Flight Centre Travel Group Limited · ASX:FLT
Flight Centre Travel — Morgans Conference 2014
14 slides from Flight Centre Travel's conference presentation, Oct 8, 2014
Slide 1: Morgans Conference Presentation by Colin Bowman
For personal use only MORGANS CONFERENCE PRESENTATION BY COLIN BOWMAN OCTOBER 8, 2014
Slide 2: Corporate Travel 101
For personal use only CORPORATE TRAVEL 101 • Overview of FLT’s corporate business • Brand diversity – a key point of difference • FCm Travel Solutions – a global network • Corporate Traveller • New developments & unique products • Market conditions & opportunities • Questions
Slide 3: An Overview
For personal use only AN OVERVIEW • Almost 500 corporate travel teams/businesses in 11 countries • FY14 turnover of $4.8b (about 31% of FLT’s global sales) • Australia’s Australia s largest corporate travel manager (estimated 20- 25% market share) • About 390 BDMs in place globally to win accounts •
Slide 4: Corporate Brand Diversity
For personal use only CORPORATE BRAND DIVERSITY
Slide 5: Diversity: A Key Point of Difference
For personal use only DIVERSITY: A KEY POINT OF DIFFERENCE
Slide 6: The Global FCm Network
For personal use only THE GLOBAL FCm NETWORK • Started by FLT in 2004 – just celebrated 10th birthday • Now extends to 90 countries (equity-owned businesses & licensees) • Network allows FCm to compete for large national, regional and multi- national accounts • Award-winning business – world’s leadi
Slide 7: FCm's Value Proposition
For personal use only FCm’s VALUE PROPOSITION • A real person – never a call centre • Global reach – we do business where you do business • We customize – one size doesn’t fit all • We negotiate – the right deals • We guarantee – if we say it, we do it
Slide 8: Corporate Traveller
For personal use only CORPORATE TRAVELLER • Started by FLT in 1993 – just celebrated 20th birthday • SME focus – often competes for unmanaged business or with boutiques • Strong CVPs built around: – Local, personalised service 24/7 – Money-saving guarantee – Choice Ch i off paymentt options ti – Con
Slide 9: New Developments
For personal use only NEW DEVELOPMENTS • Customer tracking & security – New TRM (Travel Risk Management) tool to bolster existing FCm Secure product • Enhanced online booking tools – Relationships in place with Serko (Asia/Pac), Concur (USA) and KDS (Europe/UK) • Better reporting – Clientbank Connec
Slide 10: New Developments
For personal use only NEW DEVELOPMENTS • Unique products – SmartFLY launched to support SmartSTAY and other “Smart” products d t • Network expansion – FCm Ireland acquisition (April 2014) – Organic expansion into Abu Dhabi • Travel Hubs – evolution to Business Travel Retailer – Work place transforma
Slide 11: Unique Products
For personal use only UNIQUE PRODUCTS
Slide 12: Market Conditions
For personal use only MARKET CONDITIONS • Corporate travel trading conditions generally solid • Some “down-trading” in Australia during past 18 months, but business continues to grow (good client retention and new account wins) • Downturn that followed Federal Budget in May 2014 has had a greater im
Slide 13: Gaining Scale in Key Markets
For personal use only GAINING SCALE IN KEY MARKETS • US corporate now FLT’s largest business by sales outside Australia and on track to turn over more than $1b during FY15 • Rapid growth in world’s largest corporate market ($200b+ $ per year) • 17 cityy presence p and opening p g in Silicon Valley,
Slide 14: End of Presentation
For personal use only END OF PRESENTATION Questions?