Itau Unibanco Holding S.a. · BMFBOVESPA:ITUB3
Itau Unibanco — Q3 2023 Earnings Presentation
26 slides from Itau Unibanco's earnings presentation, Nov 7, 2023
Slide 1: 3Q23 institutional presentation
3Q23 institutional presentation Corporativo | Interno
Slide 2: With 99 years of history, we are a full-service bank
market value¹ total assets² recurring ROE³ US$55.1 bn BRL2,679 bn 21.1% _with 99 years of history, most valuable4 Latin American brand US$8.7 bn we are a 97.5k employees full-service bank in Brazil and overseas the best bank to work for in Brazil and winner of LinkedIn’s Diversity award (1) In 11/01
Slide 3: We are present in 18 countries
we are present in 18 countries 2 3 3Q23 Recurring Loan 3Q23 3Q23 Brazil 1 2 3 4 Colombia 1 2 3 4 Paraguay 1 2 3 4 main Managerial Portfolio 1 ROE Efficiency Result Sep/23 Ratio Argentina* 1 2 4 Mexico 1 Peru 1 highlights (BRL million) (BRL billion) (%) (%) Chile 1 2 3 4 Panama 1 4 Uruguay 1 2 4 Luxe
Slide 4: The most complete portfolio of products and services
with the most complete portfolio of products and services... Private Bank ...and brands and partnerships to Ultra >BRL15 million in > BRL4 billion serve different client profiles total investment some of our brands and partnerships Large Personnalité checking accounts > BRL500 >BRL15 k or million up
Slide 5: Corporate development
distribution channels Corporate development Pathway to accelerate our cultural and digital transformation technology products & people Commercial M&A and Joint Corporate partnerships Ventures venture capital 5 Corporativo | Interno
Slide 6: Our clients choose how they want to be served
our retail footprint our clients choose how they is constantly optimized for our want to be served clients’ behavior and needs 24% in-person remote of physical branches in Brazil (3Q23 vs. 4Q18) digital interactions(4) 3.5 k WhatsApp click to human Company branches email Bankline around 42 k 3Q21 3Q
Slide 7: Our ability to adapt, innovate and change has enabled us to get where we are
our ability to adapt, innovate and change Click here for has enabled us to get where we are now... more info beyond banking one of the four top (iPhone pra acquisition of ZUP data processing sempre) is merger of Banco speeds up digital Casa Moreira centers in Brazil is launched first bank with Itaú
Slide 8: Solid governance ensures business sustainability
solid governance governance pillars Click here for more info ensures business sustainability Meritocracy-based Focus on performance and Decisions made jointly management long-term value creation family control, professional IUPAR Family control ensures a long-term vision management and listed Itaú U
Slide 9: Supported by our risk culture, we operate based on strict models
supported by our risk culture, we operate based on strict models A three line-of-defense model: business areas have the primary responsibility for risk management, followed then by the risk department and at last by the audit area, reporting directly to the Board of Directors Audit Discussion of met
Slide 10: Itubers culture
itubers we_ put Itubers: ▪ are determined to wow the client the client values that guide our cultural culture ▪ innovate based on the client’s needs transformation journey first ▪ always make things simple Itubers: Itubers: ▪ are curious about the ▪ are ambitious in their we_ don’t world and are alw
Slide 11: Cultural transformation to build a more efficient, simple and agile bank
1. client centricity 2. digital transformation We want to be the benchmark in satisfaction, Technology is the great enabler of transforming our culture so that the client is at this transformation, leveraging our the center of everything. commercial potential. Our actions and efforts are designed fo
Slide 12: The client is at the center of everything we do
We put the client first we are determined to wow the client… the client is at +793k¹ calls NPS Global + 25 points the center of _ leaders calling to hear direct feedback from clients and + 20 points everything we do understand their experiences. Ambition Our commitment: to serve our clients where, +
Slide 13: Technology enabling our clients to have the best service
technology enabling our clients to have the best service People Quality we work with multidisciplinary teams under the communities model Design Design applied to scale and client centricity culture that include members from the business, technology, operations, UX departments, among others. + Artifi
Slide 14: Client centricity and digital transformation
continuous investing in technology we create value in a consistent way client centricity 3Q2023 vs 2018 efficiency ratio (Brazil) below 38% and digital + 2.1x - 37% transformation solution development infrastructure costs with efficiency investments gains strengthening culture ongoing challenging ac
Slide 15: Leadership in several business and growth opportunities
leadership in several business and growth opportunities Mortgage Cards Agribusiness Ranked #1 among private banks Market leader Our credit portfolio grew 85% in the last three years 19.0% market share in Aug/23¹ 27.9% market share in revenue in Jun/23 Agribusiness GDP is expected to reach BRL2.63tn
Slide 16: Leadership in several business and growth opportunities
leadership in several business and growth opportunities Asset Management Insurance Largest private asset manager in Potential growth in the sector 23.8% market share in acquiring Latin America in 2Q/23 Complete portfolio with proprietary and third- 10.5% market share in Sep/23 2 party products #1 pl
Slide 17: Growth alongside innovation: new products, channels and services launched
growth alongside innovation new products, channels and client strength of client solutions services launched base relationship offer new products and Itaú services Meu Negócio solutions Itaú Shop relationship investment platform platform platform A free of charge account for Specialized investment p
Slide 18: ESG initiatives integrated into business ensure the bank's sustainability
ESG initiatives integrated into business ensure the bank’s sustainability strategy based on ten positive impact commitments financial inclusion and financing positive responsible transparency in citizenship entrepreneurship impact sectors + investment communication To take care of people's To suppor
Slide 19: ESG initiatives: discover some of our initiatives
ESG initiatives integrated into business ensure the bank’s sustainability discover some of our initiatives business corporate behavior country development BRL327 billion consumed for sustainable In August, we held the Itaú BBA Experience We launched the Sports Call for Proposals, an development by S
Slide 20: Solid results and sustainable value creation
solid results and sustainable value 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 9M22 9M23 creation ROE average cost of capital 12,5% increase in value creation BRL billion recurring managerial result value creation cost of capital 20 Corporativo | Interno
Slide 21: Higher revenue with a cost discipline
higher revenue with a cost discipline financial margin with clients financial margin with the market cost of credit 2.5% 33.1% 1.9% 3Q23 3Q23 vs. 2Q23 3Q23 3Q23 3Q23 vs. 2Q23 3Q23 vs. 2Q23 BRL25.6bn 9.3% BRL0.7bn 38.6% BRL9.3bn 15.9% 3Q23 vs. 3Q22 3Q23 vs. 3Q22 3Q23 vs. 3Q22 17.6 15.6 17.6 23.4 1.5
Slide 22: Without overlooking risk management
without overlooking risk management credit portfolio¹ 90 days NPL 15-90 days NPL coverage ratio Sep-23 Sep-23 Sep-23 Sep-23 BRL1,163bn 3.0% 2.3% 209% 1.0 % 4.7 % 0.0 p.p. 0.2 p.p. 0.2 p.p. 0.0 p.p. 3.0 p.p. 6.0 p.p. Sep-23 vs. Jun-23 Sep-23 vs.Sep-22 Sep-23 vs. Jun-23 Sep-23 vs. Sep-22 Sep-23 vs. Ju
Slide 23: Capital structure suitable for carrying out our growth strategy
capital structure suitable for carrying out our growth strategy Basel ratio Itaú Unibanco Minimum required capital 23 Corporativo | Interno
Slide 24: Diversified shareholders base with high liquidity
diversified shareholders base with high liquidity Free float* | Non-voting shares Daily average volume of shares traded (BRL million) – ITUB4 4.8 billion of shares 480 k Brazilians B3 direct shareholders in September 2023 Foreigners B3 NYSE 3Q21 3Q22 3Q23 3Q21 3Q22 3Q23 (*) Excluding controlling sha
Slide 25: 2023 guidance: reaffirmed and normalized
2023 guidance: reaffirmed and normalized Itaú Argentina normalized guidance impact4 guidance growth between growth between total credit portfolio¹ 6.0% and 9.0% 0.35 p.p. 5.7% and 8.7% growth between growth between financial margin with clients 0.97 p.p. 12.5% and 15.5% 13.5% and 16.5% between betwe
Slide 26: Investor Relations
Investor Relations (11) 2794-3547 | ri@itau-unibanco.com.br | www.itau.com.br/ri Corporativo | Interno
Itau Unibanco Holding — Q3 2023 Earnings Presentation on 6ix