Ehealth, Inc. · NASDAQ:EHTH
Ehealth — Q2 2021 Earnings Presentation
16 slides from Ehealth's earnings presentation, Jul 29, 2021
Slide 1: Q2 2021 Financial Results Conference Call Slides
Q2 2021 Financial Results Conference Call Slides July 29, 2021
Slide 2: Safe Harbor Statement
Safe Harbor Statement Forward-Looking Statements This presentation includes forward-looking statements within the meaning of the federal securities laws. Forward-looking statements generally relate to future events or our future financial or operating performance. Forward-looking statements in this
Slide 3: eHealth Q2 2021 Highlights
eHealth Q2 2021 Highlights Medicare Advantage Q2 2021 revenue grew 9% to Estimated total commission enrollment growth $96.6MM compared to Q2 2020; Q2 generating Medicare membership exceeded our 2021 GAAP net loss of $(18.4)MM of 877K grew 22% expectations Adjusted EBITDA(1) loss of 38% of Medicare m
Slide 4: Revenue
Q2 2021 Revenue Revenue Continue to achieve strong year-over-year growth in new Medicare enrollments despite the Revenue ($MM) tough comparison with the COVID-related Special $ 96.6 Enrollment Period that occurred in Q2 2020 9% $ 88.8 Positive impact from strong enrollment growth partially offset by
Slide 5: Medicare Approved Members and New Paying Members
Q2 2021 Medicare Approved Members(1) and New Paying Members(2) 19% growth in approved Medicare Medicare Approved Members Medicare New Paying Members members was driven primarily by a 30% increased in Medicare Advantage enrollments Our estimated number of revenue generating Medicare members was appro
Slide 6: Medicare Major Medical Online Application %
Q2 2021 Medicare Major Medical Online Application%(1) Medicare Major Medical Online Application % Medicare Major Medical Online Application % Achieved online penetration for Q2 38% 2021 of 38%, 27% compared to 30% for 30% Q2 2020 Fully unassisted online applications for Medicare major medical produc
Slide 7: Net Loss and Adj. EBITDA
Q2 2021 Net Loss and Adj. EBITDA(1) Second quarter 2021 Net Loss and Adjusted EBITDA reflect a significant investment in our Medicare telesales capacity ahead of the Annual Enrollment Period including a significant shift to internal agent force and an earlier hiring ramp compared to 2020 Net Loss Ad
Slide 8: Medicare Segment Revenue and Profit
Q2 2021 Medicare Segment Revenue and Profit Strong MA enrollment volume growth offset Medicare Segment Revenue Medicare Segment Profit (1) by negative adjustment revenue in the Medicare Segment vs Q2 2020 as well as significant investment in telesales due to our early internal agent ramp The image p
Slide 9: IFP Segment Revenue and Profit
Q2 2021 IFP Segment Revenue and Profit IFP Revenue and Segment Profit growth IFP Segment Revenue IFP Segment Profit (1) driven by a Individual, Family and Small Business Segment Revenue Individual, Family and Small Business Segment Profit combination of strong ($MM) ($MM) new enrollments and a $ 23.
Slide 10: Medicare Advantage Variable Cost and Cash Collection
Medicare Advantage Variable Cost and Cash Collection 2019 MA cohorts have now achieved break Medicare Advantage Variable Cost and Cash Collection even on the basis of upfront acquisition cost compared to cash collections generated by the cohort to date The 2019 MA cohorts will be generating positive
Slide 11: Trailing Twelve Months Medicare Segment Commissions Cash Collections
Trailing Twelve Months (“TTM”) Medicare Segment Commissions Cash Collections Q2 2021 TTM Medicare TTM Medicare Segment Commissions Cash Collections Segment commissions cash collections ($MM) increased by 39% year-over-year $350 +50% +49% +47% +48% +39% +41% +45% +44% +46% +39% $300 Cash collections
Slide 12: Medicare Advantage Plan Member Turnover Trend Since Q4 2018
Medicare Advantage Plan Member Turnover Trend Since Q4 2018 MA Q4 18 Q1 19 Q2 19 Q3 19 Q4 19 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 (1) Approved Members 83,376 40,741 36,576 35,171 167,073 64,898 60,477 44,999 217,278 106,884 78,569 Estimated Beginning (Paying) Membership(2) 235,268 276,357 280,763 291
Slide 13: Medicare Advantage Plan Member Turnover Trend Since Q4 2018 (cont’d)
Medicare Advantage Plan Member Turnover Trend Since Q4 2018 (cont’d) (1) Approved members consist of the number of individuals on submitted applications that were approved by the relevant insurance carrier for the identified product during the period presented. Approved members may not pay for their
Slide 14: 2021 Guidance
2021 Guidance For the full year ending December 31, 2021, we are reaffirming our annual We are adjusting our segment level guidance for 2021. Our guidance for guidance on a consolidated basis, including revenue, GAAP Net Income, GAAP net income per diluted share was also adjusted to reflect the impa
Slide 15: Appendix
Appendix 1 The image part with relationship ID rId17 was not found in the file. 14
Slide 16: Appendix
Appendix 2 The image part with relationship ID rId17 was not found in the file. 15