Slide 1: Q1 2023 Earnings Results
Q1 2023 Earnings Results May 9, 2023 © 2023 TWILIO INC. ALL RIGHTS RESERVED.
Slide 2: Legal Disclaimer
Legal Disclaimer This presentation and the accompanying conference call contain This presentation and the accompanying conference call also contain forward-looking statements within the meaning of the federal securities operating metrics, including Active Customer Accounts and Dollar-Based laws, inc
Slide 3: Financial Overview
FINANCIAL OVERVIEW © 2023 TWILIO INC. ALL RIGHTS RESERVED.
Slide 4: Results Highlights - Q1 2023
Results Highlights - Q1 2023 Revenue Q1 2023 Other Metrics Q1 2023 Reported Revenue $1,007 million Non-GAAP Income from Operations $104 million Revenue Y/Y Growth 15% Non-GAAP Operating Margin 10% Organic Revenue $1,004 million Dollar-Based Net Expansion Rate 106% Organic Revenue Y/Y Growth 15% Acti
Slide 5: Guidance & Financial Framework
Guidance & Financial Framework Q2’23 Guidance: • Total revenue: $980 million to $990 million, up 4% to 5% year-over-year1 • Non-GAAP income from operations: $65 million to $75 million 2 • Non-GAAP diluted earnings per share : $0.27 - $0.31 FY’23 Updated Guidance3: • Non-GAAP income from operations:
Slide 6: Quarterly GAAP Revenue
Quarterly GAAP Revenue 15% Q1’23 REPORTED REVENUE GROWTH Y/Y 19% Q1’23 DATA & APPLICATIONS1 REVENUE GROWTH Y/Y 14% 2 Q1’23 COMMUNICATIONS REVENUE GROWTH Y/Y 1 Data & Applications revenue includes revenue from Segment, Engage, Flex, and Marketing Campaigns. 2 Communications revenue includes revenue p
Slide 7: Organic Revenue Trend
Organic Revenue Trend 15% Q1’23 ORGANIC REVENUE GROWTH Y/Y Note: Organic revenue and organic revenue growth are non-GAAP financial measures. Refer to "Non-GAAP Financial Measures" in the appendix for their definitions and a reconciliation of each non-GAAP measure to its most directly comparable GAAP m
Slide 8: Dollar-Based Net Expansion
Dollar-Based Net Expansion Note: Zipwhip, which closed on July 14, 2021, is excluded from the calculation until Q4 2022. Segment, which closed on November 2, 2020, is excluded from the calculation until Q1 2022. Note: Refer to “Operating Metrics” in the appendix for the definition of Dollar-Based Net
Slide 9: Top Customer Accounts
Top 10 Customer Accounts Note: Represents top 10 Active Customer Accounts as a percentage of total revenue in the respective quarter. © 2023 TWILIO INC. ALL RIGHTS RESERVED. 9
Slide 10: International Revenue Mix
International Revenue Mix 1 Note: We define international revenue as revenue from customers with IP addresses or mailing addresses at the time of registration outside of the United States. © 2023 TWILIO INC. ALL RIGHTS RESERVED. 10
Slide 11: Quarterly Non-GAAP Gross Profit
Quarterly Non-GAAP Gross Profit 14% Q1’23 NON-GAAP GROSS PROFIT GROWTH Y/Y Note: Non-GAAP gross profit is a non-GAAP financial measure. Refer to “Non-GAAP Financial Measures” in the appendix for its definition and a reconciliation of non-GAAP gross profit to its most directly comparable GAAP measure. © 2
Slide 12: Thank You
THANK YOU © 2023 TWILIO INC. ALL RIGHTS RESERVED.
Slide 13: Appendix
APPENDIX © 2023 TWILIO INC. ALL RIGHTS RESERVED.
Slide 14: Forward-Looking Statements
Forward-Looking Statements This presentation and the accompanying conference call contain forward-looking statements within the The forward-looking statements contained in this presentation and the accompanying conference call meaning of the federal securities laws, which statements involve substant
Slide 15: Operating Metrics
Operating Metrics We review the following operating metrics to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions. Our metrics are not based on any standardized industry methodology and are not necessarily calc
Slide 16: Non-GAAP Financial Measures
Non-GAAP Financial Measures In addition to financial information presented in accordance with U.S. generally accepted accounting Non‑GAAP Net Income (Loss) Attributable to Common Stockholders and Non‑GAAP Net Income (Loss) principles (“GAAP”), this presentation includes certain non-GAAP financial meas
Slide 17: Non-GAAP Reconciliation
Non-GAAP Reconciliation © 2023 TWILIO INC. ALL RIGHTS RESERVED. 17
Slide 18: Non-GAAP Reconciliation
Non-GAAP Reconciliation © 2023 TWILIO INC. ALL RIGHTS RESERVED. 18
Slide 19: Non-GAAP Reconciliation
Non-GAAP Reconciliation 1 2 3 4 5 6 7 8 9 We calculate Organic Revenue Y/Y Growth by dividing (i) organic revenue for the period presented less organic revenue in the corresponding period in the prior year by (ii) organic revenue in the corresponding period in the prior year. If revenue from certain