Mahindra Holidays & Resorts India Limited · NSE:MHRIL
Mahindra Holidays & Resorts India — Q4 FY21 Earnings Presentation
102 slides from Mahindra Holidays & Resorts India's earnings presentation, May 3, 2021
Slide 1: Cover letter to stock exchanges
V 4ClubMahindra May 3, 2021 MHRIUSE/21-22/11 Listing Compliance Department of Corporate Services National Stock Exchange of India Limited BSE Limited Exchange Plaza, Plot No. C/1, G Block Floor 25, PJ Towers, Bandra-Kurla Complex Dalai Street Bandra E, Mumbai — 400 051 Mumbai — 400 001 Scrip Code: M
Slide 2: Investor Presentation Q4 FY21 & FY21
ft INDIA'S N4 iti# INDIA'S '*44,1 INDINS BEST Voj , If FAVOURITE OorMOST POPULAR ij 111., COMPANIES TO 1,1, if VII RESORT ,4y RESORT ij 4fek WORK FOR CHAIN "4 CHAIN CI" TOP100, 2020 Vor HOUDAY 10 AWARD 2717 11ME5 TRAVEL NINARD 2019 GREAT PLACE 113 WORK' INSTITUTE a Holidays & esorts India Ltd. Inves
Slide 3: Table of Contents
Table of Contents ac CLubMahindm Executive Summary 1 03 Vacation Ownership Industry 06 Our Unique and Resilient Business Model 10 Q4 FY21 Er FY21 Performance 18 A Strong Er Consistent Performance Track Record 36 Long-Term Value Creation 47 Subsidiary Performance (HCRO) 54 Consolidated Financial Perf
Slide 4: In a year impacted by a pandemic, we have emerged stronger
In a year impacted by a pandemic, we have emerged stronger CLubMahindra F Expanding Member Base li r p Occupancy Operational Profit 12,031 85% EBITDA grows to Member additions Occupancy in Q4 FY21; 250,000+ Rs. 286 Cr 72% (up 18% YoY) Cumulative Member Base Occupancy in FY21 L_ Liquidity Position Ba
Slide 5: Executive Summary
Executive Summary Ac 4 CLubMahindm A Strong Our Key Long-Term Industry Outlook Performance Differentiators Value Creation Track Record Well Poised to Drive Domestic • Unique and resilient business • Multiple annuity revenue Key Strategic Initiatives to Leisure Travel Demand model streams Drive Consi
Slide 6: Our Financial Metrics Demonstrate the Resilience of our Business Model
Our Financial Metrics Demonstrate the Resilience of our Ae Business Model Predictable Revenue Streams 4CLubMahindm Built-in multiple income streams - Vacation Ownership Income, Annual Subscription Fee 8- Resort Income Deferred Revenue pool of Rs. 5,081 Crs A steady stream of income from a large pool
Slide 7: Vacation Ownership Industry
e 4 ClubMahindra Vacation Ownership Industry -410m10.
Slide 8: Global Vacation Ownership Landscape
Global Vacation Ownership Landscape AP 4 CLubMahindm Globally there are 5,000 timeshare resorts • U.S. timeshare industry sales witnessed a CAGR of -7% in 121 countries from $ 8.6 bn in 2016 to $ 10.5 bn in 2019 arket No. of Cu e VO Playe • * ($Bn) Resorts# ember Base In the U.S. there are 1,500 tim
Slide 9: A Large & Attractive Market for Vacation Ownership in India
A Large Er Attractive Market for Vacation Ownership in India fir` CLubMahindm 01 • -3 Crs High-income Households with an annual income > Rs. 275 lakhs expected by CY30 There is a huge potential target market for VO as household • • Rs. 55 Lakh Crs Annual Consumption from high-income households by CY
Slide 10: Growing Demand for Travel
Growing Demand for Travel a 1,e India's Travel Trends Market Trends 4 1 CLubMahindm ■ Domestic Tourist Visits (in mn) • Leisure to lead recovery 1,855 Domestic 1,615 1,653 1,432 • Preference for domestic tourist trips 1,283 1,143 destinations to accelerate have witnessed 1,045 a CAGR of 12% 865 747
Slide 11: Our Unique and Resilient Business Model
ASSONORA Ae 4 CLubMahindm Our Unique and Resilient Business Model
Slide 12: Our Capabilities Built Over 25 years of Our Journey
Our Capabilities Built Over 25 years of Our Journey Ae Creation of marquee resorts in new and unexplored destinations 4 CLubMahindm Choice of 69 Domestic Resorts, 10 resorts in South-East Asia, 9 Associate Resorts in U.S. and 33 Holiday Club Resorts in Europe Manage fully serviced resorts with high
Slide 13: Unique and Resilient Business Model
Unique and Resilient Business Model AP 4 CLubMahindm r Income From • • I I I • • Admission Fee Resort - FIT Resort - Members Annual Subscription Fee al Interest MI Financing i Recurring Revenue Streams : ASF* , Resort Income Value Creation 1 Upfront Admission fees Built- In Multiple Annuity Streams
Slide 14: Our Business Model is Resilient and well-positioned to emerge stronger
Our Business Model is Resilient and well-positioned to AV( emerge stronger CLubMahindm Large and Loyal Member Spacious Properties and Base Rooms • 250,000+ members holidaying with families & • Hotels spread over a sizeable area and large friends rooms → Conducive to social distancing ic Year-round H
Slide 15: Member Base - Key Highlights
Member Base - Key Highlights Ae 4 t.1 b MailillEha Customer Acquisition Member Booking Member Holidaying Preferences Behaviour Customer acquisitions 55% through referral and Members holiday in a digital route 40% group of 4 or more 3.1 Room nights per stay New member sales to 34% Millennials Room ni
Slide 16: Diverse set of products targeting multiple customer segments
Diverse set of products targeting multiple customer segments 11111 41 'V CLubMahindni Target Consumer Consumer Preferences Couples with Young Children ▪ Cautious explorers Er comfort CMH 25 – 25 years, 7 nights per year Affluent, NCCS A, travelers 30-40 years of age ▪ Plan vacations in advance ▪ Fin
Slide 17: Our Expanding Destination Network
Our Expanding Destination Network 4 CLubMahindm Holiday Exchange RC l' Program - Club 4,300 Resorts in 69 Resorts in India + 10 in South-East 33 Resorts in Mahindra ‘Horizon’ 110 countries Asia and 9 Associate Resorts in USA Europe 210+ Partner Hotels worldwide 16
Slide 18: We are leading the recovery in the sector
We are leading the recovery in the sector.. Ac 4 CLubMahindm ( We are completely focused on leisure travel and family experiences and are best positioned to benefit from the pent-up demand for leisure travel 01 ( With 69 resorts across India, we are poised to take advantage of consumer preferences f
Slide 19: Q4 FY21 & FY21 Performance
Ae 4 CLubMahindm Q4 FY21 & FY21 Performance
Slide 20: Key Highlights FY21
Key Highlights FY21 AO( ClubMithindra = MN = •-- •i Operational Resilience: Trusted Brand Er Execution Financial Resilience: Predictable Et Multiple Annuity Strength Revenue Streams I Member Additions despite pandemic 12,031 units 1 Deferred Revenue Pool Rs. 5,081 Crs Occupancy* Healthy Cash Positio
Slide 21: Member Acquisitions
Member Acquisitions Ae 4 CLubMahindm 12,031 Nos. Member additions grew 4,789 every quarter.. 2,681 3,291 1,270 mi. A 01 FY21 02 FY21 03 FY21 04 FY21 FY21 • From the start of the pandemic (Apr'20), the customer acquisition team moved to virtual selling • Member engagement activity ('Heart to Heart')
Slide 22: Resort Performance
Resort Performance Ae 4 CLubMahindm Rebuilding Resort 85% 75% Occupancy (Occupancies as a % of operational 30% rooms) 0% 01FY21 02 FY21 03 FY21 04 FY21 53.1 44.6 Resort Income (In Rs. Crs) 6.7 0 01FY21 02 FY21 03 FY21 04 FY21 • On easing of lockdown restrictions in end-June'20, we witnessed a strong
Slide 23: Expanding our Inventory Portfolio to 79 resorts
Expanding our Inventory Portfolio to 79 resorts CI .1 bMahincha 4,197 Ranthambore, Alibaug, Assonora, Goa Mount Abu, Netrang, Port Blair, Gujarat Havelock, Neil, In Nos 3,732 Jaipur Andamans Arookutty, Nicobar Island Kerala Alleppey, Kerala Room additions grew at the fastest rate to cross the 4,000+
Slide 24: Domestic Resorts Network
, ', , I- C ,- -- - -- - , - ,_,' -- ' - 1 - / `... J ,, ? ! Ae - N -- 1 ) litip / 1 l -- DHARAMSHALA SFUN)A.GAR DOMESTIC RESORTS NETWORK I Iv 4 --,)- NALDEHRA ,.. _ RISI-FIXESH SHIM MANALI CLUB MAHINDRA PRESENCE CLubMahindm KANATAL KANDAG 1 BINSAR I MUSSO ORIE \ GTOK CORBETT I I NAUKUCHIATAL BAIGUN
Slide 25: Enhanced Cost Efficiencies
Enhanced Cost Efficiencies Ac 4 CLubMahindm In Rs. Crs C-17) 273 267 243 P 188 1 145 68 Mr 7 46 Sales Er Marketing Rent 1 Employee Benefit Other Expenses Expenses Expenses FY20 FY21 Significant cost saving measures have resulted in total cost reduction by 22% YoY
Slide 26: Q4 FY21 Performance Trend
Q4 FY21 Performance Trend Ae 4 CLubMahindm Total Income* EBITDA Margin PBT Margin Rs. Crs 24.9% 256 255 22.9% 12.7% 'f' 11.4% 207 202 Q4 FY20 Q4 FY21 Q4 FY20 Q4 FY21 Q4 FY20 Q4 FY21 JO Resorts *VO Income for 04FY21 has been impacted by one-off cancellations of overdue members I
Slide 27: Q4 FY21 Profits
Q4 FY21 Profits AP 4CLubMahindm Rs. Crs - ,,- 64 EBITDA 59 9cX Rs. Crs PBT 41 29 32 Q4FY20 Q4FY21 Q4FY20 Q4FY21 26
Slide 28: Income Break Up - Q4 FY21
Income Break Up - Q4 FY21 Ae 4CLubMahindm Rs. In Lakhs Quarter ended Total Income Q4 FY21 Q4 FY20 YoY Gr Income from Vacation Ownership 8,869 8,876 -0.1% ASF 6,970 7,555 -7.7% Interest & Others 2,144 2,748 -22.0% Non-Operating Income 1,322 1,485 -11.0% Income From Lease Rent waivers 863 - Total Inco
Slide 29: Profit & Loss Statement - Q4 FY21
Profit Er Loss Statement - Q4 FY21 Rs. In Lakhs Particulars Quarter ended Q4 FY21 Q4 FY20 YoY Gr 4 CLubMahindm Revenue from Operations 23,288 24,067 -3.2% Non-Operating Income 1,322 1,485 -11.0% Income From Lease Rent waivers 863 - Total Income 25,473 25,552 -0.3% Employee Benefit Expenses 6,109 7,0
Slide 30: FY21 Performance Trend
FY21 Performance Trend Ae 4 CLubMahindtlt Rs. Crs Total Income* EBITDA Margin PBT Margin 1,037 31.5% 909 228 104 18.6% 23.3% 12.0% 809 FY20 I FY21 805 1- FY20 FY21 1 FY20 FY21 Resorts *FY21 was impacted by Covid-19
Slide 31: FY21 Profits
FY21 Profits Ae 4 CLubMahindm Rs. Crs PBT Rs. Crs PAT 169 126 124 92* I FY20 FY21 FY20 FY21 Note: *Before one-time impact due to change in corporate tax
Slide 32: One-off Cancellation - 13,962 Memberships with overdues
One-off Cancellation - 13,962 Memberships with overdues CI hNtahindr a • The company sells memberships with EMI plans ranging from 12-48 months wherein certain set of members become overdue over a period of time • The company has a robust policy of providing for the Expected Credit Loss (ECL) on the
Slide 33: Income Breakup - FY21
Income Breakup - FY21 Ae 4CLubMahindm Rs. In Lakhs Year ended Total Income FY21 FY20 YoY Gr Income from Vacation Ownership 34,507 34,671 -0.5% ASF 29,304 29,130 0.6% Interest & Others 7,975 11,072 -28.0% Non-Operating Income 5,577 6,011 -7.2% Income From Lease Rent waivers 3,075 - Total Income other
Slide 34: Snapshot of Standalone Profit and Loss Statement - FY21
Snapshot of Standalone Profit and Loss Statement - FY21 V Ae Rs. In Lakhs Year ended CiubMahindni Particulars FY21 FY20 YoY Gr Revenue from Operations 82,224 97,701 -15.8% Non-Operating Income 5,577 6,011 -7.2% Income From Lease Rent waivers 3,075 - Total Income 90,876 1,03,712 -12.4% Employee Benef
Slide 35: Snapshot of Balance Sheet
Snapshot of Balance Sheet Rs. in Lakhs Ae Description ASSETS As on 31st March 2021 As on 31st March 2020 4CLubMahindm Property, Plant and Equipment 2,14,285 2,08,178 Right of Use Asset (IND AS 116) 15,412 17,427 Trade receivables 1,20,479 1,68,188 Cash and cash equivalents (regrouped) 93,967 78,073
Slide 36: Movement of Deferred Revenue
Movement of Deferred Revenue Ae 4 CLubMahindm I I Rs in Lakhs FY-21 FY-20 Annual Annual Vacation Vacation Particulars Subscription Total Subscription Total Ownership Ownership Fees Fees Opening Balance 5,37,137 14,736 5,51,873 5,10,745 13,187 5,23,932 i) Addition during the year 25,832 30,585 56,416
Slide 37: A Strong & Consistent Performance Track Record
1 1 11111° ClubMahindra A Strong & Consistent Performance Track Record
Slide 38: Large base of loyal and committed members
Large base of loyal and committed members Ac 4 CLubMahindm Fully paid members crossed 200,000+ in FY21 (CAGR of 8% over the FY16-21 period) CAGR Total Member Base 1,99,617 2,18,138 2,35,792 2,43,574* 2,58,336 2,54,4314 5.0% 1,91,615 2,08,967 Fi 1,77,277 1,62,875 1,45,960 1,41,947 Fully Paid Members
Slide 39: Room additions grew at the fastest rate to cross 4,000+
A Strong and Consistent Performance Track Record Ac 4 CLubMahindm Room additions grew at the fastest rate to cross the 4,000+ mark in FY21 • Inventory addition of In Nos 4,197 465 room units in an otherwise challenging 3,732 P year has been the highest, taking our 3,595 3,472 total room inventory 3,
Slide 40: Occupancy Trend
A Strong and Consistent Performance Track Record AP 4CLuMahindm Occupancy Trend 85% 85% 82% 83% * 81% 80% 72%# FY15 FY16 FY17 FY18 FY19 FY20 FY21 #Low Occupancy due to Covid-19 lockdown restrictions; Occupancies as a % of operational room inventory Note: *FY19- Floods in Kerala and Coorg; FY20 8 FY2
Slide 41: Total Revenue and PBT track record
A Strong and Consistent Performance Track Record AP 4 CiubMattindni Total Revenue CAGR of 10% (FY15-19) PBT CAGR of 23% (FY15-19) In Crs In Crs I I 1,170 I 241 1,090 1,094 I 1,037 964 I 963 201 207 909* 808 168 169 I I I I I P 105 100 124 I I I I FY15 FY16 FY17 FY18 FY19 I FY19 FY20 FY21 FY15 FY16 F
Slide 42: Cash position has improved significantly
A Strong and Consistent Performance Track Record Ac 4 CiubMattindni Cash position has improved significantly In Crs 940 572 470 265 83 26 FY15 FY16 FY17 FY18 FY19 FY21 Despite a challenging environment and continuing capex plans, we have added Rs. 159 Crs in FY21 and Rs. 368 Crs over the last two ye
Slide 43: Multiple Annuity Revenue Streams
Multiple Annuity Revenue Streams AP 4 CLubMahindm VO Income* ASF Income* CAGR of -6% (FY15-19) CAGR of -11% (FY15-19) In Crs In Crs 583 I 291 293 539 545 557 i 261 444 240 210 217 347 345# 173 315 156 FY15 FY16 FY17 FY18 FY19 FY19 FY20 FY21 iI FY15 FY16 FY17 FY18 FY19 1 FY19 FY20 FY21 IndAS 18 IndAS
Slide 44: Multiple Annuity Revenue Streams - Resort and Interest Income
Multiple Annuity Revenue Streams Ae Resort Income Interest & Others 4 CLubMahindm Resort Income CAGR of -14% (FY15-19) CAGR of -14% (FY15-19) In Crs In Crs 228* 1 122 220 111 209 109 I 190 173 89 93 80# 132 64 67 104* FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY15 FY16 FY17 FY18 FY19 I FY19 FY20 FY21 IndAS
Slide 45: Revenue Mix
Revenue Mix Ae IND AS 18 IND AS 115 4 CLubMahindm 1°Z. 3% 3% 6% 7% 9% 8% 9% 11% 9% Our cumulative 18% 19% 20% member base provides us with 28% 18% 32% multiple revenue 17% 19% streams such as VO Income, ASF Income, 23% 22% 12% Resort Income, and • Interest Income 56% which contributes to 53% 0% 91%
Slide 46: Growing Profit Margins
Growing Profit Margins Ae 4 CLubMahindm EBITDA Margin PBT Margin 32% 21% 18% 19% 19% 25% 24% 25% 17% 23% 13% 12% 16% 10% FY15 FY16 FY17 FY18 FY19 FY19 FY20 FY21 FY15 FY16 FY17 FY18 FY19 FY19 FY20 FY21 IND AS 18 IND AS 115 IND AS 115 Er 116 IND AS 18 IND AS 115 IND AS 115 £x116 PAT Margin 14% 13% 12%
Slide 47: Supported by a Strong Balance Sheet and Liquidity Position
Supported by a Strong Balance Sheet and Liquidity Position Ac 4 CLubMahindm Rs. 5,081 Cr Rs. 940 Cr Zero debt Rs. 2,143 Cr Income earned This together with Includes Land and deferred as the Accounts Assets per IND AS 115, Receivables book of Rs. 1,145 Cr and this will be of Rs 1,205 Cr excludes IND
Slide 48: Long-Term Value Creation
4 CLubMahindm Long-Term Value Creation
Slide 49: Strategy to Drive Consistent Growth
Strategy to Drive Consistent Growth AP 4 CLubMahindm Accelerate Inventory Addition Improve Operational Efficiencies Grow Cumulative Member Base Deliver Superlative Customer Experience I Strengthen Brand o p Continue Digital 11 Enablers Pull Transformation Enablers II 48
Slide 50: Resort Inventory - Expansion approach
Resort Inventory - Expansion approach Ac 4 CLubMahindm Build Lease Buy Construction of resorts on Operational or an under Acquisition of available our land banks construction resort properties ▪ MHRIL acquires land, ▪ MHRIL takes a resort on ▪ MHRIL acquires resorts, develops a resort and long-term
Slide 51: Robust Inventory Addition and Pipeline
Robust Inventory Addition and Pipeline A tp Room Additions 4 ClubMahindra in Nos 5,500+ 4,197 3,595 3,732 3,472 3,152 2,816 2,879 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 Estimated L Room inventory additions are planned to achieve 5,500+ room units in the next 4 years 50
Slide 52: Accelerate Member Additions
Accelerate Member Additions 4 CLubMahindm Scale up Member acquisition through Referrals, Digital and Alliances Use a multi-product portfolio to acquire members based on life- stage segmentation (Go Zest, CMH-25 and Bliss) P Scale up resort onsite sales teams to acquire new members and upgrade existi
Slide 53: Delivering Superlative Customer Experience
Delivering Superlative Customer Experience Ac 4 aubMahindra Pottery Making Kebab and Biryani Festival Kids Magic Show Yoga Session Rajasthani Theme Climbing Army 52
Slide 54: Digitally Enabled Customer Journey
Digitally Enabled Customer Journey Ae 4 CLubMahindm For Prospects For Members Online Digital Happy Digital Prospect Website Membership Family Referral Onboarding Program Upgrade EGE Referral prompts at Features: Chat — -1• various touchpoints Onboarding, Pre- in the digital purchase, Upgrade, journe
Slide 55: Subsidiary Performance (HCRO)
1 01 -i•
Slide 56: Business Model & Key Facts
Business Model Er Key Facts a 'VIe 14 CLubMahindni ▪ Holiday Club Resorts is the largest vacation ownership company in Europe and the leading leisure travel company in Finland SAARISELKÄ ▪ Total of 33 resorts - 25 in Finland, 2 in Sweden, 6 in Spain (5 in Gran Canary, 1 in Costa del Sol) SALLA ▪ Pri
Slide 57: Resorts in HCRO
Resorts in HCRO 4 CLubMahindm Resorts Particulars Spa Hotels 8 Other Holiday Resorts 25 Hotel Rooms 1,059 Holiday Apartments & Cottages 2,173 Incl. Villas Apartments 344 Restaurants & Bars 43 Aqua Parks with Saunas 8 Spa Treatment Departments 8 Golf Courses 4 Holiday Club Saariselka, Finland Angry B
Slide 58: Revenue streams
Revenue streams Ae 4 CLubMahindm ❖ HCR has two major business units ▪ Sale of Timeshare o Revenue is generated from timeshare sales either in the form of traditional timeshare weeks or fractional villa sales ▪ Spa Hotel Operations o Revenue generated from Spa Hotels consists of room revenues, food &
Slide 59: Holiday Club Resort Concept
Holiday Club Resort Concept Ae 4 CLubMahindm MEETINGS ACTIVITIES TREATMENTS FOODEYWINE ENTERTAINMENT CITY ACTIVITY / NATURE SPA
Slide 60: Holiday Club Katinkulta
Holiday Club Katinkulta AV 4 CLubMahindra ▪ One of the largest and most versatile resorts in the Nordic Countries ▪ Connected to major ski and sport resort Vuokatti surrounded by vast forests and beautiful lakes and hills ▪ 116 hotel rooms, 558 apartments, 90,000+ visitors ,11•11111•1111IL annually
Slide 61: Holiday Club Saimaa
Holiday Club Saimaa Ae r 4CLubMahindm ▪ Holiday Club Saimaa takes the holiday concept to a new dimension in a beautiful natural landscape of Eastern Finland, among 300 hectares of land by the vast lake Saimaa ▪ 229 hotel rooms, 281 apartments, 60,000+ visitors annually ▪ Large spa and sauna world wi
Slide 62: Holiday Club Vierumaki - New resort
Holiday Club Vierumaki - New resort Ct .1htitattincha Wads- 10.1MIWIP . ▪ Holiday Club Vierumaki is 125 kms (-1 hour) from Helsinki Airport and is a leading destination for active sports holidays in Southern Finland ▪ A large variety of activities are offered at the resort - two golf courses, indoor
Slide 63: Financial Performance
Financial Performance Holiday LA Club
Slide 64: Comments Q4 FY21
Comments Q4 FY21 Ae 4 Cr.JbMahincha ▪ During FY21, HCRO had witnessed a turnaround in Q2 and delivered positive PBT. However, from Q3 onwards, there was a resurgence of the second wave across Europe, which hit Finland in October and peaked in December, resulting in the number of daily cases increasi
Slide 65: Turnover: Q4 2020-21
Turnover: Q4 2020-21 Ae Euro Mn 4 CLubMahindm Quarter ended Year ended Particulars Q4 FY 21 Q4 FY 20 FY21 FY20 Timeshare 5.96 9.50 27.56 41.72 Spa Hotels 9.71 22.25 44.16 76.50 Renting 3.48 0.38 12.09 8.42 Real Estate Management 1.45 1.57 6.45 6.51 Villas 2.95 5.01 8.91 23.87 Other Income -0.01 0.16
Slide 66: P&L Q4 FY21
P&L Q4 FY21 4 CLubMahindm Euro Mn Quarter ended Year ended Particulars Q4 FY 21 Q4 FY 20 FY21 FY20 Turnover 23.54 38.87 99.46 157.33 Operational EBITDA -4.12 2.38 -8.88 6.73 Less: Depreciation and amortization expense 1.33 1.35 5.40 5.67 (Add)/Less Financial (income) and expense 0.26 0.22 0.90 0.80
Slide 67: QoQ Trends FY 2020-2021
QoQ Trends FY 2020-2021 (.=1.i bMaikill.dra FY21 Particulars Q1 FY 21 Q2 FY 21 Q3 FY 21 Q4 FY 21 FY21 Turnover 12.74 32.62 30.56 23.54 99.46 Operational EBITDA -5.12 1.93 -1.57 -4.12 -8.88 Less: Depreciations and amortization expense 1.35 1.35 1.37 1.33 5.40 (Add)/Less Financial (income) and expense
Slide 68: Outlook
Outlook Ae 4 CLubMahindm ▪ Vaccination rollouts have commenced in Finland since January 2021. ▪ It is estimated that a majority of the population would be vaccinated by June'21. ▪ Domestic travel is estimated to recover by mid-June'21 around the holiday season, while international travel recovery wi
Slide 69: Consolidated Financial Performance
Ae 4CLubMahindm Consolidated Financial Performance COLOMBO SRI LANKA 68
Slide 70: Segment Revenue
Segment Revenue 4 CLubMahindm Rs. In Lakhs Quarter ended Year ended Particulars Q4 FY21 Q4 FY20 FY21 FY20 - MHRIL 25,837 25,758 91,236 1,04,753 - HCRO 23,509 37,299 93,080 1,38,163 Total Segment Revenue 49,346 63,057 1,84,316 2,42,916 - Others 274 86 410 199 Revenue from Operations 49,620 63,143 1,8
Slide 71: Segment Profitability (PBT)
Segment Profitability (PBT) 4 CLubMahindm Rs. In Lakhs Quarter ended Year ended Particulars Q4 FY21 Q4 FY20 FY21 FY20 - MHRIL 3,258 3,050 16,729 12,666 - HCRO (4,551) 2,400 (12,557) 2,601 PBT before Ind AS 116 & Consolidation adjustments (1,293) 5,450 4,172 15,267 - Ind AS 116 Impact (233) (646) (90
Slide 72: Consolidated Profit & Loss Statement
Consolidated Profit Et Loss Statement Rs. In Lakhs 4 CLubMahindm Quarter ended Year ended Particulars Q4 FY21 Q4 FY20 FY21 FY20 Income from Operations 46,541 61,661 1,72,996 2,37,187 Non-Operating Revenue 3,079 1,482 11,730 5,928 Total Income 49,620 63,143 1,84,726 2,43,115 Cost of vacation ownershi
Slide 73: ESG Initiatives
Ae 4CLubMahindm ESG Initiatives
Slide 74: Our Commitments
Our Commitments Ac 4 CLubMahindm 01 warming We are committed towards the goals of the Paris Accord of limiting global to well below 2°C • Energy Conservation (EP100 and • Pursuing "0" Missions (Zero 02 RE100) Liquid Discharge, Zero Waste to • Ensuring Water Security Landfill, Net Zero) • Science Bas
Slide 75: Environmental Factors - Energy Conservation
Environmental Factors - Energy Conservation Ae Energy Productivity Renewable Energy 4 Cr..1 btitahindr a (EP100) - Target to Adopted Science Substantial savings through (RE100) - Target to run Achieve Carbon Based Targets to investment in equipment double our energy on 100% renewable Neutrality by 2
Slide 76: Environmental Factors - Water Conservation
Environmental Factors - Water Conservation Ae 4 CLubMahindm Initiatives under the 4 R Principle Water Savings Jal Jivan Initiative • We have installed water flow restrictors in • 50% of total water consumed by our all our resorts resorts was recycled in 2019-20 • Aims to conserve water and • Sewage
Slide 77: Environmental Factors - Waste Management
Environmental Factors - Waste Management Ae 4 CLubMahindm Zero Waste to Landfill (ZWL) Virajpet resort in Coorg, Karnataka became Circular Economy India's first Zero Waste to Landfill (ZWL) resort We have taken steps towards a circular economy at in FY19 with a 99.32% diversion of waste into our Tam
Slide 78: Environmental Factors - Biodiversity
Environmental Factors - Biodiversity Ac CiLl bMailirLdra Project Haryali An initiative to plant tree saplings which would increase green cover and offset national greenhouse gas emissions Under this project, the company has planted -46,960 trees in FY21 (470,286 since FY11) to improve green coverage
Slide 79: CSR Activities
CSR Activities Ae 4CLubMahindm Promoting Education Project Gyandeep Project Nanhi Kali • We support the education of over 2,500 girl children from socially and economically marginalized families Project Gyandeep • Infrastructure improvement support, provision of books & stationary, and renovation of
Slide 80: CSR Activities continued
CSR Activities continued.. AP 4CLubMahindm Healthcare Project "Sehat" Project Sehat • Nutrition support provided to five HIV affected young adults for a year at an after-care centre run by the 'Human Touch Foundation' for HIV affected patients Swachh Bharat • Clean-up drives across locations Water a
Slide 81: Corporate Governance
Corporate Governance 4 CLubMahindm Corporate Risk Ethics and Grievances Cybersecurity Governance Management Integrity Mechanism and Data Protection • Governance • Risk Management • Employee Code of • Whistle Blower • Cyber Security Structure Policy Conduct Mechanism Policy • Board Diversity • Safety
Slide 82: Corporate Governance Structure
Corporate Governance Governance Structure 4 CLubMahindm Shareholders Board of Directors Nomination and Stakeholders Risk Management Renumeration Audit Committee Relationship Committee Committee Committee Corporate Social Securities Allotment Inventory Approval Responsibility Committee Committee Comm
Slide 83: Annexures
11 1, 1" 1 ClubMahindra Annexures 82
Slide 84: Company Overview
ASSONORA KUMBHALGARH RAJASTHAN Ae 4 CLubMahindm Company Overview
Slide 85: Fully Integrated Value Chain
Fully Integrated Value Chain Ac Lead Generation 4 CLubMahindm Diversity of Destinations Leads via Referrals, Digital, and Alliances Selection of unexplored and popular destinations Member Lifecycle Management Resort Design & Creation • Member delight at every touchpoint 'Making Every • Holiday plann
Slide 86: Wide variety of marquee properties across India and abroad
Wide variety of marquee properties across India and abroad Ae ▪ Naldehra, Kandaghat, Manali, ▪ Goa - Varca, Emerald Palms, Acacia-I ▪ Ahmedabad, Nadiad 4 CLubMahindm Dharamshala, Mashobra Palms, Assonora ▪ Bengaluru ▪ Kanatal, Binsar, Mussoorie, ▪ Ganpatipule ▪ Kochi Naukuchiatal, Rishikesh ▪ Diu ▪
Slide 87: Marquee properties in India - New resorts added in FY21
Marquee properties in India- New resorts added in FY21 4 sr c CLubMahindm Assonora, Goa Arookutty, Kerala 86
Slide 88: Marquee properties in India - New resorts added in FY21
Marquee properties in India- New resorts added in FY21 sr c CLubMahindm Jaipur, Rajasthan Netrang, Gujarat illil #41.0066 , ;
Slide 89: Marquee properties in India
Marquee properties in India 4 CLubMahindm Naldehra, Himachal Pradesh Munnar, Kerala
Slide 90: Marquee properties in India
Marquee properties in India AP 4CLubMahindm Manali, Himachal Pradesh Jaisalmer, Rajasthan 89
Slide 91: Marquee properties in South-East Asia
Marquee properties in South-East Asia AP 4CLubMahindm Singapore* Dubai Sri Lanka * Park Royal, Singapore is an associate property of Club Mahindra
Slide 92: Member Experiences - Only @Club Mahindra
Member Experiences Only @Club Mahindra Experiences 4 CLubMahindm C9 Dine by the Kosi River at Corbett Fun adventure activities in Virajpet Enjoy water rides at the in-house water park in Assonora Cruise Dining at Ashtamudi 0 Pottery Making in Kumbhalgarh C9 Meter-long Tea in Munnar
Slide 93: Food Festivals
Food Festivals J ig 1011 ClubMahindra Shaam-e-Awadh Theme Dinner Street Food Festival Biryani Er Kebab Festival l; ,t7.1.4:ti f / A7.17 -47f- Tlpiqr 110111• .1.151ahlsehm I FC.Z. :•11 Rajasthani Theme Fh -15 Mg h refirid reMeal
Slide 94: Only @ Club Mahindra Experiences
Only @Club Mahindra Experiences 4 CLubMahindm
Slide 95: Member Experiences - Holiday Club Resorts
Member Experiences - Holiday Club Resorts Oil CI .1htilahincha Enjoy the Midnight sun in summer Magical Blue Winters Soak in the natural landscapes Enjoy the Northern Lights at our resort in Saariselka, Finland and #MeetTheRealSanta
Slide 96: Member Testimonials
Member Testimonials .thiMahindra carthak Mehra Kshitiz @kshitiz2748 Sucheta Deokule ) Club Mahindra 29 March: at 19_03 Q1 Just had an awesome candle light dinner with my wife Finally heading out from @clubmahindra corbett and must admit that the hospitality was top notch, Thanks Thank you tearritclu
Slide 97: Member Testimonials continued
Member Testimonials continued.. Ae 4 CLubMahindm Asad Ghori @asadutters • Mar 20 This is the view from my hotel room. A recent trip to #uttrakhand @clubmahindra #mussoorie It was amazing the ride, roads and everything I experienced. I've decided to #travel more often now. di Guru Konda 4kTraveiTheWo
Slide 98: Best in class "Covid Safe" protocols implemented at our Resorts in FY21
Best in class "Covid Safe" protocols implemented at our Resorts in FY21 AI( CLubMahindra • Partnered with Bureau Veritas, a global leader in testing, inspection and certification of ‘Covid Safe’ protocols • Created AV communication for our members on all safety & hygiene actions taken at our resorts
Slide 99: #TravelwithConfidence Offerings in FY21
#TravelwithConfidence Offerings in FY21 Ae 4 aubMahindra r Members can get tested for Covid-19 at Free seat selection, meals & flexible 46 home (RTPCR test) } cancellation of flights Covid Insurance and Travel Insurance 0 covers for members Car sanitization packages through Mahindra First Choice Whe
Slide 100: 4 of our Resorts awarded "Best of Best"
Club Mahindra Varca, Goa CM Emerald Palms, Goa CM Mashobra, HP CM Kanatal, Uttarakhand 4 of our Resorts were awarded as "Best of Best" - Part of the Top 25 resorts by Trip Advisor 39 Resorts and 4 restaurants received the Travellers Choice award 99 I I
Slide 101: Awards & Accolades
Awards Er Accolades Ae Great 4 CLubMahindm Place To Ranked amongst India’s 100 Recognized as India’s Most fork. Certified Best companies to Work in Popular Resort Chain - 2020 and 2019 2019 Excellence in Biodiversity (2020) for conservation and Recognized with Golden Peacock sustainability managemen
Slide 102: Thank You
Ae 4 CLubMahindm Thank You For further enquiries, please contact: Investor Relations Officer Mahindra Holidays Er Resorts India Limited Phone: +91 22 3368 4703 Email: investors@mahindraholidays.com 101
Mahindra Holidays & Resorts India — Q4 FY21 Earnings Presentation on 6ix