Banca Mediolanum Spa · MIL:BMED

Banca Mediolanum Spa — H1 2024 Earnings Presentation

74 slides from Banca Mediolanum Spa's earnings presentation, 2024

  1. Slide 1: H1 2024 Results & Business Update

    H1 2024 Results & Business Update

  2. Slide 2: Table of content and colour key

    Table of content and colour key H1 2024 Group Results 3 H1 2024 Domestic Market Results 21 H1 2024 Spain Results 30 Business Update 32 Mediolanum Facts 43

  3. Slide 3: H1 2024 Group Results

    3 H1 2024 Group Results

  4. Slide 4: Economic & Financial Highlights

    H1 2024 4 Economic & Financial Highlights Group Outstanding financial performance & consistent delivery quarter after quarter € mn H1 2024 H1 2023 Change Higher fees thanks to strong managed asset inflows & buoyant markets. Net Commission Income 587.4 509.6 +15% Soaring equity markets also positivel

  5. Slide 5: Business Results Highlights

    H1 2024 5 Business Results Highlights Group Superior business results, a proof of the strength of our strategy € bn H1 2024 H1 2023 Change FY 2023 Change Net new money, a market standout for quality & quantity, Total Net Inflows 5.66 4.69 +21% w/ contribution from both new & existing customers Flows

  6. Slide 6: Growth & Resilience Drivers

    H1 2024 6 Growth & Resilience Drivers Group Customer acquisition well ahead of 2023 Project ‘NEXT’ continues to contribute to FB network growth 30/06/2024 31/12/2023 Change Bank Customers 1,865,500 1,799,100 +4% Record customer acquisition (+8% y/y) fuelled BMED’s customer base, creating room for ad

  7. Slide 7: Capital Adequacy & Balance Sheet Highlights

    H1 2024 7 Capital Adequacy & Balance Sheet Highlights Group Simple & solid balance sheet structure, substantial capital generation H1 2024 0 FY 2023 Robust capital position leaves plenty of room for both organic growth & CET1 Ratio 23.7% 22.3% shareholder remuneration. MREL TREA 26.1% 24.7% Well abo

  8. Slide 8: Income Statement

    8 Income Statement H1 2024 € mn Group H1 2024 H1 2023 Change Entry fees 28.5 18.5 +55% Management fees 620.2 540.2 +15% Investment Management fees 122.5 105.8 +16% Net insurance result 96.9 85.4 +13% Banking service fees 97.9 87.7 +12% Other fees 25.3 20.4 +24% Gross Commission Income 991.3 858.0 +1

  9. Slide 9: Income Statement by Quarter

    9 Income Statement by Quarter H1 2024 € mn Group Q1 23 Q2 23 Q3 23 Q4 23 Q1 24 Q2 24 Entry fees 9.3 9.1 9.5 10.8 13.0 15.6 Management fees 267.4 272.9 285.0 283.1 303.3 316.9 Investment Management fees 53.1 52.7 55.6 55.8 60.1 62.4 Net insurance result 45.6 39.8 40.5 41.3 48.0 48.9 Banking service f

  10. Slide 10: Net Interest Income

    10 Net Interest Income H1 2024 € mn Group YoY Trend QoQ Trend 250 800 700 200 600 500 150 400 752 211 220 300 100 190 194 198 158 200 407 418 313 274 239 248 270 50 100 231 235 253 229 163 141 178 192 0 0 Q1 23 Q2 23 Q3 23 Q4 23 Q1 24 Q2 24

  11. Slide 11: Acquisition Costs in detail

    11 Acquisition Costs in detail H1 2024 € mn Group H1 2024 H1 2023 Change Total commissions 264.6 230.3 +15% One-time commissions 35.5 26.6 +34% Ongoing commissions 229.1 203.8 +12% Total incentives & bonuses 43.4 35.9 +21% Incentives on individual net inflows 27.6 20.7 +33% Contest & bonuses 13.3 13

  12. Slide 12: H1 2024 Net Inflows

    12 H1 2024 Net Inflows H1 2024 € mn Group H1 2024 H1 2023 GROUP TOTAL NET INFLOWS +5,662 +4,689 Managed Assets +3,089 +2,157 - o/w Mutual Funds, U/L & Managed Accounts +2,815 +1,664 Administered Assets +2,573 +2,532 Italy - Banca Mediolanum Total Net Inlows +5,030 +4,214 Managed Assets +2,508 +1,880

  13. Slide 13: AUA/AUM Trend

    13 AUA/AUM Trend H1 2024 € mn Group Administered Assets (H1 24: € 37 bn) 129.5 Managed Assets (H1 24: € 92.5 bn) 10y CAGR 8.9% 118.1 108.4 103.7 93.3 84.7 75.774.1 68.8 62.1 56.5 50.2 44.7 39.539.8 34.8 27.729.830.125.6 23.6 20.419.922.0 17.9 13.0 9.5 3.1 4.7 5.3 5.5 6.1 7.2 0.1 0.6 0.9 1.3 1.6 2.0

  14. Slide 14: Assets under Administration/Management

    14 Assets under Administration/Management H1 2024 € mn Group 30/06/2024 31/12/2023 Change 30/06/2023 Change Italy - Banca Mediolanum 117,318 107,168 +9% 102,414 +15% Mutual Funds & U-L Policies 78,247 71,250 +10% 67,444 +16% Other Life Insurance Reserves 2,098 1,956 +7% 1,986 +6% Banking 36,973 33,9

  15. Slide 15: Mutual Funds & Unit-linked policies look-through

    15 Mutual Funds & Unit-linked policies look-through H1 2024 as at 30/06/24 Group Equity Fixed 61% Income 38% Money market funds (incl. ‘Intelligent Investment Strategy’) 5% Cash & Other 1% Certificates not included. Cash: liquidity not invested. Other: may include hedging derivatives (shown as negat

  16. Slide 16: Loans Granted

    16 Loans Granted H1 2024 € mn Group H1 2024 H1 2023 Change Mortgages 577 1,023 -44% Personal Loans 363 380 -5% Salary-backed Loans (Prexta)1 312 273 +14% TOTAL 1,253 1,676 -25% 3rd-party Loans 11 17 -36% 1. Includes Prexta unsecured loans

  17. Slide 17: Credit Book Trend

    17 Credit Book Trend H1 2024 € mn Group Salary-Backed Loans (Prexta) 5y CAGR 14% 16.44 17.03 16.95 Lines of Credit 14.38 Personal Loans 12.14 Mortgages 10.35 8.89 7.77 6.49 7.08 5.61 4.77 4.05 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 H1 2024

  18. Slide 18: Credit Book & Quality

    18 Credit Book & Quality H1 2024 € mn Group 30/06/2024 31/12/2023 Change 30/06/2023 Change Mortgages 12,057 12,114 -0% 11,992 +1% Personal Loans 2,370 2,444 -3% 2,606 -9% Lines of Credit 518 601 -14% 596 -13% Salary-backed loans (Prexta)1 2,009 1,869 +7% 1,753 +15% TOTAL 16,954 17,028 -0% 16,947 +0%

  19. Slide 19: General Insurance Gross Premiums

    19 General Insurance Gross Premiums H1 2024 € mn Group H1 2024 H1 2023 Change Stand-alone policies 79.6 68.2 +17% New business 15.9 14.4 +10% In-force business 63.8 53.8 +19% Loan protection policies 13.0 23.2 -44% Group health policies 0.1 0.2 -58% GROSS PREMIUMS 92.7 91.7 +1%

  20. Slide 20: Balance Sheet Structure – Banking Group

    20 Balance Sheet Structure – Banking Group H1 2024 Group as at 30/06/2024 € mn 40,578 40,578 Straight-forward & solid balance sheet structure 384 Cash • € 9.3 bn in floaters • Short duration (1.4 yr) Financial 18,865 Assets • No sensitivity to ITA spread: most assets in HTC portfolio 27,621 Customer

  21. Slide 21: H1 2024 Domestic Market Results

    21 H1 2024 Domestic Market Results

  22. Slide 22: Mutual Funds - AUM Trend

    22 Mutual Funds - AUM Trend H1 2024 € bn – including U-L assets Italy 78.2 71.2 69.7 63.1 59.1 55.3 50.0 47.6 44.2 39.8 35.3 29.2 23.7 19.620.0 15.515.2 15.8 14.1 11.7 9.6 8.4 10.011.0 7.4 8.7 3.7 4.0 3.8 3.8 4.3 5.0 1.9 2.2 0.1 0.6 0.9 1.1 1.3 1.5 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01

  23. Slide 23: Mutual Funds - Assets under Management

    23 Mutual Funds - Assets under Management H1 2024 € mn Italy 30/06/2024 31/12/2023 Change 30/06/2023 Change 'Best Brands' funds on funds (IRL) 28,794 26,801 +7% 25,796 +12% 'Challenge' mutual funds (IRL) 25,108 21,670 +16% 19,779 +27% Funds of Hedge Funds (IRL) 36 36 +0% 36 -2% 'Fondi Italia' mutual

  24. Slide 24: Mutual Funds - Assets by A.M. Company

    24 Mutual Funds - Assets by A.M. Company H1 2024 as at 30/06/2024 - including U-L assets Italy Mediolanum Gestione Fondi (Italy) 10.1% other A.M. companies 14.5% Mediolanum International Funds (Ireland) 75.4%

  25. Slide 25: Banking - Assets under Administration

    25 Banking - Assets under Administration H1 2024 € mn Italy 30/06/2024 31/12/2023 Change 30/06/2023 Change Cash deposits 24,888 23,522 +6% 24,443 +2% Repurchase agreements 3 2 +47% 10 -72% 3rd-party structured bonds 3,338 2,988 +12% 2,685 +24% Other securities 8,745 7,450 +17% 5,846 +50% BANKING ADM

  26. Slide 26: Banking - Interest Spread

    H1 2024 26 Banking - Interest Spread Italy Total Book Customer Book 4.50% 5.00% 4.00% 4.50% 3.89% 4.34% 4.31% 3.76% 3.70% 4.08% 4.07% 3.50% 4.00% 3.45% 3.50% 3.49% 3.00% 3.40% 3.23% 3.00% 2.50% 2.85% 2.29% 2.50% 2.00% 2.05% 1.99% 1.80% 1.70% 1.71% 2.00% 1.64% 1.61% 1.50% 1.50% 1.00% 1.22% 1.00% 0.85

  27. Slide 27: Bank Balance Sheet Highlights

    27 Bank Balance Sheet Highlights H1 2024 Italy € mn – as at 30/06/2024 Liabilities Assets Customers 24,963 15,557 Treasury 6,751 17,512 Interbank / intra-group deposits & repos 702 740 ECB refinancing 0 630 MTS refinancing 5,749 0 Securities (bonds) 300 16,142 Other liabilities / assets 5,156 3,801

  28. Slide 28: Family Banker Network - Italy

    28 Family Banker Network - Italy H1 2024 Change in headcount & Split by Average Portfolio Year 2023 Italy 4,576 4,694 > € 20 mn -52 -18 188 298 207 48% 52% € 10-20 mn 4,369 4,396 € 5-10 mn 31% 28% Turnover rate (last 12m) 3.5% 10% 10% < € 5 mn 12% 10% Avg. 01/01 Resigned Retired Recruited 30/06 Avg.

  29. Slide 29: 'Private Bankers' & 'Wealth Advisors' - Italy

    29 ‘Private Bankers’ & ‘Wealth Advisors’* - Italy H1 2024 as at 30/06/2024 Italy Private Bankers Wealth Advisors 870 ( > € 30 mn AUM) ( > € 70 mn AUM) 827 Average assets in portfolio 46.9 115.8 768 791 135 o/w Managed Assets 34.3 84.7 127 125 125 565 584 35 45 544 75 735 700 643 666 529 530 539 446

  30. Slide 30: Spain Results

    30 Q1 2024 Spain Results

  31. Slide 31: Spain Highlights

    31 Spain Highlights H1 2024 Spain € mn H1 2024 H1 2023 Change vs. FY Operating Margin 43.2 39.0 +11% Net Income 36.0 31.1 +16% -0.4 Total Assets 11,815 9,858 +20% +12% Managed Assets 8,480 6,780 +25% +16% Administered Assets 3,335 3,078 +8% +2% Total Net Inflows 655 495 +32% Net Inflows into Managed

  32. Slide 32: Business Update

    32 Business Update

  33. Slide 33: July 2024 Business Results

    33 July 2024 Business Results Business Update € mn Jul 2024 YTD 2024 YTD 2023 GROUP TOTAL NET INFLOWS 674 6,336 5,167 Managed Assets 1,004 4,094 2,333 - o/w Mutual Funds, U-L & Managed Accounts 959 3,774 1,844 Administered Assets -330 2,242 2,834 GROUP LOANS GRANTED 332 1,585 1,954 GENERAL INSURANCE

  34. Slide 34: Italian FA Networks - Ranking by M.F. Net Inflows

    34 Italian FA Networks - Ranking by M.F. Net Inflows Business Update € mn – totals by Group H1 2024 Managed Assets Mutual Funds* Total Net Inflows Banca Mediolanum 2,269 2,219 4,941 Allianz Bank 2,056 1,367 3,106 Gruppo Fideuram/Intesa 982 1,379 3,789 Mediobanca Premier 946 655 2,143 Banca Generali

  35. Slide 35: Italian FA Networks - Market Share

    35 Italian FA Networks - Market Share Business Update H1 2024 BMED Other FA networks Net Inflows into Net Inflows into Total Net Inflows Managed Assets Mutual Funds* 20% 29% 33% Personal Loans General Insurance Mortgages Granted Gross Premiums Granted 56% 66% 98% * including Unit-Linked policies & M

  36. Slide 36: Creating the NEXT Generation of the Network

    Business 36 Creating the NEXT Generation of the Network Update Pairing high potential new graduates to work as junior assistants (‘Banker Consultant’) with senior Private Bankers & Wealth Advisors ● ‘Banker Consultants’ initially receive dedicated training programme (Executive Master) provided by Me

  37. Slide 37: 'Life Planning' Programme

    37 ‘Life Planning’ Programme Business Update Enhancing the relationship with the customer ● A new strategic initiative to support AUM growth & cross-selling of Credit & Protection products ● An advanced platform, fully integrated with BMED CRM, to support FBs in the analysis of needs & goals of the

  38. Slide 38: Automatic Investment Services

    Business 38 Automatic Investment Services Update Investment services featuring automatic gradual switch into equity funds allowing customers to take advantage of dollar-cost averaging ● Big Chance (2001) • Capital is initially invested in money market fund • A portion of the assets is switched twice

  39. Slide 39: The 'Double Chance' Service

    39 The ‘Double Chance’ Service Business Update Launched June 2008 ● A long-term investment strategy/service that allows the retail investor to gradually enter the global financial markets via Mediolanum investment products, while mitigating the effects of volatility & taking advantage of Double Chan

  40. Slide 40: The 'Intelligent Investment Strategy' Service (IIS)

    40 The ‘Intelligent Investment Strategy’ Service (IIS) Business Update Launched June 2016 ● A long-term investment strategy/service (10+ yrs, € 30k+) that allows our customers to gradually enter the equity markets in order to take advantage of the overall growth of the world economy ● Designed to re

  41. Slide 41: The 'IIS' service at work

    41 The ‘IIS’ service at work Business Update Launched June 2016 ‘Market crises are buying opportunities’: not just a slogan Step ins & step outs reduce avg unit price on investments, allowing customers to benefit from market volatility. € 4.5 bn of money market managed assets were automatically inve

  42. Slide 42: Group Customer Base

    42 Group Customer Base Business Update as at 30/06/2024 Total Bank Customers* 1,866k (‘000) End Goal: to be the Customer's Primary Bank Banca 1,623 Mediolanum (ITA) 1,311k hold a bank account • 66% use BMED as Primary Bank (internal data analytics) • 34% use BMED as the Only Bank (2023 survey) Banco

  43. Slide 43: Mediolanum Facts

    43 Mediolanum Facts

  44. Slide 44: BMED Shareholders & Group Structure

    44 BMED Shareholders & Group Structure Mediolanum Facts as at 30/06/2024 BANKING Banco Mediolanum 100% Mediolanum Fiduciaria ASSET Mediolanum Mediolanum Mediolanum MANAGEMENT Gestione Fondi International Gestion S.A. 100% Funds Doris 100% Banca 95% Banca Mediolanum 100% Banco (direct & indirect Medi

  45. Slide 45: Banca Mediolanum's Integrated Business Model

    Mediolanum 45 Banca Mediolanum’s Integrated Business Model Facts ● We and our Family Bankers view the company as a single entity, providing solutions that best fit the needs of the customer, whether it be in Insurance the form of a mutual fund, an insurance policy or a bank product ● The Bank (est.

  46. Slide 46: Banca Mediolanum's Multi-channel Model

    Mediolanum 46 Banca Mediolanum’s Multi-channel Model Facts Mobile apps (all platforms) Automated Telephone Website Services (VRU / SMS) TRA TION NS MA A R A U E D D Customer FO L ED C A Banking Center IN TI 18,700 3rd-party V ON branches 600 Reps LOGISTICS (Poste & Intesa) S + 45,000 Mooney Real-tim

  47. Slide 47: Customers: freedom in banking

    47 Combining the advantages of traditional and direct banks Mediolanum Facts Family Bankers: the human touch Self-employed tied agents with entrepreneurial approach Willing to provide advice anytime, anywhere Extensively trained to tackle every household financial need Equally competent across all p

  48. Slide 48: Italian Household Financial Assets

    Mediolanum 48 Italian Household Financial Assets Facts Over the last few years asset gatherers have increased market share to the detriment of traditional banks Total HH Assets in 2023: € 5.63 trillion 0.00 38.00 Asset gatherers growing mainly thanks to: 9.00 73% 60% 8.00 28.00 ● Demand for speciali

  49. Slide 49: Net Income Trend

    49 Net Income Trend Mediolanum Facts € mn 822 713 565 507 439 450 434 394 380 351 337 321 256 233 224 212 217 224 115 103 129 141 131 75 88 82 54 60 67 38 49 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 H1 24 2008 & 2010: adjusted net income excluding eff

  50. Slide 50: Dividend Payout

    50 Dividend Payout Mediolanum Facts € mn ### Net Income 822 Retained Earnings 713 Dividends paid 303 565 Special dividends 286 522 439 394 380 162 434 351 337 321 153 95 111 88 233 224 212 217 224 217 100 86 256 323 129 141 88 131 219 153 122 339 369 519 54 60 75 88 115 103 82 78 66 107 110 67 294 2

  51. Slide 51: BMED: 24 Years of Consistent Net Inflows

    51 BMED: 24 Years of Consistent Net Inflows Mediolanum Facts Anti-cyclical flows mean better performance for customers thanks to dollar-cost-averaging 800 Decreasing Negative Returns Twin Towers 10y BTP Yield Subprime Sovereign ITA Banks Populism Mifid II Covid-19 High Inflation Attack stable above

  52. Slide 52: Family Banker Network

    52 Family Banker Network Mediolanum Facts Group Licensed Financial Advisors Italy 6,216 6,314 Spain 6,054 298 5,762 207 5,633 75 Banker Consultants (ITA only) 5,525 5,352 5,417 13 5,211 5,161 5,154 5,184 5,155 593 448 5,012 5,059 5,098 5,142 407 4,866 1,620 1,640 1,620 439 1,504 4,535 4,427 4,501 4,

  53. Slide 53: Italy - Average Assets per Family Banker

    53 Italy - Average Assets per Family Banker Mediolanum Facts € mn 6% > € 20 mn 23% 52% € 10-20 mn 31% 26.4 22.9 24.2 20.4 21.3 18.7 28% € 5-10 mn 16.3 16.2 14.8 12.2 13.3 9.9 10.9 40% 8.5 10% < € 5 mn 10% 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 H1 Avg. Avg. 24 Portfolio Port

  54. Slide 54: Total Customers

    54 Total Customers Mediolanum Facts (‘000) excludes Prexta & Flowe Italy 1,866 1,799 Spain 1,686 1,587 1,486 1,413 1,376 1,333 1,290 1,231 1,176 1,151 1,178 1,137 1,163 1,124 1,119 1,127 1,068 1,010 972 985 989 854 746 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 H1 24

  55. Slide 55: Italy - Average Assets per Customer

    55 Italy - Average Assets per Customer Mediolanum Facts € thousands Primary Bank Account Holders 90.0 88.9 77.8 79.2 73.4 80.8 84.1 80.6 84.4 74.8 66.4 70.1 72.7 58.3 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 H1 24

  56. Slide 56: Spain - Net Income

    56 Spain - Net Income Mediolanum Facts € mn 61.9 Impairment of CGU ‘Spain’ 45.1 35.6 36.0 34.2 31.5 28.8 27.4 26.3 21.0 20.0 17.6 15.0 6.8 7.1 3.4 3.9 1.3 1.5 -1.1 0.0 -0.1 0.6 -6.3 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 H1 24

  57. Slide 57: Spain - Assets under Administration

    57 Spain - Assets under Administration Mediolanum Facts € mn 11,815 Administered Assets (H1 24: € 3.3 bn) 10,544 Managed Assets (H1 24: € 8.5 bn) 8,937 8,872 10y CAGR 16% 7,185 5,917 4,662 4,841 3,880 8,480 3,546 2,983 7,279 6,523 2,493 2,353 2,376 6,092 2,016 2,168 5,138 1,622 1,581 1,800 1,405 1,5

  58. Slide 58: Spain - Net Inflows Trend

    58 Spain - Net Inflows Trend Mediolanum Facts € mn 1,259 Total Net Inflows 1,107 1,018 865 599 619 607 655 522 559 451 327 94 95 114 7 35 6 35 -223 -291 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 H1 24 935 688 690 Managed Asset Inflows 613 604 529 422 440 418 364 343 238 79 76 73 98

  59. Slide 59: Spain - Credit Book

    59 Spain - Credit Book Mediolanum Facts € mn 1,397 Lines of Credit 1,349 1,170 Personal Loans 10y CAGR 24% 1,026 Mortgages 745 562 451 333 228 157 163 169 187 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 H1 2024

  60. Slide 60: Spain – Family Banker Network

    Mediolanum 60 Spain – Family Banker Network Facts 1,620 1,640 1,620 1,504 1,318 996 1,029 900 835 712 755 593 652 524 505 551 453 419 448 407 439 375 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 H1 24

  61. Slide 61: Banking Book Composition

    61 Banking Book Composition Mediolanum Facts € bn – nominal values – as at 30/06/2024 Banking Book: € 17.3 bn (nom. values) Rate Type Sector % Government 99.3% Fixed 54.0% 46.0% Financial 0.7% Floating Govies % Italy 81.7% € 9.3 bn of floaters directly linked to EUR6M Spain 12.7% Other EU Countries

  62. Slide 62: Mediolanum Investment Advisory Strategy

    Mediolanum 62 Investment Advisory Strategy Facts Our investment strategy explains the consistency of our inflows & transfers ‘technical performance’ into ‘customer performance’ ● We advise our customers proposing products & services that correspond to each of their specific needs ● Investor needs re

  63. Slide 63: Contractual Service Margin

    Mediolanum 63 Contractual Service Margin Facts CSM is the new key metric showing size and stability of revenues ready to be recognised in future years Greater visibility on future earnings from insurance business Update on Effects of new reserves, fair Revenues in the production on value, free-risk

  64. Slide 64: Mediolanum Corporate University

    64 Training & Communication Mediolanum Mediolanum Corporate University Facts ● Inaugurated March 2009 ● Centralises our training know-how, in coordination with top universities, professors and individuals who are experts in the field ● Provides our Family Bankers & employees with a resource for life

  65. Slide 65: Corporate TV Channel

    65 Training & Communication Mediolanum Corporate TV Channel Facts A proprietary state-of-the-art tool established in 1989 Online programs to train, motivate & communicate with our Family Bankers ● Financial news commented by top company executives ● Company news & product information ● Online traini

  66. Slide 66: Mediolanum Marketing Events

    Mediolanum 66 Marketing Events Facts ● 8 nation-wide in-person events, with 20,000 attendees & streamed live to over 143,000 viewers in 2023 ● Over 2,000 digital/in-person events organised by Family Bankers: over 130,000 attendees Results are measurable: ● Net inflows into managed assets of invited

  67. Slide 67: Top Performer in Customer Experience

    67 Top Performer in Customer Experience Mediolanum Facts BVA Doxa Survey 2023 Solid customer relationship is built on best-in-class service delivery both human & digital Overall Perceived Digital Financial Advisor Satisfaction Value Platform Interaction Customer Comprehensiveness of Mobile App Overa

  68. Slide 68: The 3rd best known bank brand in Italy

    68 The 3rd best known bank brand in Italy Mediolanum Facts Spontaneous brand awareness – Italian banks – June 2024 71% 26% 59% 23% 48% 18% 33% 16% 30% 15% source: GfK – an NIQ company

  69. Slide 69: The most memorable adv in the banking industry

    69 The most memorable adv in the banking industry Mediolanum Facts Spontaneous recall of advertisement – Italian banks – H1 2024 39.0 28.2 20.5 17.0 9.5 8.2 7.7 7.0 5.0 4.2 2.2 source: GfK – an NIQ company

  70. Slide 70: The development of the digital customer

    70 The development of the digital customer: Business Update Launched January 2021 A totally digital Bank account addressing the needs of ‘digital young adults’ ● For those who require a full-service account, but aren’t in the market for advice like the typical BMED customer ● Not only an account but

  71. Slide 71: Ranking of Italian Banking Groups by Market Cap

    71 Ranking of Italian Banking Groups by Market Cap Mediolanum Facts € bn – as at 26/07/2024 Intesa-SanPaolo 67.7 Unicredit 61.3 Mediobanca 12.4 FinecoBank 9.8 Banco-BPM 9.7 Banca Mediolanum 8.1 BPER 7.7 MPS 6.2 Banca Generali 4.7 CREDEM 3.4 Pop.di Sondrio 3.2 Banca IFIS 1.2 Banca Desio 0.6 Banca Sis

  72. Slide 72: Price Return & Total Return Index

    72 MED.MI / BMED.MI Mediolanum Price Return & Total Return Index* Facts 2500% Price Return Reinvested Total Return 2000% 1500% 1000% 500% 0% * Total Return Index includes dividend reinvestments, June 3, 1996 – Jun. 28, 2024 Source: Datastream

  73. Slide 73: Disclaimer

    73 Disclaimer This document has been prepared by Banca Mediolanum S.p.A. for the sole purpose of providing information and presenting the Group’s strategies. The information, opinions, valuations and forecasts it contains have not been audited by any independent body; they may be altered at any time

  74. Slide 74: Investor Relations Contacts

    74 Investor Relations Contacts ● Alessandra Lanzone Banca Mediolanum +39-02-9049.2039 alessandra.lanzone@mediolanum.it S.p.A. Via Ennio Doris 20080 Basiglio MI – Italy ● Lisa Maxon +39-02-9049.2997 http://www.bancamediolanum.it lisa.maxon@mediolanum.it ● Luca Pugliese +39-02-9049.2721 luca.pugliese@

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