Clarivate Plc · NYSE:CLVT
Clarivate — Technical Presentation (February 2022)
19 slides from Clarivate's technical presentation, Feb 24, 2022
Slide 1: Migration to Sydney Data Center
Migration to Sydney Data Center 24.02.2022 © 2022 Ex Libris | Confidential & Proprietary
Slide 2: Introduction - Panelists
Introduction - Panelists Zvi Vogel Meni Toubul Itai Veltzman Moshe Lubliner Support Cloud Production Director of Product Technical Support Director Senior Director Management Manager © 2022 Ex Libris | Confidential & Proprietary
Slide 3: Agenda
Agenda • Motivation • Method • Timeline • Action items • Q&A © 2022 Ex Libris | Confidential & Proprietary
Slide 4: Motivation
Motivation Continue to deliver reliable We plan it in advance in order to support and high-performance expected growth in the number of service to our customers customers in the region The operational times of system processes Align operational times for and maintenance windows in the Data Center th
Slide 5: Method
Method • Sydney Data Center (DC07) was a Disaster Recovery site and will become production site • AP02 , our new High Education Platform instance, is being built in Sydney Data Center • The database will be copied from AP01, our Singapore HEP instance, to AP02 • All High-Education Platform products
Slide 6: Project Timeline – Major milestones
Project Timeline – Major milestones Task Dec Jan Feb Mar Apr May Jun Jul Aug Sep 2021 2022 Focused contact from Ex Libris Support Customer's preparations (Pre-requisites) Customer readiness confirmation Testing Environment available (April 3rd – June 15th) Monitoring and stabilization: July 3rd-17th
Slide 7: Resources available
Resources available • FAQ Resources: • Technical Requirements guide Support • Your Support focal point Channels: • ap01-migration-support@exlibrisgroup.com From July 3rd: • Cases submitted via Support Portal • Mention "[Mig-AP02]" in the subject • All other communication channels are still available
Slide 8: Your Support Focal Points
Your Support Focal Points Oded Orly Shunit Mazeh Rina Galvez Nick Koustas Judith Mamou Marina Penzin Martin Vojnar Roahl Parry Isia Belay Sourabha Jayapala Will manage communication from Ex Libris and respond to questions Will communicate with you and assist with the action items © 2022 Ex Libris |
Slide 9: The Impact - What is changing?
The Impact - What is changing? The IP addresses will change to The Native Alma URL will the AP02's IP range: change to AP02’s native URL • AP02 IP’s might not be approved • Any direct references to the in your institution’s Firewall AP01 native URL will not work • Integrations: Might be blocked af
Slide 10: Action items
Action items Action items are described in the Technical Requirements guide (Prerequisites) Please remember: We are here to help you! IP range: Alma Native URL (ap01.alma...) Approve the new IP range in your Transition to CNAME: firewalls • Integration with third-parties • Interoperability betwee
Slide 11: Primo non-VE
Primo Non-VE will remain in the There will not be any effect on Singapore Data Center Primo performance or functionality non-VE All interoperable operations will remain intact If you have plans to move to Primo Our teams are focused to assist VE in the near future, we encourage you you to take this
Slide 12: Q&A
Q&A © 2022 Ex Libris | Confidential & Proprietary 12
Slide 13: Q&A – Authentication and SSO
Q&A – Authentication and SSO • Will our current SSO (single sign on) setup need updating for the new data center? What will we need to communicate to our ITS department to make these changes? For background we use SAML authentication. • The documentation mentions requiring internal logins as SSO log
Slide 14: Q&A – Leganto
Q&A – Leganto • Our Leganto permalinks use ap01 in the link. will these permalinks still work after migration? example link: https://ap01-a.alma.exlibrisgroup.com/leganto/public/{...} • Regarding the creation of the new Leganto LTI integration profile - can we do this now, while the existing LTI pro
Slide 15: Q&A – OAI and Letters configuration
Q&A – OAI and Letters configuration • In the OAI-PMH output using the cname, the environment name still appears as part of the output. Is this going to change? • Regarding contacting third party systems connecting via OAI (for us, Libraries Australia/Trove), can we do this now and ask them to update
Slide 16: Q&A – Resource sharing
Q&A – Resource sharing • What is the best way to identify if we have any resource sharing partners with ap01 addresses. We suspect we have none, but cannot check using analytics and don't want to trawl through 1000+ partner records one by one. Exporting them from Alma does not show server address. •
Slide 17: Q&A – Analytics
Q&A – Analytics • Analytics migration - will all our Analytics data be migrated, from the beginning? © 2022 Ex Libris | Confidential & Proprietary
Slide 18: Q&A – Additional Questions
Q&A – Additional Questions © 2020 Ex Libris | Confidential & Proprietary 18
Slide 19: Thank you!
Thank you! © 2022 Ex Libris | Confidential & Proprietary