James Hardie Industries Plc. · NYSE:JHX

James Hardie Industries — Investor Presentation (October 2009)

24 slides from James Hardie Industries's investor presentation, Oct 1, 2009

  1. Slide 1: Repair & Remodel

    Repair & Remodel Jeff Chastain, Sales Manager - Rocky Mountain Region 1 October 2009

  2. Slide 2: Market Overview, Progress Update, Summary/Go Forward Outline

    2 Market Overview James Hardie Repair and Remodel Progress Update Summary/Go Forward Outline

  3. Slide 3: Repair and Remodel Market Overview

    3 Repair and Remodel Market Overview The Market

  4. Slide 4: R&R Opportunity Exceeds New Construction

    4 NAHB Data 2007 As measured in square feet R&R Opportunity Exceeds New Construction

  5. Slide 5: James Hardie Overall R&R Market Opportunity

    5 NAHB Data 2007 James Hardie Overall R&R Market Opportunity

  6. Slide 6: Contractor Landscape

    6 specialty general Over 10 Years 21 117200 82900 0.41 82,900 117,200 General contracting firms Specialty firms The core 200,000+ remodeling firms: 41% general contractors, 59% specialty contractors 200,100 firms with a payroll and with 50% or more of their business in residential remodeling Source:

  7. Slide 7: Contractor Landscape: Exterior Replacement Specialists

    7 22,000 of the 117,200 specialty contractors are exterior replacement specialists - roofing, siding, windows James Hardie targets a relationship with the top 15 - 20% of these specialty contractors via Website Contractor Program and other means - requires JH resource build Will reach the balance of

  8. Slide 8: Typical Vinyl Market

    8 Middle 3rd Top 3rd Terminal Share without JH direct intervention Bottom 3rd Terminal Share with JH direct intervention Middle 3rd Top 3rd Bottom 3rd Wood/Stone Wood/Stone Vinyl Vinyl Typical Vinyl Market

  9. Slide 9: Penetration Curve

    9 Penetration Curve Houston Portland Atlanta Seattle Raleigh San Antonio Charlotte St. Louis Minneapolis Detroit New Jersey Austin Chicago Denver DC Mix Shift in High Penetration Markets Large PDG Opportunity in Early S Curve Markets Opportunity in Every Market

  10. Slide 10: James Hardie Repair and Remodel Progress Update

    10 James Hardie Repair and Remodel Progress Update

  11. Slide 11: R&R Segment Strategy, Objectives, Initiatives

    11 Business Strategy - Switch the preference from vinyl to fiber cement by directly communicating the benefits and affordability of James Hardie to the consumer Strategic Objectives Get into the home via education, contractor and both PDG (terminal share > 35%) Category share (90%+) Attachment rates

  12. Slide 12: R&R Segment Strategy, Objectives, Initiatives (continued)

    12 continued ....directly communicating the benefits and affordability of James Hardie to the consumer. We believe: 2/3 of Americans can afford James Hardie when presented with an affordable option most American homeowners making a re-side choice would buy James Hardie over vinyl when presented with

  13. Slide 13: R&R Progress Update

    13 James Hardie Organization Website Contractors Program Consumer Awareness James Hardie Siding Center R&R Progress Update

  14. Slide 14: R&R Progress - James Hardie Organization

    14 Build staff and organizational knowledge in Segment Full staff of Regional R&R Segment Managers Field Sales focus - currently over 60 reps with R&R responsibility - plan to add up to 60 more Segment specific training tools, application of knowledge, targets and measures Acquiring new contractors

  15. Slide 15: R&R Progress - Website Contractors

    15 Re-launched program in December 2008 Set program requirements around goals and measures aligned with James Hardie strategies Contractor "attachment rates" for C+, Trim and Wrap and Job Tracker Reporting R&R Progress - Website Contractors

  16. Slide 16: Website Contractor Value Proposition

    16 16 Website Contractor Value Proposition Credibility in the home with consumers Exposure and impressions via web listing Business building blocks Members only website Consumer leads R&R Progress - Website Contractors (continued)

  17. Slide 17: Helping Get the Contractor in the Home

    18 To help get the contractor in the home... Radio Scripts Print Ads Craigslist Postings Direct Mail Postcards Door Hangers Email Blasts Trade Show Graphics R&R Progress - Website Contractors (continued)

  18. Slide 18: Helping the Contractor Sell Effectively in the Home

    19 To help the contractor sell effectively in the home... In-Home Presentation Book Consumer Brochure Hardie vs. Vinyl / Wood Cost vs. Value Product Bi-Fold ColorPlus Quad Fold Samples C+ vs. Sell Sheets R&R Progress - Website Contractors (continued)

  19. Slide 19: R&R Progress - Consumers

    20 Consumer leads generated to increase awareness and provide qualified leads to Website Contractors Leads generated across many spectrums - emphasis on SEO as consumer education dynamics shift Consumer leads are well up vs. historical trends Over 100% increase in Home Show activity R&R Progress - C

  20. Slide 20: R&R Progress - Consumers

    Consumer leads generated to increase awareness and provide qualified leads to Website Contractors Leads generated across many spectrums - emphasis on SEO as consumer education dynamics shift Consumer leads are well up vs. historical trends Over 100% increase in Home Show activity R&R Progress - Cons

  21. Slide 21: R&R Progress - James Hardie Siding Centers

    21 Infrastructure continues to provide headwind Positive marketing carryover - ColorPlus(r) and New Construction Bringing in larger, more sophisticated R&R contractors Able to compete across all price strata - vinyl fighter Lead generation, jobs and revenue all continue to grow Continues to provide

  22. Slide 22: Summary and Go Forward

    @ sames Hardie Summary and Go Forward 22

  23. Slide 23: Summary and Go Forward

    23 R&R Segment opportunity is largest opportunity for JH and growing R&R is harder to get, harder to lose Early assumptions and positions have been proven out James Hardie organizational ability greatly improved Website program and consumer influence are gaining traction Scale and speed are next cha

  24. Slide 24: Path to Success

    24 Path to Success Continue to build organizational capability Scale successful Website Contractor program Small Contractor information and preference program Build on consumer awareness and preference James Hardie is in the home when decision is made Summary and Go Forward (continued)

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