Slide 1: Our name is our promise: 2009 Annual and Special Meeting
Our name is our promise 2009 Annual and Special Meeting of Shareholders May 13th, 2009 Art Gallery of Ontario Toronto, Canada
Slide 2: Reception of Financial Statements
Reception of Financial Statements
Slide 3: Appointment of Auditor
Appointment of Auditor [intact] =
Slide 4: Election of Directors
Election of Directors [intact] =
Slide 5: Director nominees
Charles Yves Paul Brindamour Brouillette Cantor Marcel Robert W. Claude Côté Crispin Dussault
Slide 6: Director nominees
Ivan E.H. Eileen Robert Duvar Mercier Normand Louise Stephen G. Carol Roy Snyder Stephenson
Slide 7: Election of Directors
Election of Directors [intact] =
Slide 8: Special Resolution
Special Resolution Name change from ING Canada Inc. to Intact Financial Corporation / Intact Corporation financière
Slide 9: Special Resolution
Special Resolution Deletion from authorized capital of the Special Share
Slide 10: Chairman's Report
Chairman’s Report Claude Dussault
Slide 11: President and CEO's Report
President and CEO’s Report Charles Brindamour
Slide 12: Our new name is Intact
Our new name is Intact Helping customers get back on track. It's what we do. It’s why our new name says so. [intact] =
Slide 13: Rebranding our customer-facing elements
Rebranding our customer-facing elements
Slide 14: Industry underwriting profitability is declining
Industry underwriting profitability is declining Combined ratio 115% 110% 105% 100% 95% 90% 85% 80% 75% 1998 2000 2002 2004 2006 2008 Industry
Slide 15: Our underwriting results continue to outperform the industry
Our underwriting results continue to outperform the industry Combined ratio 115% 110% 105% 100% 95% 90% 85% 80% 75% 1998 2000 2002 2004 2006 2008 IIC Industry
Slide 16: Our capital position is strong
Our capital position is strong • More than $425 million in Quarterly dividend excess capital, no debt and MCT ratio of 205% at the 14.8% 3.2% 0.4 8.0% end of 2008 0.3 53.8% $0.270 $0.310 $0.320 $0.250 0.3 • Repurchase of 4.6 million 0.2 $0.1625 shares through our NCIB 0.2 0.1 • Continued history of
Slide 17: Our business is resilient in a challenging economy
Our business is resilient in a challenging economy • The Canadian P&C ROE correlation to GDP growth insurance industry is over 20 years relatively less affected by the vagaries of the current 35% 30% 32.2% 29.8% TSX Composite 26.2% TSX Financials Index economy 25% Lifecos 20% P&C Insurance • The ind
Slide 18: Auto insurance review in Ontario
Auto insurance review in Ontario • Continued deterioration of industry results in Ontario auto insurance • Five-Year Review of Automobile Insurance is underway • Ontario government’s consultation process is ongoing
Slide 19: Our Home insurance improvement plan is robust
Our Home insurance improvement plan is robust • Better segmentation of risks • Re-assessment of the insured amounts • Review of the product design • An enhanced claims process • Incentives to homeowners to prevent potential water damage
Slide 20: Our strong operating platform
Our strong operating platform • The largest provider of auto, home and business insurance in Canada • An approximate 11% market share • We distribute insurance under Intact Insurance and Grey Power, and direct-to-consumers through belairdirect
Slide 21: Our objectives are ambitious
Our objectives are ambitious Outperform the industry average return on equity by at least five percentage points every year Grow operating profit per share by 10% annually over time
Slide 22: Our objectives are ambitious
Our objectives are ambitious Outperform the industry average return on equity by at least five percentage points every year Grow operating profit per share by 10% annually over time Increase customer satisfaction index to place us among the top 10% of Canadian financial institutions Improve employee
Slide 23: In conclusion
In conclusion • We are providing peace of mind and confidence to customers • We are well-positioned on all fronts – operationally, financially and strategically • On our journey we will take full advantage of our solid operating platform, excess capital and our strong team
Slide 24: President and CEO's Report
President and CEO’s Report Charles Brindamour
Slide 25: Questions
Questions [intact] =
Slide 26: Our name is our promise: 2009 Annual and Special Meeting
Our name is our promise 2009 Annual and Special Meeting of Shareholders May 13th, 2009 Art Gallery of Ontario Toronto, Canada