Corporate Travel Management Limited · ASX:CTD
Corporate Travel Management — CTM CAB October 2024 All Presentations ANZ
36 slides from Corporate Travel Management's investor presentation, Oct 17, 2024
Slide 1: CTM Client Advisory Board Meeting
WELCOME TO THE CTM Client Advisory Board Meeting 16 - 17 OCTOBER 2024 SCOTT WARD CHIEF OPERATING OFFICER AU/NZ
Slide 2: CTM Data Hub: Data Quality and Business Intelligence
CTM Data Hub Data Quality and Business Intelligence DAVID MACNIVEN BULENT POLAT GLOBAL CHIEF BUSINESS INTELLIGENCE INFORMATION OFFICER MANAGER 16 - 17 OCTOBER 2024
Slide 3: Agenda
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE Agenda • BI Data Initiative Project • Data Quality Initiative Project • What’s Next
Slide 4: BI Data Initiative Project
BI Data Initiative Project REPORTING ENHANCEMENTS AND IMPROVEMENTS
Slide 5: What is New - Global CTM Travel Program Summary
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE What is New - Global CTM Travel Program Summary
Slide 6: What is New - Global CTM Suites (Seven Reports)
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE What is New - Global CTM Suites (Seven Reports) • Air Detail • Hotel Detail • Rail Detail • Car Detail • Fee Detail • Ancillaries and Mis Detail • Travel Detail
Slide 7: What is New - Global CTM Carbon Summary
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE What is New - Global CTM Carbon Summary
Slide 8: What is New - ANZ CTM Suites (17 Reports)
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE What is New - ANZ CTM Suites (17 Reports) • ANZ – Accommodation • ANZ – Days Away • ANZ – Accommodation Attachment • ANZ – Detailed Airline • ANZ – Airline Carbon Emissions • ANZ – Executive Summary • ANZ – Airline Expenditure • ANZ – Expenditure
Slide 9: What is New - ANZ CTM Suites (New parameters/fields added)
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE What is New - ANZ CTM Suites (New parameters/fields added) New fields added into CTM Suites Employee ID / Travel Reason / Employee Type / Order Number / Matter Number / Approved By / Booked By / Booking Consultant
Slide 10: What is New - ANZ CTM Suites (New parameters/fields added)
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE What is New - ANZ CTM Suites (New parameters/fields added) Summary tab with report filters added into each CTM Suites Report Code Filters / Run Date Time / Debtor Type / Booking Type / Hierarchy / Spend Type / Dates Period
Slide 11: Data Quality Initiative Project
Data Quality Initiative Project
Slide 12: Data Quality Initiative
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE Data Quality Initiative Objective Design, create and implement a data quality rules engine, incorporating data quality processes, for all (100%) data streams coming into CTM (Proprietary, Legacy CTM Partners and Radius Partners) by 30 June 2025.
Slide 13: Context
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE Context Key Existing FY25-26
Slide 14: Data Quality Rules Engine – Cleansing and Standardisation
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE Data Quality Rules Engine – Cleansing and Standardisation Accuracy and scale
Slide 15: Data Quality Rules Engine – Cleansing and Standardisation
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE Data Quality Rules Engine – Cleansing and Standardisation Automation and profiling
Slide 16: Data Quality Rules Engine – Cleansing and Standardisation
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE Data Quality Rules Engine – Cleansing and Standardisation Observability
Slide 17: What’s next?
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE What’s next? Global Data Business Warehouse Intelligence (GDW) Reconfiguration Reconfiguration
Slide 18: GDW Reconfiguration Project
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE GDW Reconfiguration Project 1. Build of a Best Practices Global Data Warehouse (GDW) Architecture 2. Planning, Analysis, and Conceptual Modeling (In Progress) 3. Benefits: a) Enable Integrations with Additional Supplier Data Sources b) Architected
Slide 19: BI Project Phase 2
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE BI Project Phase 2 • Executive Summary • Carbon Emissions – Defra • Carbon Emissions – Southpole • Air Segment Detail • Market Share • Top Travellers • Pre-Trip Bookings • Advance Purchase
Slide 20: BI Project Phase 2 (New CTM Suites)
CTM DATA HUB: DATA QUALITY AND BUSINESS INTELLIGENCE BI Project Phase 2 (New CTM Suites) 1. Will Build Upon the Previously Mentioned Data Confidence Project 2. Alignment - Meeting with Internal CTM Leadership 3. Alignment - Meeting with You Today Benefits: Aligning our Outputs with Your Needs
Slide 21: Business Travel and Sustainability
Business Travel and Sustainability CURRENT TRENDS LAUREN HOOK GLOBAL HEAD OF ESG & SUSTAINABILITY 16 OCTOBER 2024
Slide 22: Agenda
BUSINESS TRAVEL AND SUSTAINABILITY Agenda • Sustainability landscape • Climate reporting and compliance • Reducing Business Travel Emissions • Sustainable Aviation Fuel • Sustainability at CTM
Slide 23: Sustainability: What are we talking about
BUSINESS TRAVEL AND SUSTAINABILITY Sustainability: What are we talking about
Slide 24: Sustainability Landscape
BUSINESS TRAVEL AND SUSTAINABILITY Sustainability Landscape Emerging trends: • Regulatory compliance and climate reporting • Carbon emissions reporting – the need for accurate calculation of travel emissions • Carbon emission reduction efforts – growing interest from external stakeholders • Supply c
Slide 25: Climate Reporting and Compliance
BUSINESS TRAVEL AND SUSTAINABILITY Climate Reporting and Compliance
Slide 26: Climate Reporting and Compliance
BUSINESS TRAVEL AND SUSTAINABILITY Climate Reporting and Compliance 1 9 15 8 2 14 7 10 3 6 13 4 11 5 12
Slide 27: Sustainability Landscape: Who is doing it well?
BUSINESS TRAVEL AND SUSTAINABILITY Sustainability Landscape Who is doing it well?
Slide 28: Reducing Business Travel Emissions
BUSINESS TRAVEL AND SUSTAINABILITY Reducing Business Travel Emissions Implementing a sustainable travel policy Consider sustainable policy elements such as prioritising booking: • Lowest carbon option (filtering in Lightning) • Direct flights • Day travel • Fare class guidance for air travel • Prefe
Slide 29: Sustainable Aviation Fuel (SAF)
BUSINESS TRAVEL AND SUSTAINABILITY Sustainable Aviation Fuel (SAF) • A fuel created using organic material that can be mixed with fossil jet fuel or used on its own to reduce flight emissions by up to 80%. • SAF accounted for only 0.2% of all aviation fuel produced in 2023 • SAF is not a silver bull
Slide 30: Sustainability at CTM
BUSINESS TRAVEL AND SUSTAINABILITY Sustainability at CTM
Slide 31: Scout AI
Scout AI RONY CHERIYAN GLOBAL HEAD OF SCOUT AI 16 OCTOBER 2024
Slide 32: Whatsapp-ening with Scout?
SCOUT AI Whatsapp-ening with Scout? SCAN QR CODE
Slide 33: How does AI improve traveller’s experience?
SCOUT AI How does AI improve traveller’s experience? Personalisation: • Learn previous booking patterns, preferences, and reviews to tailor travel suggestions like hotels, flights, and activities that align with individual tastes. • e.g., Content filtered through policy and past travel data Virtual
Slide 34: How does AI improve the way CTM does business?
SCOUT AI How does AI improve the way CTM does business? Efficiency • AI takes away routine tasks from consultants • Consultants to focus on the complicated / customised travel cases Consolidation of work applications/UI • AI has given the ability to create single interface tools that helps aggregate
Slide 35: Where is the AI technology headed?
SCOUT AI Where is the AI technology headed? • Stronger models: • Become more human and less robot thanks to the advancing Natural Language Processing (NLP) technologies • Better image recognition models • Better voice models • Lower of cost for AI services • Models will be part of any solution, like
Slide 36: travelctm.com.au
ccm travelctm.com.au
Corporate Travel Management — CTM CAB October 2024 All Presentations ANZ on 6ix