Conduent Incorporated · NASDAQ:CNDT
Conduent — Investor Presentation (April 2021)
20 slides from Conduent's investor presentation, April 2021
Slide 1: Conduent Overview for Analysts & Advisors
Conduent Overview For Analysts & Advisors April 2021
Slide 2: Purpose
Purpose Through our dedicated associates, we deliver mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them. 2
Slide 3: An Essential Partner to Our Clients
An Essential Partner to Our Clients Customer Experience Business Process Healthcare Solutions Our The Millions of Clients People Who Count on Them Exceptional Mission-critical Outcomes Improved End User Services & Solutions Experiences Efficiencies Streamlined & Effective Cost Savings Simple & Satis
Slide 4: Who We Are
Who We Are Among the Largest Diversified Business Process Companies in the Market Business Process Healthcare Customer Experience Transportation Payment & Eligibility Solutions Solutions Management Solutions Solutions Transforming business Providing administration, Delivering omnichannel Advancing m
Slide 5: Driving Exceptional Outcomes for Clients
Driving Exceptional Outcomes for Clients Over 50% $16B $10.5B cost savings by in savings In child support payments Transforming traditional From more precise processed more efficiently communications into digital analysis of 25 million each year interactions medical bills Over Over Up to 40% $9.7B 4
Slide 6: And the Millions of People Who Count on Them
And the Millions of People Who Count on Them 25M 200M 10M 8.7M 230M cardholders with contact center global employees, traveler insured patients modern digital interactions participants and transactions in the U.S. payment solutions each year retirees supported through electronic (3/4 of all insured)
Slide 7: Diversified Business Process Services & Solutions
Diversified Business Process Services & Solutions Customer Experience Management Healthcare Customer Multichannel Payer Pharma & Government Provider Contact Services Communications Life Sciences Health Services Business Process Solutions Payments & Eligibility Payments Child Eligibility and Federal
Slide 8: Mission-critical Services and Solutions: Healthcare Solutions
Mission-critical Services and Solutions Healthcare Solutions On behalf of the healthcare industry, we deliver mission- critical administration, clinical support and medical management solutions across the healthcare system to reduce costs, increase compliance, and enhance utilization, while improvin
Slide 9: Healthcare Solutions
Healthcare Solutions Pharma & Government Payer Provider Health Services Life Sciences • Member Engagement • Midas Health Analytics • Patient Access • Health Services – • Eligibility & • Clinical & Quality Solutions Medicaid Authorizations Management • Patient & Provider • Pharmacy Benefits Mgmt • Co
Slide 10: Mission-critical Services and Solutions: Customer Experience Management
Mission-critical Services and Solutions Customer Experience Management On behalf of businesses and governments, we deliver mission-critical omnichannel customer experience management services and solutions, both human and digital, throughout the entire customer life cycle, ensuring personalized, emp
Slide 11: Customer Experience Management Solutions
Customer Experience Management Solutions Customer Multichannel Customer CX Analytics Contact Services Communications Engagement Platform • Customer Care • Customer • Customer Data • Call Analytics Communications Platform • Sales • Data Analytics Management (CCM) • Retention • Customer Journey • Mult
Slide 12: Mission-critical Services and Solutions: Business Process Solutions
Mission-critical Services Achieving 99% and Solutions document-to-digital Business Process Solutions processing accuracy On behalf of businesses and governments, we transform business processes by automating and streamlining mission- critical operations through our deep industry experience and the l
Slide 13: Business Process Solutions
Business Process Solutions Document Finance, Legal, Management Casualty Claims HR & Learning Financial Industry Accounting Compliance and Automation Solutions Solutions Solutions and Procurement and Analytics • Document Imaging • F&A Document • eDiscovery Services • Medical Bill Review • HR & Payrol
Slide 14: Mission-critical Services and Solutions: Transportation
Mission-critical Services and Solutions Transportation On behalf of government agencies and authorities in the Processing $11.5B a year transportation industry, we deliver mission-critical mobility and payment solutions that improve automation, interoperability, and decision-making to streamline ope
Slide 15: Transportation Solutions
Transportation Solutions Curbside Management Public Safety Road Usage Charging Transit • Citation & Permit Administration • Photo Enforcement • Tolling • Fare Collection • Enforcement • Data Analytics • Urban Congestion Management • Intelligent Mobility • Asset & Resource Management • Violations Pro
Slide 16: Mission-critical Services and Solutions: Payment and Eligibility (Government)
Mission-critical Services and Solutions Payment and Eligibility Solutions (Government) On behalf of federal, state and local governments, we deliver mission-critical services and solutions that reduce costs, increase program participation, and improve compliance for agencies while providing intuitiv
Slide 17: Payment and Eligibility Solutions (Government)
Payment and Eligibility Solutions (Government) Payments Child Support Eligibility and Federal & State Solutions Services Enrollment Services • Card Solutions – • State Disbursement Unit • Eligibility Application • Labor, Workforce & General Closed Loop (SDU) Solutions Processing Government Solutio
Slide 18: Embedded in the Operations of Marquee Clients
Embedded in the Operations of Marquee Clients 17 of Top 20 4 of Top 5 43 9 of Top 10 U.S. health plans aerospace firms of 50 states U.S. banks 47% 6 of Top 10 1/3 Fortune 100 45% of U.S. hospitals automakers companies use Conduent of SNAP payments HR Services 80% of Fortune 100 companies are Conduen
Slide 19: Delivering at Scale
Delivering at Scale Healthcare Business Process Transportation Solutions 75% of insured patients in the U.S. 8.7 million 50% Bill review for tolling transactions daily 50 million of worker’s comp medical bills 48% market share in U.S. parking invoices processed annually Payments and Eligibility Cust
Slide 20: © 2021 Conduent, Inc. All rights reserved
© 2021 Conduent, Inc. All rights reserved. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.