Crawford & Company · NYSE:CRD.A

Crawford & — Q2 2017 Earnings Presentation

25 slides from Crawford &'s earnings presentation, Aug 9, 2017

  1. Slide 1: Second Quarter 2017 Earnings Conference Call

    August 9, 2017 Second Quarter 2017 Earnings Conference Call

  2. Slide 2: Forward-Looking Statements

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 2 • Forward-Looking Statements —This presentation contains forward-looking statements, including statements about the expected future

  3. Slide 3: Global Business Services Leader

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 3 GLOBAL BUSINESS SERVICES LEADER • The world's largest publicly listed independent provider of global claims management solutions •

  4. Slide 4: Today's Agenda

    ////////////////////////////////////////////////////////////////////////// TODAY'S AGENDA --- Welcome and Opening Comments --- Second Quarter 2017 Financial Review --- 2017 Reaffirmed Guidance and Strategic Initiatives

  5. Slide 5: Second Quarter 2017 Business Summary

    5 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// SECOND QUARTER 2017 BUSINESS SUMMARY (1) See Appendix for non-GAAP explanation and reconciliation Quarter Ended June 30, June 30, ($ in millions, exce

  6. Slide 6: Second Quarter 2017 Business Highlights

    6 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// SECOND QUARTER 2017 BUSINESS HIGHLIGHTS • Reduced expense structure to streamline administrative and operational functions and fund investments in sal

  7. Slide 7: Second Quarter 2017 Financial Review

    ////////////////////////////////////////////////////////////////////////// SECOND QUARTER 2017 Financial Review

  8. Slide 8: Consolidated Income Statement

    8 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Unaudited ($ in thousands, except per share amounts) Three Months Ended June 30, 2017 2016 % Change Revenues Before Reimbursements $ 269,247 $ 282,343

  9. Slide 9: U.S. Services Segment Highlights

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 9 2Q 2017 2Q 2016 $25 $20 $15 $10 $5 $0 Claims Ops Tech Svcs CAT Cont. Conn. WGL 2Q 2017 2Q 2016 60 40 20 0 Claims Ops Tech Svcs CAT

  10. Slide 10: International Segment Highlights

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 10 2Q 2017 2Q 2016 $50 $40 $30 $20 $10 $0 U.K. Canada Asia-Pacific Europe and ROW Revenues by Geographic Region ($ in millions) Opera

  11. Slide 11: Broadspire Segment Highlights

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 11 2Q 2017 2Q 2016 60 45 30 15 0 Workers' Compensation Casualty Medical Management, Disability and Other 2Q 2017 2Q 2016 $45 $30 $15

  12. Slide 12: Garden City Group Segment Highlights

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 12 2Q 2017 2Q 2016 $125 $100 $75 $50 $25 $0 76 94 Backlog ($ in millions) Operating Results (2Q 2017 v. 2Q 2016) • Revenues of $19.7

  13. Slide 13: Balance Sheet

    13 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Unaudited ($ in thousands) June 30, 2017 December 31, 2016 Change Cash and cash equivalents $ 59,962 $ 81,569 $ (21,607) Accounts receivable, net 168

  14. Slide 14: Operating and Free Cash Flow

    14 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Unaudited ($ in thousands) 2017 2016 Variance Net Income Attributable to Shareholders of Crawford & Company $ 17,865 $ 17,257 $ 608 Depreciation and

  15. Slide 15: 2017 Share Repurchases

    15 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 2017 SHARE REPURCHASES • During the second quarter 2017, Crawford repurchased 356,320 shares of CRD-A for an average price of $8.42 per share, and 48

  16. Slide 16: 2017 Reaffirmed Guidance

    16 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Crawford & Company is reaffirming its guidance for 2017 as follows: YEAR ENDING DECEMBER 31, 2017 Low End High End Consolidated revenues before reimb

  17. Slide 17: 2017 Strategic Initiatives

    17 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 2017 STRATEGIC INITIATIVES • Having a strong financial foundation Ø Implement cost reduction initiatives to drive margin expansion • Building an entr

  18. Slide 18: Appendix Second Quarter 2017

    ////////////////////////////////////////////////////////////////////////// Appendix SECOND QUARTER 2017

  19. Slide 19: Non-GAAP Measures and Reimbursements

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 19 Measurements of financial performance not calculated in accordance with GAAP should be considered as supplements to, and not subst

  20. Slide 20: Adjusted EBITDA and Adjusted Net Income

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 20 Adjusted EBITDA Adjusted EBITDA is used by management to evaluate, assess and benchmark our operational results and the Company be

  21. Slide 21: Reconciliation of Revenues and Operating Earnings

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 21 Quarter Ended Quarter Ended Full Year June 30, June 30, Guidance Unaudited ($ in thousands) 2017 2016 2017 * Revenues Before Reimb

  22. Slide 22: Reconciliation of Non-GAAP Items: Adjusted EBITDA

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 22 RECONCILIATION OF NON-GAAP ITEMS (continued) Adjusted EBITDA Quarter Ended Full Year June 30, June 30, Guidance Unaudited ($ in th

  23. Slide 23: Reconciliation of Non-GAAP Items: Net Debt

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 23 RECONCILIATION OF NON-GAAP ITEMS (continued) Net Debt June 30, December 31, Unaudited ($ in thousands) 2017 2016 Net Debt Short-te

  24. Slide 24: Reconciliation: Adjusted Net Income and Diluted EPS

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 24 RECONCILIATION OF NON-GAAP ITEMS (continued) Non-GAAP Adjusted Net Income and Diluted Earnings Per Share Three Months Ended June 3

  25. Slide 25: Reconciliation: Full Year Guidance Adjusted Net Income

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 25 RECONCILIATION OF NON-GAAP ITEMS (continued) Non-GAAP Adjusted Net Income and Diluted Earnings Per Share *Full Year Guidance 2017

Crawford & — Q2 2017 Earnings Presentation on 6ix