Slide 1: Sustainable long-term value creation for all our stakeholders
Sustainable long-term value creation for all our stakeholders May 2025
Slide 2: NN Group at a glance
NN Group at a glance Our company Our main brands Operating capital generation2 • International financial services company, 6% with a strong presence in Europe and Japan 5% • Active in 10 countries, unified international culture with shared best practices 22% 49% • Approx. 19 million customers served
Slide 3: Sustainable long-term value creation for all our stakeholders
Sustainable long-term value creation for all our stakeholders Our purpose We help people care for what matters most to them Our ambition Our strategic commitments We want to be an industry leader, known for our customer engagement, Engaged customers We deliver an outstanding customer and distributor
Slide 4: An industry leader, known for customer engagement, talented people and contribution to society
An industry leader, known for customer engagement, talented people and contribution to society Connected SDGs NN Group can make a real difference by supporting our 19 million Providing relevant products Contributing to the transition customers and contributing to the and services to support to a sus
Slide 5: Our sustainability journey
Our sustainability journey NN Group publishes NN Group NN Group becomes a NN Group launches NN Group announces interim NN Group publishes an NN Group Publication Responsible Investment discloses its first member of the IIGCC and ambition to transition targets to transition its update of its Climate
Slide 6: Progress on our strategic targets with a focus on climate action
Progress on our strategic targets with a focus on climate action
Slide 7: On track to achieve strategic targets
On track to achieve strategic targets Excellent customer experience Engaged employees Above market average NPS-r1 of NL and Employee engagement of ≥ 8.0 by 2025 Women in senior management International by 2025 positions2 of ≥ 40% by 2025 7.8 7.9 40% 41% Netherlands: on par International: above On tr
Slide 8: Climate Action Plan
Climate Action Plan Climate Action Plan1 Taking action to achieve our climate Elements of our approach • The Climate Action Plan underscores NN’s goals • Helping to accelerate the transition to a low- commitment to incorporate climate action • NN is committed to science-based principles carbon econo
Slide 9: Ambition to achieve net-zero emissions across the business
Ambition to achieve net-zero emissions across the business Interim targets and reference objectives2 Ambition Actions 2025 2030 Proprietary Transition proprietary • Reduce carbon emissions for Dutch residential mortgages by ~34%3 investment investment portfolio to • Reduce GHG emissions of corporate
Slide 10: Our performance is recognised in indices and ratings
Our performance is recognised in indices and ratings Included 14.3 C AA #6 C #4 (RI1) #35 (low risk) (range A to D-) (range AAA to (P&C (prime) (out of 20) (out of 400+) CCC) insurance) (out of 29) #1 (Tax2) #8 (out of 116) (Insurance) (out of 71) 1. VBDO Benchmark on Responsible Investment by Dutch
Slide 11: Customers
Customers Providing relevant products and services to support customers through the challenges of today and tomorrow
Slide 12: Providing an excellent customer experience
Providing an excellent customer experience Customer needs shape the Innovating our business while Data privacy and protection customer experience adding value for our customers • Designated Data Protection Officers at HQ • Our customers are the starting point of • We use our digital capabilities and
Slide 13: Access to products and services that help customers address societal challenges
Access to products and services that help customers address societal challenges • Energy Savings Budget by NN Bank, allowing additional loans of up to 6% of a home’s value after implementing energy saving measures • Woonnu sustainability check: platform to help advisors integrate sustainability in t
Slide 14: People
People Fostering an inclusive and inspiring culture that supports continuous learning and collaboration in which employees can thrive
Slide 15: Attracting, developing and retaining engaged employees
Attracting, developing and retaining engaged employees Employee value proposition Diversity, Equity and Inclusion Optimising employee engagement • Providing a workplace that supports • Promoting diversity in all forms, as set out in • Engagement is essential for long-term cooperation and allows peop
Slide 16: Society
Society Being a good corporate citizen and contributing to the communities in which we live and operate
Slide 17: Using our resources, expertise and networks for the advancement of our communities
Using our resources, expertise and networks for the advancement of our communities Target: Support the financial, physical and/or mental well-being of 1 Our achievements in 2024 million people by 20251 • Increased the number of people supported to ~375,000 in 2024 Philosophy: By staying close to who
Slide 18: Reducing our own operational footprint
Reducing our own operational footprint Operational GHG emissions progress (GHG, in kilotonnes) Lease car fleet in the Netherlands to be fossil free in 2025 Base year 20 15 -35% Continue to increase the use of energy Scope 1 efficient technologies and procure a Scope 2 10 higher fraction of renewable
Slide 19: Strong commitment to responsible tax behaviour
Strong commitment to responsible tax behaviour Positive contributor to society Transparency and governance Our commitment has been • Acting according to the letter and the spirit of • Transparent about our approach to tax and consistently recognised the law and regulations of the countries in tax po
Slide 20: Responsible investing
Responsible investing Contributing to the transition to a sustainable economy by investing our assets responsibly
Slide 21: Using our influence to achieve positive change
Using our influence to achieve positive change Responsible Investment Voting and engagement Restriction: a measure of Biodiversity approach for Framework Policy last resort our proprietary • Policy sets out approach to • Direct or collaborative engagement • NN Group's norms-based RI criteria: a inve
Slide 22: Our approach to transitioning our proprietary investment portfolio to net-zero GHG emissions by 2050
Our approach to transitioning our proprietary investment portfolio to net-zero GHG emissions by 2050 Decarbonisation of investment portfolio Increasing investments in climate solutions • Paris alignment strategies for sovereign bonds, corporate investments2, • Dutch Climate Action Fund launched in p
Slide 23: Net-zero strategy for proprietary asset portfolio
Net-zero strategy for proprietary asset portfolio Targets and reference objectives per asset class Investments in climate solutions2 • Government bonds: improve weighted average Climate Score annually (31 December 2024) • Corporate investments1 reference objective: reduce GHG emissions by 25% by 202
Slide 24: Governance
Governance Sustainability is embedded throughout the organisation and governance structure
Slide 25: Sustainability is embedded in our governance
Sustainability is embedded in our governance Strategy setting Strategy execution and monitoring Operational implementation 2nd Line of defence Supervisory Board Group Sustainability Council Center of Expertise Group Climate Enterprise Risk Management (ERM), Investment Supervises the strategy pursued
Slide 26: Strong corporate governance framework
Strong corporate governance framework Supervisory Board NN Group has a two-tier board structure Supervisory Board Responsible for supervising the management performed by the Executive Board and the general course of affairs of NN Group and its businesses, and assists the Executive Board with advice
Slide 27: Experienced and diverse Management Board
Experienced and diverse Management Board Management Board • Strong Management Board with the required skills and experience • Average experience in the financial sector of over 20 years David Knibbe (NL) Annemiek van Melick (NL) • Diverse representation is promoted throughout the 1 1 Chief Executive
Slide 28: ESG is integrated into remuneration
ESG is integrated into remuneration Remuneration principles ESG is integrated in objective setting Committed to closely monitor the • Supporting sustainable long-term value creation by • Annual target setting for senior leaders evolves development of NN’s CEO pay ratio using performance objectives t
Slide 29: More information
More information
Slide 30: More information
More information Sustainability at NN Group Memberships and endorsements • Taking climate action: link • Responsible investment: link • Our approach to tax: link • Sustainable business operations: link • Sustainability governance, stakeholders, memberships and endorsements: link • Sustainability fac
Slide 31: Important legal information
Important legal information NN Group’s Consolidated Annual Accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (“IFRS-EU”) and with Part 9 of Book 2 of the Dutch Civil Code. In preparing the financial information in this document, the
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