Slide 1: Interim Report July — September 2021
Interim Report July — September 2021 21 October 2021 Anders Engdahl, President and CEO Michael Ladurner, CFO intrum
Slide 2: Today’s presenters
Today’s presenters Anders Engdahl President and Chief Executive Officer Michael Ladurner Chief Financial Officer intrum
Slide 3: Highlights of Q3 2021
Highlights of Q3 2021 Commercial success in seasonally softer quarter Strong cash collections and returns High servicing client activity to support organic growth Positive Pl performance trajectory across footprint - Gradual normalisation of consumer & business behaviour - Focus on affordable and st
Slide 4: Servicing: Normalising consumer behaviour supports increased economic activity
Servicing: | ele e e 9° 9 Normalising consumer behaviour supports increased EO e e e ervicing economic activity Market dynamic Impact on Intrum * Economic sentiment stable at high level, * Gradual normalisation — both in terms of consumer employment expectations further up and business behaviour — a
Slide 5: Portfolio Investments: Proactive client behaviour and increasing supply of SME claims
Portfolio Investments: = Proactive client behaviour and increasing supply of — SME claims Investments Market dynamic * More than 70% of the banks expect the asset quality of SME loans to deteriorate") - “We expect that an emergence of opportunities will soon prevail as stress derived from the withdr
Slide 6: ONE Intrum transformation program: Implementation proceeding according to plan
ONE Intrum transformation program: Implementation proceeding according to plan 2020 2021 2022 150 1500 100 1000 50 500 Q220 Q320 Q420 Qi2i Q221 Q321 Q421 QI 22 Q222 Q3 22 Q422 mmm Actuals Budget ——-Budget accumulated (RHS) Actuals accumulated (RHS) Milestones in global front office roll-out VY Compl
Slide 7: ONE Intrum transformation program: KPIs
ONE Intrum transformation program: KPIs SO ONE Intrum Aggregated cases migrated, 000s 50.000 40 000 30.000 . eae 70.000 Biggest migration to date of 2.2 33M million cases successfully 1 . . 0000 executed in Spain 2020 Q3 2020 Q4 2021Q1 2021Q2 2021Q3 2021Q4 2022Q1 2022 Q2 2022Q3 2022Q4 2023 —Forecast
Slide 8: Intrum supports Task Force on Climate-related Financial Disclosures (TCFD)
Intrum supports Task Force on Climate-related QB Financial Disclosures (TCFD) Disclosure should represent relevant information + Intrum supports TCFD’s recommendations and initiated Disclosure should be specific and complete implementation of the principles for effective disclosure Disclosure should
Slide 9: Financials
Slide 10: Group key financials
Group key financials: Seasonally softer quarter, albeit YTD cash revenues increase 6% SEK M @3 2021 ~—@3 2020 RTM FY 2020 Cash revenues 5322 5549 4 21763 21377 * Return of seasonal pattern with Cash EBITDA 2906 3142 8 11706 11607 a ; Replenishment capex “1443 1317 10 5589 —-5 355 softer Q3 ‘21, espe
Slide 11: Group cash earnings generation
Group cash earnings generation: SEK 2.9 bn of recurring cash earnings generated, implying 13% yield 40 _ RTM, SEK bn 50 2S CS 32 29 28 20 fm | | * Continued strong cash generation ] 10 from Portfolio Investments and . | | | return of seasonality pattern in wy a 2 8 MF ) a a | CMS and Strategic Marke
Slide 12: Credit Management Services
Credit Management Services: Gradual normalisation of new case inflows SEK M Q3 2020 ange % RTM FY 2020 Cash revenues 996 1089 9 4145 4375 Cash EBITDA 416 537 -23 1648 1891 Other capex -21 -42 -50 165 -295, Cash EBIT 396 495 -20 1484 1596 Avg. invested capital 19 379 19 500 -l 19 306 19 747 Segment c
Slide 13: Strategic Markets
Strategic Markets: Seasonality reverting to pre-pandemic patterns indicating ®. progress towards normalisation SEK M Q3 2021 Q3 2020 Change % RTM FY 2020 Cash revenues 1160 1637 -29 5283 5409 Cash EBITDA 494 895 -45 2654 2722 Other capex -12 -76 -84 -80 183 Cash EBIT 482 819 1 2574 2539 Avg. investe
Slide 14: Portfolio Investments
Portfolio Investments: = Continued strong performance in terms of cash collections Portfolio and returns Investments SEK M Q32021 32020 ange % RTM FY 2020 Cash revenues 3166 2823 12 12 336 11593 . A Cash EBITDA 2350 2065 4 9084 8545 (Caetn Galliseittens FIG FAST Replenishment capex 1443 1317 10 5588
Slide 15: Funding
Funding: Ample liquidity and no significant maturities until ‘24 Underwriting returns vs. funding cost 16.0% , eS ~~ 12.0% t 8.0% Q317 Q417 QN18 Q218 Q318 Q418 QI19 Q219_Q319 Q419 QI 20 Q2.20 QS 20 Q4 20 QI2 Q221 Q321 —Cost of funds —=RTM avg, net unlevered underwriting IRR Maturity profile SEKM 20
Slide 16: Medium-term financial targets
Medium-term financial targets: Return of seasonality leads to transitory effects on RTM KPIs 10% Cash ROIC (RTM) ; * Continued progress towards ee . >10% Intrum’s medium-term financial arent growth targets set out during the CMD in (RTM) November 2020, despite seasonality related transitory effect o
Slide 17: Final remarks
| remarks F
Slide 18: Final remarks
Final remarks * Gradual normalisation and * Gross cash collections of * Global front office deployment megatrends supportive of c. SEK 3 bn in Q3, equivalent to ahead of plan sustainable growth in servicing 112% of active forecast * Accelerating case migration with + CMS * Strong operations, stable
Slide 19: Q&A
Q&A intrum
Slide 20: Appendix
intrum x
Slide 21: Table of Contents
Table of Contents 1. Outstanding interest rate bearing debt 2. Pro forma portfolio investments and ROI 3. Current MoM for replenishment capex calculation 4. Estimated Remaining Collections (ERC) and collection performance nsecured portfolio vintages 6. Upcoming IR activities | intrum 21
Slide 22: 1. Outstanding interest rate bearing debt
1. Outstanding interest rate bearing debt rate — Maturity SEK 1100 1.78% 11/22/2021 Quarterly. ‘11/22/2021 $E0012193928 SEK 750 750 2.46% 9/12/2022 Quarterly 12/18/2021. SEOO13104072 SEK 2900 2900 3.21% 7/3/2023 Quarterly 10/4/2021 SE0011426295 EUR 900 9151 3.13% 7/15/2024 Biannually 1/15/2022 -—XS1
Slide 23: Pro forma portfolio investments and ROI
17.5% 17.5% 15.7% 14.7% 14.4% 14.0% 11.8%
Slide 24: 3. Current MoM for replenishment capex calculation
3. Current MoM for replenishment capex calculation EKM Q218 Q318 «418 Q119. 219319419. @120.«Q220Q320 «420. QIN = 2321 seen aii 2385 927,«S «2538. «1277-«S«1436= 8313780 —«1650-«1267,=«837_—s«1:286~=S« 1443S «1680 1:45; sein the gore 5317 1825 4727 2669 «-2811-—«1856 «716530362944. ««1791:~=S 2554 =
Slide 25: 4. Estimated Remaining Collections (ERC) and collection performance
4. Estimated Remaining Collections (ERC) and collection performance SEK bn Y4 YS Y6 7 8 yo yiO YN YvI2 YI3 YI YIS italian porftfolio ERC ERC Portfolio Investment collections vs. active forecast 120% 115% 10% 105% 100% 95% 90% 85% oO t zx) TS | 2018 2019 2020 intrum Q218 Q318 Q418 QI19 Q219 Q319 Q419
Slide 26: 4. Estimated Remaining Collections (ERC)
4. Estimated Remaining Collections (ERC) 60 U | | : | | : : 7 a |_| | | | | YI Y2 Y3 Y4 YS Y6 Y; Y8 Yo Y10 Yu Y12 Y13 Y14 YIS mStrategic Markets ther markets mNordics DACH & UK 7 fo) Y1 Y2 Y3 Y4 Y6 Y7 Y8 Y9 Yi0 Yi Y12 Y13 Y14 Y15 Strategic Markets 25 43 33 19 1.2 11 08 0.6 0.6 05 0.4 03 03 0.2 Other
Slide 27: 4. Estimated Remaining Collections (ERC)
4. Estimated Remaining Collections (ERC) ERC by Asset Class ERC by Geography Real Estate Other 1%_\ __- Secured markets Nordics , : YY DACH & UK | J 2% Strategic Markets 28% Unsecured 85% _— ERC by Investment Type ERC by Industry Forward Real estate Other flows 2% 6% 15% Telecom 6% Credit cards 8% F
Slide 28: 5. Unsecured portfolio vintages
5. Unsecured portfolio vintages Unsecured Purchase Collections Remaining Totalestimated Totalmoney-on- | Constant currency vintage evolution forunsecuredbooks | books, SEKM price todate ERC collections money multiple Constant currency vintage evolution for unsecured books 3.50x A B S B+ Cc Bt+C/A <2
Slide 29: 6. Upcoming IR activities
6. Upcoming IR activities Q3 Virtual Roadshow * Organised by Citi and Carnegie -10n 1's and group audiocast meetings Financial calendar * 27 January 2022 Full-year report 2021 * 29 April 2022 Interim report for the first quarter * 21 July 2022 Interim report for the second quarter intrum Additional
Slide 30: Disclaimer
Disclaimer The material in this presentation has been prepared by Intrum AB (publ\ (“Intrum’). This information is given in summary form and does not purport to be complete. Information in this presentation, including forecast financial information, should not be considered as advice or a recommenda
Slide 31: Leading the way to a sound economy.
Leading the way to a sound economy. intrum