9 slides from Cognizant Technology Solutions's investor presentation, Nov 27, 2024
Slide 1: Elevating Claims Excellence
Elevating Claims Excellence Driving outcomes through tech infused advanced automation and insights © 2024 Cognizant | Private
Slide 2: Critical failure points hindering claims operations
Critical failure points hindering claims operations Lengthy cycle times Undetected leakage from advanced fraud High impact on customer experience, operational costs and resource allocation Uncontrolled Claim Leakage, Higher Premiums, Net Loss Ratio Impact Inconsistent / inaccurate data High operatio
Slide 3: Transformative Solutions for Next-Gen Claims Efficiency
Transformative Solutions for Next-Gen Claims Efficiency Badge 1 with solid fill Transforming first impressions: Elevating customer experience and efficiency Badge 4 with solid fill Guarding the bottom line: Cutting premium leakage with intelligent fraud detection Badge with solid fill From paper to
Slide 4: Transforming first impressions: Elevating customer experience and efficiency
Transforming first impressions: Elevating customer experience and efficiency Integrating real-time voice analytics and cognitive assistance tools to elevate FNOL efficiency, drive customer-centered engagements, optimize claims intake precision, and expedite first touch resolutions • Precision-guided
Slide 5: From paper to precision: Accelerating claims with intelligent document processing
From paper to precision: Accelerating claims with intelligent document processing State-of-the-art OCR and Gen AI-based tools to extract, classify and operationalize unstructured data to facilitate STP and minimize human intervention in document-intensive claim workflows • Actionable insights from u
Slide 6: Visual intelligence: Redefining accuracy and speed
Visual intelligence: Redefining accuracy and speed Sophisticated image recognition algorithms to automatically detect damage, enhance estimation accuracy and streamline adjudication by minimizing manual error and subjective interpretation • AI-driven image recognition detects collision-specific dama
Slide 7: Guarding the bottom line: Cutting claims leakage with intelligent fraud detection
Guarding the bottom line: Cutting claims leakage with intelligent fraud detection and superior operations support Cutting edge data consolidation, Gen AI-based ingestion, anomaly detection algorithms and machine learning for real-time fraud detection with 100% explainability to reduce leakage and st
Slide 8: Maximizing recovery: Unlocking subrogation potential through data-driven insights
Maximizing recovery: Unlocking subrogation potential through data-driven insights and optimized operations Unique outcomes-based solution using Shift’s predictive model and decision intelligence and Cognizant’s operations rigor to maximize recovery, prioritizing high yield opportunities and driving
Slide 9: Thank you
Thank you Vijai John vijai.john@cognizant.com