Spok Holdings, Inc. · NASDAQ:SPOK

Spok — Investor Presentation (July 2024)

31 slides from Spok's investor presentation, Jul 25, 2024

  1. Slide 1: Investor Presentation July 2024

    Investor Presentation July 2024

  2. Slide 2: Safe Harbor Statement

    2 Safe Harbor Statement Statements contained herein or in prior press releases which are not historical fact, such as statements regarding our future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation

  3. Slide 3: Our Mission & Investment Highlights

    Our Mission & Investment Highlights

  4. Slide 4: Strategic Goal: Run the business profitably and generate cash

    Strategic Goal: Run the business profitably and generate cash Returning capital to stockholders is our goal as well as our legacy ▪ Nearly $690 million returned to stockholders since 2004 ▪ 2022 capital return - $25.0 million ▪ 2023 capital return - $25.6 million ▪ Expected 2024 capital return - $25

  5. Slide 5: Key Investment Highlights

    Key Investment Highlights Significant Annual Free Cash Flow Generation and Strong Balance Sheet Substantial cash flow being returned to shareholders through considerable quarterly dividend, no debt Software Operations Bookings Momentum, Large Identified Pipeline Expanding software pipeline convertin

  6. Slide 6: Continuing History of Service and Commitment

    6 Continuing History of Service and Commitment Leader in healthcare communications - A clinical communications & collaboration solution provider. Significant experience integrating to critical hospital contact centers, EHRs and many other core healthcare information systems. We continue to invest in

  7. Slide 7: Our Plan

    Our Plan Growth in value and return of capital 7 Long-term objective • Growing cash flow while growing our top line with growth in software revenue Short-term energy focus 1. Software Bookings: Achieve plan and show YoY growth 2. Product Roadmap Progress: Demonstrable benefit to the business and fut

  8. Slide 8: Healthcare responds to fiscal challenges

    8 Healthcare responds to fiscal challenges Changes in economic conditions Fiscal alignment of healthcare IT strategy ⚫ Staff Shortages (Nursing, IT and others) ⚫ High Labor Costs ⚫ Higher Capital Cost/Reduced Capital Spending ⚫ High Inflation ⚫ Economic Recession ⚫ Thinner Margins ⚫ Tighter IT Budge

  9. Slide 9: Spok responds to fiscal challenges

    9 Spok responds to fiscal challenges New product release cadence Provide 3- or 5-year managed maintenance & services agreement ⚫ Limit costly major upgrades to a 3- to 4-year cycle ⚫ Deliver product enhancements releases twice/year with minor in-place upgrades ⚫ Perform benefit realization assessmen

  10. Slide 10: Spok Earns Top Client Satisfaction Scores for Seventh Consecutive Year

    10 Spok Earns Top Client Satisfaction Scores for Seventh Consecutive Year Overall rank Vendor Total No. 1 criteria ranks 1 Spok 12 2 PerfectServe 4 3 Andor Health(Virtual Healthcare Platform) 0 4 Ascom 0 5 Mobile Heartbeat 1 6 TigerConnect 0 7 Epic Secure Chat 0 8 Oracle Health 1 © 2024 Black Book R

  11. Slide 11: Longstanding Customer Relationships

    Customer Software Wireless Tenure 11 Longstanding Customer Relationships…  22  31 -- -- --   45  30   28  31  33  7 Arizona Customer Software Wireless Tenure  11   28   23   21  21   17 -- -- --  19 Top 20 adult hospitals (2024-2025) Rank Customer Software Wireless Tenure  14 

  12. Slide 12: Spok Leadership Team

    Spok Leadership Team Sharon Woods Keisling Corporate Secretary and Treasurer Renee Hall Chief Compliance Officer VP of Human Resources Tim Tindle Chief Information Officer Vince Kelly Chief Executive Officer Mike Wallace President and Chief Operating Officer Mick Ling Vice President of Maintenance R

  13. Slide 13: Business Strategy

    ::: Business Strategy

  14. Slide 14: Overall Strategy

    Overall Strategy Critical Communications Purpose Built Over Time Evolution of Spok • Acquiring new customers by further penetrating the hospitals domestically with significant opportunity outside the U.S. • Continuing to expand relationships within the existing customer base with additional R&D spen

  15. Slide 15: Software Strategy

    Software Strategy • With Spok Care Connect, the contact center is the base, with products like Messenger and Spok Mobile® sold as accessories to our contact center solution, which are all on-premise solutions Wireless Integration Spok Care Connect… …Product Direction • With the pivot from Spok Go, r

  16. Slide 16: Wireless Strategy

    Wireless Strategy Spok continues to maximize Wireless cash flow by pursuing a strategy of simultaneously minimizing churn and revenue erosion while maximizing margins through network cost reduction efforts Network Rationalization Plan The Company has ongoing efforts to manage network capacity and to

  17. Slide 17: Focus on Healthcare

    61% H e a l t h c a r e Other Large Enterprise Government 2012 17 Focus on Healthcare 85% H e a l t h c a r e Government Large Enterprise Other 2024 Percentage of revenue

  18. Slide 18: Spok Care Connect Market Size

    18 Spok Care Connect Market Size 4.2 billion By 2030 (2023 $1.9B) Total Addressable Market 11.6 CAGR from 2023 to 2030 Growth Rate Largest Market 30% 570 million In 2023 North America Market Size

  19. Slide 19: Spok Care Connect Competitive Positioning

    Spok Care Connect Competitive Positioning KEY VALUE PROPOSITIONS ✓ Strategic partner that solves enterprise challenges from one platform allowing the right message to get to the right person on the right device ✓ Source of truth, especially in complex IDNs, for the directory and on-call schedules ✓

  20. Slide 20: Spok Care Connect Operations Bookings

    Spok Care Connect Operations Bookings Historical Bookings performance highlights potential Company places focus on Spok Go Selling and Marketing efforts Strategic Pivot reorients focus on Core Product offerings and future growth $33.2 $35.1 $45.1 $38.6 $33.6 $38.9 $39.5 $36.5 $27.3 $21.2 $24.7 $30.1

  21. Slide 21: Highly Profitable Reoccurring Maintenance Revenue

    Spok Care Connect Highly Profitable Reoccurring Maintenance Revenue Post acquisition of Amcom, expansion of reoccurring maintenance attributable to growth in license sales and focus on Spok Care Connect Company places focus on Spok Go Selling and Marketing efforts While revenue is flat in the near t

  22. Slide 22: Financials

    ::: Financials

  23. Slide 23: Second Quarter 2024 Financial Results

    Second Quarter 2024 Financial Results Company executing on strategic business plan generating $7.7 million of YTD GAAP net income, and $14.6 million of YTD adjusted EBITDA 23 For the Three Months Ended June 30, For the Six Months Ended June 30, 2024 2023 2024 2023 Total Revenue $34.0 $36.5 $68.9 $69

  24. Slide 24: 2024 Second Quarter Sales Highlights

    2024 Second Quarter Sales Highlights • Software operations bookings increased over 10% from the first quarter of 2024 • Bookings included 18 six-figure and 1 seven-figure customer agreements as well as 14 multi-year engagements • Average software operations bookings contract size up 14% from prior q

  25. Slide 25: Balance Sheet

    25 Balance Sheet • Exceptionally clean and simple balance sheet • No debt • Common stock only • $23.9 million of cash and equivalents • Significant deferred tax assets to shield income from taxes for many years

  26. Slide 26: 2024 Financial Outlook

    2024 Financial Outlook Current Guidance From To Total Revenue: $136.0 $144.0 Wireless Revenue $72.0 $75.0 Software Revenue $64.0 $69.0 Adjusted EBITDA(1) $27.5 $32.5 (1) Adjusted EBITDA represents net income/(loss) before interest income/expense, income tax benefit/expense, depreciation, amortizatio

  27. Slide 27: Capital Allocation

    ::: Capital Allocation

  28. Slide 28: Capital Allocation

    Capital Allocation Return of Capital • Higher $1.25 annual dividend since February 2022 • Opportunistic capital deployment for shareholder value via share repurchase authorization – current basket of $10.0 million M&A • Not a current focus/priority • Will be opportunistic for potential to leverage o

  29. Slide 29: History of Adjusted FCF generation and return of capital

    29 History of Adjusted FCF generation and return of capital • Since the 2004 merger, Spok has generated over $1 billion in cumulative free cash flow. • Both our Wireless and Software businesses drive significant FCF and allow for the continued investment in our software business. 29 0 200 400 600 80

  30. Slide 30: Wrap-Up

    Wrap-Up Enormous customer base and strong relationships with leading healthcare providers Largest wireless paging network in the country with 747,000 units in service No debt, $23.9 million cash balance, significant deferred tax assets, substantial dividend yield at current Stable re-occurring wirel

  31. Slide 31: Thank you

    ::: Thank you

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