PT Bank Maybank Indonesia Tbk Class A · IDX:BNII
PT Bank Maybank Indonesia Tbk Class A — Webinar Journalist Competition Sep 2020
8 slides from PT Bank Maybank Indonesia Tbk Class A's conference presentation, September 2020
Slide 1: Digital Banking Trend in The New Normal Era
Digital Banking Trend in The New Normal Era Michel Hamilton Chief Strategy, Transformation & Digital Officer
Slide 2: Awareness of digital banking increases as COVID-19 hit
The awareness of digital banking increases as the COVID-19 pandemic hit, many of customers change their behavior in banking Online Banking Adoption 74% 69% 69% 59% Across age group, Of consumers are Online Banking 82% 48% concerned about going 44% adoption vastly to their bank 33% adopted in product
Slide 3: Indonesia banking customers among Emerging Asia's most enthusiastic digital adopters
Indonesia banking customers are among Emerging Asia’s most enthusiastic adopters of digital banking and have high openness to digital banking propositions Share of Nondigital Respondents Likely to Use Digital Banking Indonesian consumers are very open to digital banking. 60% 56% Over the past three
Slide 4: Opportunities and Challenges of going digital
Going to digital open up multiple opportunities to bank while at same time expose bank to the challenges of cyber security risk to be managed Opportunities Challenges The bankable segment of Young YP YF Phishing is still one of major Cyber risk where Professional (YP) and Young customers data are st
Slide 5: Pandemic changed customer behavior; banks respond
During the pandemic situation, reduction of mobility and physical contacts has changed customer behavior. Thus banks also responding the way they are serving customers People mobility1 significantly reduced during PSBB This behavior shift from physical economy to This trend shifts the way people
Slide 6: Maybank digital services for the new normal
In adapting to the new normal, Maybank responding by providing the services relevant financial services anytime anywhere through digital channel and promoting campaign 1 Manage Financial Portfolio 2 24/7 Payment Solution Complete control of all financial portfolio Pay all your Bills with free admin
Slide 7: M2U Financial Management, Lifestyle and Save & Invest features
M2U not only offer basic banking transaction, but also offer Financial Management and Lifestyle features to fulfill customers needs, hence offering fully digital customer experience Financial Management With M2U M2U Lifestyle Features Saving Account Opening can be done fully Contactless Payment usin
Slide 8: Thank You
THANKYOU #M2UinAja #DiRumahAja
PT Bank Maybank Indonesia — Webinar Journalist Competition Sep 2020 on 6ix