Slide 1: Find Information and Answers
Find Information and Answers Unlocking enterprise knowledge to help employees and customers find answers and information quickly
Slide 2: Key Information
KEY INFORMATION KnowledgeIQ platform first created in 2010 Listed on the ASX in September 2015 $0.069 (At 30 November 2018) Stock Code KNO.ASX Headquarters in Melbourne Sales into 5 countries Mkt. Cap. Close to 40,000 licensed users A$9.7m Shares on 141 million 17 full time staff (At 30
Slide 3: Who is Knosys?
Who is Knosys? Knosys is a successful, fast-growing Australian technology company that is digitising enterprise knowledge to improve productivity of employees and drive customer experience.
Slide 4: Delivering on strategy in 2018
Delivering on strategy in 2018 Successfully completed Successfully completed placement raising $1.4m Rights issue raising $2.6m Proceeds used to retire Proceeds to be used for growth Convertible Notes initiatives focused on sales, marketing and brand awareness Won two (2) new Tier One customers in t
Slide 5: Delivering Operational Improvement in FY2018
Delivering Operational Revenue Annual Recurring Improvement in Revenue FY2018 225% 100% NPAT Licensed Subscribers 61% 30% Improvement
Slide 6: History of Delivering Improved Results
History of Delivering Improved Results Licensed Users Revenue 50000 $3,000,000 40000 Oct 31 $2,500,000 30000 $2,000,000 $1,500,000 Oct 31 20000 $1,000,000 10000 $500,000 0 $0 FY16 FY17 FY18 FY19 FY16 FY17 FY18 FY19 NPAT Annual Recurring FY16 FY17 FY18 FY19 Revenue $1,000,000 $3,000,000 Oct 31 $2,500
Slide 7: Current challenges for organisations
Current challenges for organisations Information overload Information is in abundance, but to find it, employees must consult many different systems, and even then, might not find the right information they need. Low productivity and employee satisfaction Business leaders are looking for ways to inc
Slide 8: What is KnowledgeIQ?
What is KnowledgeIQ? KnowledgeIQ is our state of the art knowledge Information Lifecycle Identifies experts and Management connects them solution that allows employees and customers to source answers and information when they need it. Information Security Rights Management Content Authoring Publishi
Slide 9: Where is it used?
Where is it used? Customer Branches or Digital Contact Centre Distributed Self-Service Workers Platforms • Customer Service • Banking Branches • Corporate Website Representatives • Internal Teams • Kiosks • Service Desk Agents • Retail Shops • Chatbots • Customer Portals
Slide 10: How KnowledgeIQ uses AI
Machine Analysis Actively Identifies Subject of Content Matter Experts Analyses information assets and Identifies usage patterns and recommends linkages, keywords and topics, and connects them to the phrases for each. user. How KnowledgeIQ Insight Analytics Natural Language Processing uses AI Intell
Slide 11: Value proposition
Value proposition Customer Efficiency Experience KnowledgeIQ helps: 30% 20% Reduction in errors that • Employees find the right information Reduction in call lead to potential quickly transfers and AHT compliance issues • Customers source the same information whether speaking to an agent or a chatbo
Slide 12: Market targets
Market Existing Sectors Emerging Sectors targets The Asia-Pacific market is rapidly adopting new technologies that Banking & Utilities will drive the growth of the Financial Services knowledge management market. Therefore Knosys is targeting: • Companies in highly regulated industries • Companies wi
Slide 13: Market approach
Market approach Direct Sales Force Delivery Partner Ecosystem Direct Sales>Force •System Integrators •Enterprises $500M •Enterprises: $100K-$1M ARR •Channel Partners •Mid-Market: $50M+ •Enterprises > $500M •Mid-Market: $20K-100K ARR •Mid-Market: $50M+ •Technology Partners
Slide 14: Market adoption
Market adoption Knosys’ state-of-the art KnowledgeIQ software solution is already used by Tier One and Two customers
Slide 15: Growth strategy
Growth strategy International Focus On Extend Our AI Platform Explore M&A Expansion Mid-market Ecosystem Development • Grow foot print Focus on Cloud based Build new integrations Continue to innovate Active program to across South East Asia delivery model into: with marketing and augment existing ex
Slide 16: 2019 Outlook
2019 Outlook • Launch of KIQ Cloud – a cloud based, multi-tenant version of KnowledgeIQ • Major integrations with Sales Force and Microsoft Dynamics CRMs • Acquisition to accelerate Knosys growth as a leading Knowledge, Information and Governance Software vendor in APAC
Slide 17: Why is KiQ Cloud important?
Why is KiQ Cloud important? • KiQ delivers all the feature benefits of Knosys’s enterprise KnowledgeIQ platform but at an affordable price point. • At the same time it reduces Knosys’s internal support and implementation costs as more mid-tier customers come onboard • KiQ grows with the business and
Slide 18: Why are we Digitising Knowledge for these Global Platforms?
Why are we Digitising Knowledge for these Global Platforms? • Mid-tier customers are increasing focused on and competing on customer experience (CX). • Integrates into their service desk or CRM system to help them with fast and accurate knowledge. • Brings structure knowledge templates to make info
Slide 19: Strong Leadership Team
Strong Leadership Team Alan Stockdale John Thompson Stephen Kerr Nic Passmore Chairman Managing Director Chief Financial Officer Chief Technology Officer Alan has developed a career as a John Thompson (BEng Hons, MBA) has Stephen Kerr (BCom, CA, FGIA) has Nic Passmore has lead the Knosys’ company Ch
Slide 20: Investment Opportunity
Market leading cloud based Innovative Technologies - knowledge solution enabling Natural Language employees and customers to Processing (NLP), Machine find information and answers Learning (AI) fast Investment Positioned in $33 Billion Substantial customer validation in Banking and Opportunity high
Slide 21: Disclaimer
Disclaimer • The information contained in this presentation has been prepared by Knosys Limited • The information in this presentation is an overview and does not contain all information necessary for investment decisions. In making investment decisions in connection with any acquisition of securiti
Slide 22: Managing Director John Thompson
Managing Director John Thompson Email: JThompson@knosys.it CFO Stephen Kerr Email: SKerr@knosys.it Head Office Suite 9.08, Level 9 2 Queen St Melbourne Victoria, Australia 3000