Aditya Birla Capital Ltd. · NSE:ABCAPITAL
Aditya Birla Capital — Q1 FY23 Earnings Presentation
79 slides from Aditya Birla Capital's earnings presentation, Aug 3, 2022
Slide 1: Investor Presentation: Financial Results Q1 FY23
Investor Presentation FINANCIAL RESULTS: Q1 FY23 MUMBAI 3rd Aug 2022 A Leading Financial Services Conglomerate Aditya Birla Capital Limited 1
Slide 2: Table of contents
Table of contents 1 | Overview Pg. 3- 11 2 | Business-wise Performance Pg. 12 - 74 3 | Other Updates Pg. 75 - 79 NOTE 1: The financials of Aditya Birla Capital Ltd are consolidated financials prepared based on Ind AS unless otherwise specified NOTE 2: All financial figures in this presentation are i
Slide 3: Q1 FY23 | Overview
Q1 FY23 | Overview Strong quarterly performance with accelerated growth momentum across businesses Highest ever first quarter profitability with 42% growth year on year On track to deliver ahead of long-term guidance (FY24) across key metrics Lending Book1 Rs 69,887 Cr ↑ 22% Y-o-Y | ↑ 4% Q-o-Q Gross
Slide 4: Accelerating growth momentum
Accelerating growth momentum NBFC and Housing Asset Management Life and Health Insurance Gross Disbursement Overall Equity AAUM Retail Premium 3 Years CAGR 25% 3 Years CAGR 7% 3 Years CAGR 20% 17% 3.1X 8,802 14% 1,911 1,637 1,12,430 1,26,802 4,526 1,02,223 79,937 1,101 1,207 2,874 1,421 Q1 FY20 Q1 F
Slide 5: Q1 FY23 | Strong delivery across metrics
Q1 FY23 | Strong delivery across metrics NBFC & HOUSING FINANCE ASSET MANAGEMENT LIFE & HEALTH INSURANCE 1 Loan Book Growth & Mix 1 AUM Growth & Mix 1 Premium Growth & Mix NBFC: Retail+SME1 book ↑39% y-o-y; Domestic AAUM ↑ 2% y-o-y LI: FY22 Ind. FYP ↑ 26% y-o-y HFC: Affordable book ↑ 45% y-o-y; Mix:
Slide 6: Highest ever Q1 profitability
Highest ever Q1 profitability Consolidated PAT ↑ 42% year on year Business-wise profitability Businesses (INR Crores) Q1 FY22 Q1 FY23 ∆ LY% Revenue1 ↑ 26% y-o-y NBFC 315 459 46% 5,859 Housing 49 72 45% 4,632 4,292 3,943 Asset Management 206 141 32% Life Insurance 31 33 8% Other Businesses 55 74 36%
Slide 7: On track to deliver ahead of FY24 targets
On track to deliver ahead of FY24 targets Targets for FY24 Q1 FY22 Q4 FY22 Q1 FY23 Y-o-Y Retail + SME mix targeted at ~65% 58% 62% 64% ↑ 6% NBFC NIMs to increase to 6.25%+ 6.14% 6.37% 6.47% ↑ 33 bps RoA: 2.5 – 2.7% 2.0% 2.4% 2.5% ↑ 46 bps Affordable mix to improve to ~65% 29% 38% 39% ↑ 10% Housing N
Slide 8: Analytics and Cross-sell
Analytics and Cross-sell LIFE INSURANCE HEALTH INSURANCE AMC LENDING 12% 10% 1% 82% ACQUISITION of Individual First of Retail Fresh of Retail Gross Sale of Digital Lending Year Premium Premium (Excl. Micro/ through Acquisitions Business using ML Byte size products) Scorecards UPSELL 35% 20% 6% 8% &
Slide 9: Digital impact metrics
Digital impact metrics All metrics are for Q1 FY23 unless specified REVENUE 96% 1.4 Mn 32% 7.2 Lac ENABLEMENT Customers Customers acquired Improvement in individuals planning through digital onboarded digitally through ecosystem assisted conversions their goals on Robo customer across businesses par
Slide 10: Key Focus Areas going forward
Key Focus Areas going forward 1 Build scale and growth momentum across businesses 2 Focus on customer acquisition through direct channels and partnerships 3 Deepening penetration with increased geographic presence 4 Leveraging technology and analytics to improve customer experience and acquisition C
Slide 11: Financial Performance
Financial Performance Figures in Rs. Cr. FY17 FY18 FY19 FY20 FY21 FY22 CAGR Q1 FY22 Q1 FY23 Y-o-Y (%) (FY17 - FY22) Lending Book 38,839 51,379 63,119 59,159 60,557 67,185 12% 57,182 69,887 22% Gross Insurance Premium 5,778 6,146 8,008 8,882 11,076 13,867 19% 2,130 3,250 53% Active Customers (Mn) 10
Slide 12: NBFC
NBFC Aditya Birla Capital Limited 12
Slide 13: Q1 FY23 | Key Performance Highlights
Q1 FY23 | Key Performance Highlights Continued momentum in retail acquisition leading to strong improvement in profit delivery Loan Book Rs 57,839 Cr ↑ 5% Q-o-Q | ↑ 26% Y-o-Y Active Customers 4.8 Million ↑ 32% Q-o-Q | Acquired 1.4 Mn customers in Q1 Retail Book Rs 20,249 Cr ↑ 15% Q-o-Q | ↑ 80% Y-o-Y
Slide 14: Our Approach
Our Approach 1 Retail portfolio expansion and increasing granularization 2 Specific industry focus & digital platform to drive SME & B2B segment 3 Acquiring customers at scale using digital ecosystems & data analytics Copyright Content / 2016 4 Increase direct sourcing through branch expansion in Ti
Slide 15: Retail portfolio expansion and increasing granularization
1 | Retail portfolio expansion and increasing granularization Expanding into newer sourcing channels & customer segments with an enhanced product suite Expanding Sourcing channels Enhanced Retail Product Portfolio Branch-led • Increase direct sourcing from Tier 3 - 4 markets Sourcing • High-yield pr
Slide 16: Granular growth in retail leading to ~2x increase in share
1 | Retail portfolio expansion and increasing granularization Granular growth in retail leading to ~2x increase in share of overall portfolio % Retail as a proportion of overall ABFL portfolio 20,249 11,252 Retail 8,678 80% y-o-y ATS reduced to Portfolio growth in Retail Rs 40k from Rs 4 Jun'20 Jun'
Slide 17: Specific industry focus & digital platform to drive SME
2 | Specific industry focus & digital platform to drive SME Increase penetration via focus on Expand in Tier 3-4 markets with access to Digital MSME platform for sourcing from across specific industries SME clusters the value chain - LIVE 1 1 Industry sectors selected basis Market Present in 30 bran
Slide 18: Acquiring customers at scale using digital & data analytics
3 | Acquiring customers at scale using digital & data analytics Our 2-pronged approach Customer Acquisition Platform Enhancement Customer Acquisition Onboarding B2C Ecosystem • Fully agile tech stack with API hub for onboarding • Ecosystems like payments, consumer financing, E-com • Digital acquisit
Slide 19: Enhanced underwriting capability using data & analytics
3 | Enhanced underwriting capability using data & analytics How does our analytics engine support underwriting? Identify Credit Offer Appropriate Offer right price for Close monitoring at Worthy Customers Credit Line / Loan right customers regular interval Face Matching External Data • Face matching
Slide 20: Acquiring customers at scale using digital & data analytics
3 | Acquiring customers at scale using digital & data analytics Strong outcomes demonstrating strength of our technology capability in customer acquisition, servicing and process automation 96% 1.4 Mn 47% ~20% Customer Customers onboarded Customers acquired Retail disbursements Digital portfolio gro
Slide 21: Increase direct sourcing through branch expansion
4 | Increase direct sourcing through branch expansion Scale up in retail driven by lean branch model expansion in tier 3-4 markets ~3x 191 98 Expand footprint 80%+ Branches in Branch 69 to 320+ Branches Tier 3/4 cities by Network by FY23 FY23 Jun'20 Jun'21 Jun'22 Increasing Direct & Digital Ecosyste
Slide 22: Leading to strong business and financial outcomes
Leading to strong business and financial outcomes Change in Loan Book Mix Focusing new disbursement to Retail and SME Segments Overall book SME + Retail1 book SME + Retail1 mix Disbursement SME + Retail1 ↑ 5% Q-o-Q | ↑ 26% Y-o-Y 39% ↑ Y-o-Y 58% → 64% 3.1x ↑ Y-o-Y 73% of total disbursals 45,881 55,18
Slide 23: Building granularity across segments
Building granularity across segments Loan book 11,252 17,620 20,249 Loan book 13,530 14,759 14,633 % Mix 25% 32% 35% % Mix 29% 27% 25% ATS (Rs Lakhs) 4 0.5 0.4 ATS (Rs Crore) 5 5 6 Customers (#) - Lacs 3 36 48 Customers (#) 2,996 3,040 2,308 3% 5% 3% 7% 10% 8% Retail SME LAS Supply Chain Finance 20%
Slide 24: Continue to deliver strong core operating profits
Continue to deliver strong core operating profits Sustained margins in a rising interest rate environment CIR maintained despite branch expansion 29.54% 31.37% 31.36% Net Interest Margin1,2 6.14% 6.37% 6.47% Cost Income Ratio1,2 Q1 FY22 Q4 FY22 Q1 FY23 Q1 FY22 Q4 FY22 Q1 FY23 Opex3 213 253 279 NII 7
Slide 25: Focus on quality of book
Focus on quality of book Gross Stage 3 % Stage 3 PCR % Net Stage 3 % Risk Adjusted Margins ↓ 40 bps Y-o-Y ↑ 530 bps Y-o-Y ↓ 40 bps Y-o-Y ↑ 88 bps Y-o-Y GS3 Provision NS3 Credit Cost% 48.0% 3.6% 42.7% 44.6% 2.1% 5.1% 5.3% 3.1% 3.2% 1.7% 1.7% 4.5% 1,671 1,733 1,876 713 773 900 958 960 976 1.7% 1.2% 1.
Slide 26: With strong security cover and provisioning across segments
With strong security cover and provisioning across segments 73% overall loan book 70% Retail book secured 48% Provision Coverage 1.9x Net Security Cover secured (incl. 4% by asset & Govt. Ratio on Stage 3 book on Net Stage 3 book through CGTMSE) guarantee schemes Customer Segment GS3 GS3 % Provision
Slide 27: Well matched ALM with comfortable liquidity surplus
Well matched ALM with comfortable liquidity surplus ALM optimised for liquidity and costs 30th Jun 2022 Liquidity under stress test scenario Liability Maturity (Jun’23) Fund Available as on Jun 30, 2023 Cumulative Outflows Cumulative Inflows 100%100% (Including interest payments) (Assuming 85% of co
Slide 28: Resulting in consistent improvement in return metrices
Resulting in consistent improvement in return metrices Profit After Tax Return on Assets Return on Equity1 ↑ 1.4x 335 14.3% ↑ 46 bps 2.5% ↑ 330 bps 298 2.4% 13.1% 235 2.0% 11.0% Copyright Content / 2016 Q1 FY22 Q4 FY22 Q1 FY23 Q1 FY22 Q4 FY22 Q1 FY23 Q1 FY22 Q4 FY22 Q1 FY23 1 Based on monthly compou
Slide 29: Key Financials – Aditya Birla Finance Limited
Key Financials – Aditya Birla Finance Limited Quarter 4 Figures in Crs Quarter 1 FY 21-22 FY 21-22 FY 22-23 Key Performance Parameters (PY) (PY) (CY) 55,180 Lending book 45,881 57,839 11.71% Average yield (Incl. Fee Income) 11.80% 11.85% 5.34% Interest cost / Avg. Lending book 5.66% 5.38% 6.37% Net
Slide 30: Housing Finance
Housing Finance Aditya Birla Capital Limited 30
Slide 31: Q1 FY23 | Key Performance Highlights
Q1 FY23 | Key Performance Highlights Delivering strong profitability & focused segment growth Loan Book Rs 12,049 Cr ↑ 7% Y-o-Y Affordable Book Rs 4,745 Cr ↑ 5% Q-o-Q | ↑ 45% Y-o-Y | 39% book mix NIM % 4.59 % ↑ 16 bps Q-o-Q | ↑ 59 bps Y-o-Y Profit Before Tax Rs 72 Cr ↑ 2% Q-o-Q | ↑ 45% Y-o-Y Return
Slide 32: Our Approach
Our Approach 1 Momentum in disbursement to focused segments 2 Increase direct sourcing through branch expansion 3 Continued focus on quality of book 4 Strengthening digital assets for customer acquisition & service Copyright Content / 2016 32 Aditya Birla Capital Limited All figures in Rs Crores 32
Slide 33: Momentum in disbursement to focused segments
1 | Momentum in disbursement to focused segments Continued focus on Affordable Segment ~2x 4,745 45% y-o-y 3,279 Affordable growth in 39% Affordable 2,273 AUM affordable Mix (PY 29%) segment Q1 FY21 Q1 FY22 Q1 FY23 ~6x 414 2x y-o-y 2,400 + Copyright Content / 2016 Affordable 186 growth in Customers
Slide 34: Increase direct sourcing through branch expansion
2 | Increase direct sourcing through branch expansion Scale up in retail driven by lean branch model expansion in tier 3-4 markets 2x 121 200+ 80% + 75 Branch 62 Branches by Branches in Network FY23 Tier 3-4 cities by FY23 Jun'20 Jun'21 Jun'22 Increasing Direct Ecosystem Sourcing for better returns
Slide 35: Continued focus on quality of book
3 | Continued focus on quality of book Gross Stage 3 % Stage 3 PCR % Net Stage 3 % Risk Adjusted Margins Δ: ↑ 14 bps Q-o-Q Δ: ↓ 53 bps Q-o-Q Δ: ↑ 11 bps Q-o-Q Δ: ↑ 5 bps Q-o-Q GS3 Provision NS3 Credit Cost% 2.16% 2.08% 2.02% 33.3% 33.6% 1.44% 4.01% 33.1% 4.06% 1.39% 1.34% 2.86% 235 243 260 78 82 86
Slide 36: Strengthening digital asset for customer acquisition & service
4 | Strengthening digital asset for customer acquisition & service Progress on multiple vectors contributing to customer acquisition, service & process efficiencies Revenue Enablement 92%+ 85%+ 88%+ through digital customer customers onboarded Reduction of physical Monthly active users on digitally
Slide 37: Strong business momentum driven by target segment
Strong business momentum driven by target segment Growing loan book with increased retail mix Continued focus on target segment disbursement Affordable Mix Customer Count Affordable Gross Disbursal Affordable Customer Count 39% (PY 29%) ↑ 10% Q-o-Q I ↑ 32% Y-o-Y ↑ 123% Y-o-Y ↑ 146% Y-o-Y 11,301 12,0
Slide 38: Leading to strong business and financial outcomes
Leading to strong business and financial outcomes Margin improvement led by change in product mix Maintained CIR with investment across channels 4.43% 4.59% Net Interest Margin1,2 41.16% 41.13% Cost Income Ratio1,2 4.00% 34.68% Q1 FY22 Q4 FY22 Q1 FY23 Q1 FY22 Q4 FY22 Q1 FY23 Opex2 44 58 61 NII 114 1
Slide 39: Well matched ALM with comfortable liquidity surplus
Well matched ALM with comfortable liquidity surplus ALM optimised for liquidity and costs (As on 30th June 2022) Liquidity under stress test scenario Liability Maturity (Till June’23) Funds available till June 30, 2023 100% 100% (Including interest payments) (Assuming 85% collections) Cumulative Out
Slide 40: Resulting in consistent improvement in return metrices
Resulting in consistent improvement in return metrices PAT Return on Assets Return on Equity1 ↑ 45% ↑ 55 bps ↑ 312 bps 13.9% 56 1.9% 1.9% 13.7% 54 39 1.3% 10.6% Copyright Content / 2016 Q1 FY22 Q4 FY22 Q1 FY23 Q1 FY22 Q4 FY22 Q1 FY23 Q1 FY22 Q4 FY22 Q1 FY23 1 Based on monthly compounding of annualis
Slide 41: Key Financials – Aditya Birla Housing Finance Limited
Key Financials – Aditya Birla Housing Finance Limited Quarter 4 Figures in Rs Crore Quarter 1 FY 21-22 FY 21-22 FY 22-23 Key Performance Parameters (PY) (PY) (CY) 12,005 Lending book 11,301 12,049 10.20% Average yield 10.34% 10.16% 5.77% Net Interest cost / Avg. Loan book 6.34% 5.57% 4.43% NIM 4.00%
Slide 42: Asset Management
Asset Management Aditya Birla Capital Limited 42
Slide 43: Q1 FY23 | Key Performance Highlights
Q1 FY23 | Key Performance Highlights Continued momentum in building Retail Franchise while maintaining profitability in volatile market condition Mutual Fund QAAUM Rs 2,81,527 Cr ↑ 2% Y-o-Y Equity QAAUM Rs 1,16,809 Cr ↑ 14% Y-o-Y Individual1 MAAUM Rs 1,31,462 Cr ↓ -1% Y-o-Y Investor Folios 8.1 Mn ↑
Slide 44: Our Approach
Our Approach 1 Focus on delivering sustained investment performance and portfolio differentiation Building Retail Franchise by increasing geographic reach and strengthening Multi 2 Channel distribution network 3 Focus on growing Passives and Alternate asset segment Copyright Content / 2016 4 Leverag
Slide 45: AUM Highlights
AUM Highlights Closing Assets under Management Average Assets under Management All figures in Rs. Cr All figures in Rs. Cr Overall MF Equity MF Equity MF Mix Overall QAAUM Equity MF Equity MF Mix 10% Y-o-Y ↑ 1% Y-o-Y 43% (PY: 38%) ↑ 2% Y-o-Y ↑ 14% Y-o-Y 41% (PY: 37%) 2,86,668 3,07,409 2,92,584 2,8
Slide 46: Scaling Retail Franchise
Scaling Retail Franchise Equity QAAUM Individual MAAUM B-30 MAAUM 1 Size Rs 1,16,809 Crore Rs 1,31,462 Crore Rs 43,538 Crore AAUM Mix 41.5% (Q1 FY17: 29.1%) 48.2% (Jun-17: 45.3%) 15.9% (Jun-17: 14.6%) Rs. Crore Rs. Crore Rs. Crore ↑ 14% 1,16,809 ↑ 7% 1,31,462 ↑ 7% 43,538 5 Yr Growth 59,891 30,635 94
Slide 47: Focus on Growing SIP Book
Focus on Growing SIP Book Building sustainable SIP Book Long Tenure SIP Book (2) SIP Book in Rs Cr.(1) Quarterly New SIP (1) registrations # of Live Outstanding SIPs (1) % Count of Total SIPs Count (‘000) (Mn) (Jun-22) 898 816 277 3.21 2.86 89% 224 81% Jun-21 Jun-22 Copyright Content / 2016 Q1 FY22
Slide 48: Large & well-diversified distribution network
Large & well-diversified distribution network Continue to expand distributor base & empaneled 2,100+ new MFDs in Q1 FY23 280+ 65,000+ 100+ 100+ 240+ 80+ Locations MFDs Banks1 Emerging Market National Digital Representatives Distributors Over 80% are Partners in B30 cities Servicing Investors across
Slide 49: Growing Passives and Alternative Assets Business
Growing Passives and Alternative Assets Business Passives 2,090 2,964 5,302 9,962 12,696 Passive AUM (in Rs Cr) (2) 1,115 1,167 ~4,28,000 6x Investor Folios Serviced Growth in Passives (1) FOF 10,161 Index 1,039 7,439 ETF 878 3,187 20+ 764 1,078 Product Pipeline 404 1,355 1,420 921 1,008 1,076 Jun-2
Slide 50: Holistic Digital Innovation
Holistic Digital Innovation Customer Distributor Digital Payments 100% 76% Customer Servicing 86% 91% Onboarding Onboarding Continuous improvement of our Digital Assets Partner Assets Investor Assets Copyright Content / 2016 Partner API services Investor Active Mobile App for IFAs Mobile App Account
Slide 51: Key Financials – Aditya Birla Sun Life AMC Limited
Key Financials – Aditya Birla Sun Life AMC Limited Quarter 4 Figures in Rs Crore Quarter 1 FY 21-22 Key Performance Parameters FY 21-22 FY 22-23 (PY) (PY) (CY) 2,95,805 Mutual Fund AAUM 2,75,454 2,81,527 1,20,993 Mutual Fund Equity AAUM 1,02,678 1,16,809 10,674 Alternate assets Equity AAUM 9,752 9,9
Slide 52: Life Insurance
Life Insurance Aditya Birla Capital Limited 52
Slide 53: Q1 FY23 | Key Performance Highlights
Q1 FY 23 | Key Performance Highlights Continued momentum in scale while delivering superior financials and value Individual FYP1 Rs.409 Cr ↑ 26% Y-o-Y l 10% Growth in NB Policies count Group FYP Rs.885 Cr ↑ 193% Y-o-Y | 2nd Rank2 in Profitable ULIP segment Renewal Premium Rs.1,285 Cr ↑ 18% Y-o-Y | 7
Slide 54: Our Approach
Our Approach 1 Focus on Consistent growth in Individual and Group Business 2 Diversified and Scaled up Distribution mix with focus on Direct business 3 Customer Oriented Products, Analytics supported business and Active Risk management 4 Improvement in Quality parameters including persistency cohort
Slide 55: Focus on Consistent growth
1 | Focus on Consistent growth Individual FYP1 Group New Business Premium ABSLI Private Players Industry ABSLI Private Players Industry Y-o-Y Growth ↑ 26% Y-o-Y ↑ 47% Y-o-Y ↑ 42% Y-o-Y Y-o-Y Growth ↑ 193% Y-o-Y ↑ 56% Y-o-Y ↑ 39% Y-o-Y 2 Yr CAGR2 ↑ 30% Y-o-Y ↑ 31% Y-o-Y ↑ 19% Y-o-Y 2 Yr CAGR2 ↑ 74% Y
Slide 56: Diversified and scaled up distribution mix
2 | Diversified and scaled up distribution mix Diversified Distribution network enabling Pan India presence 3,000+ 340+ 49,000+ 8 14,500+ Cities Own Branches Agents Banca Tie-ups Bank Branches HDFC Bank, DCB, KVB, Indian Bank, DB, DBS, Ujjivan, Bharat Bank Strong growth across channels (FYP Rs. In C
Slide 57: Products and Active Risk strategy
3 | Products and Active Risk strategy Overall Product Mix New Products and Risk Mitigation 8.4% 3.2% 7.4% ➢ Pre-Approved Sum Assured (PASA) contribution stands at 14% of FYP for 7.2% Q1 FY 23 against 13% of LYSP (FY 22 contribution was at 22%) 12.8% 12.4% Analytics Supported ➢ 28% Upsell contributio
Slide 58: Consistent Quality Improvements
4 | Consistent Quality Improvements Total Renewal Premium Persistency1 Controlled Opex2 Renewal Growth Digital Renewal Improving Persistency across all cohorts Controlled Opex to premium ratio ↑ 18% Y-o-Y 74% Q1 FY 23 Q1 FY 22 Q1 FY 21 Δ 2Y 85% 13th 83% ↑ 4.4% +29% 81% 72% 16.8% 16.5% 16.4% 25th 72%
Slide 59: Efficient Portfolio Management
4 | Efficient Portfolio Management Strong Investment Processes | Competitive returns | Healthy Portfolio Asset Under Management Composition of AUM 5% 16% 60,660 25% 54,366 44,747 29% 76% 75% 76% 24% 25% 24% Q1 FY 21 Q1 FY 22 Q1 FY 23 42% Debt Equity Investment Performance1 Equity & others Debentures
Slide 60: Leveraged Digital adoption
4 | Leveraged Digital adoption Strong Digital adoption with focus on scalability, superior customer servicing and use of data analytics Customer Customer Self Pre-Approved New 97% Digital Renewal 74% 86% 14% Onboarding Servicing Business Customer Experience Customer Retention Customer Centricity Pre
Slide 61: Aspiration to double absolute net VNB by FY25
5 | Aspiration to double absolute net VNB by FY 25 Net VNB Margin1 ↑ 460 bps Y-o-Y -4.9% 10.6% -1.9% 15.0% 2.5% ~18% 369 219 12 Copyright Content / 2016 -17 -7 Q1 FY’21 FY’21 Q1 FY’22 FY’22 Q1 FY 23 FY 23 Aditya Birla Capital Limited All figures in Rs Crores 1 Net VNB includes Individual + Group Ris
Slide 62: Key Financials – Aditya Birla Sun Life Insurance Limited
Key Financials – Aditya Birla Sun Life Insurance Limited Quarter 4 Figures in Rs Crore Quarter 1 FY 21-22 Key Performance Parameters FY 21-22 FY 22-23 (PY) (PY) (CY) 826 Individual First year Premium 369 450 1,032 Group First year Premium 301 885 2,217 Renewal Premium 1,092 1,285 4,072 Total Gross P
Slide 63: Health Insurance
Health Insurance Aditya Birla Capital Limited 63
Slide 64: Q1 FY23 | Key Performance Highlights
Q1 FY23 | Key Performance Highlights Fastest growing Health Insurer with Most Diverse and Digitally Enabled Distribution Gross Premium Rs. 630 Cr ↑ 71% Y-o-Y | SAHI ↑ 29% Retail GWP Rs. 370 Cr ↑ 37% Y-o-Y Market Share 12% in SAHI ↑ 299 bps YoY Total Lives covered 22 Million ↑ 57% Y-o-Y | 14 Million
Slide 65: Our Approach - Health First Data-driven model
Our Approach - Health First Data-driven model Differentiated model with Health First approach to enhance role of the 1 category Most diversified distribution footprint covering conventional & new age 2 digital platforms End to end digital capabilities for scale engagement & superior customer 3 exper
Slide 66: Unique Product Proposition for different Customer Segments & Channels
1 | Unique Product Proposition for different Customer Segments & Channels Young & Traditional Healthy Agency In-patient Hospitalization Customer Segments Individual & Bancassurance All Channels Family Primary Products for Home Care Target all Care Covering Larger Healthcare expenditure Senior Digita
Slide 67: Differentiated Business Model
1 | Differentiated Business Model Know Your Health Improve Your Health Get Rewarded 03 02 01 MEDIUM RISK HIGH RISK LOW RISK 100% 180+ data HealthReturnsTM points captured WellBeing Score (WBS) Access to Holistic Integrated health 37% people availed HA * & Wellness Ecosystem - 60+partners 19% people
Slide 68: Scaled-up, Diversified and Digitally enabled distribution
2 | Scaled-up, Diversified and Digitally enabled distribution Diversified Distribution Mix Bancassurance (incl. NBFC) Digital +37% • GWP growth at 15% • Digital GWP growth at 130% 370 • 14 Bank Partners – added 2 new • 43 partners | 6 Mn Lives banks 22% • Travel/Ride/Stay/Telco/Loan • Access to 17K+
Slide 69: Leveraging Digital to Enhance Customer Experience
3 | Leveraging Digital to Enhance Customer Experience Customer First Customer Advocacy through Self Service First HI company on Complete digital suite App - Digital health “ABHI” Customer Portal WhatsApp for policy of assets eco system Chatbot (Website) servicing 93% Services available digitally End
Slide 70: Leveraging Digital to Enhance Distributor Experience
3 | Leveraging Digital to Enhance Distributor Experience Deep Deep Partner PartnerIntegration Integration Revenue Enablement through digital customer acquisition Feature packed Distributor Distributor Ecosystem Offline quotes LMS sales journeys Self-service 98% Customer on- Multi-channel boarded dig
Slide 71: Leveraging Digital & Analytics to Drive Excellence in Every Facet of Business
4 | Leveraging Digital & Analytics to Drive Excellence in Every Facet of Business Investing in High End CLTV – Acquisition /Retention Risk Management-UW & Customer Capabilities / Cross sell Fraud Engagement/Wellness Organization wide PASA offers| 10% GWP lift Claims fraud detection engine WBS based
Slide 72: Superior Customer Experience
Superior Customer Experience Superior customer experience key for Acquisition, Claim and Retention Customer Testimony 10,140 94% Large Provider Network 8,473 Best in Industry Claims Settlement ratio# 6,949 85% Cashless claims settled within 2 hrs Q1 FY21 Q1 FY22 Q1 FY23 Copyright Content / 2016 89%
Slide 73: Business Outcomes
Business Outcomes GWP growth at 72% Y-0-Y Lives covered growth at 57% Y-o-Y Lives Covered (Mn.) Revenue (Rs. Cr.) +131% +157% 630 22 14 11 MFI’s 368 59% Retail & MFI’s 246 10 6 74% 4 6 Byte 74% 3 4 41% Group 26% 26% 3 4 5 Retail & Group Q1FY21 Q1FY22 Q1FY23 Q1FY21 Q1FY22 Q1FY23 Q1FY23 exit combined
Slide 74: Key Financials – Aditya Birla Health Insurance Limited
Key Financials – Aditya Birla Health Insurance Limited Quarter 4 Figures in Rs. Crore Quarter 1 FY 21-22 FY 21-22 FY 22-23 Key Performance Parameters (LY) (PY) (CY) 419 Retail Premium 270 370 138 Group Premium 97 260 557 Gross Written Premium 368 630 533 Revenue 350 594 561 Operating expenses (Incl.
Slide 75: Other Updates
Other Updates Aditya Birla Capital Limited 75
Slide 76: Other Financial Services Businesses
Other Financial Services Businesses Strong performance across financial metrics across these businesses Revenue ↑ 29% y-o-y PBT ↑ 41% y-o-y ↑ 1.8x ↑ 1.7x 298 75 230 53 175 41 Q1 FY21 Q1 FY22 Q1 FY23 Q1 FY21 Q1 FY22 Q1 FY23 General Insurance Broking Stock & Securities Broking Stressed Asset Platform
Slide 77: Consolidated Profit & Loss
Consolidated Profit & Loss Quarter 4 Figures in Rs Crore Quarter 1 FY 20-21 Consolidated Profit & Loss FY 21-22 FY 22-23 (PY) (PY) (CY) 6,617 Revenue 4,299 5,590 30% 529 Profit Before Tax (before share of profit/(loss) of JVs 318 562 79 Add: Share of Profit/(loss) of associate and JVs 80 52 608 Prof
Slide 78: A financial services conglomerate meeting the life time needs of its customers
A financial services conglomerate meeting the life time needs of its customers CIN: L67120GJ2007PLC058890 Regd. Office: Indian Rayon Compound, Veraval – 362 266, Gujarat Corporate Office: One Indiabulls Centre, Tower 1, Jupiter Mills Compound, 841, Senapati Bapat Marg, Elphinstone Road, Mumbai – 400
Slide 79: Disclaimer
Disclaimer The information contained in this presentation is provided by Aditya Birla Capital Limited (“ABCL or the Company”), formerly known as Aditya Birla Financial Services Limited, to you solely for your reference. Any reference herein to "the Company" shall mean Aditya Birla Capital Limited, t