StarHub Ltd · SGX:CC3
StarHub — Investor Day (November 2020)
9 slides from StarHub's investor day presentation, Nov 18, 2020
Slide 1: CBG Re-Invent Strategy
Johan Buse Chief, Consumer STARHUB INVESTOR DAY 2020 CBG Re-Invent Strategy 18 November 2020 1
Slide 2: Forward-Looking Statements
FORWARD-LOOKING STATEMENTS The following presentation may contain forward-looking statements by StarHub Ltd (“StarHub”) relating to financial trends for future periods. Some of the statements in this presentation which are not historical facts are statements of future expectations with respect to th
Slide 3: CBG Ecosystem
CBG ECOSYSTEM Connectivity, Customer Satisfaction, Branding, Product Simplification, Digital Journey as Core StarHub Brand: #BeTheChange Customer Lifecycle Management Mobile Transformation Home Transformation Channel & Service Transformation: Digitalisation New Ways of Working Simplified systems & C
Slide 4: Key Strategies
KEY STRATEGIES Driving Revenue Growth & Streamlining Costs DIFFERENTIATE CHALLENGE DIGITAL FIRST Achievement: SIMPLIFY • Digital Rewards Achievement: • Homehub Plus • First to launch 5G & cloud • Refreshed retail gaming experience (Plaza Achievement: • Fastest Network (IMDA, Singapura flagship store
Slide 5: 5G on Singapore Fastest Network
5G ON SINGAPORE FASTEST NETWORK Network differentiation with content and gaming partnerships Integrated 5G Experience Content Gaming 2020 FREE 12-month StarHub Antstream 1000+ classic TV+ with Mobile+ plans arcade cloud gaming Future New partnerships 5
Slide 6: Pay TV Transformation
PAY TV TRANSFORMATION • Simplified products (IPTV + OTT) with unified EXPERIENCE pricing • Unified experience across big and small screens • Plug-and-play • Completed cable-to-fibre migration; transformed COST to variable cost model STRUCTURE • Converted most content providers to variable fee model
Slide 7: The Future of Broadband
THE FUTURE OF BROADBAND New Technologies • 5G Fixed Wireless Access & WiFi6 • Enhanced experience • Plug-and-play; no installation lead time Carving A Niche – Gaming • Performance Differentiation • Lower ping times; reduced latency Mesh Solutions • Plug-and-play; easy installation via mobile app • E
Slide 8: Re-Imagine Channel Distribution
RE-IMAGINE CHANNEL DISTRIBUTION Differentiated customer experience & cost effective operating model RETAIL DNA ONLINE • Experiential retail • Core sales channel • Effective footprint • Simplified one click across Singapore journey 8
Slide 9: CBG Re-Invent Strategy
STARHUB INVESTOR DAY 2020 CBG Re-Invent Strategy Investor Relations: Amelia LEE | IR@StarHub.com 9