Keycorp · NYSE:KEY
Keycorp — BancAnalysts Association of Boston Conference 2025
9 slides from Keycorp's conference presentation, Nov 6, 2025
Slide 1: KeyCorp BancAnalysts Association of Boston Conference
KeyCorp BancAnalysts Association of Boston Conference November 6, 2025 Victor Alexander Head of the Consumer Bank
Slide 2: Strong Consumer Banking Foundation
Strong Consumer Banking Foundation Supporting Our Clients through a Broad Relationship-Based Approach Retail & Business Banking High Growth Dense ~2MM+ Households Western Markets Eastern Markets ~2x higher population Comprise ~65% of Key’s ~250k+ Business Clients growth(1), with younger Relationship
Slide 3: The Value of Consumer Banking to Key
The Value of Consumer Banking to Key Quality Funding Base Valuable, Recurring Fees Strong Credit Performance(1) As of 3Q25 Consumer NCO Ratio 0.57% 0.58% 0.49% 0.48% Lowest cost 0.35% ~$88Bn Most granular ~$1Bn 0.30% Total 2025E Consumer Consumer Fees 0.29% Deposits Highest liquidity 0.27% 0.27% val
Slide 4: Consumer Bank: Then and Now
Consumer Bank: Then and Now More Focused Approach Delivers a Stronger Consumer Bank 2019 Now Relationship Household Growth(1) <1.0% ~3.0% Total AUM Sales(2) $5.3Bn $11.4Bn (+115%) #22 4.3 #11 4.7 Client Satisfaction and Experience(3) JD Power App Store JD Power App Store Ranking Rating Ranking Ratin
Slide 5: Strategy Grounded in a Relationship Focus
Strategy Grounded in a Relationship Focus Relationship Households are Valuable for our Clients… and Key Relationship Households vs. Large, Solid Foundation Recent Trends Non-Relationship Households Better Financials for Key 4x 3x Higher Revenue Credit Quality ~80% 22% 1/6th Attrition Better Client R
Slide 6: Consumer Bank: Wealth Management
Consumer Bank: Wealth Management Competitively Positioned Business Serving across the Wealth Continuum Noninterest Income Contribution Wealth Management Client Continuum 3Q25 TTM(1) Key Private Client Key Private Bank Service Charges on $250K – $2MM $2MM+ Deposit Accounts Corporate Other Serving Mas
Slide 7: Consumer Bank: Wealth Management
Consumer Bank: Wealth Management Demonstrated Progress and Momentum to Scale in Wealth Underlying Momentum in AUM Build on Mass Affluent Momentum Record AUM $100Bn $68Bn $41Bn Invest in Talent and Employee Development 2019 3Q25 x (1) By 2030 Mass Affluent Wealth Banker Grow and Deepen Relationships
Slide 8: Consumer Bank is Focused Forward
Consumer Bank is Focused Forward Executing on Our Relationship-Driven Strategy Relationship Household Growth Stable, Recurring Fees Continuous Improvement Enhancing the client experience Grow Relationship Households Reach $100Bn of AUM through investments in people, by ~3% annually by 2030(1) proces
Slide 9: Forward-looking Statements and Additional Information
Forward-looking Statements and Additional Information This communication contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 including, but not limited to, KeyCorp’s expectations or predictions of future financial or business performance or
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