Slide 1: Sustainability 2022 Fact Sheet
Sustainability 2022 FACT SHEET lufthansagroup.com lufthansagroup.com/en/responsibility
Slide 2: Dear Readers
Dear Readers, 2022 was a very successful financial year for the Lufthansa and use of sustainable aviation fuels and working with partners that ensure a healthy work-life balance. Corporate citizenship is Group, at least from an economic point of view. After the on innovative technologies to reduce C
Slide 3: At a glance
At a glance PERSONNEL DATA 2022 2021 Change ENVIRONMENTAL DATA2, 3 2022 2021 Change Average number of employees during the year 106,886 107,643 –1.0 % Resource consumption Employees (as of 31 Dec) 109,509 105,290 +4.0 % Fuel consumption ⁷ Tonnes 7,284,584 4,324,746 +68.4 % of which in Germany 59,295
Slide 4: Sustainability reporting and material aspects
The Lufthansa Group is committed to providing transparent and comprehensive sustainability reporting. Sustainable and responsible corporate conduct is an reports accordingly. The Lufthansa Group also reports MATERIAL SUSTAINABILITY ASPECTS IN THE LUFTHANSA GROUP integral part of the Lufthansa Group’
Slide 5: Relevant Sustainable Development Goals and values
C26 C26 RELEVANT SUSTAINABLE RELEVANT SUSTAINABLE DEVELOPMENT DEVELOPMENT GOALS GOALS (SDG) (SDG) C26 C26 RELEVANT RELEVANT SUSTAINABLE SUSTAINABLE DEVELOPMENT DEVELOPMENT GOALS GOALS (SDG) (SDG) C26 OF OF LUFTHANSA RELEVANT GROUP SUSTAINABLE LUFTHANSA GROUP DEVELOPMENT GOALS (SDG) OF OF LUFTHANSA G
Slide 6: Strategy: Positioning as leading European airline group
Strategy Positioning as leading European airline group The Lufthansa Group is one of the largest airlines worldwide and products and increase efficiency. Corporate responsibility and the leading European airline group. In this role, the Lufthansa identity are put into practice locally and supported
Slide 7: External ratings
External ratings Prerequisites for a good rating Materiality: Consideration of the material ESG factors for the Company’s business and sector that may affect the Company’s financial performance and sustainability over the long term. Data quality: Accurate and reliable ESG data that is collected and
Slide 8: Climate action goals
Climate action goals Ambitious Lufthansa Group climate action goals The Lufthansa Group has set ambitious climate protection goals. It aims to cut its net carbon emissions from flight operations in half by 2030 compared to 2019, and to achieve CO₂ carbon neutrality by 2050. As an additional goal, th
Slide 9: Update on levers for achieving climate goals
Update on levers for achieving climate goals – 2022 highlights Fleet modernisation Sustainable Aviation Fuels ▪ 24 new entry aircraft including modern and more 43,900 t fossil CO₂ saved through the use efficient aircraft models Airbus A320neo, A321neo, of sustainable aviation fuel (2022) A350-900, B
Slide 10: Science-based Targets
Science-based Targets The Paris Agreement On 12 December 2015, 196 countries and the EU adopted the first legally binding interna- tional agreement to slow climate change and mitigate its impacts under the United Nations Framework Convention on Climate Change (UNFCCC) in Paris. The goal of the agree
Slide 11: Absolute fuel consumption
Absolute fuel consumption FUEL CONSUMPTION1, 2 Although the first half of the year in particular was still occa- in tonnes 7,284,584 sionally marked by significant travel restrictions and uncertain- ties in the air travel market, demand in the full 2022 year saw a significant increase in demand comp
Slide 12: Specific fuel consumption
Specific fuel consumption SPECIFIC FUEL CONSUMPTION SPECIFIC FUEL CONSUMPTION PASSENGER TRANSPORTATION1, 2 LUFTHANSA GROUP PASSENGER TRANSPORT IN COMPARISON1, 2 in litres/100 passenger-kilometres (l/100 pkm) 3.59 in litres/100 pkm 2022 2021 Change in % Group fleet 3.59 4.05 –11.5 % 2022 Lufthansa 3.
Slide 13: Specific fuel consumption of the passenger airlines
Specific fuel consumption of the passenger airlines SPECIFIC FUEL CONSUMPTION SPECIFIC FUEL CONSUMPTION SPECIFIC FUEL CONSUMPTION PASSENGER TRANSPORTATION1, 2 LUFTHANSA AIRLINES PASSENGER TRANSPORTATION1, 2 SWISS PASSENGER TRANSPORTATION1, 2 AUSTRIAN AIRLINES in litres/100 passenger-kilometres (l/10
Slide 14: Decoupling of fuel and transport
Decoupling of fuel and transport Improving efficiency by decoupling transport DECOUPLING OF TRANSPORT PERFORMANCE AND FUEL CONSUMPTION1, 2, 3, 4 SINCE 1991 performance and fuel consumption % Despite increasing its transport performance, the Lufthansa 500 Group has implemented numerous measures over
Slide 15: Hydrogen – future energy source for aviation?
Hydrogen – future energy source for aviation? In the A320 Hydrogen Aviation Lab in Hamburg, extensive mainte- nance and ground processes connected to hydrogen technology The aviation sector needs alternative energy are being designed and tested with the stakeholders. These process- sources that will
Slide 16: Emissions
Emissions Absolute emissions1 Specific CO₂ emissions1 EMISSIONS2 2022 PASSENGER TRANSPORTATION 2022 CARGO TRANSPORT3 2022 in tonnes CO₂ Emissions CO₂ emissions Passengers ±PY Cargo3 ±PY Total ±PY in kilogrammes/100 passenger-kilometres (kg/100 pkm) 9.00 in kilogrammes/cargo tonne-kilometre (kg/tkm)
Slide 17: Specific fuel consumption and CO₂ emissions
Specific fuel consumption and CO₂ emissions SPECIFIC FUEL CONSUMPTION AND SPECIFIC SHARE OF FUEL CONSUMPTION BY TRAFFIC AREAS1 2022 CO₂ EMISSIONS IN THE LUFTHANSA GROUP1 2022 Specific fuel consumption in litres/100 passenger-kilometres (l/100 pkm) Specific CO₂ emissions in kilogrammes/100 passenger-
Slide 18: Specific fuel consumption and CO₂ emissions
Specific fuel consumption and CO₂ emissions SPECIFIC FUEL CONSUMPTION AND SPECIFIC SHARE OF FUEL CONSUMPTION BY TRAFFIC AREAS 2022 CO₂ EMISSIONS 1 2022 Specific fuel consumption in litres/100 passenger-kilometres (l/100 pkm) Specific CO₂ emissions in kilogrammes/100 passenger-kilometres (kg/100 pkm)
Slide 19: Political engagement: Shaping fair international competition
Political engagement Shaping fair international competition The Lufthansa Group is committed to fair and equal competition. For this reason, we are campaigning in our home markets and with the EU for an amendment to the “Fit for 55” legislation in order to maintain the compet- itiveness of EU airlin
Slide 20: Specific further emissions by passenger and cargo traffic
Specific further emissions broken down by passenger and cargo traffic NOX emissions NOX emissions in grammes/100 passenger-kilometres (g/100 pkm) 40.7 in grammes/cargo tonne-kilometre (g/tkm) 3.5 2022 2022 2021 46.5 2021 3.5 2020 51.6 2020 3.4 2019 46.0 2019 3.5 2018 45.8 2018 3.4 CO emissions CO em
Slide 21: Carbon footprint
Carbon footprint DIRECT AND INDIRECT CO₂ EMISSIONS DIRECT AND INDIRECT CO₂ EMISSIONS OF THE LUFTHANSA GROUP IN COMPARISON1 OF THE LUFTHANSA GROUP 2022 in tonnes CO₂-eq 2022 2021 2020 SCOPE 2 Scope 1 23,210,476 13,823,320 11,509,756 Carbon footprint – Scope 3 emissions 71.9 % 74.2 % 76.0 % 0.4 % Scop
Slide 22: Methodology and verification statement Scope 1–3
Methodology for calculating absolute and Verification statement specific consumption and emissions Scope 1–3 Kerosene in absolute terms Specific consumption and emission values Kerosene consumption is calculated on the Calculating specific consumption and emis- basis of actual flight operations (i.e
Slide 23: Waste management
Waste management Measures along the waste hierarchy The basis for action for increasingly circular waste management is the EU waste hierarchy “Reduce – Reuse – Examples from 2022 Recycle – Recover – Replace”. The Lufthansa Group has already Reduce applied a wide range of measures Reduction of single
Slide 24: Customer satisfaction
Customer satisfaction The Net Promoter Score (NPS) is based on cutsomers’ willing- ness to recommend the company and is the leading indicator of customer satisfaction among the Lufthansa Group’s Passenger pandemic, as well as the operational difficulties during the summer months. For customers, this
Slide 25: Customer satisfaction: Departure punctuality
Customer satisfaction 66 % Departure punctuality Operational stability – a complex system Annual average departure punctuality was 15.3 percentage Prior to a flight, many steps are required to ensure reliable points lower than in the previous year. Results were negatively flight operations. For exam
Slide 26: Active noise abatement
Active noise abatement Highlights 2022 ▪ Additions to the fleet with state-of- the-art aircraft such as the Airbus A321neo and Boeing 787-9 – older and louder aircraft have left the fleet A strong region ▪ New research project in co- operation with the German 99.4 % Aerospace Center on noise reducti
Slide 27: Employee numbers
Employee numbers With their know-how and wide-ranging talents, the employees TOTAL HEADCOUNT1 DISTRIBUTION OF EMPLOYEES1 of the Lufthansa Group are a key factor in its commercial suc- Lufthansa Group, employees as of 31 Dec 109,509 Lufthansa Group, employees as of 31 Dec cess. They embody the aspira
Slide 28: Employer attractiveness
Employer attractiveness A satisfying work-life balance, a holistic approach regarding ness as an employer. It measures the extent to which employees ENGAGEMENT-INDEX4 equal opportunity and all dimensions of diversity, and intensive identify with the Company, as well as their commitment and talent ma
Slide 29: Employer value proposition
Employer value proposition The Employer Value Propo- sition (EVP) – the value proposition of an employer What What makes to its potential employees – talents EVP the Lufthansa results from the intersection want Group stand out of what the target group wants and what makes that company unique. New va
Slide 30: Employer attractiveness
Employer attractiveness EMPLOYEES ON PARENTAL LEAVE (OUTSIDE GERMANY)1 Lufthansa Group, employees as of 31 Dec Female employees 2022 80.1 % Making work more flexible – “cross-border work”: 705 2021 80.5 % Increased flexibility for employees improves the work-life 769 balance. Flexibility is particul
Slide 31: Diversity and equal opportunity
Diversity and equal opportunity Share of women in leadership to be increased SHARE OF WOMEN IN MANAGEMENT4 The success of the Lufthansa Group depends to a great extent on at least 25 % women across all management levels by 2025 and Lufthansa Group, in percent as of 31 Dec the varying skills, perspec
Slide 32: Diversity and equal opportunity
Diversity and equal opportunity 4.3 % AVERAGE AGE1 Lufthansa Group, in years as of 31 Dec Male employees Total Female employees Inclusion rate3 45 177 Employees in the 40 Lufthansa Group have 42.1 42.0 42.6 43.4 43.1 various nationalities2 41.5 41.6 42.4 43.2 42.9 Employees 40.8 41.2 42.1 43.0 42.6
Slide 33: Employee programmes with a focus on sustainability
Employee programmes with a focus on sustainability “Transformation capability” Sustainability is one of the major issues affecting the aviation industry. The Lufthansa Group is also faced with the challenge of making every aspect of the company responsible and more sustainable. For this approach to
Slide 34: Health and safety at work
Health and safety at work HEALTH INDEX1 Lufthansa Group, in percent 2022 Other highlights 2022 2 ▪ Recertification in accordance with ISO 9001:2015 2.4 2.3 2.2 2.3 2.4 The entire Medical Services department, including 2018 2019 2020 2021 2022 Psychosocial Counselling and Passenger Medical Care, is c
Slide 35: "help alliance" project work
“help alliance” project work Example project 1 – Protected Highlights 2022 learning, Dehradun, India 55 > 1,900 Together with a local partner organisation, in 2022 help alliance opened a new refuge supported young people were for 200 girls who have been projects given access to rejected by their par
Slide 36: Glossary
Glossary CO₂ equivalent (CO₂-eq) Freight tonne-kilometres (FTKO/FTKT) Unit of measurement used to assess the impact of greenhouse Airlines distinguish between freight performance offered new aircraft with a maximum take-off weight of more than 55 gas emissions on climate change. There are several ty
Slide 37: Glossary
Glossary Passenger tonne-kilometres (PTKT) Tonne-kilometres (TKT) Measure for transport performance in passenger traffic (number Measure of transport performance (payload multiplied by of passengers multiplied by passenger weight and distance distance). In calculating payloads, passengers are taken
Slide 38: Credits Contacts
Credits Contacts Published by Photos Claudia Hügel Deutsche Lufthansa AG Title: L aird Kay; +49 69 696 54050 Venloer Str. 151–153 Jens Görlich Deutsche Lufthansa AG 50672 Köln P. 02: Oliver Rösler ESG Group Reporting P. 07: Getty Images, 901548968 Lufthansa Aviation Center Entered in the Commercial