Keycorp · NYSE:KEY

Keycorp — Keycorp /New/ — Investor Day (October 2018)

130 slides from Keycorp's investor day presentation, Oct 30, 2018

  1. Slide 1: KeyCorp Investor Day October 30, 2018

    KeyCorp Investor Day October 30, 2018 Exhibit 99.1

  2. Slide 2: Agenda

    Time Topic Presenter(s) Page 7:45 am Breakfast and Registration 8:30 am Key Overview Beth Mooney 3 Differentiated Business Model Chris Gorman 17 Consumer & Business Banking: Building on Momentum Dennis Devine & Jamie Warder 29 Q&A 10:00 am Break Commercial Payments & Strategic Partnerships Ken Gavri

  3. Slide 3: Key Overview

    Beth Mooney Chairman & Chief Executive Officer Key Overview

  4. Slide 4: Appendix

    Appendix

  5. Slide 5: KEY Investor Day: Why?

    Highlight Key's significant transformation: strategy, execution, and performance Demonstrate the breadth, quality, and distinctiveness of our business model Introduce the depth of our talented, energized senior leadership team Show that the company is positioned to grow and perform through business

  6. Slide 6: Agenda

    Agenda Time Topic Presenter(s) 7:45 am Breakfast and Registration 8:30 am Key Overview Beth Mooney Differentiated Business Model Chris Gorman Consumer & Business Banking: Building on Momentum Dennis Devine & Jamie Warder Q&A 10:00 am Break Commercial Payments & Strategic Partnerships Ken Gavrity & C

  7. Slide 7: Significant Transformation

    Built targeted scale by executing on a distinctive relationship-based strategy Developed discipline for focused execution to deliver on commitments Strengthened core franchise through investment: market presence, products, and capabilities Completed transformative FNFG acquisition: drove step change

  8. Slide 8: Focused Forward: Step Change in Performance

    Distinctive platform and model driving organic growth Focused execution of revenue growth opportunities accelerates our performance Expense discipline and cost savings initiatives drive further improvement in efficiency and returns Cash Efficiency Ratio1,2 Earnings per Common Share1 ROTCE1,2 Distinc

  9. Slide 9: Why Key? Positioned to Outperform

    Leading commercial and investment banking platform aimed at middle market companies Attractive market presence Financial Wellness focus Distinctive Model Targeted Scale Focused Execution Disciplined Capital & Risk Management Delivering Results Proven model è focused on building targeted scale agains

  10. Slide 10: Winning with Targeted Scale

    Revenue Growth Loan Growth Growth Metrics (2012 – 2017) Types of Scale Deposit Growth Institutions with significant market share in a product capability delivered to a broad set of clients Largest players in a given market as defined by resources within the franchise: most investment, broadest distr

  11. Slide 11: Targeted Scale: Where We Invest to Drive Growth

    Organic Investment Third Party Partnerships Examples Impact Focused investment in talent (senior bankers, product specialists, and other focused areas, e.g., analytics) Strengthening products and capabilities Simplification of systems and processes to drive client experience and efficiency Digitizat

  12. Slide 12: First Niagara Acquisition

    Good use of capital with strong returns Execution and integration exceeded expectations Strengthened Key’s brand and presence in shared markets while adding complementary new markets Created leading market share in Upstate NY Over 1 million new clients and ~$27 billion in deposits Augmented and dive

  13. Slide 13: Digitizing the Enterprise

    Client-empowering DIGITAL Experiences Connecting to client preferences; enabling Ease, Value, & Expertise End-to-end DIGITAL Process Redesign Faster, leaner, and smarter Analytics-driven Products and Decisions Real-time data supply chain leveraging cognitive & artificial intelligence Operational Eff

  14. Slide 14: Clear Capital Priorities and Enhanced Risk Management

    Clear Capital Priorities Enhanced Risk Management 1. Organic Growth 2. Dividends 3. Share Repurchases Common share dividend: é 42% in 3Q18 >3% yield1 28% CAGR since 2011 Focused on sound, profitable growth Implemented strategic exits and asset class reductions Targeted approach to specific markets,

  15. Slide 15: Delivering Results for Stakeholders

    v Employees Together we do work that matters, have opportunities for growth, and our efforts are recognized and rewarded We help our clients make better, more confident financial decisions We have an award winning culture of community development, philanthropy and volunteerism $16.5B National Commun

  16. Slide 16: Why KEY? Positioned to Outperform

    We have a distinctive, relationship-based business model We are winning with targeted scale We are focused on executing on revenue and expense opportunities We are remaining disciplined with capital and risk management We are delivering results to our stakeholders 2011 Emerging from crisis under new

  17. Slide 17: Differentiated Business Model

    Differentiated Business Model Chris Gorman Vice Chairman & President of Banking

  18. Slide 18: Appendix

    Appendix

  19. Slide 19: Competitive advantage with full set of products for targeted clients

    Competitive advantage by providing a full set of products and services to targeted clients As of 9/30/18 unless otherwise noted Key Overview 3.5MM Clients $41B Assets Under Management $664MM Investment Banking & Debt Placement Fees (TTM) 13% C&I Loan Growth 5-year CAGR 61% Consumer Deposits, % of to

  20. Slide 20: Targeted Scale at Key: Examples

    Commercial Industry Verticals Key Equipment Finance Real Estate Loan Servicing Historical Retail Franchise Scale at Key: Examples (1) Metropolitan Statistical Areas (MSAs) within retail footprint with greater than $3B in market deposits where Key has a Top 5 market share; source: FDIC Summary of Dep

  21. Slide 21: Consumer Capabilities and Expertise

    Strong Market Share Top 5 in 20 MSAs1 3.5 Million Clients 5 Consecutive Years of Organic Growth Accelerating Growth & Profitability 4 Consecutive Years of Positive Operative Leverage2 Current State Positioned for Growth Ease Enabling simple and clear banking with no surprises Value Knowing the clien

  22. Slide 22: Commercial Banking and Capital Markets Capabilities

    Traditional Bank Products Capital Markets Capabilities Deposits & payments Loans Wealth management & private banking Equipment finance Commercial mortgage banking Derivatives & foreign exchange Equity capital markets Equity research M&A, sponsors, leveraged finance Investment grade & high-yield debt

  23. Slide 23: Delivering the Distinctive Platform

    In the 12 months ended 3Q18, Key advised on ~$17B of M&A and raised $72B in capital for our clients 55% of investment banking clients have engaged in multiple transactions over the last 3 years Key’s Non-Capital Solutions Derivatives Foreign Exchange Deposits & Payments Wealth Mgmt & Private Banking

  24. Slide 24: Vertical Case Study: Industrial

    Vertical Case Study: Industrial Deep industry expertise is core to our model è enabling bankers to serve as advisors to our clients Industrial Coverage Sub-Verticals 23 Bankers with avg. tenure >7 years 7 Research Analysts 600+ Clients 200+ Companies Under Research 18th Annual Industry Conference in

  25. Slide 25: Vertical Case Study: Supporting Clients Strategically

    July 2018 Senior Unsecured Interim Term Loan Joint Lead Arranger Joint Bookrunner Co-Admin Agent Vertical Case Study: Supporting Clients Strategically Our relationship model, paired with industry expertise and broad capability, delivers results Differentiated Capabilities Longstanding Relationship B

  26. Slide 26: Building Our Differentiated Commercial Platform

    Building Our Differentiated Commercial Platform C&I loans (avg) Investment banking & debt placement fees (TTM) $18B $245MM $43B $664MM A deliberate, constant focus on serving all target client needs created the leading middle market bank Building the Foundation: 1998-2011 Leveraging & Scaling the Pl

  27. Slide 27: Executing to Drive Growth

    Executing to Drive Growth The next leg of our journey requires us to leverage the strong businesses we have while developing and executing similar approaches in other areas Core Business Principles Our success has been driven by 3 principles: Relationship Strategy – focusing our efforts on targeted

  28. Slide 28: Differentiated Business Model

    Differentiated Business Model Demonstrated ability to build scaled businesses against targeted customer sets Differentiated commercial relationships drive recurring fee income Poised for growth by adding and expanding relationships across each of our businesses Distinctive commercial platform built

  29. Slide 29: Consumer & Business Banking: Building on Momentum

    Consumer & Business Banking Building on Momentum Dennis Devine Co-President, Key Community Bank Jamie Warder Head of Key Business Banking

  30. Slide 30: Appendix

    Appendix

  31. Slide 31: Results of our Transformation

    Deposit Growth 12% CAGR ($ in billions) Consumer and Business Banking Cards & Payments Income Strong Market Share top 5 in 20 MSAs2 3.5 Million Clients 5 Consecutive Years of Organic Growth1 Accelerating Growth & Profitability 4 Consecutive Years of Positive Operative Leverage3 Results of our Transf

  32. Slide 32: Simplification and Digitization

    Simplification and Digitization Physical Presence Remixed Talent4 +49% Branch Advice & Sales Roles (32%) Branch Transaction Roles Strategic investments are simplifying and digitizing the client and employee experience è driving growth and operating leverage Simplified Business Process & Systems Resu

  33. Slide 33: Analytics Drive Positive Operating Leverage

    Analytics Drive Positive Operating Leverage Relationship Rate Relationship Pricing rewards full client relationships Resulting Benefit Strong Data Analytics Clients are segmented and administered a rate to drive expansion, retention, and optimal pricing betas Rate Sensitivity Client Lifetime Value P

  34. Slide 34: Key's Financial Wellness is a Differentiator

    Key’s Financial Wellness is a Differentiator Holistic approach to wellness delivers data, insights, and tailored solutions to our clients across all channels Financial instability is pervasive in the US; #1 source of stress within all our target segments Despite the proliferation of digital tools, a

  35. Slide 35: Wellness Insights and Analysis

    Wellness Insights and Analysis Digitally delivered insights integrated into online banking lead to recommendations

  36. Slide 36: Financial Wellness in Action

    In-Branch Wellness: Financial Wellness reviews are centerpiece of playbook and client experience Digital Wellness: Budgeting, account aggregation, transaction tracking with advice and tips Financial Wellness in Action Wellness integrated across client experiences Our Integrated Approach Client Engag

  37. Slide 37: Business Banking: Winning with Financial Wellness

    Specialized practice lending Revenue cycle management with payors Patient/Appointment Management Group Purchasing Business Banking: Winning with Financial Wellness 230K Clients $5B Loans Top 15 SBA 7A Lender in U.S. $14B Deposits Bundled Solutions: Medical Practice Targeted payment-intensive industr

  38. Slide 38: Small Business Wellness Review

    x Small Business Wellness Review” {or Bidption Merobewery

  39. Slide 39: What motivated you to start your business?

    What motivated you to start your business? f &

  40. Slide 40: What are your goals and challenges?

    ad What are your goals and challenges?

  41. Slide 41: “eons

    “eons Which of the following best describes your business? a) S| 8) || & »)

  42. Slide 42: How is your business organized?

    How is your business organized?

  43. Slide 43: What do you anticipate this year's annual sales to be?

    What do you anticipate this year's annual sales to be? ss 5&8 8 ®

  44. Slide 44: How do your customers pay you today?

    5 Callect money trom So Pay your ver your customers DS _ employees, and partners > > Finance your short tet, Soyou can Manage Secure your business P spatter noses O ourbusiess 8 Sayourutue Collect How do your customers pay you today? a 4, =) %/ 9 Credit or Debit Card

  45. Slide 45: Finance

    O Finance

  46. Slide 46: KeyBank Business Banking Clients

    hing about KeyBank knows somet Restaurants, Cafes, and Bars Mobile Options! mere ts my food from? ‘Social Mecia Buzz! KeyBank Business Banking Clients 5,000+ $500MM+ $250MM+ $23B+

  47. Slide 47: We can help you manage

    We can help you manage: ory of ingredients, tp pooling, and payrolt + Payments to the vendors We can help you establish: + Online reservations Meet Your Team ‘Our team of experts at KeyBank is ready to help you with easy and customized solutions. We have convenient locations for branches and ATMs. K

  48. Slide 48: Solutions for Bridgefront Microbrewery

    Solutions for Bridgefront Microbrewery lst of products in the Adcitional Products section. Speak toa Trusted Advisor

  49. Slide 49: Open Accounts for Bridgefront Microbrewery

    re ec | Open Accounts for Bridgefront Microbrewery Great! We're excited to be working with you! Let's start getting together the paperwork you need to open your account KeyBank Experts Included 14 Products 0 Products

  50. Slide 50: Building on Momentum

    Simplifying and digitizing the client experience to drive growth and operating leverage Financial Wellness is a differentiator with omni-channel delivery of insights è client value Business Banking is growing with industry-specific and payment focused client solutions Transformation has improved pro

  51. Slide 51: Commercial Payments & Strategic Partnerships

    Ken Gavrity Head of Commercial Payments Clark Khayat Chief Strategy Officer Commercial Payments & Strategic Partnerships

  52. Slide 52: Appendix

    Appendix

  53. Slide 53: Commercial Payments: Comprehensive Platform

    650+ Million Payment Transactions Conducted1 ~$800 Million Deposit & Product Revenue3 $3.6 Trillion Payments Volume Processed1 < $10 MM $10 MM - $500 MM $500 MM+ Corporations >$500 MM Client Revenue: Commercial Businesses Small Businesses Commercial Payments: Comprehensive Platform Digital & Mobile

  54. Slide 54: Commercial Payments: Compelling Opportunity

    Commercial Payments: Compelling Opportunity We are focused on delivering and capturing value in this dynamic, growing space Potential to Deliver Significant Client ROI (1) 2017, Phoenix Hecht Treasury Management Monitor; (2) 1999-2017, Bureau of Labor Statistics Bookkeeping, Accounting, and Audit Cl

  55. Slide 55: Commercial Payments: Repositioned for Opportunity

    ü ü Commercial Payments: Repositioned for Opportunity Building our payments franchise through focused investments that help us differentiate Next generation platforms that meet our clients where they are Digital Platforms Rebuilt servicing, onboarding, and workflow capabilities Capabilities Upscalin

  56. Slide 56: Commercial Payments: Repositioned for Opportunity

    ü Commercial Payments: Repositioned for Opportunity Building our payments franchise through focused investments that help us differentiate Payments in Focus (2011-2014) Organizational Transformation (2014-2016) Accelerated Differentiation (2016+) Up-tiered talent across the teams Aligned against ind

  57. Slide 57: Commercial Payments: Repositioned for Opportunity

    Commercial Payments: Repositioned for Opportunity Building our payments franchise through focused investments that help us differentiate Payments in Focus (2011-2014) Organizational Transformation (2014-2016) Accelerated Differentiation (2016+) Purchase of Merchant Services Joint Venture Continued b

  58. Slide 58: Commercial Payments: Client Centric

    Unlocking value for clients across the payments continuum Adding Value Beyond the Payment 75%+ Payment & Invoice Cost Reduction1 50%+ Payment Capture & Reconciliation Cost Reduction1 Pre-Payment Process Traditional Banking Payment Execution Payment Optimization Consumer Energy Healthcare Industrial

  59. Slide 59: Commercial Card and Merchant Services Volume

    Commercial Card Volume1 Our reconfigured model is driving significant growth – but ample opportunity remains Strong Performance: Gaining Share Significant Runway: Benchmarking Merchant Services Volume2 50% CAGR 25% Growth 2017 Commercial Card Volume1 2017 Merchant Services Volume2 (1) US Visa & Mast

  60. Slide 60: Commercial Payments: Partnership Strategy

    Commercial Payments: Partnership Strategy Proven track record of sourcing targeted solutions to solve client pain points Focused Approach Partnerships Critical for Targeted Solutions Client Centered Approach – Every partnership stems from a deep understanding of client needs and a commitment to brin

  61. Slide 61: Partnership Strategy: Adapting for Growth

    Partnership Strategy: Adapting for Growth True partnership requires a change in skillset from traditional roles Sales Joint sales management, call planning, and client presentations Servicing Clear roles and responsibilities and escalation procedures to deliver on client success and experience Produ

  62. Slide 62: Partnership Strategy: Solving More Client Needs Faster

    Partnership Strategy: Solving More Client Needs Faster Leveraging partners enhances Key’s expertise while improving our speed to market Determining When to Partner at Key Augment value proposition Fill gap or strengthen offering to clients Gain access to pools of clients Use partner position to crea

  63. Slide 63: Commercial Payments and Strategic Partnerships

    Differentiated business model that creates considerable value for clients and Key Partnership strategy built on client centric approach that delivers leading solutions Proven ability to engage with the right partners at the right time and in the right way Proven growth engine with meaningful opportu

  64. Slide 64: Appendix

    Appendix

  65. Slide 65: Technology Strategy: Enabling Growth & Innovation

    Technology Strategy Enabling Growth & Innovation Amy Brady Chief Information Officer

  66. Slide 66: Appendix

    Appendix

  67. Slide 67: Our Technology Strategy

    Digitize the Enterprise Insights and Analytics Support Business Growth Strategies Cyber/ Fraud Modernize/ Operating Efficiency Business Enablement Optimization Advancing our technology remains foundational to Key’s strategy of building enduring client relationships through Ease, Value, and Expertise

  68. Slide 68: Targeted Investment Approach

    Targeted Investment Approach Technology Portfolio Annual Spend Distribution Balanced portfolio strategy to support operations, improve efficiency, and enable growth Representative Investments Targeted to Support Emerging Growth Opportunities Consumer Business Banking Commercial Payments and Deposits

  69. Slide 69: Digitizing the Enterprise

    Digitizing the Enterprise We have substantially advanced our digital capabilities Our Journey Our Accomplishments Client-empowering DIGITAL Experiences End-to-end DIGITAL Process Redesign Analytics-driven Products and Decisions Operational Efficiency and Effectiveness Always On, Secure, On the Go, 2

  70. Slide 70: Modernizing Our Systems

    Modernizing Our Systems Investing in client experience and core systems modernization to drive end-to-end simplicity and agility Back Office Network/Infrastructure KeyNavigator Key Digital Key Wealth Direction Salesforce - Commercial Salesforce – Wealth KEF – Onboarding (Aspire) Consumer and Mortgag

  71. Slide 71: Architecture Agility and Core Modernization

    Key has transitioned from our historic siloed integration framework to a microservices-based API framework Oracle Banking Platform (1st bank in US), Backbase omni-channel platform (1st bank in US) Enables continuous deployment, agile initiative management and DevOps Architecture Agility and Core Mod

  72. Slide 72: Data and Analytics

    Data and Analytics Our modernization investments facilitate better data and analytics Robust Data Supply Chain Comprehensive Data Sourcing Integrated “Data Lake” Single Customer Master Platform Strong Data Governance Interactive Data Visualization Analytics Capabilities Business Outcomes Optimized P

  73. Slide 73: Innovation: Partnerships and APIs

    In-House Development KeyNavigator Small Business Wellness Review Tool Strategic Partnerships and APIs Partnerships API Connections Permissioned vendor relationships with data connectivity via API: 50+ Connected APIs Innovation Building differentiated capabilities through an innovative, FutureReady w

  74. Slide 74: Enabling Growth & Innovation

    Enabling Growth & Innovation Balanced portfolio strategy Intense focus on maintaining a secure and safe environment Well-positioned to support continued growth and drive efficiency Significant investment in modernization è driving efficiency and enabling growth Proven ability to build differentiated

  75. Slide 75: Commercial Real Estate: Building & Managing Scale

    Commercial Real Estate Building & Managing Scale Angela Mago Co-President, Corporate Bank

  76. Slide 76: Appendix

    Appendix

  77. Slide 77: Commercial Capabilities and Expertise

    Commercial Capabilities and Expertise Competitive advantage with targeted clients Growing Loans and Fee Income Energy Healthcare Industrial Public Sector Real Estate Consumer Technology Targeted Industry Verticals Traditional Bank Products Capital Markets Capabilities $18B $245MM $43B $664MM +14% +1

  78. Slide 78: Differentiated Model: Targeted Scale

    Differentiated Model: Targeted Scale Scale in Supporting Fee Generating Businesses Targeted Segments Broad Capital Placement Capabilities Income Property Group Privately owned firms with: Top tier owners of income-producing real estate with scale, asset stability, and modest leverage Active users of

  79. Slide 79: Commercial Mortgage Banking & Servicing

    Off Balance Sheet Differentiated Model: Targeted Scale Scale in Supporting Fee Generating Businesses Targeted Segments Broad Capital Placement Capabilities Commercial Mortgage 3rd Party Commercial Mortgage Servicing $224B Loans Serviced1 $6.5B Escrow Deposits1 #3 Ranked Commercial Mortgage Loan Serv

  80. Slide 80: Scale Against Targeted Clients

    Scale Against Targeted Clients U.S. Based Banks by Total Assets 13 $2,534 (FY2017, $ in B) $2,281 $1,952 $1,842 $462 … $138 Industry Leading Platform Executing On Our Value Proposition, Driving Outsized Scale Overall Freddie Originator Commercial Mortgage Loan Servicer in 2017 Fannie Seniors Origina

  81. Slide 81: Case Study: Enabling Client Growth

    Scale Against Targeted Clients Case Study: Enabling Client Growth 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Bank Debt & Syndications Debt Capital Markets Equity Capital Markets Commercial Mortgage Commercial Payments Lead Arranger Lead Arranger Lead Arranger Lead Arr

  82. Slide 82: Commercial Real Estate: Strategic Repositioning

    Commercial Real Estate: Strategic Repositioning Pre-Crisis (2006) September 2018 ∆ CRE Balances % of Total Key Loans CRE IB&DP Fees1 Fee Income/ Revenue1 Fee Income/ FTE1 +29% (1%) +270% +20% +188% Note: Balances are as of period-end; (1) TTM September 2018 Strategic Focus Focused on thoughtful grow

  83. Slide 83: Positioned for Growth

    Positioned for Growth Commercial Payments Affordable Housing Loan Servicing Key Growth Areas Drivers Proven Ability to Execute Continuing to invest in technology and client service excellence to position for consolidation Focus on growth in institutional clients, life companies, and named special se

  84. Slide 84: Building and Managing Scale

    Building and Managing Scale Substantial fee income from capital markets and distinctive fee generating platforms Dramatically repositioned business since the financial crisis with disciplined risk culture Clear room to grow by building on existing and adjacent opportunities Targeted relationship mod

  85. Slide 85: Maintaining a Moderate Risk Profile

    Maintaining a Moderate Risk Profile Positioned to Outperform Mark Midkiff Chief Risk Officer

  86. Slide 86: Appendix

    Appendix

  87. Slide 87: Risk Management at Key

    Risk Management at Key Enhanced and transformed enterprise-wide approach to risk management Significantly enhanced risk profile: focused on soundness, profitability, and growth Improved credit risk profile with strategic exits and growth in targeted client segments Enhanced framework, governance, an

  88. Slide 88: Enterprise Risk Framework

    Significantly enhanced risk profile: focused on soundness, profitability, and growth Enterprise Risk Framework Everyone owns risk Clear accountability Transparency Escalation Maintain moderate risk profile through cycle Inform risk appetite through stress testing Engage 3 lines of defense Enable exp

  89. Slide 89: Credit Risk Management

    Credit Risk Management Enhanced and Disciplined Approach, driven by: Target specific client segments Broad products and industry verticals (on or off balance sheet) Line of business clear risk accountability Seasoned bankers serve client needs Relationship-based Business Model Governance Oversight R

  90. Slide 90: Repositioned credit risk profile with strategic exits

    Merchant builders/developers Construction Homebuilders Land and condos Equity and mezzanine Select geographies Select transportation & media Out-of-market auto & RV dealers Portfolio Discipline Strategic Exits and Reductions Targeted Growth Areas Repositioned credit risk profile with strategic exits

  91. Slide 91: Loan Portfolio Evolution

    Loan Portfolio Evolution Dramatic repositioning of balance sheet and risk profile December 2006 September 2018 CRE: Construction CRE: Mortgage C&I Commercial Leasing Residential Mortgage Home Equity Other Consumer CRE: Construction CRE: Mortgage C&I Commercial Leasing Residential Mortgage Home Equit

  92. Slide 92: Improved Loss Absorption

    ~$9B Dec 2006 ~$15B Sept 2018 Tangible Common Equity + ALLL Stronger loss absorption driven by: sound capital position, reduced exposure in certain asset classes and growth in targeted sectors Improved Loss Absorption Stronger Loss Absorption Sound capital position and allowance Total Loans Loans /

  93. Slide 93: Positioned to Outperform

    Positioned to Outperform Relationship business model with distribution capabilities Strong credit risk profile è focused on targeted client segments Effective governance and oversight including investments in people and technology Strong risk culture è accountability and ownership Sound capital posi

  94. Slide 94: Appendix

    Appendix

  95. Slide 95: Delivering on Targets & Commitments

    Delivering on Targets & Commitments Don Kimble Vice Chairman & Chief Financial Officer

  96. Slide 96: Appendix

    Appendix

  97. Slide 97: Executing on Targets

    Positive Operating Leverage Cash Efficiency Ratio: 54% - 56% Moderate Risk Profile: Net charge-offs to avg. loans targeted range of 40 - 60 bps Return on Average Tangible Common Equity: 16% - 19% Targets Growing & expanding relationships Extending scale segments Enhancing products and capabilities D

  98. Slide 98: Focused Expense Discipline

    Focused Expense Discipline Cost Savings Reinvestments 2019 Plans Accelerating cost saving efforts to achieve efficiency ratio target by 2H19, while maintaining the ability to reinvest in our businesses: Infrastructure and service delivery efficiency Process simplification Leveraging technology inves

  99. Slide 99: Disciplined Capital Management

    1. Organic Growth 2. Dividends 3. Share Repurchases $3.4 billion Common share repurchases since 20123 9.9%4 9.0% - 9.5% Common share dividend: é42% in 3Q18 >3% yield1 28% CAGR since 2011 102% Share Repurchases Dividends Dividend Payout Target: 40% - 50% Common Equity Tier 1 Shareholder Payout5 Capit

  100. Slide 100: A/LM Philosophy

    A/LM Philosophy Key maintains a Moderate Risk Profile (limited appetite for market-driven risks, including interest rate risk) We believe shareholders achieve greater long-term value from growth in our core business activities, rather than our rate view vs. the market’s ‘Natural business’ results in

  101. Slide 101: Transformed Franchise

    Operating Results Valuation 16%-19% 54%-56% Cash Efficiency Ratio1,2 Return on Avg. TCE2 Business Mix 2011 2017 Pre-provision Net Revenue Consumer: 18% Commercial: 82% Commercial: 66% Consumer: 34% Return on Tangible Common Equity (2Q18) Price / Tangible Book Value (6/30/18) Peer banks3 Transformed

  102. Slide 102: Delivering on Targets and Commitments

    Delivering on Targets and Commitments Achieving our financial targets and delivering consistent top-tier performance Maintaining our moderate risk profile to outperform through the cycle Remaining disciplined with capital, consistent with our priorities Making targeted investments in technology and

  103. Slide 103: Concluding Remarks

    Beth Mooney Chairman & Chief Executive Officer Concluding Remarks

  104. Slide 104: Appendix

    Appendix

  105. Slide 105: Why KEY? Positioned to Outperform

    Leading commercial and investment banking platform aimed at middle market companies Attractive market presence Financial Wellness focus Distinctive Model Targeted Scale Focused Execution Disciplined Capital & Risk Management Delivering Results Proven model è focused on building targeted scale agains

  106. Slide 106: Appendix

    Appendix

  107. Slide 107: Appendix

    Appendix

  108. Slide 108: Appendix

    Appendix

  109. Slide 109: Forward-looking Statements and Additional Disclosures

    Forward-looking Statements and Additional Disclosures This communication contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 including, but not limited to, KeyCorp’s expectations or predictions of future financial or business performance or

  110. Slide 110: 4Q Outlook and Long-term Targets

    4Q Outlook and Long-term Targets 4Q18 (vs. 3Q18) Long-term Targets Positive operating leverage Cash efficiency ratio: 54%-56% Moderate risk profile: Net charge-offs to avg. loans targeted range of 40-60 bps ROTCE: 16%-19% Average Loans: Up low single digit Average Deposits: Relatively stable Net Int

  111. Slide 111: Corporate Governance and Responsibility

    Active Shareholder Engagement Program Corporate Governance and Responsibility Strong Corporate Governance Independent, Diverse and Highly-Qualified Board of Directors Robust Independent Lead Director role Independent Board committee chairs Diverse representation Broad industry expertise and experien

  112. Slide 112: Financial Highlights

    Financial Highlights Note: EOP = End of Period; (1) Non-GAAP measure; see Appendix for reconciliation. Additional disclosure regarding non-GAAP measures is available in our reports filed with the SEC, available at key.com/documents; (2) From consolidated operations; (3) 9/30/18 ratios are estimated;

  113. Slide 113: GAAP to Non-GAAP Reconciliation

    GAAP to Non-GAAP Reconciliation (1) For the three months ended September 30, 2018, June 30, 2018, and September 30, 2017, intangible assets exclude $17 million, $20 million, and $30 million, respectively, of period-end purchased credit card receivables; (2) Net of capital surplus $ in millions Three

  114. Slide 114: Appendix

    Appendix

  115. Slide 115: Biographies

    Biographies

  116. Slide 116: Appendix

    Appendix

  117. Slide 117: Beth E. Mooney

    Beth E. Mooney Chairman and Chief Executive Officer, KeyCorp Director, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp Beth Mooney has been Chairman and Chief Executive Officer of KeyCorp since May 1, 2011. In 2010, she was named President and became a m

  118. Slide 118: Amy G. Brady

    Chief Information Officer, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp Amy G. Brady is Key’s Chief Information Officer, leading the company’s Technology and Operations organization. In her role, Amy oversees all of Key’s shared services for technolog

  119. Slide 119: E.J. Burke

    Co-President of Key Community Bank, Commercial, Residential Mortgage & Private Banking, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp E.J. Burke is a Co-President of Key Community Bank. He is responsible for Key’s Commercial Banking, Residential Mortga

  120. Slide 120: Dennis Devine

    Co-President of Key Community Bank, Consumer and Business Banking, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp Dennis Devine is a Co-President of Key Community Bank. He is responsible for Key’s Consumer and Business Banking lines of business national

  121. Slide 121: Katrina (Trina) M. Evans

    Executive Vice President, KeyCorp Chief of Staff and Director of Corporate Center, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp Katrina (Trina) M. Evans is the Executive Vice President and Director of Corporate Center for KeyCorp. Trina leads the team

  122. Slide 122: Ken Gavrity

    Executive Vice President, KeyCorp Group Head, Enterprise Commercial Payments KeyCorp Member of Executive Council, KeyCorp Ken Gavrity is Group Head of Enterprise Commercial Payments (ECP) for KeyCorp. He is responsible for the strategy, development and distribution of Key’s domestic and internationa

  123. Slide 123: Christopher M. Gorman

    Vice Chairman – President of Banking, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp Chairman and CEO, KeyBank N.A. Christopher M. Gorman currently serves as Vice Chairman and President of Banking. In this role, Chris is responsible for KeyCorp’s busine

  124. Slide 124: Clark Khayat

    Executive Vice President, KeyCorp Chief Strategy Officer, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp Clark Khayat is Executive Vice President and Chief Strategy Officer for KeyCorp. In this role he is responsible for corporate strategy, mergers and

  125. Slide 125: Don Kimble

    Vice Chairman and Chief Financial Officer, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp Don Kimble joined KeyCorp as Chief Financial Officer on June 3, 2013. With assets of $139 billion, Key is among the nation's largest bank-based financial services

  126. Slide 126: Angela Mago

    Executive Vice President, KeyCorp Co-Head of Corporate Bank, KeyCorp Head of KeyBank Real Estate Capital, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp In her 30 years at Key, Angela Mago has been involved in real estate and healthcare finance. In Janu

  127. Slide 127: Mark Midkiff

    Chief Risk Officer, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp Mark Midkiff is Chief Risk Officer of KeyCorp, responsible for Key's risk management functions, including credit, market, compliance and operational risk, as well as portfolio management

  128. Slide 128: Randy Paine

    Executive Vice President, KeyCorp Co-Head of Corporate Bank, KeyCorp President of KeyBanc Capital Markets, KeyCorp Member of the Executive Leadership Team, KeyCorp Member of Executive Council, KeyCorp Randy Paine is Co-Head of Key Corporate Bank and President of KeyBanc Capital Markets. Randy is a m

  129. Slide 129: Jamie Warder

    Executive Vice President, KeyCorp Head of Business Banking, KeyBank N.A. Member of Executive Council, KeyCorp Jamie Warder leads Business Banking and Investment Services at Key Bank responsible for business clients in the $0-10MM space and the Retail Investment and broker/dealer business. Prior to j

  130. Slide 130: Appendix

    Appendix

Keycorp /New/ — Investor Day (October 2018) on 6ix