Worldline Sa · EURONEXT:WLN
Worldline Sa — Ingenico — Investor Day (March 2013)
45 slides from Worldline Sa's investor day presentation, Mar 26, 2013
Slide 1: Deploying our multi-channel approach
Deploying our multi‐ channel approach Christopher Coonen, EVP Global Solutions, Sales & Marketing Jean‐Marc Thienpont, EVP Mobile payment Peter de Caluwe, EVP e‐payment (ex Ogone CEO)
Slide 2: In-store strategy
In‐store strategy 1 Christopher Coonen
Slide 3: Ingenico strategy to capture growth potential
Ingenico strategy to capture growth potential Providing merchants with terminals that: > Accept any payment means > Speed up check‐out Investor Day, March 26 2013 47
Slide 4: Ingenico offers all point-of-interaction solutions for consumers and merchants
Ingenico offers all point‐of‐interaction solutions for consumers and merchants Fully renewed terminal range… > Unique Telium platform > Scalable > Consumer‐ and merchant‐friendly …For all physical channels > Standard standalone > Multi‐lane > Wireless/In‐store mobility > Self‐service > M POS Investo
Slide 5: Providing merchants with terminals that accept any payment mean
Providing merchants with terminals that accept any payment mean All schemes Chip & PIN, swipe Close loop / Private label cards 1D/2D barcode and QR code processing Enables scanning of multiple items or loyalty coupons Ingenico’s offer Consolide positions Open to all payment means 2,500 certified pay
Slide 6: Providing merchants with terminals that speed-up check out
Providing merchants with terminals that speed‐up check out Today & Tomorrow Increasingly number of check out Today Large Stores + + + + Increasingly number of point of sales Big Box Small Box Investor Day, March 26 2013 50
Slide 7: Providing merchants with terminals that speed-up check out
Providing merchants with terminals that speed‐up check out Use case: Mc Donald's Expanded channels to Today streamline & speed peak hour payments Yesterday + + Investor Day, March 26 2013 51
Slide 8: Still strong potential in emerging markets
Still strong potential in emerging markets Number of POS terminals per ‘000 inhabitants Mature countries avg. 24 terminals Emerging markets per 1,000 inh. & urbanization to drive growth Increased middle class with access to financial services Governments pushing for tax collection Source: Euromonito
Slide 9: Payment terminals in store: still strong potential ahead
Payment terminals in store: still strong potential ahead #1 in POS shipment in 2012 Still potential to grow in mature countries thanks to increased payment terminals in stores to deliver faster check out Emerging markets as key drivers Investor Day, March 26 2013 53
Slide 10: Ogone on-line services
Ogone on‐line services 2 Peter de Caluwe
Slide 11: Ogone: leading payment service provider with global reach
Ogone: leading payment service provider with global reach A single, robust 42.000+ merchants and scalable 80+ payment gateway for methods 75+ countries merchants In 2012, Ogone processed Fast growing 200+ acquiring player connections 16.6 billion EUR. worldwide +30% revenue 137 million in 2012 vs. 2
Slide 12: Ogone: Supporting businesses worldwide to manage, secure and collect online payments
Ogone: Supporting businesses worldwide to manage, secure and collect their online payments Fraud checks Consumer Merchant Payment processing Issuing bank Acquirer Investor Day, March 26 2013 56
Slide 13: Ogone: Supporting businesses worldwide to manage, secure and collect online payments
Ogone: Supporting businesses worldwide to manage, secure and collect their online payments Fraud checks Consumer Merchant Collecting Services Payment processing … Issuing bank € $ £ Bank 1 Bank 2 Bank 3 Bank n Investor Day, March 26 2013 57
Slide 14: Ogone value proposition: help the merchants to sell more
Ogone value proposition: 1‐ help the merchants to sell more The right payment mix to their customers The right product to support customer’s activities worldwide (e.g. Payment page in 24+ languages) The right 1‐click‐shopping technology to provide a seamless customer experience D Remember me The rig
Slide 15: Ogone value proposition: provide fraud management services tools
Ogone value proposition: 2‐ provide fraud management services tools 1‐ Fraud costs 2‐ False 3‐ Cost of positive fraud Loss of prevention Unique ability to provide goods/services Loss of GOOD sold customers solution self‐managed and Analyse outsourced fraud suspicious transactions management services
Slide 16: Ogone value proposition: provide collecting services
Ogone value proposition: 3‐ provide collecting services Providing a single contract to manage Benefits to Merchants multiple countries and currencies > Offer more local payment methods that buyers recognize without administrative burden Simple and trust, and raise check out conversion > No need to o
Slide 17: Geographic expansion
A proven track record of growing with merchants as they expand globally + 7 countries + 7 countries + 3 countries Now serving + 6 countries Geographic expansion 70% of customer 6 European globally countries 1 2 3 4 5 Total # of countries 6 12 19 22 29 Payment gateway New products / functionalities:
Slide 18: How do we bring mobility?
How do we bring mobility? 3 Jean‐Marc Thienpont
Slide 19: How do we bring mobility?
How do we bring mobility? 1‐ Turning any mobile equipment (smartphone, tablet) into an efficient payment acceptance device 2‐ Offering mobility solution to all merchants: small and large retailers Investor Day, March 26 2013 63
Slide 20: Why is our offer superior and different?
Why is our offer superior and different? We have the full range of mobile payment acceptance devices with the highest market standards We have a long‐standing payments expertise in local payment apps in more than 125 countries We have the scale and reach of a unique acquirer network through a white
Slide 21: What we offer today to merchants
1‐ What we offer today to merchants… All types Payment Merchant mobile Merchant Services Acquiring of readers… Gateway « Read card » Manage interaction with reader « Manage devices, Provide certified « enter PIN » and interaction with app server front end security connection to and services » any ac
Slide 22: And tomorrow, more consumer-oriented applications on the merchant devices
… and tomorrow, more consumer‐oriented applications on the merchant devices Consumer Mobile Merchant mobile Mobility Solutions Mobile POS application « enter transaction information » Merchant Services Consumer Services Loyalty Payment Couponing Data Mining Wallet Traditional Payment Inventory Loyal
Slide 23: Our mobility solution is adapted to all merchant size: Apple
2‐ Our mobility solution is adapted to all merchant size Case study: iSMP drives Transformational Experience for Apple’s consumers iSMP solution in use in an Apple Store Queue busting, with fast check‐out anywhere in store Hardware + centralized payment management An iPhone in solution an iSMP devic
Slide 24: Our mobility solution is adapted to all merchant size: BNP Paribas
2‐ Our mobility solution is adapted to all merchant size Case study: BNP Paribas, an example of white‐labelled offer for small merchant For BNPP, Ingenico enlarges addressable market by reaching out to small and nomadic merchants with easy‐to‐use, affordable mobile POS E2E solution Pilot currently r
Slide 25: Our mobile payment offers are already running around the world
Our mobile payment offers are already running around the world… Europe: Chip+PIN solutions India: swipe and Chip+PIN solutions Roam: swipe solutions Australia: Chip+Sign and Chip+PIN solutions Brasil: swipe and Chip+PIN solutions …and pave the way to address a market of 7M* merchants in 2016 *Source
Slide 26: Our multi-channel approach
Our multi‐channel approach 4 Peter de Caluwe
Slide 27: Combining Ingenico and Ogone to build a multi-channel offer
Combining Ingenico and Ogone to build a multi‐channel offer Reducing complexity Bringing closer merchants and consumers thanks to a comprehensive services offering Investor Day, March 26 2013 71
Slide 28: Ogone: the perfect fit with Ingenico
Ogone: the perfect fit with Ingenico… Create an unrivalled offering for a one‐stop‐shop, multi‐channel payment solution for small‐to‐large merchants globally – covering the payment value chain Merchant Transaction « gateway » Collecting Acquiring VAS Provider1 Mainly In‐store financial institutions
Slide 29: A multi-channel strategy to reduce complexity
A multi‐channel strategy to reduce complexity Online Mobile POS Terminals Call Centre Subscriptions Fraud Management Loyalty Solutions £ $ € € € € € € Investor Day, March 26 2013 73
Slide 30: A multi-channel strategy to reduce complexity
A multi‐channel strategy to reduce complexity Online Mobile POS Terminals Call Centre Subscriptions Fraud Management Loyalty Solutions £ $ € € € € € € Investor Day, March 26 2013 74
Slide 31: An offer that benefits to merchants
An offer that benefits to merchants Issue > I am the marketing manager of a low cost airline and I want to analyse all the passenger revenues in order to prepare an optimisation plan. Solution > I check in my payment provider’s back‐office and see how much each passenger paid for their ticket, how m
Slide 32: MyFlight.com ticket purchase
It’s easiest to book my flight ticket online Price 599 EUR. Card number: ************* CVC code: *** Expiry date: 12/16 Purchase MyFlight.com Passenger Investor Day, March 26 2013 76
Slide 33: Car rental
Now I can also book a rental car while I’m on my way to the airport. MyFlight.com Car rental Price 190 EUR. Card number: ************* CVC code: *** Expiry date: 12/16 Purchase Passenger Investor Day, March 26 2013 77
Slide 34: Airline check-in payment
Hello, I need to check in. I’m bringing an additional suitcase. I guess I need to pay for this. Passenger Airline Check‐In Crew Investor Day, March 26 2013 78
Slide 35: Duty-free purchase on board
Hello, I’d like to buy some tax free perfume and a watch. Passenger Air Stewardess Investor Day, March 26 2013 79
Slide 36: MyFlight.com
MyFlight.com Paid by Credit Card MyFlight.com 599 EUR. Paid by Credit Card (mobile) 190 EUR. Paid by Debit MyFlight Check‐in 10 EUR. Paid by CreditCard Onboard 120 EUR. ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ Total 919 EUR. Investor Day, March 26 2013 80
Slide 37: Marketing campaign to reward most profitable customers
I’m planning a marketing campaign to reward our most profitable customers. Can you provide me with a list of our top 250 customers by expenditure categories? No problem, I will run a report from the payment provider’s back‐office system and provide you with the analysis Airline Marketing Manager Air
Slide 38: An offer that brings closer merchants and consumers (1/2)
An offer that brings closer merchants and consumers (1/2) Issue > I bought a printer online, but on delivery I notice it only prints in black & white. I go to the store with my new printer and ask for a colour printer. It is exchanged but the price is now higher and I need to pay the difference. Sol
Slide 39: MyPrinter.com discount
Discount 99 EUR. Card number: ************* CVC code: *** Expiry date: 12/16 Purchase MyPrinter.com Discount 99 EUR. Card number: ************* CVC code: *** Expiry date: 12/16 Purchase MyPrinter.com Investor Day, March 26 2013 83
Slide 40: Oops, I thought this printer would print in colour
Oops, I thought this printer would print Discount 99 EUR. Card number: ************* in colour… CVC code: *** Expiry date: 12/16 Purchase MyPrinter.com Oops, I thought this printer would print in colour… Investor Day, March 26 2013 84
Slide 41: Changing the printer in store
Oops, I thought this No need Madam, I can printer would print debit your card directly Discount 99 EUR. in colour… from our system. Card number: ************* CVC code: *** Expiry date: 12/16 Purchase MyPrinter.com Excuse me Sir, I made a mistake while ordering online. Can I change my printer and ta
Slide 42: MyOnlineBank.com
Oops, I thought this No need Madam, I can printer would print debit your card directly Discount 99 EUR. in colour… from our system. Card number: ************* CVC code: *** Expiry date: 12/16 Purchase MyPrinter.com MyOnlineBank.com Debit MyPrinter.com 99 EUR. Debit MyPrinter Shop Brussels 10 EUR. In
Slide 43: An offer that brings closer merchants and consumers (2/2)
An offer that brings closer merchants and consumers (2/2) Issue > My airline company policy does not allow passengers to spend more than 200 EUR on in‐flight duty‐free purchases but this passenger wants to buy some expensive bottles of perfume and maybe a watch… Solution > Thanks to the fraud preven
Slide 44: Duty-free perfume purchase on board
I would like to buy 8 bottles of this luxurious perfume. Sorry Sir, in order to accept this purchase I would need your boarding pass. Due to our policies we need to process a quick check before accepting expensive purchases on board. Sure Madam, here it is. Thank you Sir, we will charge your credit
Slide 45: Ogone powered by Ingenico
Ogone powered by Ingenico Building an unrivalled leader offering a one‐stop‐shop, multi‐ channel payment solution for small‐to‐large merchants globally First mover advantage further reinforcing Ingenico’s strong competitive position in the global payment market Cross‐selling opportunities between In