Twilio Inc. · NYSE:TWLO

Twilio — Shareholder Meeting (June 2023)

16 slides from Twilio's shareholder meeting presentation, Jun 6, 2023

  1. Slide 1: Supplemental Proxy Materials June 6, 2023

    Supplemental Proxy Materials June 6, 2023 © 2023 TWILIO INC. ALL RIGHTS RESERVED.

  2. Slide 2: Executive Summary

    Executive Summary • Twilio Inc. (also referred to as “Twilio,” the “Company,” “we,” “us,” or “our”) has taken action over the past year to streamline operations, improve operating margins, reduce stock-based compensation and return capital to shareholders – resulting in significant improvements to o

  3. Slide 3: Overview of Twilio

    Overview of Twilio Twilio operates a leading customer engagement platform that enables businesses of all sizes to revolutionize how they engage with their customers by delivering engagement experiences through digital channels Twilio Customer Engagement Platform Communications Data & Applications •

  4. Slide 4: Management and the Board Undertook a Comprehensive Review of Strategy and Operations

    Management and the Board Undertook a Comprehensive Review of Strategy and Operations In consideration of headwinds and to better position the Company to more effectively capture the massive market opportunity and drive long-term sustainable growth amid macro headwinds, the Board and management team

  5. Slide 5: 2022 Executive Compensation

    2022 Executive Compensation Our executive compensation program is designed to retain, motivate and attract exceptional talent while aligning pay with the achievement of long-term strategic and operational goals that maximize shareholder value 2022 CEO Target Pay Mix 2022 Compensation Elements 1% Bas

  6. Slide 6: 2022 Long-Term Incentive Award

    2022 Long-Term Incentive Award The Board considered the critical strategic juncture of our business and reduced retentive features of our officers’ outstanding equity given recent volatility when determining long-term incentive awards PSUs RSUs Key Changes and Features Weighting ~75% ~25% • ~75% of

  7. Slide 7: Rigorous Goals Promote Strong Pay-for-Performance Alignment

    Rigorous Goals Promote Strong Pay-for-Performance Alignment • The performance targets to which the PSUs are subject are rigorous and require strong growth and non-GAAP profitability for executives to receive any payout for the 2023 and 2024 performance periods • On a go forward basis, we will contin

  8. Slide 8: Uniquely Qualified, Refreshed and Highly Independent Board

    Uniquely Qualified, Refreshed and Highly Independent Board Our Board proactively evaluates its composition in the context of Twilio’s evolving business to ensure our directors have backgrounds that collectively add value to strategic decisions and enable rigorous oversight of management Jeff Lawson

  9. Slide 9: Thoughtful Approach to Board Composition

    Thoughtful Approach to Board Composition The skills, qualities, attributes, experience and diversity of backgrounds of our directors, including gender, ethnicity and race, provide us with the proper range of perspectives to effectively address our evolving business needs and represent the best inter

  10. Slide 10: We Ask For Your Vote at the 2023 Annual Meeting

    We Ask For Your Vote at the 2023 Annual Meeting Our Board values your support for its recommendations on the following ballot items: Proposal Recommendation Election of Charles Bell, Jeffrey Immelt and Erika Rottenberg Item 1 FOR as Class I Directors Ratification of the appointment of KPMG LLP as th

  11. Slide 11: Appendix

    APPENDIX © 2023 TWILIO INC. ALL RIGHTS RESERVED.

  12. Slide 12: Forward-Looking Statements

    Forward-Looking Statements This presentation contains forward-looking statements within the meaning of the federal securities laws, which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performa

  13. Slide 13: Operating Metrics

    Operating Metrics We review certain operating metrics to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions. Our metrics are not based on any standardized industry methodology and are not necessarily calculate

  14. Slide 14: Non-GAAP Financial Measures

    Non-GAAP Financial Measures In addition to financial information presented in accordance with U.S. generally accepted accounting principles (“GAAP”), this presentation includes certain non-GAAP financial measures, including non-GAAP (loss) income from operations, organic revenue and organic revenue

  15. Slide 15: Non-GAAP Reconciliation

    Non-GAAP Reconciliation © 2023 TWILIO INC. ALL RIGHTS RESERVED. 15

  16. Slide 16: Non-GAAP Reconciliation

    Non-GAAP Reconciliation © 2023 TWILIO INC. ALL RIGHTS RESERVED. 16

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