Heidelberg Materials Ag · XETR:HEI
Heidelberg Materials — HeidelbergCement — Investor Day (September 2020)
14 slides from Heidelberg Materials's investor day presentation, Sep 16, 2020
Slide 1: Digital Transformation – Enabling a Step Change in Business Excellence
2020 Capital Markets Day 16 September 2020 Digital Transformation – Enabling a Step Change in Business Excellence Dr. Dominik von Achten CEO
Slide 2: Key messages: first industrial tech company in the sector
1. We aim to be the first industrial tech company in the sector 2. Our three digital pillars HConnect, HProduce and HService will contribute significantly to our Group margin target 3. Our integrated HConnect digital products focus on superior customer interaction with the aim to cover >75% of globa
Slide 3: Our three digital pillars contribute to our 300 bps margin target
DIGITAL TRANSFORMATION Our three digital pillars contribute to our 300 bps margin target End-to-end experience for Real-time insights and Step change in shared service our customers advanced analytics optimizers center efficiency Key levers Key levers Key levers − Additional (service) revenues − Mor
Slide 4: A suite of digital products that offer an end-to-end experience for our customers
A suite of digital products that offer an end-to-end experience for our customers driving our revenues while reducing cost of service
Slide 5: HConnect: Providing superior customer interaction
DIGITAL TRANSFORMATION Connect: Providing superior customer interaction Where are we now? Which benefits do we see already? − Scale Pilot experience from Australia in last 6 months 20% of global sales volume covered to date − AUD 20 m additional revenues − Capabilities − 10% reduction in call volume
Slide 6: Going live end of 2020: Customers manage deliveries with immediate and automated response
Going live end of 2020: Customers manage deliveries with immediate and automated response Example of last truck adjustments – advantages: − Reduces material waste − Solves recycling issue in many urban sites − Saves our customers money − Reduces calls to our customer service centers − Reduces number
Slide 7: Products enabling real-time insights, immediate remote support and advanced analytics optimizers
Products enabling real-time insights, immediate remote support and advanced analytics optimizers
Slide 8: HProduce: Driving standardization and efficiency in production
DIGITAL TRANSFORMATION Produce: Driving standardization and efficiency in production Where are we now? Which benefits do we see already? − Scale – Remote RMC batching in Indonesia ~60% of AGG/RMC plants with access to efficient Reduced 60 FTE, improved asset productivity, digital tools product quali
Slide 9: HProduce: Improving cost base and customer service
DIGITAL TRANSFORMATION Produce: Improving cost base and customer service Example: Batch Control Center in Indonesia − Consolidating batching, transport, dispatch, call center and quality control in one central location − Increasing trucking fleet efficiency and on-time delivery through real-time coo
Slide 10: Building the next generation Shared Service Center (SSC)
Building the next generation Shared Service Center (SSC) unlocking a step change in efficiency
Slide 11: Service: Targeting efficiency gains in our Shared Service Centers
DIGITAL TRANSFORMATION Service: Targeting efficiency gains in our Shared Service Centers (SSC) Where are we now? Which benefits do we see already? − Scale – Accounts-payables pilot all HC countries First activities moved from higher to lower cost SSC locations within WSE region − Capabilities Highly
Slide 12: Initiatives: a significant contribution to our 300 bps margin target
DIGITAL TRANSFORMATION Initiatives: a significant contribution to our 300 bps margin target Our ambition: Our ambition: Our ambition: Most widely used customer Transfer our best-in-class Cost leadership in experience based on real-time production management back-office administration insights and hi
Slide 13: Key messages: first industrial tech company in the sector
1. We aim to be be the first industrial tech company in the sector 2. Our three digital pillars HConnect, HProduce and HService will contribute significantly to our Group margin target 3. Our integrated HConnect digital products focus on superior customer interaction with the aim to cover >75% of gl
Slide 14: Disclaimer
Disclaimer Unless otherwise indicated, the financial information provided herein has been prepared credit business and, in particular, additional uncertainties arising out of the subprime, under International Financial Reporting Standards (IFRS). financial market and liquidity crises; the outcome of