve can unlock solutions for millions of potential customers = - Z Hh "| Sexual Mental Hormone Health

  7. Slide 7: Evolution of the platform

    INTRODUCTION Our platform has evolved to reach a broader audience by delivering exceptional service and offering access to data-driven personalized treatment plans eee e cere cere ecereesrevccsveccreceseseceees EVOLUTION OF PLATFORM seeeseececsrecsvccresressvcsrcsseccccccce oh Awareness + On-Demand

  8. Slide 8: Our Strategy

  9. Slide 9: Our value proposition strengthens with each subscriber

    STRATEGY Trusted Brand Leading Technology Our value proposition More subscribers SS. Additional 5 on the platform mt structured data strengthens with wsoei QE ETE and deeper insights each new subscriber hims zhers Data-driven High quality v personalized solutions outcomes —— and services Clinical Ex

  10. Slide 10: Brand investment positions Hims & Hers

    STRATEGY : Brand investment positions Hims & Herstobecome ~~ ~ Presence in Most Thought Leaders Drive Awareness Distinct Brands Culturally Relevant Across Our for Critical Health with Distinct Moments Specialties Issues Approaches The average tient Ag @ Model shronous) hims hers

  11. Slide 11: Technology platform provides rapid access to personalized care

    STRATEGY More Structured Subscribers Data Technology platform provides consumers with convenient and rapid access to personalized care Quality Personalized Outcomes Solutions Biotin + Minoxidil Hair Growth Treatment 139.3 Ibs 4212 Ibs Alltime: Habit tracking |(2Day Streak » == +@@5 Water © Supported

  12. Slide 12: Innovative solutions and services over time

    STRATEGY Structured Over time, we've launched innovative solutions and services, drawing in a broader audience, =. strengthening retention, and reshaping industry norms Differentiated Form Factors Personalized Dosages Multi-Condition Offerings Hard Mints Oral Weight Loss : Chewable ED . P. ec! solut

  13. Slide 13: Increasing precision in Sexual Health

    STRATEGY 13 More Structured Increasing precision in Sexual Health allows us to ade evolve with our customers as their needs change aetna Outcomes Solutions ED + Sex Rx + Sex Rx + Sex Rx + Heart Health Hair Health Testosterone a y\ Multivitamin Launched Launched Support Launched July 2023 ‘August 202

  14. Slide 14: Breadth of weight loss offering expands

    STRATEGY More Structured The breadth of our weight loss offering continuesto 9 = * expand, addressing a variety of subscriber profiles sx, Hau! ik a : y oy Liraglutide Avg 18lbs' weight lost or 8% of initial body weight Launched March 2025 BMI of 30+ or 27+ with one or more comorbidities Oral Weight

  15. Slide 15: Ecosystem providing subscribers more

    STRATEGY An ecosystem that provides subscribers stn More is proving to be vital across our specialties Diagnostics MedMatch by Hims & Hers fe support provider diagnosis and treatment plans Personalized titration schedules across offerings Vitamin & supplement support to address deficiencies Services

  16. Slide 16: Multi-year facility investments drive personalization

    STRATEGY Our multi-year investments in our facilities drive our personalization capabilities 4 OH y NJ 4 y Scaling fulfillment pa es * Peptide facility 503A 503A At home lab 9 OW © cchuredin 2025 @ compounding ° compounding ° testing facility + Sen pharmacy pharmacy acquired in 2025 ° ° facility acq

  17. Slide 17: Clinical excellence drives high quality outcomes

    STRATEGY Clinical excellence drives high quality outcomes & Transparency Certificates of Analysis for GLP-1s, Fast & convenient ‘on avg, from visit submit to treatment? Clinical standards ‘Systematic monitoring of clinical standards _——.. a 2, m N SS Provider scale high-quality providers across the

  18. Slide 18: Service levels driving a leadership position

    STRATEGY : High-quality service levels and personalized solutions are driving a leadership position Share of Observed Total Customers Share of Observed Total Sales Gm 9.0% 1.9% 12.7% 11.6% 21.6% 27.1% 23.7% 33.2% 32.7% 11.0% 30.6% 25.5% 20.3% 17.6% 19.0% 6.2% 11.0% 14.7% ae Cs 6.2% Ae 15.4% 26.2% 20

  19. Slide 19: Long-Term Vision

    Long-Term Vision ”

  20. Slide 20: Confidence in achieving 2030 financial targets

    VISION Execution and foundational capabilities that are positioned to scale give us confidence in achieving our 2030 financial targets 2030 Revenue 2030 Adjusted EBITDA’ of at least of at least S6.5B+ S1.3B+ sption in Regulation G ar fons that are not

  21. Slide 21: Five key growth levers

    VISION Our long-term roadmap will be driven by an ongoing focus across five key growth levers Deepening Expansion into Elevated follow Global expansion _—_ Strategic personalization new emotionally up care of our platform partnerships resonant will expand specialties ecosystem Free Testosterone 19 ‘

  22. Slide 22: Recent acquisitions strengthen value proposition

    VISION 22 Recent acquisitions strengthen our value proposition in the near term, and provide a foundation for our long-term vision Peptide Facility U.S.-based peptide facility acquired in Feb. 2025 Lab Facility At-home lab testing facility acquired in Feb. 2025 Outsourcing Facility Our first 503B co

  23. Slide 23: Lab testing capabilities democratize deeper health insights

    VISION Lab testing capabilities can democratize access to deeper health insights Lab testing makes personalized We expect to build a broad selection Customers can then take action via care more accessible of lab tests and insights over time abroad assortment of personalized medications’ and suppleme

  24. Slide 24: Financials

  25. Slide 25: Recurring revenue model sets foundation for growth

    FINANCIALS Our recurring revenue model sets a foundation for strong revenue growth and margin expansion > 9 O% + recurring revenue! > Mid-70s gross margin profile > <1 year payback period” 31% Subscriber Growth’ 73% Revenue Growth 3% Adjusted EBITDA Margin Expansion’ 19M Q2'24 2.4M Q2'25 $545M Q2'25

  26. Slide 26: New specialties and personalization allowed us to scale

    FINANCIALS The launch of new specialties, and the introduction of personalized solutions and services has allowed us to scale 56% - 63% | Total revenue ($ billions) $2.3 - $2.4 §) YoY revenue growth 65% po ren 94% $0.9 0.1 = a sii 2020 2021 2022 2023 2024 2025' menopause testosterone weight loss wei

  27. Slide 27: Subscriber count and engagement drive revenue growth

    FINANCIALS 27 Our subscriber'count and customer engagement drive revenue growth Pew m errr eee eeseeseseseee NUMBER OF SUBSCRIBERS' eeeeevesseceeesesesssese eeeee REVENUE PER SUBSCRIBER’ eeeee Acquisition Retention Engagement Multi-channel aS Customer 25 Multi-month brand development experience adop

  28. Slide 28: Revenue growth from subscribers and revenue per subscriber

    FINANCIALS Revenue growth driven by expanding subscriber base, further complemented by increasing revenue per average subscriber $84 89% X Q2 ‘25 YoY d la ese oe is eee 73 "25 YoY aera! Cee a 73 ee Subscribers’ ee $54 $53 $55 = pis ieee ee @ > Non-Personalized (millions) 7 ae feo] § Personalized (mi

  29. Slide 29: Strong unit economics provide foundation to scale

    FINANCIALS Strong unit economics have provided a foundation to scale with confidence Q119 Cohort > <lyr Q124 Cohort less than one year payback period' (In line with our capital allocation framework) $156 $131 $101 $1 $4 $6 ca a= Giz @ Cumulative Online Gross Profit 8 Cumulative Online Gross Profit P

  30. Slide 30: Adjusted EBITDA margin expansion continues

    FINANCIALS Scalability of model is driving continued Adjusted EBITDA margin expansion as topline momentum remains strong ) Adjusted EBITDA’ ($ millions) $91 15% §) Adjusted EBITDA margin’ (percentage) ee 3% Adjusted EBITDA margin expansion YoY 13% 1% Roughly 600 basis points Q of Marketing leverage

  31. Slide 31: Strong balance sheet enables flexibility

    FINANCIALS 31 Strong balance sheet enables ample flexibility to continue scaling the business @ Operating Cash Flow ($ millions) Free Cash Flow' ($ millions) $1,144 fo) Cash and ST Investments ($ millions) >SIB in cash and equivalents offers flexibility to deploy capital Temporary working capital in

  32. Slide 32: 2025 outlook anticipates strong top line growth

    FINANCIALS 2025 outlook anticipates strong top line growth and continued leverage Q3 2025 FY 2025 2025 underlying themes Revenue S$570M - $590M $2.3B - $2.4B 85%+ long-term retention* Expanding portfolio of personalized offerings © @ ® Strong unit economics with ® ©) YoY growth 42% - 47% 56% - 63% p

  33. Slide 33: Capital investments in 2025

    FINANCIALS 33 Capital Investments in 2025 will focus on unlocking higher quality and more personalized care for millions of individuals ge Ey Facility Rapid At 42. and capacity i | daia intelligence expansion expansion layer Increased R&D efforts in peptide facility Positioning platform to enter Can

  34. Slide 34: Appendix

    Appendix

  35. Slide 35: Non-GAAP Financial Measures

    FINANCIALS Non-GAAP Financial Measures In addition to our financial results determined in accordance with U.S. GAAP, we present Adjusted EBITDA (which is a non-GAAP financial measure), Adjusted EBITDA margin (which is a non-GAAP ratio), and Free Cash Flow (which is a non-GAAP financial measure) each

  36. Slide 36: Net Income (Loss) to Adjusted EBITDA Reconciliation

    APPENDIX Net Income (Loss) to Adjusted EBITDA Reconciliation ( thousands, unaudited) Q3’23 Revenue $226,699 Net income (loss) ($7,567) Stock-based compensation $17,277 Depreciation and amortization $2,363 Acquisition and transaction-related costs $1,280 Payroll tax expense related to stock-based com

  37. Slide 37: Operating Cash Flow to Free Cash Flow Reconciliation

    APPENDIX 37 Net Cash (Used in) Provided By Operating Activities to Free Cash Flow Reconciliation (S thousands, unaudited) Q3’23 Q4’23 Q1'24 Q2’24 Q3’24 Q4’24 Q1’25 Q2’25 Net cash (used in) provided Byoperctinarachviiss $25,191 $21,983 $25,838 $53,594 $85,267 $86,385 $109,090 $(19,117) Less: purchase

  38. Slide 38: Sources

    APPENDIX Sources In order of appearance: B. Kim, S. Lee, MJun, H. Chung, S. Oh, Perception of Hair Loss and Education Increases the Treatment Willingness in Patients With Androgenetic Alopecica: A Population-Based Study, 2018, Fig. 1B. Based on a research study with 503 patients with AGA, 92% of the

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