Compass Group Plc · LSE:CPG
Compass — ESG Presentation (2023)
25 slides from Compass's sustainability presentation, 2023
Slide 1: Our people are at the heart of our business
OUR PEOPLE ARE AT THE HEART OF OUR BUSINESS Energetic, ambitious and entrepreneurial, they deliver amazing food and hospitality to millions of consumers worldwide
Slide 2: People are at the heart of who we are
“People are at the heart of who we are and what we do. They are essential to our strategy for growth as, together with our caring winning culture and robust MAP framework, our people differentiate us from the competition.” Dominic Blakemore - CEO 2023 Awards 4
Slide 3: Contents
CONTENTS 1 OUR CARING WINNING CULTURE Great Attract • Recruiting the best people • Removing barriers for all PEOPLE 2 SUPPORTING OUR PEOPLE Great • Health & wellbeing Invest • Engagement • Pay & benefits 3 CAREER FOR LIFE SERVICE • Talent development Develop • Training & Promotion • Opportunities fo
Slide 4: Our People Strategy
Compass Group is uniquely positioned to create lifetime career opportunities for all and to positively impact and represent the communities in which it operates. We are creating empowered teams by developing diverse talent and leaders who foster an inclusive culture that enables everyone to be thems
Slide 5: Operations across key markets
Compass Group operates across 35 countries and employs over 550,000 colleagues globally. We have a decentralised structure with autonomy sitting in our local companies supported by regional oversight. As a result, we are illustrating our focus on People across four key markets, accounting for c.80%
Slide 6: Attract: Our caring winning culture
1 Attract Our caring winning culture “We strive to be a collection of OUR PEOPLE STRATEGY businesses everybody wants to join, and nobody wants to leave. Our diverse Compass family is defined by creating careers for life through nurturing and sustaining our people to fulfil their potential.” Deb Lee
Slide 7: Recruiting the best people
1 Attract North America RECRUITING THE Digital recruitment BEST PEOPLE & onboarding of over 160K new associates With people at our heart, we are always France looking to attract the best talent. We use innovative recruitment tools to attract new No CV recruitment candidates, including digital applic
Slide 8: Removing barriers for all
1 Attract North America REMOVING c.8,300 associates trained in BARRIERS FOR ALL DE&I Incorporating cultural competence, building empathy and reducing unconscious bias It is our ambition to remove barriers to opportunity - particularly with regard to UK gender, race, and for those from less advantage
Slide 9: France: Planète Chef
CASE STUDY France: Planète Chef • Culinary school for apprentices from diverse backgrounds with no previous experience or requirement for a CV • Opened in Paris in Sep 2021 • 40 apprentices on a two year programme • 18 further places following extension to all regions of France • Apprentices graduat
Slide 10: Australia: Indigenous & disability employment
CASE STUDY Australia: Indigenous & disability employment Indigenous employment & training has developed Work experience and school programme over 25 years. for people with disabilities. • Proactively target unemployed Aboriginals - over 400 • Programme supported by Australian Government recruits in
Slide 11: Invest: Supporting our people
2 INVEST SUPPORTING OUR PEOPLE “At a time when living costs are rising and household budgets are under increasing pressure we want to provide support and advice to our people. We are first and foremost a people powered business – each and every person does an amazing job day in and day out and we ap
Slide 12: Health & wellbeing
2 INVEST North America HEALTH & Health is Wealth WELLBEING Educational campaign focused on mental, physical, financial and nutritional health We prioritise the health and wellbeing of UK our people and are sensitive to the current economic environment that is putting You Matter significant pressure
Slide 13: Engagement
2 In 2023 employees from our INVEST largest countries participated in ENGAGEMENT 6 round table open discussions Lead by Ireena Vittal, designated non executive Director for workforce engagement Compass wants employees to thrive in a fair and inclusive work environment. Global Engagement Survey Under
Slide 14: Pay & benefits
2 North America INVEST PAY & BENEFITS Same day pay c.15,000 colleagues enrolled We are proud of our caring culture and are committed to supporting our people during this challenging period. This support includes a commitment to fair pay appropriate to each market and UK financial support along with
Slide 15: North America: Same day pay
CASE STUDY North America: Same day pay Turnover reduced by c.15,000 members up to 13% for and growing Get paid early, participants save automatically. Your pay, your way. > 20% members are Popular amongst new saving for the future associates “I love the options and flexibility to get my money early.
Slide 16: UK: Social Promise
CASE STUDY UK: Social Promise ‘Mission to a Million’ to support one million people by 2030 through job creation, education, training, and community and charitable engagement. • Clear pathways to progression • Representative of the UK’s working population by 2030 • Targeting hard to reach groups • Wo
Slide 17: Develop: Career for life
3 DEVELOP CAREER FOR LIFE “Our people are the absolute best in the industry. They care about what they do, and they serve our customers and clients with heart and purpose. In return, it’s our most important responsibility to give them the runway to grow their career with us. We empower our Associate
Slide 18: Talent development
3 Global DEVELOP TALENT Talent philosophy DEVELOPMENT Newly developed framework to identify potential for all and to grow on the job Developing future leaders and retaining top talent is crucial to our strategy for Global growth. Retail Excellence Compass is uniquely positioned to create lifetime op
Slide 19: Training & promotion
3 Global DEVELOP TRAINING & Leadership in Action PROMOTION Trained over 5,000 unit managers in 16 languages, across 35 countries Our businesses empower their teams to deliver and make decisions using training, Global tools and knowledge. 18,000 Employees completed our signature MAP leadership traini
Slide 20: Opportunities for everyone
3 UK DEVELOP OPPORTUNITIES 58% promotions female FOR EVERYONE With 13% of workforce promoted in the year As part of our commitment to ensure inclusion for all, we endeavour to harness North America the talents of our diverse workforce across every level of the organisation. Work has continued at pac
Slide 21: Support: Trusted culture
4 SUPPORT TRUSTED CULTURE “We are committed to further strengthening and continuing to embed our policies, codes and ethics and integrity programme in the countries where we operate to ensure business is conducted in an ethical, fair and responsible way.” Alison Yapp – Group General Counsel and Comp
Slide 22: Our codes & policies
4 SUPPORT Group Business Integrity Policy OUR CODES & Business Integrity – May 2023 POLICIES Code of Business Conduct Code_of_Business_Conduct-October_2022 Through our inclusive culture, we promote a workplace where our people and Code of Ethics partners can speak up and be heard. Our Compass_Group_
Slide 23: Governance
4 SUPPORT 96% of leaders who GOVERNANCE completed E&I training agreed it raised their awareness of E&I principles Our Ethics & Integrity programme’s purpose is to protect our people, our assets, our reputation and our relationships with stakeholders. 12,000 leaders trained in managing Through commun
Slide 24: Working in the community
4 UK SUPPORT WORKING IN THE Foodcycle To lend expertise to those running COMMUNITY community kitchens We believe that our businesses must positively impact their communities. As well as creating jobs within our operations, North America we support thousands of livelihoods through purchasing, aiming
Slide 25: Great People, Great Service, Great Results
Great PEOPLE Great SERVICE Great RESULTS