Itau Unibanco Holding S.a. · BMFBOVESPA:ITUB3
Itau Unibanco — Q3 2024 Earnings Presentation
18 slides from Itau Unibanco's earnings presentation, November 2024
Slide 1: 3Q24 Institutional Presentation
3Q24 Institutional Presentation
Slide 2: With 100 years of history, we are the largest bank in Latin America
With 100 years of history, Recurring Managerial Result BRL10.7 bn in 3Q24 | BRL35.6 bn in 2023 we are the largest bank 94.1% Brazil | 5.9% Latin America3 in Latin America¹ We are the most valuable4 US$ 8.4 bn brand in South America Market Value¹ Total Assets² We are a universal bank present in USD 6
Slide 3: And our values guide us towards the Itaú of the future
... And our values guide us We A g e n We towards the Itaú of the put the n ã don’t have future, with ethics being the base of this journey client first. d e all the answers. To us, ethics are non-negotiable. We We value We are driven diversity have each by results. and inclusion. other’s back. 3
Slide 4: Our ability to adapt, innovate and change has enabled us to get where we are
Our ability to adapt, innovate and change has enabled us to get Click Here for where we are now... more Info Beyond banking is launched One of the four top (iPhone pra Sempre) Merger of data processing First bank with Banco Itaú and centers in Brazil is no physical 1983 Unibanco Casa Moreira Salles
Slide 5: We offer an ecosystem...
We put the client first We offer an ecosystem... Individuals Uniclass Personnalité From BRL4k to Over BRL15k or more than BRL250k BRL15 k in total investments Integrated systems enable the best and most complete experience allowing our customers full Private Bank Itaú Branches Over BRL15 access to o
Slide 6: ... with the most complete portfolio of financial products and services
... with the most complete portfolio of financial products and We put the client first services Acquiring (Laranjinha) Currency Exchange Payments Digital wallets, contactless payment and more than 50 Complete platform to support clients’ travel needs, international Payments and Receivables done fast
Slide 7: Our clients choose how they want to be served
We put the client first Our clients choose how they want to be served… Remote In-Person D i g i t a l I nte ra c t i o n s ² i n 3 Q 24 3k Corporate Individuals WhatsApp Click to human Branches 96% 97% E-mail Bankline Over 39 k Telephone ATMs Our footprint is constantly Mobile banking optimized by o
Slide 8: ... that's why it's so important to listen to our clients
... that's why it's so important to listen to our clients We don’t have all the answers Our team is obstinate in +600k¹ calls delighting clients... Leaders calling to hear direct The client is the feedback from clients and understand their experiences Broad NPS coverage in measuring businesses and j
Slide 9: Technology enables the best service to our clients
Technology enables the best service to our clients We don’t have all the answers Quality Design, technology, products, data and AI drive business competitiveness and the best UX Design Technology of experience Upgrade and focus integrated to the on quick problem teams' daily resolutions activities Q
Slide 10: Digital and cultural transformation generates efficiency gains and competitiveness
Digital and cultural transformation We have each other’s back generates efficiency gains and We create value in a consistent way competitiveness 45.4% 42.1% 38.9% 38.6% We are organized into Continuous investment in 37.9% multidisciplinary teams in the technology 8.7% 7.7% 8.9% model of communities/
Slide 11: A diverse team is essential to better understand and serve our clients
A diverse team is essential to better understand and We value diversity and inclusion serve our clients In December 2023, we have already met the first tier of our 2025 targets Brazil Women Leadership roles Hiring flow 96.8% 54.5% 35.4% (target: 35% - 40%) 53.9% (target: >50%) of employees of employ
Slide 12: The sustainability of our performance is reinforced by our commitments to positive impact
We value A gente quer diversity and diversidade inclusion e inclusão The sustainability of our performance is reinforced by our commitments to positive impact... The evolution of Sustainability strategy was structured around three pillars: Sustainable Finance, Diversity and Development, and Climate
Slide 13: ... and by the focus in sustainable value creation
We are driven by results ... and by the focus in sustainable value creation 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 9M23 9M24 ROE Average cost of capital BRL billion Increase of 38% in value creation 9M24 vs 9M23 Recurring managerial result Value creation Cost of capital 13
Slide 14: We have been presenting higher revenue with a cost discipline
We are driven by results We have been presenting higher revenue with a cost discipline... Clients NII Market NII Cost of credit 4.5 % 24.7% 6.4% 3Q24 3Q24 vs. 2Q24 3Q24 3Q24 3Q24 vs. 2Q24 3Q24 vs. 2Q24 BRL 27.5 bn 7.4% BRL 1.1 bn 47.7% BRL 8.2 bn 11.0% 3Q24 vs. 3Q23 3Q24 vs. 3Q23 3Q24 vs. 3Q23 15.6
Slide 15: ... without overlooking risk management
We are driven by results ... without overlooking risk management Credit portfolio¹ 90 days NPL² 15-90 days NPL² Coverage ratio Sep-24 Sep-24 Sep-24 Sep-24 BRL 1,278 bn 2.6% 2.2% 205% 1.9 % 9.9% 0.1 p.p. 0.4 p.p. 0.1 p.p. 0.1 p.p. 10.0 p.p. 4.0 p.p. Sep-24 vs. Jun-24 Sep-24 vs. Sep-23 Sep-24 vs. Jun-
Slide 16: We expect to continue delivering solid performance... 2024 Guidance
We are driven by results We expect to continue delivering solid performance... Growth on a 2024 Guidance Consolidated comparable basis4 Reviewed Growth between Growth between Total credit portfolio¹ 6.5% and 9.5% 9.5% and 12.5% Growth between Growth between Financial margin with clients Maintained 4
Slide 17: ... exploring possible growth paths in different businesses
We are driven by ... exploring possible growth paths in different businesses results Individuals Insurance Itaú Shop More engagement and Potential growth in the sector principality and increase penetration in our individual and corporate client base throughout own One Itaú - one of the main levers C
Slide 18: Investor Relations
Investor Relations (11) 2794-3547 | ri@itau-unibanco.com.br | https://www.itau.com.br/relacoes-com-investidores/en/
Itaú Unibanco Holding — Q3 2024 Earnings Presentation on 6ix