Slide 1: A better BT for all of us
A better BT for all of us BT Group plc FY25 results
Slide 2: Forward looking statements caution
BT Group Plc FY25 results 22 May 2025 2 Forward looking statements caution Certain information included in this announcement is forward Accordingly, no assurance can be given that any particular looking and involves risks, assumptions and uncertainties expectation will be met and readers are caution
Slide 3: Allison Kirkby, Chief Executive
BT Group Plc FY25 results 22 May 2025 3 Allison Kirkby Chief Executive
Slide 4: Strong delivery against our strategy
BT Group Plc FY25 results 22 May 2025 4 Strong delivery against our strategy Record FTTP build | 4.3m premises passed, footprint now 18.1m Record FTTP take-up | 1.8m customers connected, base now 6.5m Best mobile network | 11th year in a row with RootMetrics Improved customer service | NPS up 4.7pts
Slide 5: Openreach: Record FTTP build and take-up
BT Group Plc FY25 results 22 May 2025 5 Openreach | Broadband Revenue (£m) Ethernet Revenue (£m) Record FTTP build and take-up; +8% +3% 3,950 EBITDA growth 3,564 3,843 +13% +8% 1,097 ahead of revenue 897 1,018 FY23 FY24 FY25 FY23 FY24 FY25 FTTP footprint now reaches Copper FTTP 54% of UK premises Ba
Slide 6: Consumer: Trading well through pricing headwinds
BT Group Plc FY25 results 22 May 2025 6 Consumer | Broadband Revenue (£m) Postpaid Mobile Revenue (£m) Trading well through pricing headwinds, +4% +1% +6% -2% with improving NPS 3,951 4,122 4,163 3,081 3,279 3,224 and stabilised base FY23 FY24 FY25 FY23 FY24 FY25 FTTP connections up 32% Broadband FT
Slide 7: Business: Separation into UK and International
BT Group Plc FY25 results 22 May 2025 7 Business | UK Revenue (£m) International Revenue (£m) Separation into UK excluding Global and International Portfolio and International 5,438 -1% 5,410 -1% 2,820 -4% -9% 5,364 2,718 will sharpen focus 2,478 and transformation FY23 FY24 FY25 FY23 FY24 FY25 UK r
Slide 8: Simon Lowth, Chief Financial Officer
BT Group Plc FY25 results 22 May 2025 8 Simon Lowth Chief Financial Officer
Slide 9: Solid EBITDA delivery despite weaker revenue
BT Group Plc FY25 results 22 May 2025 9 Solid EBITDA delivery despite weaker revenue FY25 adjusted revenue1 FY25 adjusted EBITDA2 £m Change YoY % £m Change YoY % Consumer 9,695 (1) 2,644 (1) Business 7,842 (4) 1,536 (6) Openreach 6,156 1 4,029 5 Other 12 nm - nm Intra-group items (3,335) 4 - - Total
Slide 10: Outperformance on NFCF; dividend raised
BT Group Plc FY25 results 22 May 2025 10 Outperformance on NFCF; dividend raised FY24 FY25 £m £m Change YoY% Adjusted revenue1 20,835 20,370 (2) Adjusted EBITDA1 8,100 8,209 1 Reported capex 4,880 4,857 - Normalised free cash flow2 1,280 1,598 25 Dividend (pps) 8.00 8.16 2 1. Before specific items;
Slide 11: Allison Kirkby, Chief Executive
BT Group Plc FY25 results 22 May 2025 11 Allison Kirkby Chief Executive
Slide 12: A better BT for all of us
BT Group Plc FY25 results 22 May 2025 12 A better BT for all of us Why we’re here We connect for good Who we’ll become The UK’s most trusted connector of people, business and society How we’ll succeed Build Connect Accelerate the best, most trusted customers so they thrive, our modernisation to rest
Slide 13: Build the best, most trusted digital networks
BT Group Plc FY25 results 22 May 2025 Build the best, most trusted 13 digital networks How we’ll succeed 1 The best FTTP 2 The best, everywhere most resilient in the UK mobile network FTTP built to >18m UK Giving people access to Build premises so far and the best, most reliable mobile aiming for 30
Slide 14: Connect customers so they thrive, as we grow, in a digital world
BT Group Plc FY25 results 22 May 2025 Connect customers so they thrive, 14 as we grow, in a digital world How we’ll succeed 5 The most loved 6 The best and trusted connectivity brands products for life and work Build Ability to serve everyone with three loved telco brands to help them get the most o
Slide 15: Accelerate our modernisation to restore leadership
BT Group Plc FY25 results 22 May 2025 Accelerate our modernisation to 15 restore leadership in everything we do How we’ll succeed 9 One-team with 10 A radically simpler a customer- portfolio, first delivery products and culture platforms Build Creating a more customer- centric, delivery focused cult
Slide 16: Openreach: Levers to sustainable growth and strong returns
BT Group Plc FY25 results 22 May 2025 16 Openreach | Levers to sustainable growth and strong returns Building FTTP Accelerating FTTP Reducing Excelling at at pace take up repair volumes customer service Unrivalled national reach for Protect our base to limit line losses Move to FTTP which has struct
Slide 17: Openreach: Accelerating the build to 5 million premises in FY26
BT Group Plc FY25 results 22 May 2025 17 Openreach | Accelerating the build to 5 million premises in FY26 Footprint January 2021 Footprint March 2025 Footprint December 2026 Population weighted footprint None Up to 25% 25% - 50% 50% - 75% 75% - 100% 0.8m FTTP premises passed 18.1m FTTP premises pass
Slide 18: Consumer: Levers to sustainable growth
BT Group Plc FY25 results 22 May 2025 18 Consumer | Levers to sustainable growth Growing the Building the Growing converged Excelling at customer 5G base FTTP base households experience Continue UK mobile network Grow share in new FTTP footprint Leverage the UK’s largest mobile and Expand digital ca
Slide 19: Business: Levers to growth and transformation
BT Group Plc FY25 results 22 May 2025 19 Business | Levers to growth and transformation Growing UK Simplifying the Migrating off Excelling at customer customer base portfolio legacy experience Maintain position in SMB and Offer the latest secure, reliable Put every customer on the latest Improve sat
Slide 20: Simon Lowth, Chief Financial Officer
BT Group Plc FY25 results 22 May 2025 20 Simon Lowth Chief Financial Officer
Slide 21: Group: Accelerating our transformation
BT Group Plc FY25 results 22 May 2025 21 Group | Accelerating our transformation Excelling at customer Closing business Reducing Delivering cost service applications workforce benefits Reduce fault rates and service issues Standardise our product and IT Complete the FTTP build Shut-down legacy IT, n
Slide 22: Group: Optimise the business portfolio and capital allocation
BT Group Plc FY25 results 22 May 2025 22 Group | Optimise the business portfolio and capital allocation Invest for growth Support the Maintain strong Returns to in value pension fund balance sheet shareholders Build next generation digital networks Enduring settlement in place Target BBB+ through th
Slide 23: Allison Kirkby, Chief Executive
BT Group Plc FY25 results 22 May 2025 23 Allison Kirkby Chief Executive
Slide 24: Outlook: Path to substantially normalised higher free cash flow
BT Group Plc FY25 results 22 May 2025 24 Outlook | Path to substantially normalised higher free cash flow FY26 End of Decade Total Revenue ~£20bn Sustained growth from FY27 UK Service Revenue £15.3bn-15.6bn Sustained growth from FY27 Consistent and predictable growth ahead Adjusted EBITDA1 £8.2bn-8.
Slide 25: A better BT for all of us
BT Group Plc FY25 results 22 May 2025 25 A better BT for all of us Why we’re here We connect for good Who we’ll become The UK’s most trusted connector of people, business and society How we’ll succeed Build Connect Accelerate the best, most trusted customers so they thrive, our modernisation to rest
Slide 26: BT Group Plc FY25 results 22 May 2025
BT Group Plc FY25 results 22 May 2025 26
Slide 27: Build, Connect, Accelerate: how we'll succeed
BT Group Plc FY25 results 22 May 2025 Build the best, most trusted 27 digital networks How we’ll succeed 1 The best FTTP 2 The best, 3 The only 4 Leadership everywhere most resilient seamless, in network in the UK mobile connectivity, innovation network using all our assets for the country Build Con
Slide 28: Strategic KPIs
BT Group Plc FY25 results 22 May 2025 28 Strategic KPIs Actuals Future BT Group FY24 FY25 FY28-FY30 Build Openreach FTTP premises passed 13.8m 18.1m 25m-30m the best, most trusted Openreach FTTP take up 34% 36% 40-55% digital networks 5G UK population coverage 75% 85% >98% Connect Retail FTTP take-u