Quest Diagnostics Incorporated · NYSE:DGX
Quest Diagnostics — Investor Day (November 2014)
11 slides from Quest Diagnostics's investor day presentation, Nov 5, 2014
Slide 1: Delivering a Platform for Growth
Delivering a Platform for Growth Lidia Fonseca Senior Vice President, Chief Information Officer November 5th, 2014
Slide 2: Safe Harbor Disclosure
| 2 Safe Harbor Disclosure The statements in this presentation which are not historical facts may be forward-looking statements. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date that they are made and which reflect management’s current
Slide 3: Transforming Our Network Creates Value & Drives Growth
| 3 Transforming Our Network Creates Value & Drives Growth Creating Value Integrated and efficient network Actionable insights Personalized experiences Growth Platform Insights empower providers Solutions enable patient engagement Embedded clinical and reimbursement guidelines
Slide 4: Building a Superior Customer Experience & Lowering Cost
| 4 Building a Superior Customer Experience & Lowering Cost Integrated Delivery Network Cost Excellence Superior Customer Experience Personalized Experience Insights for Improved Outcomes • A Unified Quest • Standard Processes, Platforms & Data • Access • Convenience • Ease of Use • Analytics that E
Slide 5: Building an Integrated Network for the Future
| 5 Building an Integrated Network for the Future Current State Future State Business Processes Standard 70% Business Processes Simplified and Standardized 100% Master Data Siloed Encounter-Centric IT Systems Redundant, Complex 70% Master Data Single Source Patient-Centric IT Systems Rationalized, I
Slide 6: Personalized Experience: Interactive Insights
| 6 Personalized Experience Interactive InsightsTM Provider • Result Reports with Insights • Interactive Reporting • Physician View • Patient View • Tailored Report Formats
Slide 7: Personalized Experience: MyQuest
| 7 Personalized Experience MyQuestTM Patients • Access lab results • Trend results over time • Track conditions & allergies
Slide 8: Insights that Improve Outcomes: Population Health Solutions
| 8 Insights that Improve Outcomes Population Health Solutions • Identify & Monitor Risk • Track Lab Outcomes • Target Gaps in Care • Clinical Performance Benchmarks
Slide 9: Insights that Improve Outcomes: Quest Analytics Platform
| 9 Insights that Improve Outcomes Quest Analytics Platform Comprehensive Analytics • Aggregated Information Across the Clinical Record • Set specific goals • Drill down capabilities • Provider Benchmarks
Slide 10: Actionable Insights Enable Quest to Capture More Value
| 10 Actionable Insights Enable Quest to Capture More Value Clinical and Financial Content Aggregation & Reporting, Pre-authorization services, Risk Management Solutions Lab Orders and Results Dif fe re n ti ato r Advanced Analytics Population Health, Quality Metrics, Gaps in Care, Utilization Manag
Slide 11: Key Takeaways
| 11 Key Takeaways Integrated network will drive efficiency and savings Population Health solutions and Interactive Insights empower providers Personalized experiences engage patients and improve outcomes Standard processes, data and systems create a superior customer experience We have the experien