Deutsche Telekom Ag · XETR:DTE
Deutsche Telekom — Investor Presentation (2012)
57 slides from Deutsche Telekom's investor presentation, 2012
Slide 1: Deutsche Telekom. Company Presentation.
Deutsche Telekom. Company Presentation. 1
Slide 2: Company Presentation Deutsche Telekom – overview
Company Presentation Deutsche Telekom – overview. Deutsche Telekom: Profile Strategy & Transformation Products & Services Innovation, Service & Brand 2
Slide 3: Profile
Deutsche Telekom. Profile Strategy & Transformation Products & Services Innovation, Service & Brand 3
Slide 4: Deutsche Telekom – profile
Deutsche Telekom – profile. Profile Strategy & Transformation Products & Services Innovation, Service & Brand
Slide 5: Deutsche Telekom – Transformation
Deutsche Telekom – Transformation. Profile Strategy & Transformation Products & Services Innovation, Service & Brand Transformation From a state-owned tele- communications company to a service provider (“Telco plus”): My First Choice for Connected Life and Work 5
Slide 6: Our strategy: “Telco plus”
Our strategy : “Telco plus”. Profile Strategy & Transformation Products & Services Innovation, Service & Brand My First Choice for Connected Life and Work Seamless Best-in-class connectivity More innovation Secure cloud customer for the by co-operation solutions experience Gigabit Society 6
Slide 7: How we act
How we act. Profile Strategy & Transformation Products & Services Innovation, Service & Brand Seamless Best-in-class connectivity More innovation Secure cloud customer for the by co-operation solutions experience Gigabit Society Grow with innovations from own INNOVATE developments, partnering and ve
Slide 8: Products & services
Products & services. Profile Strategy & Transformation Products & Services Innovation, Service & Brand Consumers Business customers Partner services & platforms Modern mobile & Information & communications Partner for infrastructure access broadband experience technology solutions (ICT) and ne
Slide 9: Products & services for consumers
Products & services for consumers. Profile Strategy & Transformation Products & Services Innovation, Service & Brand Consumers TelekomCloud 9
Slide 10: Products & services for business customers and intelligent networks
Products & services für business customers and intelligent Profile Strategy & Transformation network for Health, Automotive and Energy. Products & Services Innovation, Service & Brand Business customers TelekomCloud Information & communications technology solutions (ICT) Intelligent networks 10
Slide 11: Partner services & platforms
Partner services & platforms. Vision & Profile Strategy & Transformation Products & Services Innovation, Service & Brand Partner services & platforms Infrastructure partner services Platforms & co-operations for innovative services 11
Slide 12: Focus on innovation – own developments, partnering and venturing
Focus on innovation – Profile Strategy & Transformation own developments, partnering and venturing. Products & Services Innovation, Service & Brand HUBRAUM T-Venture T-Systems Digital Business Unit T-Labs Innovation Center Examples 12
Slide 13: Best customer service & best network: Example Germany
Best customer service & best network: Profile Strategy & Transformation Example Germany. Products & Services Innovation, Service & Brand 13
Slide 14: Our brand promise: Life is for sharing
Our brand promise: Life is for sharing. Profile Strategy & Transformation Products & Services Innovation, Service & Brand International markets Current spot NL UK PL DE CZ AT SK ME HU MK HR USA Brand Index YouGov 2012: Strong boost for brand image 14
Slide 15: 15
15
Slide 16: Maps/Business Fields
Q@ Maps/Business Fields 2 nn
Slide 17: Germany
Germany. Profile 35 m mobile customers Leading (V) DSL-provider in Germany 12 m broadband connections 1.8 m IPTV customers EUR 24.0 bn revenue EUR 9.6 bn Ebitda 76,028 employees 97,522 employees (incl. Headquarters/GHS) Data basis financial figures: DT annual report 2011 4 -1
Slide 18: Europe & United States
Europe & United States. Profile >94 m mobile customers in Europe & United States Europe: Present in 13 countries 61 m mobile customers 4.6 m broadband connections T-Mobile USA 2.8 m (IP)TV customers 33 m mobile customers iPhone in all european markets EUR 14.8 bn revenue 34,518 employees EUR 15.
Slide 19: T-Systems
T-Systems. Profile 400 multinational companies & public sector customers Pioneer in Cloud Computing Information & communications technology solutions in all industries automotive, finance, transport, trade & public sector EUR 9.2 bn revenue EUR 0.9 bn Ebitda 48,224 employees Data basis financial f
Slide 20: Transformation
Q@ Transformation 2 nn
Slide 21: Trends & technologies
Trends & technologies. Strategy & Transformation 5-1
Slide 22: Industry & Telco Market
Industry & Telco Market. Strategy & Transformation 5-2
Slide 23: Challenges facing Deutsche Telekom
Challenges facing Deutsche Telekom. Strategy & Transformation 5-3
Slide 24: Deutsche Telekom – development
Deutsche Telekom – development. Strategy & Transformation 1950 1990 2006 since 2007 My First Choice for Connected Life and Work 2010 2015 5-4
Slide 25: Our innovation and growth areas
Our innovation and growth areas. Strategy & Transformation 5-5
Slide 26: Strategy
Q@ Strategy 2 nn
Slide 27: Seamless connectivity for the Gigabit Society
Seamless connectivity for the Gigabit Society. Strategy & Transformation …and how we win. 7-1
Slide 28: More innovation by co-operation
More innovation by co-operation. Strategy & Transformation …and how we win. 7-2
Slide 29: Secure cloud solutions
Secure cloud solutions. Strategy & Transformation …and how we win. 7-3
Slide 30: Best-in-class customer experience
Best-in-class customer experience. Strategy & Transformation …and how we win. Source: Right Now, Customer Experience Report 2010 7-4
Slide 31: Consumers
Q Consumers 2 nn
Slide 32: Modern broadband experience: Fixed line & WLAN
Modern broadband experience: Products & Services Fixed line & WLAN. WLAN – mobile Fixed Speedphone & line performance HomeTalk App 11,000 HotSpots Speedphone: Railnet/Flynet: first All-IP telephone WLAN in high speed HomeTalkApp converts train or airplane iPhone into a fixed telephone 9-1
Slide 33: Modern mobile experience: Mobile internet
Modern mobile experience: Products & Services Mobile internet. Roaming Smartphones & tablets Travel & Surf: EU Smartphones trend: wide data flatrate 53% (Group) and Significant increase 64% (Germany) in data roaming of end devices sold are smartphones 9-2
Slide 34: Television
Television. Products & Services Entertain Liga total! Entertain: IPTV in German Football Germany with 140 League games channels/15,000 movies in HD quality In 2012: Entertain via TV, Interactive elements: tablet, PC & mobile personal conferencing 9-3
Slide 35: Online services
Online services. Products & Services 9-4
Slide 36: Cloud services: “Cloud for everyone” (consumers)
Cloud services: Products & Services “Cloud for everyone” (consumers). Mediencenter Personal contents (Music, Fotos, Films etc.) “from the Cloud” Focus security: TÜV certificate 2011 9-5
Slide 37: Cloud services: De-Mail
Cloud services: Products & Services De-Mail. De-Mail De-Mail: secure/legally binding Mail “sealed, but no stamp” Launch with CeBIT 2012 De-Mail from Deutsche Telekom Safety via De-Mail law 9-6
Slide 38: Business Customers
Q@ Business Customers 2 nn
Slide 39: Overview: ICT competence & cloud portfolio
Overview: Information and communications Products & Services technology competence & cloud portfolio. Cloud portfolio: services from the cloud T-Systems cloud pioneer since 2005: first SAP applications from the cloud The cloud as a current business driver: 80% of the SAP business is cloud End-
Slide 40: Dynamic IT sourcing (cloud): “tailored” information technology
Dynamic IT sourcing (cloud): Products & Services “tailored” information technology. Customer examples : Pioneer: savings via flexible IT (15%) Vorwerk: Dynamic adjustment of SAP services to business development (30%) DHL: Synchronising IT costs with the expanding number of packing stations 10 - 2
Slide 41: Collaboration (cloud)
Collaboration (cloud). Products & Services Team Company-wide Mass collaboration collaboration collaboration Communications Collaboration Integration of solutions and platform for consumers platforms for Automotive & into the collaboration Health Sector development of (Asklepios) products and s
Slide 42: Mobile company (cloud)
Mobile company (cloud). Products & Services Sales & leads Human Service staff Resources Sales employees/ Personal Maintain SAP-Data consultants can adviser have via smartphone set off orders and more contact or tablet offers via smart- and access to phone /iPhone all data 10 - 4
Slide 43: Intelligent networks
Intelligent networks. Products & Services 10 - 5
Slide 44: Partner Services & Platforms
Partner Services & Platforms
Slide 45: Infrastructure partner services
Infrastructure partner services. Products & Services 1.9 m km 14.2 PetaBytes Copper cable IP-data volume per worldwide day worldwide 723 Roaming partners worldwide 11 - 1
Slide 46: Platform for media distribution: Pageplace
Platform for media distribution: Pageplace. Products & Services 800 Magazines 83,000 70 newspapers Books 11 - 2
Slide 47: Platform for the Connected Home: Qivicon
Platform for the Connected Home: Qivicon. Products & Services 11 - 3
Slide 48: Platform for cloud services: Business Marketplace
Platform for cloud services: Business Marketplace. Products & Services 11 - 4
Slide 49: Partner co-operations
Partner co-operations. Products & Services 11 - 5
Slide 50: Innovation
Q@ Innovation 2 nn
Slide 51: Innovation: Success stories
Innovation: Profile Strategy & Transformation Success stories. Products & Services Innovation, Service & Brand HUBRAUM T-Venture Digital Business Unit T-Systems T-Labs Innovation Center Example Example Entertain mytaxi.net Support the business idea of In-house development Intelligent Apps GmbH
Slide 52: Politics & Regulation
Q@ Politics & Regulation 2 nn
Slide 53: Regulation & political broadband objectives
Regulation & political broadband objectives. Strategy & Transformation 5-6
Slide 54: Responsibility: Data privacy, sustainability, diversity & sponsoring
Responsibility: Profile Data privacy, sustainability, diversity & sponsoring. Leading role in data Groupwide engagement Pionneer in social and Support in culture & sports privacy & data security for sustainability diversity issues Popular & professional sports Data privacy report & Listed in t
Slide 55: Our Guiding Principles
Our Guiding Principles. Profile Customer delight I am T – Count on me Respect and integrity Best place to perform and grow Team together – Team apart 4-5
Slide 56: Customer Service
Q Customer Service 2 nn
Slide 57: Best service for Connected Life and Work
Best service for Connected Life and Work. Innovation, Service & Brand 13 - 1