Elisa Oyj Class A · OMXHEX:ELISA
Elisa Oyj Class A — Investor Day (February 2010)
15 slides from Elisa Oyj Class A's investor day presentation, Feb 15, 2010
Slide 1: Corporate Customers
Corporate Customers Pasi Mäenpää Executive Vice President
Slide 2: Contents
Contents 1. Financial and operational performance 2. Corporate ICT market in Finland 3. Strategy foundation 4. Strategy execution 5. Summary 2 15/02/2010
Slide 3: EBITDA margin sustained despite challenging market conditions
Financial performance yoy 2008-09 EBITDA margin sustained despite challenging market conditions FY08 FY09 Change % Revenue 603.5 582.6 -3.5% EBITDA 204.4 199.9 - 2.2% EBITDA margin 33.9% 34.3% 0.5% CAPEX 82.1 79.3 -3.4% CAPEX-to-sales 13.6% 13.6% 0.0% Operating Free Cash Flow 122.3 120.6 -1.4% Opera
Slide 4: Growth in Telco subscriptions compensate traffic decline
Operational performance Growth in Telco subscriptions compensate traffic decline Mobile subscriptions 2008 2009 Change Change % Total number of subscriptions 622,100 727,400 105,300 17% Subscriptions in Finland 562,400 662,100 99,700 18% Subscriptions in Estonia 59,800 65,300 5,600 9% Average revenu
Slide 5: Significant potential for further improvement
Operational performance Significant potential for further improvement Focus area How to improve Impact on CRM and Consolidate into fewer IT, sales force efficiency, billing systems platforms customer service Self-service and Develop capabilities and Deliveries, customer paperless billing enhance usa
Slide 6: Strong cashflow in Telco Services – growth in ICT Services
Financial performance Strong cashflow in Telco Services – growth in ICT Services ICT Services + 13% ICT & IP Services ICT & IP Services Telco Services -6% Bundled Telecom Bundled Telecom Services Services 2008 2009 6 15/02/2010
Slide 7: Megatrends changing corporate customers' behaviour
New opportunities in several areas Megatrends changing corporate customers’ behaviour Enterprise video, Energy, SaaS, Cloud mobility Green ICT computing Internet 24/7 ICT drives New way of Productivity work Internet based Global economy Managed collaboration Recovery infrastructure 7 15/02/2010
Slide 8: Corporate ICT services market in Finland: Disruptive IP layer
Corporate ICT services market in Finland Convergence of two businesses IT domain Telecom domain Operations Manufacturing Platform and Content and Line of New IP IT Services management communication and and service business professional delivery based € 3bn services mid R&D single digit growth* Syste
Slide 9: Leverage Telecom position to grow in ICT
Strategy execution Leverage Telecom position to grow in ICT Service Areas Partners New IP based services Managed ICT Services Bundled Telecom Services 9 15/02/2010
Slide 10: Customer process driven approach
Strategy execution Customer process driven approach Conference Services Mobile Office New IP based services Managed ICT Services Bundled Telecom Services Field Force Customer Service Automation Help Desk 10 15/02/2010
Slide 11: Customers seek for productivity increase
Strategy execution Customers seek for productivity increase Hosted applications HMC IP Collaboration Webex, Live meeting Managed Security Firewall Mobile services and application Email, calendar, contacts Managed WAN and LAN International Corporate IP network Outsourced Customer Service Contact Cent
Slide 12: Strategic priorities
Strategy execution Strategic priorities Leveraging our market position Utilizing disruptive IP and mobility Creating customer productivity Improving profitability and quality 12 15/02/2010
Slide 13: From a complicated telecom and IT world to hosted collaboration
Corporate Customers From a complicated telecom and IT world to hosted collaboration — elisa
Slide 14: Thank you and Q&A
Corporate Customers Thank you and Q&A
Slide 15: Forward looking statements
Forward looking statements Statements made in this document relating to future status or circumstances, including future performance and other trend projections are forward-looking statements. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and