Lightspeed Commerce Inc · TSX:LSPD
Lightspeed Commerce — Investor Day (November 2021)
121 slides from Lightspeed Commerce's investor day presentation, Nov 23, 2021
Slide 1: Capital Markets Day
Capital Markets Day November 23, 2021
Slide 2: Opening remarks
Opening remarks Gus Papageorgiou Head of Investor Relations
Slide 3: Disclaimer
Disclaimer General All references in this presentation to the “Company”, “Lightspeed”, “us” or “we” are to Lightspeed Commerce Inc (formerly Lightspeed POS Inc.). All references in this presentation to dollars, “$” or “US$” are to United States dollars, and all references to Canadian dollars and “C$
Slide 4: Agenda
Agenda Time Topic Presenter Opening remarks Gus Papageorgiou 8:00 AM Q2 recap JP Chauvet 8:05 AM The Lightspeed story Dax Dasilva 8:15 AM 8:30 AM A vision of the future JP Chauvet 9:15 AM Break & demo Evan Johnston 9:25 AM Our business Michael DeSimone & JD St Martin 10:05 AM Go-to-market JD St-Mart
Slide 5: Q2 recap
Q2 recap JP Chauvet President
Slide 6: Our progress so far
Our progress so far March 2019, IPO(1) Today(2) ● >47,000 Customer Locations(3) ● ~156,000 Customer Locations ● LTM GTV(3) >$13B ● LTM GTV >$55B ● $72M LTM revenue ● $389M LTM revenue ● Lightspeed Payments available to U.S. ● $2B in payments processed in most recent retail customers only quarter; Li
Slide 7: Q2 in review
Q2 in review Acquisition Revenue Organic growth Payments ARPU(2) growth integration Revenue of $133M, 58% organic(1) growth rate Ongoing growth of Payments. ARPU now at ~$270 Proof points: ahead of guidance. of subscription and Payments Penetration Rate(2) per month up from ● Launch of flagship Ligh
Slide 8: Q2 common questions
Q2 common questions Customer Lightspeed Financial Locations Payments progress Outlook in 2H
Slide 9: Payments Penetration: more processing volume and a growing GTV
Payments Penetration— more processing volume and a growing GTV +19% ● Payments volume in dollars(1) increased 19% ● Payments volumes to date are concentrated in NoAm in Q2 from Q1 ● Payments only recently launched for EMEA hospitality (1) Payments volume in dollars represents the total dollar value
Slide 10: Payments volume per Customer Location by week (U.S. Retail only)
Payments volume per Customer Location by week (U.S. Retail only) Holiday shopping Tailwinds 1. Merchants are growing Covid increase in some core retail verticals 2. Credit cards continue to be favored over cash 3. We are attracting more mid-market customers Factors considered for guidance Q4 seasona
Slide 11: The Lightspeed story
The Lightspeed story Dax Dasilva Founder & CEO
Slide 12: Building communities through commerce
Building communities through commerce Lightspeed powers the businesses that are the backbone of the global economy.
Slide 13: Track record of innovative solutions for independent merchants
Track record of innovative solutions for the evolving needs of independent merchants A history of transformative …accelerating in 2022 innovation in commerce… Mac-based Mobile- Cloud- Lightspeed Retail POS based POS based POS Capital solutions solutions solutions Reporting POS Lightspeed Omnichannel
Slide 14: A one-stop commerce platform
A one-stop commerce platform Sophisticated, yet intuitive. Powerful, yet simple. Lightspeed is more than a POS—it’s the center of a business, online and in-store.
Slide 15: ~156k customer locations in over 100 countries
~156k customer locations in over 100 countries* We provide a one-stop commerce platform for merchants around the world. 156K *Based on data reported as at September 30, 2021
Slide 16: New York Stock Exchange
New York Stock Exchange September 2020
Slide 17: A vision of the future
A vision of the future JP Chauvet President
Slide 18: Large total addressable market
Large total addressable ~6M (1) market 47M (2) Large market opportunity as digital transformation Retail & Restaurant SMBs accelerates. (1) Source: 2018 data from AMI Partners. SMBs employing 5 to 499 employees in the Retail and Restaurant industry sectors. AMI Partners defines “SMBs” as businesses
Slide 19: Winning in a market segment inadequately served
Winning in a market segment that we believe is inadequately served eCommerce Shopify Omnichannel Legacy POS Physical Simple merchants Complex merchants This chart outlines information with respect to other selected publicly-traded software as a service providers (the "comparables"). The information
Slide 20: The Lightspeed difference
The Lightspeed difference Legacy POS Systems Omnichannel Commerce OS Typical cloud POS Cloud deployment Front-office interface Back-office sophistication 20
Slide 21: Lightspeed Restaurant
Lightspeed Restaurant
Slide 22: Lightspeed Retail
Lightspeed Retail
Slide 23: Past > present > future
1 Past > present > future
Slide 24: A quick history of commerce and technology
A quick history of commerce and technology Cloud & mobile POS Importance of technology On-premise POS & Omnichannel digitalization of Payments Physical shopping & cash registers 1990s 2000s 2010s Today
Slide 25: Lightspeed today: Cloud POS platform
Lightspeed today: Cloud POS platform primarily focused on merchant value Brand & supplier Consumer services services Merchant services
Slide 26: Lightspeed in the future: Commerce platform
Lightspeed in the future: Commerce platform COMMERCE PLATFORM Merchant services Merchant services Supplier services Pe nne ch r s ls a a ut g rib sin on n Consumer services n io a li d m st di Data di n za d ha tio ark services a n e rc Financial services n, etp M di la git ce Data services al Finan
Slide 27: Future value proposition
2 Future value proposition The unique offering for merchants, suppliers and consumers
Slide 28: Value proposition for merchants
Value proposition for merchants Complete commerce platform that scales with your business Direct integration with suppliers for on- demand inventory management Connect with consumers wherever they are: in-store, online, social media, Lightspeed and/or third party marketplaces Insights, data analytic
Slide 29: Value proposition for brands and suppliers
Value proposition for brands and suppliers Democratizing the supply chain with ordering and payment straight from the merchant’s POS Understand what sells and where Data insights on consumers and trends to tailor production of goods Brands can control the distribution in the network
Slide 30: Value proposition for consumers
Value proposition for consumers One account for profile, preferences, infos and shopping/booking habits Tailored and customized shopping experience in-store and online Discover, access and buy from unique local merchants and restaurants Convenience and quality of service equivalent to the big brands
Slide 31: The network effect
3 The network effect Concentration and unique defensible position
Slide 32: Building critical mass to achieve the network effect
A focus on building critical mass to achieve the network effect HOSPITALITY RETAIL Geographical concentration Vertical concentration Cities, regions, countries
Slide 33: Strategic acquisitions to accelerate execution
Strategic acquisitions to accelerate execution May July Nov Jan 2019 2019 2019 2020 Vertical Consumer Concentration Tech Concentration Tech Concentration Apr Dec Nov 2021 2020 2020 Concentration Tech Concentration Tech Concentration July Oct 2021 2021 Suppliers Tech Digital Tech
Slide 34: Defensible position: Concentration drives network effects
Defensible position: Concentration drives network effects Strong barriers to entry Commerce platform for the local world Digital and physical: a solution that aims to serve merchants of all sizes in our verticals/clusters Suppliers and merchants drawn to the Grow faster at reduced customer acquisiti
Slide 35: Our goal
Our goal 1 A merchant on Lightspeed has a higher chance of success than on any other platform Regardless of whether you are digital first or brick-and-mortar, whether you are starting or 2 growing an established business, as long as you are in our key verticals, we want you as a customer 3 For brand
Slide 36: Growth opportunities
4 Growth opportunities Unlocking new opportunities
Slide 37: Significant growth opportunities
Significant growth opportunities Lightspeed as Flywheel effect Financial services Data services distribution All parties benefit = Expanded audience for Sell-through data New product more referrals Payments and Capital discovery for Trends and insights merchants Better unit economics Fully monetize
Slide 38: Coffee break
r) lightspeed Coffee break
Slide 39: Our business
Our business Michael DeSimone Chief Business Officer
Slide 40: Lightspeed's core business lines
Lightspeed’s core business lines Hospitality Retail Golf Financial services Payments and Capital
Slide 41: Global operating footprint
Global operating footprint NOAM EMEA* APAC Canada Belgium Switzerland Australia* USA Germany France New Zealand UK Netherlands *Lightspeed Payments launched in this market in 2021
Slide 42: Critical mass to achieve the network effect
Critical mass to achieve the network effect Data, suppliers, consumers, distribution channels HOSPITALITY RETAIL Geographical concentration Vertical concentration Cities, regions, countries
Slide 43: Our global merchant platforms
Our global merchant platforms Lightspeed Lightspeed Lightspeed Restaurant Retail Financial services
Slide 44: One Lightspeed
& lightspeed KOUNTA Ecwid Gkentoo GASTROFIX © Upserve @ chronogolf yy SHOPKEEP INH NuORDER
Slide 45: General Managers: Retail, Hospitality, Financial Services
Ana Wight Peter Dougherty Jona Georgiou General Manager, General Manager, General Manager, Retail Hospitality Financial Services
Slide 46: Hospitality business
1 Hospitality business
Slide 47: Global market leader
Global market leader NOAM EMEA* APAC Canada Belgium Switzerland Australia USA Germany France New Zealand UK Netherlands
Slide 48: Target customer characteristics
Target customer characteristics Hotels & Bars, restaurants & Fine dining multi-revenue center local chains - Easy setup & included onboarding - Accounting integrations - Fast and easy-to-use interfaces - Multi-location & menu management - Restaurant-grade hardware - High level of customization - Ord
Slide 49: I've used Aloha, POS Touch, Micros
“ I've used Aloha, POS Touch, Micros. I've used pretty much everything out there and once you buy it, you are just stuck with it. But with Lightspeed, it's an app and it keeps evolving which I like. — Tara Morrow Owner, Cafe Lola Restaurant ” Powered by Lightspeed Restaurant since 2021
Slide 50: What restaurants need today
What restaurants need today No compromise omnichannel Elevated guest experience Active margin management Automation, redundancy and reliability
Slide 51: The one-stop restaurant platform
The one-stop restaurant platform ● Optimized by years of user testing, Lightspeed Restaurant is easy to use and learn, key for hiring and retaining new staff and running smoother shifts ● Offer customers order ahead, curbside pickup, contactless ordering and tableside payments with unique bill split
Slide 52: Exceptional guest experience
Exceptional guest experience Order Anywhere Coursing for table service Split check by seat, amount or menu item Fully integrated payments
Slide 53: Margin management
Margin management Advanced analytics Integrated to payment processing Ingredient and waste tracking Employee management
Slide 54: Automation
Automation Sleek, intuitive interfaces Automated workflows Centralized menu management Check splitting and payments
Slide 55: Enhancing our competitive position
Enhancing our competitive position Lightspeed Suppliers Benchmarks & Trends
Slide 56: Retail business
2 Retail business
Slide 57: Global market leader
Global market leader NOAM EMEA* APAC Canada Belgium Switzerland Australia USA Germany France New Zealand UK Netherlands
Slide 58: Lightspeed is like the spinal cord of my business
“ Lightspeed is like the spinal cord of my business. ” It’s needed in 9.5 out of 10 parts of what I do. What really sold me was the inventory management system. My warehouse is often the last touchpoint of my business so Lightspeed’s features really protect my bottom line. I wouldn’t know anything w
Slide 59: What retailers need today
What retailers need today Comprehensive back-office operational features No compromise omnichannel Embedded financial services that enable them to optimize and grow Impactful tools to grow and scale their business 59
Slide 60: Target customer characteristics
Target customer characteristics Core verticals Core markets today Sales channels Apparel & Books • North America In-store Footwear Golf Vet & Pets • United Kingdom/ Online Gift Europe Home & Garden Bikes Marketplace • Australia / Toys & Hobbies Jewellery New Zealand Sporting & Social Outdoor Vape &
Slide 61: The one-stop retail platform
The one-stop retail platform ● Easy to use and train on, key for hiring and retaining new staff and essential for running smoother shifts ● Reaches customers on whatever channel they use and fulfills sales via delivery or pickup ● Reports on every angle of your business so merchants order the right
Slide 62: Lightspeed eCommerce
Lightspeed eCommerce
Slide 63: The future of Lightspeed: Commerce platform
The future of Lightspeed: Commerce platform COMMERCE PLATFORM Merchant services Merchant services Supplier services Pe nne ch r s ls a a ut g rib sin on n Consumer services n io a li d m st di Data di n za d ha tio ark services a n e rc Financial services n, etp M di la git ce Data services al Finan
Slide 64: The retail disconnect
The retail disconnect Brands Retailers Consumers Brands and retailers struggle to run their systems in sync with each other Brands and retailers operate on islands with disparate systems. They fly blind, which may result in lost revenue, inefficiencies and a poor consumer experience.
Slide 65: A trillion-plus dollar industry is broken
A trillion-plus dollar industry is broken * Some retailers and brands use spreadsheets to compile orders and trade data. Both manually manipulate and enter data into non-integrated systems. This has limited brands’ visibility on retailer performance and stocking needs. Retailers have been hindered t
Slide 66: Our solution: connected commerce to power B2B2C
Our solution: connected commerce to power B2B2C Product, Online inventory, Brands orders In-store Customer B2B Lightspeed Retail Find new suppliers Sell-through data
Slide 67: Value drivers
Value drivers A GLOBAL B2B NETWORK Data & insights Payments & financial services Brands Retailers Sales & ordering Integrated ordering with product data Digital catalog Marketplace Automated replenishment Virtual showrooms Retail assortments Merchandising Endless aisle & dropship
Slide 68: Network advantage
Network advantage Gravitational pull of users can lead to: Revenue acceleration BRANDS RETAILERS & Competitive defensibility 68
Slide 69: Payments and financial services
3 Payments and financial services
Slide 70: With Lightspeed Payments, it's just that little bit of extra support
“ With Lightspeed Payments, it's just that little ” bit of extra support that helps the server handle a fifth table. It helps the flow so they can turn tables faster. It helps a ton. — Jarred Drown Owner, Freshwater Tavern Powered by Lightspeed Restaurant since 2021
Slide 71: The daunting task facing independent businesses
The daunting task facing independent businesses Running a business can Lack of Time Underserved be overwhelming unified support consuming and ignored Curbside pickup and delivery Compliance Capital eCommerce Payment Loyalty and and mobile processing Subscriptions Supplier Local payment Omnichannel p
Slide 72: Lightspeed: A one-stop commerce platform
Lightspeed: A one-stop commerce platform Seamlessly unifying point solutions in a complex and evolving omnichannel world Curbside pickup Reporting & Loyalty and Complex POS Compliance Payments and Delivery reconciliation Subscriptions workflows eCommerce Omnichannel Local payment methods Accounting
Slide 73: Empowering omnichannel experiences in multiple industries
Empowering omnichannel experiences in multiple industries Retail Hospitality Golf Lightspeed Payments & financial services Single integrated experience in-store, online and mobile
Slide 74: Lightspeed Payments
Lightspeed Payments ● Fully integrated to Lightspeed ecosystem, streamlines reporting, reconciliation, returns, exchanges, etc. ● Flexible, best-in-class payment service facilitates taking payments wherever customers are ● Simple pricing with no hidden fees ● Consistent consumer experience across ge
Slide 75: Solving the complexities of payment processing
Solving the complexities Merchant account of payment processing Onboarding and application flow Network connections Global payments methods PCI compliance Reports Reconciliation Fraud management Merchants Chargeback management Lightspeed Downgrades Refunds in all forms
Slide 76: The Lightspeed Payments opportunity
The Lightspeed Payments opportunity Payments Penetration Rate(2) U.S. retail 11% Canada retail ~20% month 32 ~15% month 20 >$55B LTM GTV (1) Launch date Payments Penetration Rate (1) LTM GTV as of September 30, 2021 Long-term (2) As at September 30, 2021 GTV opportunity
Slide 77: Recent launches in new global markets
Recent launches in new global markets NOAM EMEA* APAC Canada Belgium Switzerland Australia* USA Germany France UK Netherlands *Lightspeed Payments launched in this market in 2021
Slide 78: Lightspeed Capital
Lightspeed Capital Fueled by Payments Reliable on demand capital Flexible terms Funds to propel growth ● Advances up to $100,000 ● No fixed payment or ● Support for whatever is timeframe needed to grow a customer’s ● Easy, fast and simple business approval process ● Repayment process based on a set
Slide 79: Capital: solving cash flow problems for merchants
Capital: solving cash flow problems for merchants Merchant Advance is funded Merchant purchases requests cash within two business additional inventory Merchant requests advance days with funds second cash advance Merchant processing with Advance is repaid as our payments solutions — fixed percentage
Slide 80: We have now done a request for capital three times
“ We have now done a request for capital ” three times and I must say that I much prefer this to borrowing in the conventional manner. So much less paperwork and much more simple! — Leanne Leronimo Owner, WaterLilly Powered by Lightspeed Retail since 2016
Slide 81: Strategic priorities
Strategic priorities 1 2 MAXIMIZE PENETRATION OF GTV BASE GLOBAL EXPANSION Offer credit card, local payment options and capital across all Extend offering to more of current customer base business lines, in all core regions, both in-store and online 4 3 NEW GROWTH OPPORTUNITIES PAYMENTS IN ALL ACQUI
Slide 82: Go-to-market
Go-to-market JD St-Martin Chief Revenue & Customer Officer
Slide 83: Our global go-to-market process
Our global go-to-market process... Targeted Data-driven First sale Onboarding Account Add-on sale Visual marketing Lead qualification Simplified pricing, Getting Management team e.g. Analytics, contract flexibility customers Creates upsell eCommerce, transactional demand Accounting Merchant’s Mercha
Slide 84: Accelerated through concentration
…accelerated through concentration Targeted Data-driven First sale Onboarding Account Add-on sale Visual marketing Lead qualification Simplified pricing, Getting Management team e.g. Analytics, contract flexibility customers Creates upsell eCommerce, transactional demand Accounting open Inbound Incr
Slide 85: Our local customer-centric presence
Our local customer-centric presence Offices internationally including: NOAM EMEA APAC
Slide 86: Acquisition, onboarding and retention roles
Specialized customer- Sales Development Partner Dev facing roles (SDR) Manager (PDM) ACQUISITION Qualifies leads Finds new partners ● Demand aggregation model that leverages digital Partner Growth Direct Sales (AE) marketing across paid, organic, affiliate and social Manager (PGM) Manages partners C
Slide 87: Merchant pricing framework
Merchant pricing Recommended framework Lean Standard Advanced Retail POS Retail POS Retail POS 1 Register 1 Register 1 Register Bundled pricing packages offering an Integrated Payments Integrated Payments Integrated Payments expanding set of core functional components that evolves with merchant as t
Slide 88: AG Jeans customer profile
Industry Retail Location North America Description AG Adriano Goldschmied or AG Jeans is an American clothing company with a focus on denim apparel created with sustainable manufacturing methods. Founded in 2000 in Los Angeles, California, the company has 19 retail stores across the United States in
Slide 89: The Indigo Road Hospitality Group customer profile
Industry Hospitality Location United States Description The Indigo Road Hospitality Group counts over 20 restaurants in Charleston, Atlanta, Georgia, Tennessee, Washington DC, Raleigh and Charlotte. The Indigo Road operates with the highest attention to service and a dedication to the utmost in supe
Slide 90: Indian Wells Golf Resort customer profile
Industry Golf Location United States Description Home of the 2008 Skins Game, Indian Wells Golf Resort is the finest of Palm Desert golf. The 36-hole facility features a magnificent 53,000 square-foot clubhouse, Vue Grille & Bar and is the only facility in California with two courses ranked in the T
Slide 91: Telluride Ski Resort customer profile
Industry Retail Location United States Description The Telluride Ski Resort is a year-round destination located in the southwest corner of Colorado. The resort is in the northwestern San Juan Mountains and counts over 2,000 skiable acres, spanning the historic town of Telluride and the modern alpine
Slide 92: Kei restaurant customer profile
Industry Hospitality Location France Description A 3 Michelin Star Japanese restaurant in Paris from Chef Kei Kobayashi. At Kei, the finest ingredients are prepared respecting culinary traditions and the changing of the seasons. Kei’s spontaneous way of creating a dish is inspired by his passions: a
Slide 93: Australian Football League customer profile
Industry Retail Location Australia Description The Australian Football League is the pre-eminent and only fully professional men's competition of Australian rules football. The league currently consists of 18 teams spread over five of Australia's six states. The largest capacity ground in use is the
Slide 94: Varyon GmbH customer profile
Industry Hospitality Location Germany Description Varyon Gmbh is a German IT firm that specializes in the management of technology for the hospitality industry. With marquee customers such as Dean & David and the Enchilada Gruppe, Varyon operates a portfolio of over 400 establishments across Germany
Slide 95: Ralph Lauren customer profile
Industry Brands Location Global Description Ralph Lauren is a global leader in the design, marketing and distribution of premium apparel and lifestyle products. For more than 50 years, this iconic image has been consistently developed across an expanding number of products, brands, and markets aroun
Slide 96: Coffee break
r) lightspeed Coffee break
Slide 97: Business model
Business model Brandon Nussey Chief Financial & Operations Officer
Slide 98: Key financial highlights
Key financial highlights Customer footprint Transaction volume Scale ~156,000 Customer Locations >$55Bn GTV over LTM(2) $389MM LTM Revenue(2) around the world(2) Growth Financial services 58% organic(1) growth for subscription and transaction-based Global player across revenue in trailing 12 months(
Slide 99: The business model is working
Hardware and other Transaction-based revenue Subscription revenue The business model is working Year-over-year organic(1) subscription and transaction-based revenue growth: 42% 47% 48% 78% 58% References herein to "organic" growth exclude the impact of any acquisitions that occurred since the end of
Slide 100: Well diversified
Well diversified Customer Customer Locations Locations Strength across Scale in retail and Large, diversified Global footprint multiple verticals hospitality merchant base Based on Customer Locations as of September 30, 2021
Slide 101: Opportunity
Opportunity ~6M (1) Seizing an opportunity in the market as digital 47M (2) transformation accelerates Retail & Restaurant SMBs (1) Source: 2018 data from AMI Partners. SMBs employing 5 to 499 employees in the Retail and Restaurant industry sectors. AMI Partners defines “SMBs” as businesses employin
Slide 102: Multiple growth levers to target ~35-40% organic growth
Multiple growth levers To date, we have aimed to: to target a ~35-40% Grow Customer Locations (1) organic(2) subscription and transaction-based Increase Software ARPU revenue growth rate Actual subscription and transaction-based revenue organic growth: Q2 21 Q3 21 Q4 21 Q1 22 Q2 22 Increase Payments
Slide 103: Customer Locations
Customer Locations Demonstrated history of growing Customer Locations organically and supplemented by acquisitions. Significant opportunity to continue to grow the customer base: ● Large portion of market share is still held by legacy providers ● Accelerated need for omnichannel strategies by SMB re
Slide 104: ARPU growth
ZZZZZ ARPU growth Contributed by: ~$130* ● Further upsell within the eCommerce eCommerce customer base Analytics Analytics - Many customers paying >$200 per Suppliers Suppliers month per location already Accounting Accounting ● Migration to core platforms to Subscriptions Subscriptions unlock higher
Slide 105: The Lightspeed Payments opportunity
The Lightspeed Payments opportunity Payment solutions now available for majority of Customer Locations Payments Penetration Rate(2) 11% Recently made available for EMEA, Australia, Vend US >$55B LTM GTV (1) Long-term (1) LTM GTV as of September 30, 2021 (2) As at September 30, 2021 GTV opportunity
Slide 106: Growing gross profit per Customer Location driving leverage
Growing gross profit per Customer Location driving business model leverage Subscription and transaction-based gross profit $ Sales and marketing expense as a % of total revenue* per Customer Location * Please see Appendix A for Non-IFRS financial measures and definition and reconciliation to sales a
Slide 107: Customer Unit Economics
Customer Unit Economics We have a disciplined approach to ensuring we are bringing on new Customer Locations in a way that supports long term profitability. Lifetime Value (LTV) How much Gross Profit we expect over the estimated life of a Customer Location* Customer Acquisition Cost (CAC) What we sp
Slide 108: Payments driving strong customer unit economics
Payments driving strong customer unit economics At our current ARPU(1), which reflects only an 11% Payments Penetration Rate, our LTV is ~3-4x CAC Isolated to an average new customer ~6x who takes software and payments, we estimate that we derive LTV equal to ~6x CAC ~3-4x Current ARPU Incremental c
Slide 109: Driving improved Adjusted EBITDA as a percentage of revenue
Driving improved Adjusted EBITDA as a percentage of revenue* Lightspeed FY22 standalone FY21 Acquisitions Absorbing losses and making integration investments Operating leverage (8%)** (10%) * Please see Appendix A for Non-IFRS financial measures definition and reconciliation to net loss **Financial
Slide 110: Long-term view of Lightspeed's cost structure
Long-term view of Lightspeed’s cost structure* As Payments Penetration Rate reaches 50%, we believe Adjusted EBITDA as a percentage of revenue** will move to the ~20% range ~50% ~20% PPR Adjusted EBITDA as a Given increased Lightspeed percentage of revenue** Payments availability and Once our Paymen
Slide 111: Recap
Recap JP Chauvet President 6 lightspeed
Slide 112: Thank you
Thank you Q&A & lightspeed
Slide 113: Thank you for attending
Thank you for attending & lightspeed
Slide 114: Appendix A
Appendix A
Slide 115: Appendix A - Industry Metrics
Appendix A - Industry Metrics “Average Revenue per User” or “ARPU” represents the total subscription revenue and transaction-based revenue of the Company in the period divided by the number of Customer Locations of the Company in the period. For greater clarity and consistent with how we have histor
Slide 116: Appendix A
Appendix A Adjusted EBITDA is defined as net loss excluding interest, taxes, depreciation and amortization, or EBITDA, as adjusted for stock-based compensation and related payroll taxes, compensation expenses relating to acquisitions completed, foreign exchange gains and losses, transaction-related
Slide 117: Appendix A
Appendix A 1) These expenses represent non-cash expenditures recognized in connection with issued stock options and other awards under our equity incentive plans to our employees and directors as well as related payroll taxes given that they are directly attributable to stock-based compensation, are
Slide 118: Appendix A
Appendix A The following table reconciles sales and marketing expense to Non-IFRS sales and marketing expense for the periods indicated :
Slide 119: Appendix B
Appendix B
Slide 120: Long-Term Financial Outlook Disclaimer
Long-Term Financial Outlook Disclaimer Long-Term Financial Outlook Our long-term targets reflect the stabilization of gross margin despite the current trend of customer adoption of our payments solutions resulting in an increased proportion of transaction-based revenue relative to higher- margin sub
Slide 121: Long-Term Financial Outlook Disclaimer (cont'd)
Long-Term Financial Outlook Disclaimer (cont’d) Many factors may cause actual results, level of activity, performance or achievements to differ materially from those expressed or implied by such targets, including risk factors identified in our most recent Management's Discussion and Analysis of Fin