Slide 1: Classificado como Uso Interno
Classificado como Uso Interno
Slide 2: Disclaimer
DISCLAIMER This presentation contains Analysts and investors are Such forward looking Financial figures are declarations that cautioned not to place undue statements are not presented constitute forward-looking reliance on those forward-looking guarantees of future considering impacts statements reg
Slide 3: Solid financial and operational results in a quarter of
+6.3% YoY Growth in 3Q24 in +7.0% YoY Growth in 9M24 Mobile Service Revenue¹, a solid above inflation expansion Mobile Service Revenue¹ +7.5% YoY Growth in Solid financial and 49.3% of 9M24 EBITDA¹ 3Q24 EBITDA¹, with margin expansion operational results Margin in a quarter of Record low 0.7% POWERFU
Slide 4: Financials: Revenues growing at a healthy pace to meet annual guidance
FINANCIALS: REVENUES GROWING MOBILE SERVICE REVENUE¹ AT A HEALTHY PACE TO MEET ANNUAL GUIDANCE MSR growth levered by postpaid Highest mobile ARPU in the industry SOLID REVENUE PERFORMANCE +6.3% R$ 31.7 (Normalized¹ Net Revenue in R$ Mln; %YoY) +4.8% YoY in 3Q24 YoY in 3Q24 6.0% Strong postpaid growt
Slide 5: Best Offer: improving customers' value proposition through postpaid portfolio update and prepaid refresh
BEST OFFER: IMPROVING CUSTOMERS’ VALUE PROPOSITION THROUGH POSTPAID PORTFOLIO UPDATE AND PREPAID REFRESH Designing innovative offers… … improving client base management while increase customer loyalty An innovative commercial initiative in the Postpaid (ex-M2M) client base Brazilian market, boosting
Slide 6: Best Network: the largest coverage with the best quality
BEST NETWORK: THE LARGEST COVERAGE WITH THE BEST QUALITY Focus on expanding 5G coverage across Brazil Our network quality recognized as the best Network Consistency Quality Index² (CQ) #1 in cities¹ covered 67.2% with the best 63.4% Sustaining the 62.4% 60.1% leadership in 59.1% 61.1% consistency 57
Slide 7: Best Service: maintaining service quality indicators at the highest standards
BEST SERVICE: MAINTAINING SERVICE QUALITY INDICATORS AT THE HIGHEST STANDARDS, WHILE BUILDING AN EVOLUTION PATH WITH AI Innovating with AI to improve customers’ experience Service quality is a consistency game TIM AIX rollout is 100% concluded, AI-based co- Solving clients’ demands with excellence…
Slide 8: Strengthening TIM's brand and improving customer perception: Rock in Rio
STRENGHENING TIM’S BRAND AND IMPROVING CUSTOMER PERCEPTION: ROCK IN RIO MUSIC FESTIVAL Sponsoring the Biggest Music Festival in LatAm The MOST² talked-about brand among sponsors 92% 90% 7 750 More comments than 2nd place Of overall favorability Days¹ of Event Attractions¹ 500 Expanding brand exposur
Slide 9: New growth avenues: growing our digital ecosystem
NEW GROWTH AVENUES: GROWING OUR DIGITAL ECOSYSTEM, WHILE SOLID RESULTS ARE STARTING TO SURFACE Positive cycle in M-Ads & Data Promising results in Health Venture Capital Investments Monetization Affordable health → improving loyalty and Targeted ads for large brands using TIM’s 5G Fund: TIM as an an
Slide 10: New growth avenues: building a new market in B2B IoT
NEW GROWTH AVENUES: BUILDING A NEW MARKET IN B2B IOT New Contracts Robust pipeline of prospect clients (in all verticals) with RFPs until Jun25. Contracted revenues mapped under bid: ~R$ 600Mln³. Coverage as a Service Total Contracted Revenues Usina Santa Terezinha >18.2Mln ▪ One of the largest suga
Slide 11: Financials: Sharp execution drove a solid EBITDA growth and margin expansion
FINANCIALS: SHARP EXECUTION DROVE A SOLID EBITDA GROWTH AND ANOTHER QUARTER OF MARGIN EXPANSION EBITDA keeps growing faster than revenues, in a high single-digit pace Reaching an all-time high Margin level for a third quarter (Normalized¹ EBITDA in R$ Mln; %YoY) (Normalized¹ EBITDA Margin; %) 7.5% 3
Slide 12: Financials: An efficient performance translating into robust bottom line growth
FINANCIALS: AN EFFICIENT PERFORMANCE IS TRANSLATING INTO A ROBUST BOTTOM LINE GROWTH Net income continues in a sound double-digit growth for the sixth quarter in a row Capex under control to meet the guidance (Normalized1 Net Income in R$ Mln) (Capex in R$ Mln) 11.2% 4.4-4.6 Bln -35 -53 896 225 -66
Slide 13: Financials: Robust operational cash flow drove a healthy financial structure
FINANCIALS: ROBUST OPERATIONAL CASH FLOW DROVE A HEALTHY FINANCIAL STRUCTURE Strong cash generation, reaffirming our financial health and enabling higher OpCF maintains a strong double-digit growth shareholders remuneration (EBITDA-AL1 minus Capex in R$ Mln; %YoY) (Total Cash³ in R$ Mln; %YoY) 1,608
Slide 14: On track to achieve 2024 goals
ON TRACK TO WE KEEP EVOLVING WITH ACHIEVE 2024 GOALS FOCUS ON OUR PEOPLE AND 9M24 results are in the right path to deliver SOCIETY year’s promises 9M 9M24 FY guidance (% YoY) We have been ranked 8th in the GPTW Brazil as one of the Service 5% 7% best companies to work for Revenue¹ 9M EBITDA¹ 7% 9M 9